All HubSpot CMS Hub Reviews

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User Profile

Matthew

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Uncovering leads through blog posts and premium content

Overall the CMS is very easy to use - whether updating a web page or publishing a new blog post - and provides valuable insights. Having a fully integrated CMS plus CRM is helpful to our sales team as we look to uncover new leads and understand which topics are most interesting to our clients and prospects.

PROS

We really appreciate the integration between our website page views, email engagement, and our sales pipeline. Understanding the trends regarding what content on our website is generating the most sessions, page views, and ultimately leads is extremely helpful.

CONS

It can be difficult to clean up the contact list from website users who subscribe to our blog, download eBooks, or register for events. Figuring out which contacts are outdated and could be deleted could be improved.

Reason for choosing HubSpot CMS Hub

We felt that HubSpot had a more modern interface and was easier to use.

Reasons for switching to HubSpot CMS Hub

We were looking for a CMS that would drive our content marketing strategy, including blogging, email distribution, webinars/events - all connected to a CRM for lead flow and pipeline management.

User Profile

Kristi

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2020

Great CMS for non-developers with some limitations

Overall, CMS Hub has helped us build a much more consistent and reliable website. It keeps us on track and makes it a snap to create pages for short-term promotions or urgently-needed webpages. It's a very handy tool and I certainly recommend it.

PROS

The greatest thing about the HubSpot CMS is that it's very straightforward and allows just about anyone to create a modern, clean-looking website with modern functionality. The drag-and-drop interface that it currently uses is a massive improvement over the previous functionality, which I would probably not have recommended. The Asset Marketplace allows you to find a lot of pieces and features to put together your own custom (ish) build. It's also (needless to say) an incredible bonus that the website integrates perfectly with HubSpot's CRM.

CONS

My least favorite part about using HubSpot CMS is that some things are just not customizable when they ought to be, and some things are not possible to do when they also ought to be. It would also be nice to have the ability to organize pages and posts by folders as well to cut down on clutter when it comes to organizing and keeping track of your website pages.

Reason for choosing HubSpot CMS Hub

We had switched to HubSpot for CRM and were enjoying it -- wanted to do more in HubSpot to improve our marketing automation and the CMS was the next natural step that provided a quicker platform.

Reasons for switching to HubSpot CMS Hub

We switched because we were too big for Wix, and Wix's code is messy -- it causes sites built with Wix to load very slowly and make for a poor web experience. There is a lot to be said for Wix but ultimately it was too slow.

User Profile

Axel

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed June 2022

Basic CMS that works well with the Hubspot CRm

PROS

That it is fully integrated with the CRM out of the box.

CONS

The A/B testning is weak, allowing you only to try out one page at a time. Hinders you from getting a full view of the impact each page had on the overall goal.

Reason for choosing HubSpot CMS Hub

We could not find a local Webflow agency in our region.

Reasons for switching to HubSpot CMS Hub

The integration with the crm.

User Profile

Thomas

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

HubSpot CMS is a dream that takes some client convincing

PROS

Excellent CMS option for organizations for all sizes, offers a nonprofit discount, too!

CONS

Not HubSpot's fault but can be a tough sell. Zero incentive for me to sell this to small nonprofits as I don't qualify for agency status, without having to pay for it.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

An User-Friendly and Constantly Evolving CMS

Since the customer lifecycle for our business can take years, we struggled with finding a way to keep engaging with those who weren't quite ready to purchase from us. HubSpot has great features called Workflows and Personas that resolved this. When customers sign up on our website, they actually select their own persona right there in our form. This is more efficient than us trying to figure out internally which persona they belong to. Based on the persona they identify as, we use various workflows to send persona-specific emails that help keep our company top of mind when they're finally ready to purchase.

PROS

The great thing about HubSpot is that they're constantly updating their system to give users more options to create a truly custom experience for their clientele. Most recently they have added drag and drop features to make it easier customize the look and feel of their content even if you're not too tech savvy. Previously you used to have to purchase templates from 3rd parties, but now much of the customization can be done with HubSpot's own tools. Also, HubSpot is always adding new apps to their marketplace so you can connect your account with other business tools you already use like Google Ads or Instagram. Another great feature are the Customer Success Managers. Our Customer Success Manager is well informed and does a great job with informing us about new features that can help improve how we use the platform.

