What are Kontent by Kentico users saying about the software?
Read what people like you have said about using Kontent by Kentico software through verified user reviews
User Review Highlights
4.52
31 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"Ease of integration with modern tech stacks, ability to use latest front-end frameworks such as React, Vue, Angular, etc."
"Kentico has amazing customer support. Kentico has inbuilt functionality to manage versions of pages, scheduling content and approval process."
"Easy integration with a variety of back-ends using their SDK - we have used the Javascript SDK to integrate into Node.js projects very effortlessly. The API is feature rich, for example."
"Deprecation of features in the past has left a nervousness over the platform (e.g. Draft CMS Import module, personalization engine)."
"Everything that was strange to me before, they fixed or changed very quickly, so nothing at the moment."
"In really complex scenarios admin UI is starting to be a little confusing. Admin UI is available only in the English language, which is sometimes a problem for our Czech clients."
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Showing 1 - 25 of 30 reviews

Chris
Verified reviewer
Company size: 51-200 employees
Industry: Insurance
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Switched from Umbraco to Kentico Kontent
Experience has been great. Technical documentation is good, and the example projects in various languages has been helpful.
Pros
Flexibility of content taxonomy, ease of implementation, speed of Delivery API, excellent tech support.
Cons
It is up to the client to determine how best to structure their content's taxonomy. There is a lot of flexibility in Kentico's Admin Portal, so some "best practices" and recommendations from Kentico would be helpful.
Reasons for choosing Kontent by Kentico
Good feature set, reasonable licensing fees, hosted infrastructure.
Kristian
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Headless CMS is critical to a modern digital platform
Pros
Ease of integration with modern tech stacks, ability to use latest front-end frameworks such as React, Vue, Angular, etc. Easy integration with a variety of back-ends using their SDK - we have used the Javascript SDK to integrate into Node.js projects very effortlessly. The API is feature rich, for example: - you may set it to preview mode, to set up your staging & testing environments to preview draft content items - fine grain control which content workflow steps trigger webhooks to your server - use webhooks to easily integrate with services such as Elastic Cloud, Azure, translation services such as Google Translate / Amazon Translate
Cons
Kentico Kontent has improved dramatically over the past 12 months, it was already a very competitive headless CMS before, now after all of the recent updates I am confident to say that it is the best product on the market and is my default selection for greenfield projects.
Reasons for choosing Kontent by Kentico
Overall the best bang-for-buck - had all of the features that we needed, a very responsive and helpful support team which impressed me as well. Whenever we have questions about how to use the product, the live support always responds within 1 minute and the operator tends to have very good technical understanding of the product.
Graham
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Kontent has developed into a strong CaaS contender
Great support from the Kentico Kontent team is encouraging the team to put the platform as a genuine alternative to the traditional CMS route.
Pros
• The Kontent platform has now evolved into a production-ready system • There's strong support from Kentico sales department • Good technical support from Kentico development team including sample code available for multiple frontend frameworks • The Kontent team are ready to adapt and evolve products to client/agency needs • There's Great integration possibilities g • Good customisation is now possible of the CMS editor • Competitive pricing model with the other contenders in the marketplace
Cons
• The platform needs agencies/developers to re-train or employ additional frontend developers to deliver public site if they committed to the Kentico EMS platform for their business, essentially either are a cost to an agency • Deprecation of features in the past has left a nervousness over the platform (e.g. Draft CMS Import module, personalization engine) • The product is focussed at clients who have a specific project fit and knowledge of technology
Andrew
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Kontent is central to a composable IT solution
Our experience with Kontent to date has been outstanding. The platform allows us to deliver content-rich experiences for our clients across multiple channels quickly and efficiently, which is a win for all parties. The platform features continue to grow and excellent communication and support makes adoption fast and seamless.
Pros
Kontent's API-first approach means we can quickly and seamlessly integrate with modern tech stacks and front-end frameworks (including React, Vue, Angular, etc.). The Delivery API, Management API, Webhooks and Custom elements provide versatility and scalability to meet the needs of ourselves and our clients.
Cons
Some upfront knowledge is required to get the best out of the platform, especially when considering content modelling. As Kontent is a headless CMS, one of the objectives should be to utilise content in the most efficient fashion. To do so requires understanding of content models and taxonomies, and once understood, it's very easy to execute. It should be noted that this isn't a negative about the platform, as this comment applies to all headless CMSs.
Reasons for choosing Kontent by Kentico
We'd been working with Kentico's CMS platform for many years when the product was first released. The company has always had a strong vision and roadmap, and the support is excellent.
Marek
Company size: 1 employee
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Kentico Kontent - solution for headless
Well, I started journey with them when they were a Kentico Cloud, and now with a stronger brand, Kentico Kontent is going better and better.
Pros
Architecture API oriented, ready to support Headless solutions right away. The way they design content authoring approach, with versions, content repository, and other makes Kentico Kontet a perfect solution for business content-oriented projects.
Cons
Everything that was strange to me before, they fixed or changed very quickly, so nothing at the moment :)
Reasons for choosing Kontent by Kentico
In my opinion, it's better product with strong support and willingness to evolve, stable and flexible at the same time.
