Jotform

RATING:

4.62

(1279)

About Jotform

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotfo...

Jotform Pricing

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Available

Create gorgeous forms without needing to know how to design.
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Jotform Reviews

Overall Rating

4.62

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jotform

1 - 5 of 1,290 Reviews

Ron

201 - 500 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Jotform Review

User Profile

Svetla

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great tool for easy forms creation, also when you are on a budget

Very pleased, have been using the tool for 3+ years and it's always saved a lot of time / done the job well

PROS

The user interface is super simple and there's really no learning curve, Jotform also smoothly integrates via Zapier with tons of other tools which is critical for us. Entries go into a spreadsheet or PDF, and you can also choose to go with a completely free Starter package

CONS

The design templates could be more, I often find difficulties finding a more simple template to use

Reasons for switching to Jotform

More templates, easier integrations with third party tools

Vendor Response

Hello Svetla, Thank you for the positive rating. We are glad that you have enjoyed our UI and integrations. We do have a number of available templates you can check at this link: https://www.jotform.com/form-templates/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Replied December 2022

Chris

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2023

Customized forms in minutes

When implementing business process automation, it is so easy to get things done quickly. The user experience have been given much thought to make things easier to work with and understand.

PROS

What I like most about the software is the ability to create a customisable form in minutes without any hassle. It is very easy to work with the form builder to get a design done in minutes.

CONS

You have to understand what you are doing to achieve the right result. It takes some time to understand what is available, but once you have the hang of it, it becomes easier and easier.

Reason for choosing Jotform

I have been a long time user of JotForm and I trust the process. It just works for me every time. And the beauty of integrating to Google Sheets to work with captured data is a win win.

Vendor Response

Hello Chris, We are grateful for your awesome review. We're glad you find our platform easy to use. Let us know through our support contact form at https://www.jotform.com/contact/ if you need any help with your forms. Our team will be happy to help.

Replied March 2023

Tori

Verified reviewer

Design, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Product review

My most current business problems were solved when i needed to write a quick quize or newsletter form or even just signing my name on other documents and forms important to my business .

PROS

The process of using this software was average, but what I liked most of all was that you can have your own signature on whatever you are creating, and I loved the form creator.

CONS

There could definitely be more fonts and templates. It could be navigated a little bit easier as well.

Vendor Response

Hello Tori, Thank you for your feedback. We are glad you like our form builder. You may check our available templates at this link: https://www.jotform.com/form-templates/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Replied February 2023

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Best Premium Form Builder Plugin

Easy to use and set up with a premium design that is auto-optimized to suit different screen sizes. before I learned about jotform, I attached calendly link on my website and end up with a lot of unwanted or nonqualified prospects booking a call with me but didnt show up. With jotform, I can set clients' expectations of my service fee range via the form questions and answer and only allow those who complete the submission to book a session with me. It's not just a form tool but also perfect for prospect filtering as only serious prospects will fill out all those questions and get to my calendly link to book an appointment.

PROS

I like the premium, animated, and classy form interface compared to a normal google form. It makes my website look so much more professional. I also love that it can perform validation for the input and comes with automation and mobile apps to make life easier. I love that the form is auto-optimized according to the different screen sizes of our devices.

CONS

nothing it's really good for its feature already. I couldn't ask for more.

Reasons for switching to Jotform

Before I learned about jotform, I attached calendly link on my website and end up with a lot of unwanted or nonqualified prospects booking a call with me but didnt show up. With jotform, I can set clients' expectations of my service fee range via the form questions and answer and only allow those who complete the submission to book a session with me. It's not just a form tool but also perfect for prospect filtering as only serious prospects will fill out all those questions and get to my calendly link to book an appointment.

Vendor Response

Hello Funnel Whiz Studio, We're so happy to know you had a great experience using our platform. Thank you for the detailed review. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Replied January 2023

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