About Xperience

Xperience by Kentico is an integrated cloud-based content management system (CMS), e-commerce, and online marketing solution that helps businesses manage websites and customer experiences. Xperience's web content management module includes a built-in text editor, which lets users format content using bullet points, tables, and pre-defined cascading style sheet (CSS) styles. The solution also helps users add navigation menus, forums, shopping carts, and more to websites. Xperience also has modules for online marketing, e-commerce, online communities, intranet, and collaboration. The online marketing module offers features such as A/B testing, contact management, email marketing, web analytics, and more. It also provides APIs that help users display content on w...

Xperience Pricing

Kentico CMS Ultimate from $7,999 Kentico EMS from $15,999

Starting price: 

$7,999.00 one time

Free trial: 

Available

Free version: 

Available

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Xperience - Marketing automation

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Xperience User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 42 reviews

User Profile

Ali

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

The most CMS/DXP complete PLATFORM with unique features

The experience of working with a versatile platform (DXP) that is both light and powerful makes good sense to me as an admin and consultant. The companies we advise often do not specialize in IT, but they are successful entrepreneurs and businessmen looking for good quality work, and Xperience is one of the valuable options on our shortlist, which is at our highest standard. It is valuable in terms of service, support and security, and is reasonably priced for large companies looking for true performance and high-quality enterprise products and services.

Pros

Installation Xperience on Microsoft Azure Cloud is pretty easy. It has a compact and professional administration dashboard where everything is available at a glance because it's customizable with my favorite pinned tools, also I've personalized marketing automation with my preferred content and settings. I also like the web analytics features with clean design and useful information about visitors and users' activities. Xperience is more than a CMS and its Digital Experience Platform (DXP) means all you need for your website management, business marketing, and e-commerce are all in one platform.

Cons

We have been working with Xperience DXP for many years, Yes, there is nothing I can write about missing features. They've very good support and if you have a problem with any part, the support team will respond immediately and if there is a bug, it will be fixed before you know it.

Reasons for choosing Xperience

More complete services and very high facilities compared to other competitors.

Reasons for switching to Xperience

we want best for the customer to have the best at the lowest cost. We had a lot of work and we need more speed and use of more control resources In IT consulting,

Graham

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2019

Kentico CMS/EMS Great Features for Most Business

The Kentico CMS/EMS product has delivered substantial capabilities for our clients which would have only been achievable with multiple products otherwise. We have delivered microsites through to enterprise financial services websites with onerous security requirements which shows the breadth of the abilities. The Kentico team have always been available to support the product and their passion is one of the key advantages of the product.

Pros

- Mid-market priced CMS which can deliver the capabilties which most business need - Good WYSIWYG editing interface when correctly delivered by the chosen development team - Great security - Based on an open framework which can be enhanced to most requirements - Marketing features enhance the overall value of the system - Administration interface is really friendly and users love the ease of use in comparison to other content management systems

Cons

- Two development models - PortalEngine and MVC - mean that to move from one to the other requires a re-build of the site - PortalEngine model has a limited support lifetime - Pricing increases have been badly communicated to the development community

Reasons for choosing Xperience

- Great development model - Ease of use - Flexibility

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Functionality

out of 5

January 2019

Hmm- don't highly customize your website

Pros

The website is very nice looking. We've been able to put some pretty complicated customization in place. We have over 400 content pages on our website.

Cons

The team that implemented this website went for a highly customized version. It makes any change to the website very difficult- even for seasoned kentico professionals. And, the back-end data is a mess. I have to view three different reports to get information on my users, their subscriptions and activity. It's been a challenge.

Nik

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

December 2018

Powerful but idiosyncratic CXM

Pros

Kentico is unparalleled at its price point as a comprehensive customer experience platform. With EMS, it has the power of an enterprise-class CMS, marketing automation and nurturing, personalization, e-commerce, and an incredibly deep bag of tricks through its API and integration options. It is not unfair to compare it to higher-end solutions such as Sitecore, which is bests in overall value and ease of use, if not in scalability. (Although Kentico, properly managed, can meet the needs of highly demanding websites.) The system is fairly easy to use once you learn your way around - all the components work similarly within a unified interface, so after training, it's not hard for a proficient user to execute more complex tasks without significant additional support. It is also one of the few solutions running on the Microsoft technical stack, which is an advantage if you are already standardized on Microsoft servers or Azure. Kentico is best if you are looking for a comprehensive marketing suite and want to avoid the headache of tying together your marketing and web stack.

Cons

Kentico doesn't work like a lot of systems. It is well thought out, but if you are coming from Wordpress, Drupal, or even Sitecore, it's going to feel pretty alien. The system also suffers from jack-of-all-trades/master-of-none. I consider its CMS top-rate, but the marketing features are not quite up to par with the likes of Marketo or Pardot, and its e-commerce is very rudimentary (but getting better). That said, the integration out-of-the-box is where it wins, and having a less-than-leading-class marketing system that is truly integrated with your e-commerce is a substantial benefit and represents the real value of this system. You should expect to lean on an integrator or build in-house development expertise (full disclosure: I used to work at an integrator - I no longer do). While a lot can be done without actual C# code, building out the CMS is still a highly technical task, on par with development on other platforms. Kentico's underlying system has been around for many years, and has received some significant upgrades every year, but the core technology is showing its age. Kentico is taking some drastic measures to modernize the system and keep it supportable and relevant. But that may mean a bumpy road as you go through upgrades. Again, you will need some proper technical talent to keep the system running smoothly.

yusuf wajeeh

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2018

Kentico is a great CMS and is highly adaptable.

I have built couple of great sites for my USA based client using kentico and the client is quite happy with the performance and maintainability of the site. Using kentico i have saved great amount of my development time as great feature like user management, single sign on using Facebook ,google and many other great features are just out of the box in kentico so you are not required to code them from scratch. Also my client is also quite happy since he can edit/change the content on the fly on his own and also he can see the business performance easily from the kentico dashboard which he can use in his business strategies and planning.

Pros

1. Highly configurable and adaptable according to your business need and requirement. 2. You can use things like Macros, custom modules etc to design configurable website. 3. Kentico provides great marketing campaign inbuilt for you website which you can configure from kentico admin panel to sent promotional mails ,offers etc 4. Provides support to wide range of approach like portal engine, MVC etc. 5. You can design great website by just dragging and dropping the webparts. 6. Site editor can easily manage the content displayed on the site and can also change layouts by dragging and dropping the component. 7. Provides feature like ecommerce also. 8. Provides analytics also to your website which you can see from kentico admin panel.

Cons

The only con that i can think of is that the price is on bit higher end.

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