Kentico Software

4.20 / 5 (30)

About Kentico


Kentico is an integrated cloud-based content management (CMS), e-commerce and online marketing solution that helps businesses to manage their websites and digital customer's experiences.

Kentico’s web content management module includes a built-in text editor, which lets users format their content using bullet points, tables and pre-defined cascading style sheet (CSS) styles. The solution also features “Web parts” that helps users add navigation menus, forums, shopping carts and more to their websites.

Kentico also has modules for online marketing, e-commerce, online communities and intranet and collaboration. The online marketing module offers features such as A/B testing, contact management, email marketing, web analytics and more. It also provides users APIs that helps users to display their content on the web and in mobile apps.

Kentico offers services on a monthly subscription basis that includes support via online forums, phone, email and other online resources.



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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Kentico

Average User Ratings

Overall

4.20 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(13)

3 stars

(4)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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December 2018

Nik from Engrain, Inc

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2018

Powerful but idiosyncratic CXM

Pros

Kentico is unparalleled at its price point as a comprehensive customer experience platform. With EMS, it has the power of an enterprise-class CMS, marketing automation and nurturing, personalization, e-commerce, and an incredibly deep bag of tricks through its API and integration options. It is not unfair to compare it to higher-end solutions such as Sitecore, which is bests in overall value and ease of use, if not in scalability. (Although Kentico, properly managed, can meet the needs of highly demanding websites.) The system is fairly easy to use once you learn your way around - all the components work similarly within a unified interface, so after training, it's not hard for a proficient user to execute more complex tasks without significant additional support. It is also one of the few solutions running on the Microsoft technical stack, which is an advantage if you are already standardized on Microsoft servers or Azure. Kentico is best if you are looking for a comprehensive marketing suite and want to avoid the headache of tying together your marketing and web stack.

Cons

Kentico doesn't work like a lot of systems. It is well thought out, but if you are coming from Wordpress, Drupal, or even Sitecore, it's going to feel pretty alien.

The system also suffers from jack-of-all-trades/master-of-none. I consider its CMS top-rate, but the marketing features are not quite up to par with the likes of Marketo or Pardot, and its e-commerce is very rudimentary (but getting better). That said, the integration out-of-the-box is where it wins, and having a less-than-leading-class marketing system that is truly integrated with your e-commerce is a substantial benefit and represents the real value of this system.

You should expect to lean on an integrator or build in-house development expertise (full disclosure: I used to work at an integrator - I no longer do). While a lot can be done without actual C# code, building out the CMS is still a highly technical task, on par with development on other platforms.

Kentico's underlying system has been around for many years, and has received some significant upgrades every year, but the core technology is showing its age. Kentico is taking some drastic measures to modernize the system and keep it supportable and relevant. But that may mean a bumpy road as you go through upgrades. Again, you will need some proper technical talent to keep the system running smoothly.

September 2018

yusuf wajeeh from Tavant

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2018

Kentico is a great CMS and is highly adaptable.

I have built couple of great sites for my USA based client using kentico and the client is quite happy with the performance and maintainability of the site. Using kentico i have saved great amount of my development time as great feature like user management, single sign on using Facebook ,google and many other great features are just out of the box in kentico so you are not required to code them from scratch. Also my client is also quite happy since he can edit/change the content on the fly on his own and also he can see the business performance easily from the kentico dashboard which he can use in his business strategies and planning.

Pros

1. Highly configurable and adaptable according to your business need and requirement.
2. You can use things like Macros, custom modules etc to design configurable website.
3. Kentico provides great marketing campaign inbuilt for you website which you can configure from kentico admin panel to sent promotional mails ,offers etc
4. Provides support to wide range of approach like portal engine, MVC etc.
5. You can design great website by just dragging and dropping the webparts.
6. Site editor can easily manage the content displayed on the site and can also change layouts by dragging and dropping the component.
7. Provides feature like ecommerce also.
8. Provides analytics also to your website which you can see from kentico admin panel.

Cons

The only con that i can think of is that the price is on bit higher end.

November 2016

Malic from Coast Dental

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Kentico is the last CMS you will ever use!

I have used Kentico for 4 years and I have used a new version each year. Kentico is the most feature-rich CMS I have ever used (I've used all the top-level or most popular CMS). Each year they upgrade to a new version and that comes with many new capabilities and usually a faster more simplified user experience. There support is second to none. I have never had question that lasted more than a few emails (about an hour), and if its a bug, they fix it in 7 days or less. I can't say enough about Kentico!

Pros

All the features, scale-ability and ease of use.

Cons

There is a learning curve.