CONS

If you're not a coder, you must make sure you have someone on staff or hire a freelancer to assist you. Sometimes to fully customize the look and feel of our website and content, we need to go into the source code and remove or rewrite lines of code. You definitely need a skilled web specialist on hand if you're not well versed in this.

Reason for choosing HubSpot CMS Hub

n/a

Reasons for switching to HubSpot CMS Hub

A vendor of ours suggested HubSpot as a better way to target our customers. After looking into it, we all agreed it was superior than our previous system.

Cecilia

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The power of a real CMS

Great experience, great results, user friendly. Keeping our website updated and with cool design doesn't need a technical expert anymore. Plus, not broken modules due to plug-ins.

PROS

Our designers do magic thanks to the incredible friendly user interface and our technical staff also deliver faster than ever compared to other CMS.

CONS

Some of the templates in the market place are not good. HubSpot should filter them better, to guarantee the quality of the CMS and its components

Reason for choosing HubSpot CMS Hub

Price, easy of use, quick deployment, scalable. Friendly for both, marketers and techies.

Reasons for switching to HubSpot CMS Hub

High dependance of a technical person. We need to make changes or upload new contents everyday and it is impossible to keep the pace with Wordpress. Fighting with the plug-ins was difficult to keep a responsive, updated and useful website.

Andrew

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Hubspot is a great all-in-one solution to your CMS, CRM, and web needs

Overall I am satisfied with Hubspot CMS, once the I understood the tool completely and understand its quirks I experience far less frustration with the platform and it helps with most business operations every day.

PROS

It's seamless transparency and connection across its platform, from the promotion, to the website, to the CRM, to the reporting.

CONS

The learning curve at times can be a little steep for new users and it can be easy for someone to kinda get lost and not know how to do things properly. There's numerous ways to do a certain objective and it can commonly cause them to do it in a way that works for them, but may cause ripple effects down the line that break some things. Showing more dependencies and why an unconventional way of reporting data or making fields can cause bad data sets. Also if your permissions are restricted at least show the things that are locked for you by 'greying' them out or have them strikethrough. I would spend hours trying to figure something out when I first started with Hubspot and realized the tab wasn't there at all because my permissions were restricted, even though I needed that tab to do the exact thing I was asked to do.

Reason for choosing HubSpot CMS Hub

The content management functionality and web development components were a plus for me personally, and I believe the cost was a big driving factor as well.

Hannah

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

An incredible all-in-one platform

PROS

First and foremost, the seamless integration with Hubspot's CMS and other hubs (including their CRM) is great. This was a major factor in our purchasing decision, and we've yet to be disappointed. Creating forms (including pop-ups) has never been easier, and creating workflows around it is a piece of cake. Also, after a bit of training, building new landing pages is a quick and painless process. Any time we were stuck, customer support and readily available and eager to help. We had so many positive experiences with customer support that we actually purchased marketing "hours" to receive feedback from SME's when needed!

CONS

We switched from WordPress to HubSpot, so the transition was a bug tricky in terms of building out pages and new content. At first, we had a hard time creating pages or editing templates without a working knowledge of HTML or CSS. Truthfully, if HubSpot could match the capabilities of Emlementor's on-page editor, the platform would be unstoppable.

Reason for choosing HubSpot CMS Hub

The seamless integration and incredible customer support.

Reasons for switching to HubSpot CMS Hub

We needed a platform that seamlessly integrated with our CRM and had a high ease-of-use.

User Profile

Ali

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Easy drag & drop CMS with Full CRM

Project management tools must be developed and needs more works, all other features are working features are great.

PROS

I like the simplicity of the softwares. The drag and drop capability and appearance settings of the site as well as the default templates are very good. In my opinion, all stylish and easy softwares and apps are programmed by a professional team who has lot of effort into writing and coding in the background.

CONS

HubSpot CMS HUB has fulfilled all the promises of advertising and everything is in accordance with and even more than advertising.

Reason for choosing HubSpot CMS Hub

More simple and more secure before buying, there is an unlimited 14-day free trial that you can check all your requirements first.

