--- title: "iScanner Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of iScanner. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if iScanner is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/iscanner-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [iScanner](https://www.softwareadvice.com/cms/iscanner-profile/) / iScanner Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/iscanner-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/iscanner-profile/alternatives/) # iScanner User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 295 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.1/5 - Value for money: 4.3/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 242 reviews (82%) - 4 stars: 30 reviews (10%) - 3 stars: 15 reviews (5%) - 2 stars: 1 reviews (0%) - 1 star: 7 reviews (2%) ### Most mentioned pros - The app automatically detects pages, enhances the image quality, and lets me save or share PDFs instantly. - The ability to convert images to PDF files for my work, has lessened the hassle of me having to leave my home to send dooocuments to the appropriate people. - I scanner is not bad, it helps me when I need to do some urgent filling of forms and all, it a very important tool to have ### Most mentioned cons - Confusing when scanning more than one image. If you only need basic occasional scans, the app can work. But if you rely on it frequently, the limitations of the free tier and subscription model are frustrating. - When scanning a two-page document, it doesn’t recognize the limits of one page so I have to correct it with the cropping feature. - When merging scanned documents with typed documents, the scanned documents become smaller and it looks weird. ## iScanner customer reviews Showing reviews 1-25 of 295 (page 1). ### Not good scanner - Overall rating: 2/5 - Reviewer: Patti H. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not good never keeps the files I down load then removes files put each page separately not happy not sure what the issue is last 7 months #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Scan instantly most of time works when needed but when go back in days later the file downloaded just disappeared #### Cons It’s been deleting my scan files and can’t find them they disappear when I need asap then I just stated printing copy’s bc this issue #### Vendor response Thank you for taking the time to share your experience. We're sorry to hear you've been having trouble with your saved scans disappearing — we understand how frustrating that is, especially when you need an important document quickly. Our team is actively working to improve file reliability, and we'd love to investigate what happened in your case. Please reach out to our support team through the app so they can look into your account and help recover or troubleshoot the issue. In the meantime, if you're trying to find a document, you can also try using Smart Search to search by keywords or document contents, as it may help locate scans more quickly. Thank you again for your feedback, it helps us make the app better. Replied July 2026 --- ### The Best PDF App for Everyday Use - Overall rating: 5/5 - Reviewer: Douglas S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with this PDF app has been excellent. It’s user-friendly, reliable, and packed with useful features that make working with documents so much easier. I really like how simple it is to edit, sign, and share files without needing multiple apps. The layout is clean, the tools are easy to find, and everything runs smoothly without crashes or delays. It saves me time every day and helps me stay organized. Whether for business or personal use, this app has exceeded my expectations. I’m very satisfied and would definitely recommend it to others looking for a quality PDF tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works, easy to use, file sharing, email integration, collaboration, document management, customer support #### Cons Nothing. I really enjoy using this PDF app because it has everything I need in one place. The interface is clean, simple, and easy to navigate. I like how quickly it opens files, lets me edit, sign, and share documents without any hassle. The annotation tools are smooth and precise, and the ability to combine or compress PDFs saves me a lot of time. It also runs fast and doesn’t crash, which makes it very reliable. Overall, this app is convenient, efficient, and perfect for both personal and professional use. I highly recommend it to anyone. --- ### Lost all my data and files - Overall rating: 1/5 - Reviewer: Prabin R. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I had good experience with your app and I did recommend your app to all my friends and family but in recent times with your current upgrade after I lost my files I lost faith in your company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros I liked most of the feature. The way the way we could take pictures and story the way we could convert the file into JPEG and PDF and back-and-forth. It was really good and easy to navigate. #### Cons I lost all my files. I had files stored over five years and for some reason the files were not syncing. I was not given enough time to upgrade or buy more stories. I guess I’ve been using your system for many many years, but this is very disappointing that all the files disappeared from my Backend --- ### Great app - Highly recommended - Overall rating: 5/5 - Reviewer: Marcy S. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent app - I use it at least 3-4 times each week. I just need to get out of the way so that i don’t create a shadow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease, convenience, and overall clarity of this app. I highly recommend it for both professional and household users. #### Cons I love everything about this app. - It’s easy to use, easy to send, easy to save. Whether it is print, graphi, or sheet music, the quality is excellent. --- ### Ease of use - Overall rating: 5/5 - Reviewer: Adrian B. