I loved it! And would 100% suggest it again at all of my new orgs, including the company I just started at.

I really do love Highspot as far as CMS's/KB's go as there really is so much you can do with it as far as customizations, integrations, etc.

I wish the UI was a bit more customizable and that there were better versioning options for content coming from Google Drive (as well as permissions sync from Drive) and those are my only wishes with Highspot.

My company has a lot of materials, pdfs, decks, media, etc. so having it all in one place is great and I love that their search results are very intuitive and will populate related materials.

I really like Highspot. It was really intuitive in searching for the correct materials and since my company had a lot of materials loaded into it, it would also show related materials. Sometimes I would be looking for one thing specifically, and then would see other options and pick them because they were better so I appreciate that it brought out all the related items in the search. Highspot also allows you to share materials directly with others without having to download and send an attachment.

The only drawback was having to "remix" materials if you wanted to grab one slide from a deck and add it to another. Depending on the number of slides you were "remixing" it could take a long time for it complete. Because of this I shied away from sharing it that way and would often just download the material and send it out directly.

It has been horribly challenging to use and we have never received training. I would never recommend this software to anyone.

If I wasn't forced to use this software, I would never use it.

This is one of the most confusing and horribly designed software I've ever used in my life. The UX is from 2000. The navigation and terms used are not intuitive or easy to understand.

I use Highspot all the time, atleast 3-4 times in a day and I totally love it. It has made my work life so much easier by it's amazing features such as, allowing users to share content over internet with clients/prospects, Browsing and searching for content based on certain parameters like, product line, customer segment and region. Also, it's Machine Learning capabilities regarding understanding it's users pattern and behavior is simply amazing.

I love the ability to upload the content and share it with the clients/prospects and tracking when a customer is opening the content which we had sent. It gives me a clear idea at which stage my prospect is and what he has accessed and what areas I need to focus on during the demo with those clients.

there is nothing to dislike about this tool. I had some issues earlier where there was some lag in accessing docs but it's all been sorted.

I like to create "spots" for EACH individual client. It provides a more custom experience, without actually taking much of my time to customize.

Ease of use. My clients never have issues viewing or downloading material I've sent them - I give them ONE link for their "spot" and everything they need to know will be there.

Sometimes I send an internal link (not viewable by the client as it prompts them for a login) instead of an external "pitch" link.