February 2019

Mark from Green Mountain Tourism

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Kentico CMS - the best content management system available for content administrators

This has been the easiest CMS to learn how to use, and definitely the easiest one I've had to train a client to use.

Pros

The way content is structured and organized in Kentico is very intuitive, and allows you to structure your navigation based on how you structure your content. It's also very simple to assign roles to different areas of your site, so that you can restrict which users have access to make updates to specific sections.

Cons

There aren't a lot of cons - maybe Kentico's need to try to get the CMS to do *everything*. For instance, you're far better off using Google Analytics than Kentico's built-in analytics.

November 2016

Jason from Mater Group

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

November 2016

Feature-rich .NET CMS option

I have been using Kentico CMS since version 3 (currently in version 9). I've seen the Kentico CMS grow into an incredibly feature-rich platform. Advances made with their EMS (allowing for website and email automation) continue to raise the bar. For my team, each new challenge that is set for them is one that is easily met through Kentico's features or their ability to customise something that plugs in nicely. For the single website operator, Kentico is not the most cost-friendly offering. But for larger organisations that have a requirement for several websites ... the unlimited sites licenses become very cost effective.

Pros

Feature set continues to improve with every upgrade (and the upgrades are regular).

Cons

Pricing can be very harsh.

May 2018

Ankit from Allscripts India LLP

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2018

Very Good CMS for E-Commerce Websites.

Easy to manage my E-Commerce Site Content, Orders and Payment.

Pros

Very Easy to use CMS which provides many features to handle sites content directly from the browser. Many Web Parts available which reduce work of writing number of lines of codes.

Cons

Should Provide Chat Customer Support, normally Kentico`s support team asked to send email for this issue, when we call them.

January 2019

Irina from Scenic USA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2019

Powerful user friendly CMS

Overall, Kentico is a great CMS, intuitive for even a non-technical admin/content manager. It can be used for building pretty complex enterprise websites for variety of industries.

Pros

It allows to quickly build complex, modern looking, responsive web pages. It has an intuitive staging to live site workflow. It allows to add custom code (html, css, bootstrap). It also has tools to add metadata to the page for SEO improvement. You can build custom forms and a sophisticated media library. It allows a good integration with extraneous data sources.

Cons

Building forms (especially a layout and validation) could be a bit of a burden.

November 2017

Hillary from 3Seed Marketing

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Best CMS Out There!

Pros

Kentico is truly the easiest CMS I have ever worked in. It is easy for beginners and advanced webmasters to use. The customization and integration capabilities, as well as the marketing features, make this investment worth every penny. Clients love working on their site with Kentico.

December 2017

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2017

Great for Content Managers

Pros

From a content admin perspective Kentico is easy to use. I can easily create blog posts and manage my company's website.

Cons

Kentico could use some work with their email marketing features, they aren't very user friendly and can be confusing to work in.

February 2018

Alan from Ftech int.

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

February 2018

A real CMS solution for your next project!

Pros

Kentico is a great CMS provided in .Net technology. It helps creating websites on the fly. Provides lot of add-ons which adds more functionality to the websites.

Cons

It helps creating good looking and manageable websites. Updating sites with Kentico CMS back-end is easy. It helps non technical users to update content.

January 2017

Jill from Alpha Chi Omega

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

January 2017

Novice appreciates ease of use

My organization switched to Kentico during its last website update. The change in managing the content and graphics is remarkably better than our previous, outdated platform. As my HTML knowledge is limited to what I've learned on the job, Kentico's set-up and navigation make it very easy for me to update content, rearrange sections and pages as needed, update form fields, add and edit visual graphics and more. I'd recommend Kentico, particularly for buyers who have to work with marketing/communication colleagues with varying levels of CMS knowledge. My only wish is that we would have tapped into Kentico's built-in analytics instead of maintaining our Google analytics.

Pros

The system allows for multiple logins at one time and is accessible remotely. Appreciate the clear hierarchy of content, the overall design, and ease of navigation. The History to compare and identify prior content changes is a great feature. Also, appreciate the log of system errors in identifying and tracking problem points within the site.

Cons

The "Help" articles are technical, as they should be, but often challenging to understand for novice users with little CMS/HTML knowledge.

March 2017

Ryan from Leap

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2017

Kentico does the job

Kentico is a great mid level cms. It is more cost effective and makes more sense for small and midsize businesses who want a quality cms .

Pros

It is more affordable than say a site core and the support is better. Tool has shown progressive improvements over last 5 years and growing community of people who support the product vs. curse it

Cons

Marketing features like email submission need to be enhanced and there are a few more areas in the enterprise level like multi site management that need to be improved upon. They work, just not the greatest.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use