About Imagen

Imagen is a digital asset management solution designed to help businesses in the sports, media and other industries view, distribute and store audios, videos, images and documents in a centralized repository. Administrators can customize the platform by adding styling, layouts, widgets, forms and sitemaps according to organizational requirements.

Key features of Imagen include watermarking, geo-blocking, WYSIWG editor and authentication. Using its search functionality, tagging or annotation capabilities, artificial intelligence (AI) technology and metadata tools, professionals can retrieve relevant assets from the database. Supervisors can utilize the dashboard to gain visibility into various metrics such as website traffic, content downloads, data storage ca...


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Supported Operating System(s):

Web browser (OS agnostic)

16 Reviews of Imagen

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

July 2020

Rachel from Vubiquity (owned by Amdocs)

Company Size: 10,000+ employees

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Customer Friendly Easy to Use

Our overall experience with Imagen has been excellent. Great team, nothing is too much trouble and they truly are the experts in what they do. We have received positive feedback both internally and externally for our Marketing Portal. Thanks team Imagen!

Pros

We had identified a business limitation in how we were delivering marketing materials to our affiliates internationally. At the time we were using Media Shuttle which for our purpose had one major flaw - it was not customer friendly and files (videos) needed to be downloaded before the customer could view. In our field of content this was a major restriction and prevented many of our clients utilising the materials provided for the marketing of the content we supply. Imagen jumped out at us as a customer facing friendly solution which was easy to use from an admin perspective and also from the client side. From the date of launch we have received positive feedback from all customers and an increase in the use of the promotional assets. This has been a game changer for us. The technical and account support we receive from all of the team at Imagen is always fast and responsive. They really care about what they do and it shows.

Cons

There has not been any aspect that we have not been able to improve or Imagen faciliate. The capability to group download has been implemented, further adding to the simplicity and ease of accessing materials and downloading them. We are now looking to further add themed pages to increase the customization of the portal. With the success of the international roll out the US team is now looking to implement in North America as their Affiliate Marketing Portal solution.

July 2020

Chris from National Basketball Association

Company Size: 1,001-5,000 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Pushing the envelope

Great working relationship - collaborative idea sharing, extension of my team and cares about NBA and the clients we service on a global basis.

Pros

Flexibility, easy of use, continual enhancements and partnership with the core product team

Cons

While very good - Id like to see the product further enhance its reporting engine - right now im in-between GoogleAnalytics and the Imagen report but pulling this all together would be nice.

July 2020

Betsi from Vubiquity

Company Size: 501-1,000 employees

Industry: Motion Pictures and Film

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

July 2020

Intuitive!

Enjoy Imagen very much - so easy to use and it's helped save a lot of time in terms of client requests that come in. I've even managed to build franchise pages and work out how to link up these so they can easily be accessed from the homepage. As someone who gets a bit Tech-phobic, I would never have thought I would've been able to do this. The team are also super helpful and always happy to help whenever I contact them, they explain things clearly and concisely.

Pros

The thing I love most about Imagen is how intuitive the software is. I started not really having a clue what I was doing and within a few days I understood exactly what the processes do/how to do things etc. Even now, if other colleagues are having issues with the software, 9/10 times they come to myself and usually I am able to figure out where they are going wrong and what's causing the issue.

Cons

There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc.

July 2020

Corinne from PGA OF AMERICA

Company Size: 201-500 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

IMAGEN Customer Servie

we LOVE their customer service team. They work so well together and are always available to help us. They go above and beyond to customize our site and make sure we understand everything. [SENSITIVE CONTENT HIDDEN] is the best!

Pros

After doing extensive research and trials, we decided to move forward with IMAGEN and it was the best decision! They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience. Their technology is just what we needed!

Cons

we have not experiences any issues with the software yet.

Reasons for Choosing Imagen

customer service, reviews from other sports entities,

July 2020

Brian from Living Memories C.I.C

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Imagen Helps Brings The Past To Life

Excellent! They have been extremely supportive in adapting their existing software to meet our requirements.

Pros

Very suitable for the wide range of our potential users who are older people, some with dementia, whether living at home or in residential care homes or other organisations.

Cons

Imagen have so far met our key needs and are willing to adapt the software when that is feasible.

Reasons for Choosing Imagen

It offered more customisation options and a range of expertise that is available 24/7 in the UK. The support is first class.