Ilesh
Company size: 201-500 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Kontent is an awesome Headless CMS and great for content editors and developers!
Pros
I like the Web Spotlight feature, the JavaScript SDK, the Management API, and the Migration Tool to add items via code rather than the UI.
Cons
Some features like the Taxonomy seem very basic and also the APIs don't cover all of the things we do in the UI, so we can't approach Kontent as do everything via code approach.
Reasons for choosing Kontent by Kentico
We had this selected from the client and used our overall expertise to select the product

Michał
Verified reviewer
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
November 2019
Simple to use, abstract, transparent, powerfull!
Pros
- Best support I have ever had, super competitive team, instant replies - Feedback is very welcomed. All the suggestions are noted, and reviewed by Kontent Team - Software Developers love this product. Its easy to use and has great SDK. Content models are abstract by itself, so you are not limited to anything. You can create your own blocks and use them the way you want. - Speeds up the product development and delivery - Image transformation API takes care of fitting the images to any screen resolution. - Ability to create custom form elements - Very elastic about workflow definition and has good granulation of access rights management. - Attractive free plan, comparing to other Headless Cloud CMS
Cons
- (As for 29.11.2019), I'm missing a mechanism for grouping content in directories so we can functionally separate top level content (for applications views/pages) from less crucial content. Because of that, developers often have to teach the end user where to start and how to use prepared models
Rene
Company size: 51-200 employees
Industry: Information Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Composable CMS best friedn
Service and support are top tier
Pros
it is inexpensive for such full featured headless CMS
Cons
I wish I started using it sooner as it is a joy to setup
Reasons for choosing Kontent by Kentico
In Context editing tipped the scale aside from being less expensive

Jeroen
Verified reviewer
Company size: 51-200 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Content migration made easy using a API-first development strategy
One of recurring problems that we are solving is making sure we create a future-proof solution. Previously we had to go through (painful) upgrade procedures, to keep the WCMS supported and secure. Content as a Service solves this problem and allows us to focus on .
Pros
My favorite feature is the Content Management API. This API is very flexible, intuitive and easy to use. I have used the Content Management API to migrate thousands of content items from a traditional WCMS to Kentico Kontent. This included optimization of HTML and enabling support for Omnichannel publishing.
Cons
Some areas of the Content Management API are not finalized (yet). This sometimes requires workarounds to get the job done. It would be nice if we could speed up the improvement of the product within these areas.
Reasons for switching to Kontent by Kentico
We wanted to move from a traditional WCMS to CaaS.
Gagan
Company size: 5,001-10,000 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Kentico - DXP for future
My overall experience with Kentico has been amazing over the years and much less stressful than other DXPs
Pros
What I like the most about Kentico is Ease of use and support it provides.
Cons
Kentico can do better in providing more clarity on licensing options
David
Company size: 1,001-5,000 employees
Industry: Industrial Automation
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Worth a close look if you're shifting to headless
We moved our website from a legacy CMS to Kentico Kontent, and have other sites we'll move over next year. Kontent allows us more flexibility in running multiple sites, and running our main site in multiple languages. Compared to our old system, it's *much* faster and easier to use. Our site performs better/faster, and we're able to shift to a more open-source model of development and integration. We're excited about the opportunities it will open up to us in the future as we more fully redevelop our sites and begin to leverage it for other digital properties. Their sales and customer support teams have been highly responsive to our issues and are overall a pleasure to work with. The one drawback: Kentico the company seems to be running in multiple directions at once, and some dev issues we encountered with their plugins took longer than they should have to resolve due to developers on their side being on vacation or dedicated/specialized in other areas. Once we got linked up with the dev that specialized in our plugin/issues, it's been a productive a mutually beneficial working relationship. However, the degree to which their skill sets seem to be siloed is concerning.
Pros
Easy to use, flexible, a good value, good team behind the product
Cons
Currently, Kentico resources are spread thin
Reasons for switching to Kontent by Kentico
Out of date, no longer supported, inflexible
Tafadzwa
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Good product
Pros
UI for this product is super simple to use. Things are carefully laid out and easy even for non technical people. Compared to kentico experience this is way better. When it comes to kontent entry, that is easy too. For data modelling it is slightly trickier in that there are some concepts that are non intuitive. Once you have learned them then that is easy too. Kentico as a company really do listen to the users. This year alone a few features have been release that we have been asking for for a while. The roadmap is public too so it is easier to plan around features that are still missing.
Cons
1. Web hooks aren't perfect yet. Some providers give you the chance to shape the json for a webhook before it is sent out. This is not possible with Kontent. 2. Custom Data validation would be useful. I hear this is on the roadmap 3. Need better tooling for managing content as code
Sam
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Kentico Content: The Future of CMS
Extremely positive. Their product is not perfect, but it is getting there. Also their customer support goes above and beyond for their clients. Best service I have experienced in any type of setting.
Pros
This software is extremely user friendly for base users, but also has the ability to expand its features for a user that may want to do more with their content than just text and images.
