Jahia

RATING:

4.6

(57)

About Jahia

Jahia is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share enterprise content on a unified location. Jahia allows organizations to sort digital assets into custom folders and publish them across multiple channels according to requirements. Managers can use the personalization engine to test or evaluate digital interactions and assess content performance through reports and actionable analytics. Additionally, it lets users ensure compliance with various data privacy regulations, including GDPR, CCPA and more. Jahia enables businesses to integrate the platform with various third-party applications, such as...
Jahia DXP digital asset management
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Jahia Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Jahia

1 - 5 of 57 Reviews

Anonymous

201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy yet intuitive CMS

Jahia is an excellent web management platform and stands out for its usability. It is used by a broad set of people with varying web skills in our company, from marketers to designers and web solution developers, and everyone got to grips with it quickly.

PROS

The speed of publication is impressive; updates are reflected nearly immediately. The CMS makes content creation and publication straightforward. The categorization and SEO functions are efficient and helpful.

CONS

The internal search could be improved. If a blog post is scheduled, it should remain hidden until the publication date, not immediate publication with a future date.

Reasons for switching to Jahia

There wasn't enough functionality on Joomla and the pages on the live website were very slow to load.

Tim

Computer Software, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Good All Round DXP Platform and Customer Support

All round we've had a good experience after implementation and 3 years using the plat

PROS

Easy to use and a lot of different capabilities enabling us to think long term.

CONS

We needed a lot of custom components, but those are actually easy to create.

Reason for choosing Jahia

Balance of platform capabilities, price and the relationship developed in the comparison process

Reasons for switching to Jahia

Old system was difficult to manage in terms of content updates and keeping the site secure.

Pauline

Computer Software, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

JAHIA 8 : Powerfull tool and contributor friendly

PROS

- Easy to use interface for Admins and Contributors- Content oriented and easely multi-langagues - Good built-in modules and fonctionnalities- Good publications workflows- Very good support : efficient and reactive- Easy to customize components (After learning course)

CONS

- Tools module isn't very friendly and would need a UX/UI change- Template management interface would also need a UX/UI change- Plateform and fonctionnalities need a lot of learning at firsthand. However, at the end its counterbalanced with wide fonctionnalities and robustness.- Platform can be capricious : errors and difficulties can appear out of nowhere - Not enough documentations and code examples for developpers

Claire

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Comparable to others in the market in terms of ease of use and features

Jahia has enabled us to roll out new webpages a lot faster than our previous CMS allowing us to deliver relevant content to users and grow our audience.

PROS

Jahia was easy to learn for the entire team and has made managing web content far easier than our old CMS. Page templates and pre-built components make building pages a lot quicker and accessible to those without HTML knowledge.

CONS

The internal search could show the most relevant result first as it does not currently appear to do that.

Reasons for switching to Jahia

HTML heavy pages made it difficult for non web designers to create and edit pages.

Uyen

Computer Software, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

"Jahia DXP: Elevating Digital Experiences

We use Jahia to manage the content of the website. We can easily edit, create, and copy content for multi-language by switching between the languages. After creating content, we can publish them on the live website quickly.

PROS

Scalability: Jahia DXP is known for its scalability, making it a suitable choice for organizations with evolving digital needs. Users appreciate its ability to grow and adapt to their business.

CONS

Cost: The pricing can be a bit high for smaller organizations or those with limited budgets. More flexible pricing options could make Jahia DXP more accessible to a wider range of businesses.

Reason for choosing Jahia

Jahia DXP is known for its user-friendly interface and may have a shorter learning curve