Reasons for switching to HubSpot CMS Hub

Marketing and CRM facilities with drag and drop webpage design capability

User Profile

Page

Verified reviewer

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Hubspot is an easy and effective way to manage your digital Marketing Efforts

Hubspot provides us a great platform to really see how our marketing initiatives and efforts are growing our brand. Their reporting tools give us a distinct advantage for narrowing down where our weak points are and how we can better direct our resources.

PROS

Building site pages, graphic emails, making updates to individual pages and the overall ease of use for beginners is incredible. Hubspot has made it easy for both those of us who prefer coding pages and those with little to no coding experience to get things done.

CONS

Personally I wish the design manager was a bit more organized. There is a lot of content that is used once and never again but remains in our content center forever.

Reason for choosing HubSpot CMS Hub

Hubspot offers the simplest and quickest integrations.

User Profile

Timothy

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2020

Hubspot is great for our Marketing Automation.

We highly recommend Hubspot for your organization. It tends to be on the more expensive side of marketing automation platforms out there but the rich functionality and user friendliness makes it worth the investment.

PROS

We love Hubspot first off because it is very user friendly where it needs to be while customizable so we can get exactly what we want. My marketing team ranges from members with some coding experience to someone without a marketing background. Hubspot's platform is easy enough to use that all the members of my team can use it. While flexible enough to make code driven changes that really make our website pop. I have been using Hubspot a little over 2 years and we are still discovering new functionality by the means of regular new features and existing ones that we didn't realize were there. Recently we have really begun to embrace the automation and campaign functionality and that has been hugely beneficial to our business. We use Hubspot to manage our website, our social media accounts, our marketing emails and much more. In every area of our marketing with Hubspot we get plenty of useful analytics and sugguestions for ways we can continue to improve.

CONS

Though the software is great I do feel like there is some area for improvement. I think the Customer Service can be a little bit of an inconsistent experience. I.e one time we will get someone who goes out of their way to really dig into a problem and resolve it while others are less willing to be helpful in any way. From time to time we often find small little bugs that don't stop us from getting our work done but do cause us a mild inconvenience. These bugs are slowly getting resolved over time and with some recent updates I have seen little to no bugs.

User Profile

Teresa Aminta

Verified reviewer

Construction, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

HubSpot promotes sales through CRM tools

Hubspot CRM is ideal for those who want to keep track of their potential customers and clients. Hubspot offers you the service for free and it is worth trying it at least once. Also, it is optimal for younger companies or people who do not require all the benefits of a larger CRM product like Salesforce. For larger companies wanting a CRM, I would still suggest looking into Hubspot CRM, however, an alternative like Salesforce may be more right for your company.

PROS

The ability to schedule things has been helpful. It's very quick and easy to schedule a letterhead for a contact or follow-up email after sending an email or making a call, so you don't have to try to remember or fill your calendar with lots of reminders. It helps ensure that things don't fall through the cracks. The combination with Hubspot's marketing tool is also helpful, as it's simple to understand the reason why a lead's workflows have been logged, the date they've been downloaded and the time they re-engage with our site. It is wonderful to assist in identifying when they are ready for a new contact or email.

CONS

The ability to merge companies would be helpful. Sometimes a company is made twice and currently it is only possible to get rid of the company that has the least number of interactions after moving those signals to the spreadsheet that you want to keep. It would be wonderful to be able to merge them and keep all the notes as it is possible with people. The way the quality/price of products is augured and also the way periodic sales and other particulars are handled, plus things could possibly be improved or at least possess an ability to customize based on the company's needs. It's not terrible, however, it doesn't exactly fit the prototype we have of the way we sell products and deal with our sales, so generating the right reports to get the exact numbers we need is likely to take a bit of time.

Sarah

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

A user-friendly system with lots of possibilities

PROS

The ease of use is the main feature that appeals to me - I've used various other CRMs and CMSs and they haven't been nearly as intuitive as Hubspot is! In particular the new drag and drop editor makes life so much simpler and means I can customise as many email and webpage templates as required without fiddling around behind the scenes (although the Design Manager is also fairly simple to use when you need to). The fact that the CRM and CMS integrate with each other is also a great feature as it provides excellent activity tracking data and allows us to identify when prospects are engaging with our content in order to make contact at the right time. Reporting data is easily accessible and can be sliced and diced to your requirements by means of custom reports, charts etc.