Cons
It is still in the phase of what do users find most useful / want.
Conor
Company size: 1,001-5,000 employees
Industry: Insurance
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
My Review
I'm very happy, as a developer, with the freedom Kontent has given us to design a headless cms. The CMS Content Editing is easy to use once you get over the learning period.
Pros
After initial set up, its is very developer friendly and gives you a lot of freedom to build what you want.
Cons
Initial set up and lack of an out of the box preview system has lead to some issues and time spent on creating our own preview model.
Reasons for switching to Kontent by Kentico
We were on Drupal 7 and restricted with upgrading within our company. Kontent allowed us to move to a React based website.
David
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Headless CMS is the way to go
Pros
Customer support, SDKs, Ease of use for devs and customers, Assets (integrated image transformations and web optimizations)
Cons
In really complex scenarios admin UI is starting to be a little confusing. Admin UI is available only in the English language, which is sometimes a problem for our Czech clients.
Reasons for switching to Kontent by Kentico
Headless CMS is a way to go.
Sudipto
Company size: 501-1,000 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
December 2019
Working With Headless CMS
Pros
Kentico has amazing customer support. Kentico has inbuilt functionality to manage versions of pages, scheduling content and approval process.
Cons
Copying and publishing content across multiple domains can take a long time and a lot of manual effort as the pieces are loosely coupled giving great flexibility.
Andreas
Company size: 5,001-10,000 employees
Industry: Semiconductors
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Retire FrameMaker
I am really looking forward to the next months in which I work on the integration of Kontent!
Pros
The GraphQL and REST APIs work effortlessly with the modern software stack. The Kontent team managed to create a simple but powerful user interface with a flat learning curve. And that can be proven by the coherent e-learning experience. It is made from people for people
Cons
The rich text editor could use a straddle functionality for tables. Referring to text passages is an important choice users would like to know exists. The integration of assets or linked items and components with list views seems not to be tolerable - could you improve upon indentation - better a clear relation between text and other elements - like making all elements able to be inline?
Reasons for choosing Kontent by Kentico
Very good documentation. I am under the impression that you work hard for your product and believe in it. Many features have been on par with the alternatives, just a few improvements would be nice - but you also offer the custom elements which can compromise.Thank you very much to[SENSITIVE CONTENT] , she offered the best support one could look for - I had the chance to compare the support to other big players at that time. Thanks also to[SENSITIVE CONTENT] , who supremely supported the detailed review of my supperiors during the buying process.
Reasons for switching to Kontent by Kentico
We had no content management system, we used agile software development strategies with the XML coming along with DITA (Darwin Information Typing Architecture). Unfortunately, the implementation of DITA in FrameMaker is bad, very much so. Switching to another editor would not resolve our content management needs.
Alix
Company size: 5,001-10,000 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Headless CMS requires more development
Pros
The UI is fairly decent once developer-side is set up well.
Cons
Reliance on dev for the smallest of changes takes functionality out of CMS. To get basic functionality you must pay a lot of money for Web Spotlight and it's still quite limited.
Nattawat
Company size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Real user reviews
Pros
Powerful for headless cms API Workflow
Cons
Price quite expensive if you need add more user management and more traffic to use API
Reasons for switching to Kontent by Kentico
We need only one instant for manage the content to all our websites and application.
Wendelin
Company size: 51-200 employees
Industry: Sports
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Overall full featured CMS
We have a pretty complex project structure, but when you know how to work with it you can be pretty fast.
Pros
We are able to build up our multi language and multi region webshop.
Cons
Copy content between projects to have a more realistic staging environment or to reuse same language content in different projects.
Michael
Company size: 11-50 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Our Preferred CMS
Our experience has been wonderful. We are able to utilize Kontent as a headless CMS and push to multiple platforms with speed and ease.
Pros
This software is very easy to use and is fast. It also has a high level of customization and many useful features, like Custom Elements and Web Spotlight, that make the product a great choice for not only our clients, but also for our organization.
Cons
It is very expensive depending on the features that clients might want to use.
Federico
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
My first time using a similar product, i love it
Pros
Very easy to use, intuitive and allows great customisation
Cons
Live-interaction with the product is a bit slow. Example: Publishing/Unpublishing an item does not immediately reflect on the icons (need to refresh to visualise the correct status), which can be confusing sometimes
Tom
Company size: 501-1,000 employees
Industry: Publishing
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Kentico Review
Good
Pros
Ease of use, preview feature, modular components
Cons
Lack of SEO performance integration (keyword inclusion, anchor text reminders)
Daniel
Company size: 51-200 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Easy Headless CMS
Usually pain-free and successful. Helps me achieve my objectives with minimal fuss.
Pros
Extremely versatile and easy to use, even by non-technical teammates.
Cons
A preview function for the resulting page would always be useful.
Reasons for switching to Kontent by Kentico
move to a headless system
Nathalie
Company size: 201-500 employees
Industry: Food & Beverages
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2022
Easy to use and reliable
Pros
The software is very user friendly, easy to use with a clean user interface
Cons
I can't think of anything I dislike about the product!