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Best scanning program I ever used, very reliable, I am still learning about functions that are improving productivity #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and fully editable, the sharing is also very good, set to meet all your requirements, I have made it my default pdf reading/ editing program on my mobile device #### Cons I have an issue where the program is set to open the “scan document” menu upon start but it will go and show a recent document #### Reasons for switching to iScanner Adobe is difficult to use on a mobile device --- ### Executive Director - Overall rating: 5/5 - Reviewer: Leonard N. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I give it a 4 out of 5 there are a few Improvements that most be implemented, but over all it is still my goto app g do or retrieving my documents. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Use is easy I like being able to upload and download documents, and most of all being able to access them when needed #### Cons Ask to many questions just when I needed to access my documents, I’m not able, don’t like being forced into answering questions. --- ### Territory manager - Overall rating: 5/5 - Reviewer: Ollie K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It is the perfect tool for measuring projects inside and out and being able to keep track of all the projects that you have done by month and actually being able to label and name each area is the perfect tool for any project #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was to use in the accuracy of the measurements compared to a laser measure is spot on with accuracy #### Cons Well, at least liked about the Iscanner is not being able to go a long distance around a house without it, lagging on the exterior of a home and also not being able to scan the walls on the outside of buildings --- ### Irish John - Overall rating: 4/5 - Reviewer: John G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered For someone who works between Europe and the Caribbean and is always on the move, this is like having an office in your pocket. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simplicity of use, works well with Mac products. The image quality and selection makes this a most flexible tool. #### Cons Not a lot really. I do not have a lot to complain about, simply because it carries out the functions that I require. --- ### To provide a greater app of all times - Overall rating: 5/5 - Reviewer: Steven N. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Great, can be better, need to further improve to ai capability so that can straight away to complete everything with single app #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Convenient and everything in the mobile app that make thing easy and easily to work without need to be in office #### Cons File separations and sometime is very difficult to split the file in pdf format and it take round and round to split them --- ### Convenient - Overall rating: 5/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Editing pdfs has helped me a lot when I need it. Helping me through court docs, real estate docs, and my resume. #### Cons N/a I don’t know what I don’t like. This app has worked for me each time I need it. I haven’t come into any problems. #### Reasons for switching to iScanner Easier access with iscanner for editing pdfs --- ### Róberts best scan - Overall rating: 5/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My best writing experience so far — iScanner is easy to use, reliable, and fast when scanning and organizing my documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like how fast and accurate the app is. It automatically detects document edges, enhances the image quality, and saves everything in organized folders. The built-in text recognition (OCR) is also very helpful. #### Cons Sometimes the ads in the free version can be distracting, and large PDF files take a bit longer to export. Other than that, it works great. --- ### Perfect for my real estate needs - Overall rating: 5/5 - Reviewer: Aaron G. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered It’s fast and easy to use, i use it on the go quite a bit to scan hard copies that I need to email right away #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, works well with other apps. Easy to send documents to my email. And really helpful to be able to create folders #### Cons Nothing.. I think it’s perfect for anyone that’s always needing to scan documents on the fly. Great overall --- ### Excellent magic - Overall rating: 5/5 - Reviewer: Fiston M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered What I truly appreciate about accessibility and the ability to operate quickly while on the move is the way they make life easier and more inclusive for everyone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I am eager to assist. There is a great deal to explore and uncover, and I look forward to working together on this. #### Cons There has been no notable progress so far; however, I remain optimistic that with concerted efforts and strategic planning, the situation will gradually improve in the coming weeks. --- ### Love is iscanner - Overall rating: 5/5 - Reviewer: Laura R. