iSite

RATING:

4.4

(5)
Overview

About iSite

iSite Enterprise is a SaaS and on-premises facility management software for individuals or businesses managing residential or commercial properties. Key features include task & fixed asset management, API, billing & invoicing, audit trail, data import/ export, inventory & activity tracking, and barcoding. The software helps property owners and managers control assets, maintenance, projects, programs, property, leases, and more in a single view. iSite Enterprise features dashboards and reporting, enabling businesses to gain insights and information to guide them in making decisions. Companies can use the software to manage multiple locations and personalize it to fit their needs. iSite Enterprise has various modules, including properties, documents, contracts & organiz...

iSite Pricing

We offer a modular-based pricing structure, with a pay per feature/user for iSite Enterprise. Traditionally we meet either in person or via conference call to discuss your requirements and tailor the system to your needs all with an associated price.

Starting price: 

£2,000.00 per year

Free trial: 

Not Available

Free version: 

Not Available

iSite Enterprise Modules
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iSite Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

4.5

Functionality

4

Most Helpful Reviews for iSite

5 Reviews

Joe

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Excellent Property Management System - especially planned maintenance!

The Hub is a very comprehensive property management tool that has CAFM features that support a property management department very well. From document management, estate and asset management, planned maintenance and lifecycle modelling, as well as reactive maintenance and project management features however I am less familiar with those. I work most closely with the planned maintenance and asset management tools, which, in my experience, are second to none. I have not come across another CAFM or maintenance system on the market with the same level of sophistication in planned maintenance features.

PROS

The planned maintenance module makes creating and managing a PPM schedule incredibly straight-forward, easily the best I have used in any CAFM system. From grabbing live updates from SFG20 and importing to your schedule in a couple of clicks, to mapping that against your asset register, to being able to make bulk changes to dates and suppliers, it’s all done with easy to use interfaces. Compliance documents can be uploaded via email or the interface with automation tools to complete PPMs and reduce administration substantially.

CONS

The feedback I have from other users is that the general look and feel needs some improvement, consistency amongst how buttons are presented and filtering tools are the most common feedback I’ve had from training.

Peter

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

N Family Club Review

Very good in setting up the system and working with a small company

PROS

Timeline feature Document storage Allocation and subscriptions function

CONS

Tasks could be better Function for Notes Need an App function

Reason for choosing iSite

Better function and had user and a previous company

Shanna

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

It took me a little while to learn the program

It has been fine.

PROS

After a very large learning curve, I find the ease of creating work orders to be simple.

CONS

We are a small team and some of the qualities that I am sure a much larger company could benefit from created much frustration in the beginning. I feel it could be more in the way of simplifying for a small er team.

Josh

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

iSite

it has made a complicated work environment easier to manage day to day

PROS

the DMS is simple to set up with minimal effort giving you overall brevity of your estate.

CONS

Depending on the size of the company there is a lot of functionality which isn't needed

Rebecca

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Isite review

Trying to solve job sheets and service paperwork

PROS

Tasks & asset list very easy to use Integration simple transaction

CONS

Unable to send job sheets or annual service paperwork Nothing on the site is difficult to use

5 Reviews