CONS

Initially we struggled to get Hubspot fully integrated with our Outlook email system but now that we have implemented Office 365 (a separate project) the features seem to work much better.

Reason for choosing HubSpot CMS Hub

Combination of ease of use and cost

Reasons for switching to HubSpot CMS Hub

Ease of use

Dennis

Insurance, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

HubSpot is an all around excellent CMS and marketing automation platform

Before transitioning our agency website to HubSpot CMS, we were having issues getting insight into the full prospect to customer lifecycle and understanding our performance at each stage of the funnel. We would also need to put in an engineering request anytime website content needed to be changed. Since transitioning to HubSpot, we can make changes quickly and easily and now have much better insight into the full funnel.

PROS

I like that so many core features/functionalities are included with HubSpot. The fact that I can do everything from manage our website, blog and other content, create custom landing pages and automated workflows has helped take our marketing program expand and increase our overall effectiveness at generating and converting leads.

CONS

I think for me personally it would probably be the reporting functionality. There are a lot of great reporting features but we typically eschew those in favor of using Salesforce.

Reasons for switching to HubSpot CMS Hub

Marketo was just overkill for our use case - HubSpot was much better suited to our needs and combined features we needed that were not in Marketo (namely CMS) along with the MAP.

User Profile

Yoni

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Best CMS by marketers for marketers

I love it. Work with it all the time and can customize anything with the right team. Rally great functionalities for smart content and AB testing

PROS

Everything is customizable and easily integrated with other platforms but most importantly fully integrated in hubspot for complete reporting on the entire journey

CONS

It is more expensive and there are less plugins and templates for purchase than WordPress CMS. Developers need to be stronger to work here

Reasons for switching to HubSpot CMS Hub

Have a CMS fully integrated with the CMR

Geertje

Professional Training & Coaching, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

It’s my go -to. Every. Single. Time.

We’ve grown our business immensely internally and externally. From how we relate to our customers and keep them organized, to internal organization for our employees, it’s a dream come true when you’re dealing with so many systems and processes, to have them all under one roof.

PROS

HubSpot loves to love their clients, which makes it easy for us to love our customers well. They go the distance to help you make it work, and customize everything exactly how you need it. They grow with you, and show you the value of where you’re putting your money!

CONS

There are a couple integrations that have proven difficult or just non existent. The price jump between plans it’s quite significant, and I would love to see more ‘middle ground plans’ be met between them.

Reason for choosing HubSpot CMS Hub

Recommendation, ease of use.

Sainath

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Best affordable CRM platform that improves ROI and builds good customer relationship.

PROS

I like the automation creations like journey/workflow setups, automations of lists and data sets etc

CONS

The reporting and analysis of campaign performance is not that accurate.

Reasons for switching to HubSpot CMS Hub

Cost, additional features and ease of use

User Profile

Melissa

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

We Couldn't Function without Hubspot!

Our overall experience has been excellent. I love using it for our website. We can make beautiful webpages and landing pages quickly and easily. The drag and drop features are great. Their templates are helpful and the CMS is logical and easy to use.

PROS

Hubspot is everything you need to have your website, blog, e-newsletters, social media, and other marketing tactics all under one roof. It's easy to use and they're always improving it. Every time I think, I wonder if Hubspot can do that? It can. We also love our account manager [SENSITIVE CONTENT HIDDEN]. She is so encouraging, supportive, and patient -- even when we have simple questions. We're a non-profit with only 6 employees. We literally could not be the success we are today without Hubspot!

CONS

There is honestly nothing I dislike. The software is so easy to use. When they make changes to the UI, it might take a week or so to get the hang of it, but the changes are usually logical and helpful.

Reasons for switching to HubSpot CMS Hub

We switched to Hubspot because it allowed us to house our website and all of our marketing tactics under one roof. It made tracking marketing campaigns SO much easier!

User Profile

David

Verified reviewer

Medical Devices, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2021

A Good CMS Made Even Better When Used in Combination with HubSport CRM

The CMS hub has allowed us to greatly increase our website security while also improving SEO.

