iManage Work 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews
Popular Comparisons

Overview

iManage Work

4.2

(25)

Pricing

Pricing available upon request

About iManage Work

iManage is an industry leader in information management. The iManage content management platform allows knowledge workers to quickly search documents and emails, manage content securely, and collaborate efficiently with co-authoring capabilities. iManage also integrates with the applications you use every day including Office 365, MS Outlook, Gmail, and Adobe. Key features include personalized search, document timelines and the ability to work from any device.

iManage serves Fortune 1000 companies across a variety of industries including financial services, accounting, healthcare, tax, real estate and more. We best serve companies with 50+ users.

iManage Work Screenshots

iManage Work Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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iManage Work Features

Popular features found in Legal Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Management
Contract/License Management
Document Classification
Document Generation
Document Management
Electronic Signature
Optical Character Recognition
Secure Data Storage
Version Control
More features of iManage Work
API
Compliance Tracking
Content Management
Data Capture and Transfer
Data Import/Export
Data Security
Document Capture
Document Check-In/Out
Document Storage
Drag & Drop
Email Management
File Sharing
For Enterprises
For Legal Professionals
Full Text Search
Fuzzy Search
Indexing
Multiple Data Sources
Natural Language Search
Search/Filter
Tagging
User Management

iManage Work User Reviews

Overall Rating

4.2

Ratings Breakdown

52%

24%

20%

Secondary Ratings

Ease of Use

3.9

Value for money

4.3

Customer support

3.9

Functionality

4.0

Evan K.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

iManage is the premier DMS

The support is 2nd to none - they are always helpful and quick to reply, as well as the software works fantastic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once iManage is setup, it works. Especially the cloud format. It allows the storage and tracking of documents with easy and powerful search tools

Cons:

Occasionally the import tools can be a bit finicky. Also as most clients are changing from on prem to cloud based solution you are less in control of the back end data to correct issues

Wilcox A.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

iManage is structural robustness at its best

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can easily create folders, organize files and create project structure,making it easier to find the right documents quickly.The best part of iManage work is it's search ability,where I can search in whole directory with conditional formatting.

Cons:

I have not found anything that could be disliked in it,the system handles large volumes of data without significant slowdown.

Vendor Response

Hi Wilcox, We appreciate you for taking the time to leave your review. Thank You

Replied September 2024

Shelby Y.

Verified reviewer

Legal Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Needed but missing functionality

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is nice that everyone can see versions and access documents no matter where they are.

Cons:

When a document is checked out it is a roadblock because if someone forgets to check a document in, I can be frozen out.

Whitney M.

Verified reviewer

Law Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

iManage for Document Management

Overall, I'd recommend iManage Work to a colleague.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

iManage has helped our firm manage client files and document retention in a uniform way. I appreciate the ease of saving files and version control

Cons:

iManage can have a bit of a learning curve, but this can be overcome with the "pros" of using the system.

Vendor Response

Whitney, We’re really grateful and appreciate you for taking the time to share your 5-star rating with us.

Replied June 2024

Nik P.

Verified reviewer

Law Practice

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

iManage Work review

Ratings Breakdown

Ease of use

Functionality

Pros:

I love that it now seamlessly connects with Closing Folders and provides for excellent integration. As a solicitor, this is critical in reducing time spent managing hundreds of documents for a transaction, increasing efficiency and reducing the ability to make errors.

Cons:

The search function via Outlook can be improved somewhat, although I find the documents I am looking for most of the time.

Vendor Response

Nik, Thank you so much for taking the time to leave us feedback. We really appreciate it!

Replied November 2023

Myriam B.

Verified reviewer

Legal Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

iManage - Finnicky, Yet Powerful

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that iManage WorkSite virtually has no capacity limit. It is ultra convenient to store all documents and files in one secure place, and I know I can easily find very old documents.

Cons:

The learning curve is steep when learning to use iManage. It has several powerful features, but knowing how to use same can take a while. The accesses can be wider as well - for instance, it would be most helpful if we could rename the titles of subfolders created by someone else. Not being able to do so creates disorganization and duplication of subfolders. I would also like to see improvement in the check-in/check-out features, as they work well with some document formats (e.g. Word), and less with others (e.g. Excel). Lastly, it would be great to have .zip folders supported by iManage.

Verified

Reviewer

Legal Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

It's alright, but added glitchiness to our system

It's been ok. The platform hasn't synced perfectly with our existing software and it's making life a bit harder. This is more so a firm issue than an iManage issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it syncs with closing folders to populate updated versions

Cons:

it's only available when connected to the internet.

Francis P.

Philanthropy

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

iManage WorkSite Review

It is a good product. Most law firms use it. The product is designed to center around laws industry. It does a decent job at its core functions (that other free software does just as well or better).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Centralized Document Management System 1)Ease of use 2)Reliable 3)Search function is really great. 4)It adheres to traditional Microsoft standards such as: fact-dump documentation with no coherent story or 'best practices' information, inability to automate common tasks, intentional obfuscation of its basic operations.

Cons:

1)Expensive 2)limitation on customization 3)There are about a dozen different config files to maintain, and the most important one is dynamically modified by Autonomy itself while it runs. Which means that it is impossible to automate the configuration or keep the configs in versioned source control. Even `cp *.cfg ~/cfgbak/` won't help you roll back a change, because it is never safe to restore a previous config. You'll be using `diff new.cfg old.cfg` a lot. 4)Many features are poorly documented, leading to lots of back and forth with the support department just to answer basic questions like "what does this error code in my logs signify?"

Nicole F.

Verified reviewer

Legal Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Painful and slow system

Very poor. Slows down work processes and productivity will take a hit. If people are frustrated with using the tool, they will likely stop using it. Features are great if latency can be improved. If not, this thing may deter and disengage your workforce.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In theory, all the information an organization.l needs can be filed and stored. This safeguards intellectual property and is pretty critical.

Cons:

It is slow. Cloud-based shouldn’t mean incredible latency when opening, saving, filing or sending documents. The latency for this product is poor. When fully integrated with outlook and other tools, this poor latency means that simple day-to-day tasks take much longer and many more clicks. As a result, people are likely to avoid using the product because it makes work processes so much more inefficient. The product also hangs, lags, freezes and crashes quite a bit, smart searches and indexing don’t work well at all and we’re on the latest version. Overall, it’s a disaster in terms of usability and productivity. However, if you’re ok with moving and working very slowly, it’s a great place to store information.

Verified

Reviewer

Law Practice

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Complex and glitchy document management software