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fast and easy to use. Down loaded very easy even my mother can use it I highly recommend this app thank you #### Cons Where do the files go? I cannot find the files when I scan them so that is confusing they sis I have different sizes --- ### Quality and Detail - Overall rating: 5/5 - Reviewer: Kai H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience is outstanding and I am very happy with the results of iScanner and I appreciate the quality that is provided #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quality at its finest. It’s quick and easy to use and never seems to have a problem. I am very satisfied with this product. #### Cons Sometimes blurry, but that’s usually my own fault, because the pages are blurry or bent and that’s my own issue --- ### Thanks for the great product - Overall rating: 5/5 - Reviewer: Sheril B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Great but wish I didn’t need to do this to scam a document I’m in a hurry to get sent You would get better feedback done I. My own time #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Email integration is great and easy to use Thank you very much Ease of use once I have got my head around it #### Cons Hard to keep up with the changes I don’t usually have to do this This includes this when in a hurry --- ### Review of the best scanner ever - Overall rating: 5/5 - Reviewer: Matthew C. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Good and great just 2 words I use for the best scanner overall experience my life has changed forever #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy good great to use it’s really changed my life for the better and I’m never going to use another scanner #### Cons Nil there not much I can say about bad experiences with scanner it’s about as good as it can be no improvement required --- ### Great generally speaking - Overall rating: 5/5 - Reviewer: Christine H. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Good overall good until just now when I am trying to use this so that I can send something to myself and I am being hindered and doing so #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's convenient to share with others and collaborate. I've enjoyed the email integration specifically. And of course it's ease of use. #### Cons Being interrupt is a hassle for me when I get on a track and I'm ready to print or share something I don't like being asked to take surveys --- ### Every small business owner must-have! - Overall rating: 5/5 - Reviewer: Cindy C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered This is a very convent tool for a fast-paced small business owner. It’s on my first screen of my phone because I use it so often. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This app is so easy to use. I keep track of receipts for my nonprofit and transfer them to a storage platform. #### Cons Nothing really. It would be nice to have a quicker way to connect to frequently used apps. Maybe a favorites tab or a personal Profile. --- ### Great buy for sure - Overall rating: 5/5 - Reviewer: Greggory M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I am very happy with the product. I will continue to purchase this as long as it remains around the same price point and continues to increase it with features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great value and easy to use. I love that it converts to BW pdf. Super useful for my work needs. Good stuff. I do like the new AI tool that helps label the scan. That is super helpful. #### Cons Not much overall, it is a really useful app. I wish I could get a different view for my pictures so I can see more documents at a time. --- ### Easy to use - best app - Overall rating: 5/5 - Reviewer: Renata B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I have signed for a few years and it very helpful for my routine. I have the agility do send a document to the cloud for arquive or to send someone else in the the extension that i need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The facility to digitize the documents, and create folders to each subject. I can consult my older documents easy. I think the value for year it’s nice. #### Cons It didn’t have in my opinion. I never had some difficult to use the resources that the app offers. I usually use the basic topics. --- ### Individual - Overall rating: 5/5 - Reviewer: Jeff M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Compact the scanner is fast and accurate. The multi page is a lot of fun to deal with super easy and user-friendly. #### Cons Nothing the scanner is fast and accurate. I like everything about it. I can’t get it to count like it should --- ### iScanner 401 - Overall rating: 5/5 - Reviewer: Seth L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I found iScanner by mistake… But quickly decided that it was exactly what I needed for my document manipulation and Storage options! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like the use of being able to convert images into PDF format and then save or send with ease! Thank you for creating such a wonderful product! #### Cons It’s not free, but how many things are truly free in today’s workplace environment? One suggestion that I would make is to do just that for more than just a trial Period. --- ### Must have! - Overall rating: 5/5 - Reviewer: Moni P. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Pretty good. It’s been convenient easy even my 10-year-old can use it. I’m glad that I got it came as a recommendation from someone else. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything do far. Haven’t really used it enough, but everything is good so far came in handy for some documents that I needed to send. #### Cons Just learning. I haven’t had it long enough to really comment.However, for the time that I have is came in very handy. --- ### Great phone app for scanning - Overall rating: 5/5 - Reviewer: Donna P. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Positive for the most part except for the amount of storage state that it takes and the time it takes to delete items that are no longer need it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Convenience of scanning things with the phone yes that is a great need and I do not have an actual scanner #### Cons Ability to delete or find stuff it does take a lot of room on the phone. It takes up a lot of storage space ## More reviews [Next reviews](https://www.softwareadvice.com/cms/iscanner-profile/reviews/?page=2) --- iScanner Reviews, Pros and Cons - 2026 Software Advice