PROS

The CMS integrated extremely well with our HubSpot CRM. I like how the CMS includes a lot of the mandatory add-ons such as an SSL certificate and content delivery network. The SEO and reporting functions are very easy to use.

CONS

The largest downsides are the recurring monthly fee and that we now depend on one provider for the vast majority of our marketing technology.

Reason for choosing HubSpot CMS Hub

Due to our use of HubSpot's CRM, CMS hub was attractive due to synergies.

Reasons for switching to HubSpot CMS Hub

Drupal became too cumbersome for our staff to use on a daily basis.

Jake

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

An honest HubSpot review.

My overall experience has been excellent! If you're HubSpot plan provides phone support, this is extremely helpful as they have a knowledgable support team that is always thorough and never forget to follow up!

PROS

HubSpot has a variety of features for any marketer. Whether you're looking to a/b test webpages, build a website from the ground up, start a blog, or create unique tracking for your marketing efforts; HubSpot can do it all!

CONS

There's one thing in particular that has been a challenge for me when using HubSpot. If you're building out a website and want a particular look and feel, it will most likely require some coding knowledge. They offer templates, but it's not like you're typical WYSIWYG-editors and it can be a challenge if you don't have css/html knowledge. That being said, this is just an opportunity for us as marketers to learn a new skill and aside from this HubSpot is absolutely phenomenal!

Izzy

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

The only Marketing and Sales software I'll ever use

We're still (almost 2 years in!) in the early phases of laying down the foundations of our content strategy but the tools are second to none for content management. We're able to plan, create and analyse all of our content at the click of a button, helping us to improve and keep delivering amazing content to our prospects and customers.

PROS

I've been using HubSpot for around five years now and have grown my career with the platform. I love how intuitive it is, how seamlessly it fits into our existing processes and how the team are constantly developing and testing to help marketers, salespeople and customer services do their very best every day.

CONS

There's not anything I particularly dislike about the software, but I can appreciate for someone new to the platform it could be a little overwhelming with the size and scale of it. Luckily there's expert support and plenty of resources to help you find your way.

Hannah

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Amazing comprehensive marketing solution

Overall, HubSpot has been a fantastic solution for our growing marketing team. It is intuitive and the training materials are fantastic.

PROS

Data! All of our email, website, blog, and lead metrics are in one place and visible to us.

CONS

I wish that I could associate lists with campaigns, and set the lead source differently for specific landing pages. Also, sometimes the Salesforce connection is wonky.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2023

HubSpot is the easiest CMS to use

HubSpot CMS Hub is generally considered a powerful content management system that simplifies website management and enhances marketing efforts.

PROS

HubSpot CMS Hub is a popular content management system among digital marketers due to its user-friendly interface, seamless integration with HubSpot CRM, customization options, SEO-friendly features, and built-in analytics and reporting tools. It simplifies website management and enhances marketing efforts by providing an all-in-one solution.

CONS

HubSpot CMS Hub can be expensive compared to other CMS systems. The free version is very limited to what it offers.

Simone

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

It’s Expensive But Good

Pretty good. Customer support and using one platform makes it worthwhile for me. However if you want a more robust solution - eg a really good chatbot - you may need to go for specialist platforms.

PROS

I’ve used a few CMS programs before and I don’t see a huge amount of difference between Hubspot and them, other than the price! However it has many features that do 70% of what you’d like it to do. The alternative is to purchase 4-5 specialist programs that are built to do 90% of what you’d like it to do, but then you’re jumping between multiple programs. Hubspot is good if you want the simplicity of 1 central place. I will say the customer support is fantastic. That’s worth a big chunk of the investment.

CONS

I do wish they’d offer more services in house. They have an affiliate network that you’re often pushed to, whereas for the price I think they should offer more of these services themselves. For example I’m relaunching a whole new website and they don’t have a team on board who can help me do this. They offer tools and advice but any action is referred to an affiliate.

Newtorn

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

Great CRM

An amazing tool that makes our company work organized for different departments

PROS

I like the fact that this software can be integrated with our other 2 platforms making it a centralized platform to talk to each other and manage tasks faster and group coordination.

CONS

I saw that Templates are not easy to modify as in Sales Force

Reasons for switching to HubSpot CMS Hub

Hubspot is cheaper and gives you more options

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