Laserfiche is a content management platform suitable for businesses of all sizes in industries such as accounting, construction, education, real estate, manufacturing and healthcare. It offers document scanning and data capture, search features, metadata modification and workflow automation tools. Cloud-based and on-premise deployments are available.
Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management. Users can scan, upload and store documents from a variety of sources. Search options for document retrieval can be configured to an meet individual user’s security permissions. Workflow automation tools include rule-based actions for renaming documents and automatic emails for document updates.
Laserfiche Forms allows users to create and publish electronic forms and connect them to existing workflows using a drag-and-drop interface. Authorized staff can view pending forms and keep track of next actions required.
Support is offered through an online portal. Pricing is per user per month.
Shirley from Complete Provider Resource
Employees number: 2-10 employees
We're admittedly still new users, and so far we like it, but it's far more programmer intensive than we were led to believe. We have to have help to do almost anything. That said, it will be worth it to streamline some of our processes.
Establish stored procedures and databases which automatically integrate and run processes for you. We've been able to take a six week project and move it down to about 4 days.
Hard to learn to use and set up, we often need to pay programmer time; which gets expensive. Program won't fax out things on its own--we've had to implement an external procedure.
Brett from KVC
Employees number: 1,001-5,000 employees
The solution has lots of great features that make it very powerful and provide lots of scanning solutions for the organization.
The cost per user can be prohibitive to organizations. Expanded features can require dedicated staff to manage all the option sets interactivity.
Roland from Core Real Estate Group
Specialty: Real Estate
Employees number: 2-10 employees
Work flow and transfer to the appropriate departments. Being able to create workflows. OCR and its capability to scan documents.
Not having the capacity to work with our existing software (ie: Spectra); would be ideal if we didn't have to export and create a .csv file so this data can be integrated to our software.
Christina from Freelance Designer and Photographer
It helps with our record keeping by efficiently channeling it to the proper digital folders.
I really like the ability to transition the configuration of sending the documents to their destination from manual to immediate.
I have had troubles with inserting a document in the finished file in the destination folder. It will not allow me to scan from there and add more pages.
Automate manual process in document management.
We are able to set up workflows to capture our documents in an orderly fashion, which has allowed us to do away with more manual processes.
The initial setup process can be a bit strenuous, but the end product is worth it if the time and effort is put in initially.
Nick from City of Statesville
Scanning capabilities and document/records management system is very easy to use and helpful filing capabilities.
Sometimes the software can be slow depending how many users are using it simultaneously. It doesn't happen often, but on occasion it has happened where it seems to take longer to scan documents or open scanned documents for viewing.
Eda from Connick
Basic interface. It is so basic that it is almost gives you the feeling that you are opening a mere folder from Windows 99
It does not support big documents. It gives error constantly while editing and logs you off. It is a terrible product for e discovery. The only function We need is to be able to see the documents. In lasefiche if the pdf is 100 page long good luck with that.
LeeAnn from Self Employed
Employees number: 1 employee
The end to end process from collection to destroy / retain and that it has the ability to keep the entire process electronic. I like that they are focusing on a cloud solution that makes the application reachable to businesses of all sizes. The continued research and development along with the support make it a product that changes and supports with the times.
The cloud needs storage in Canada, ability to apply sequential numbers to documents that would act like a register. You can do this with code and sql tables but it would be great to be able to do it within the form without the requirement of a developer.
Thomas from SYKES
Employees number: 10,000+ employees
The drag and drop capabilities are extremely helpful. Also, the search options based on meta data makes locating documents much easier.
The system lags and has issues importing large or multiple documents. The speed of the system and overall ease of use could use improvement.
Kevin from CAPRW
Highly configurable suite of products. Plenty of support in the community. The company updates and improves the software annually. Very strong user conference each year.
Some modules are costly and depending on the size of your organization, price my preclude some of the capability.
As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy.
There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly.
Todd from City of Rexburg
I work for an organization that uses Laserfiche daily. I find it intuitive and easy to use for both scanning documents and recalling them later. The ability to connect with existing software to create workflows is an ongoing process that makes pen and paper tasks much more digital and streamlined.
Maria from software house
Employees number: 11-50 employees
It was a excellent software and after using it became useful to me and my company. This software is very important for a company to manage their documents or records .
It helps in the managing of document and it provides solutions to the problems .
i don't think so .
Lenora from Software company
Employees number: 11-50 employees
My experience after using this software was very good because it contains useful aspects and better guide lines !
Marry from my own busineess
Employees number: 51-200 employees
I used the software and i have found it very useful. Lasefiche has basically, mastered the art of providing solutions to their clients.
- Helpful for organization
i haven't observed any
Brian from Datamax
The flexibility, ease of use, familiar windows explorer type interface, and strong workflow tools allows Laserfiche to excel in any vertical market. We have installations in Manufacturing, Financial, Medical, Insurance, and Government. These installations range from 2 users to above 75 users with varying software skill levels from novice to expert and all of the users are able to hit the ground running with minimal training.
Kathy from Sanitation District No. 1
When I started looking at document management systems to get our records management problems under control, Laserfiche had the easiest, most user-friendly system I could find to implement. With little IT support and awesome Laserfiche support, I was able to get Laserfiche, Records Management Edition, up and running, helping our organization with records management and compliance issues. Laserfiche continues to expand its functionality and is a robust system and deserves a deeper look for anyone comparing systems.
Travis from Ada County Sheriff's Office
We have been using Laserfiche for almost five years, and we continue find areas where our agency (Law Enforcement) can put it to good use. For the end user, Laserfiche is very simple to use, with our typical user up and running in about twenty minutes. The solution is completely customizable to the extent that you want it to be, or you can use it right "out of the box". With the addition of Forms, QuickFields, and Workflow, Laserfiche is a solution that continues to grow with us and consistently eliminates a lot of time-consuming processes through automation, ultimately having a positive impact on officer safety and the public we serve. I've never worked with a software company that is as engaged with their customers--and provides amazing support year-round (to say nothing of a stellar annual conference)--as is Laserfiche. We truly have been able to "Run Smarter".
Larry from Solbrekk
I have been using Laserfiche ECM for over 15 years. It was a great product back then, but Laserfiche did not rest on their laurels. Year after year they continue to improve their product and support. I highly recommend Laserfiche ECM.
Tony from Saskatchewan Registered Nurses' Association
I suppose if you had a ten star rating system, I would still want it to go to 11. We have been using Laserfiche for the last five years and simply love the product and the company. The product because it does all we ask of it (and can do more). It is secure, easy to use and highly configurable for almost any business. The company because they are so engaged with their customers. I foresee a long engagement (and expensive wedding). Seriously though, we love how Laserfiche and our VAR (Ricoh Canada) keep us up to date, informed and educated on all the many features of this product. I plan to spend the remainder of my career (15+ years until retirement) getting more and more proficient with all the things it can to to keep our valuable documents, safe, searchable, available and more. What's that...? I think I hear wedding bells...
Don from Calger, Inc.
Finding Laserfiche some years ago was a God-Send for me and my company. I wanted to go paperless and thought I had exhausted affordable market-place offerings, yet decided to take one more chance and look at Laserfiche. At first, I was overwhelmed. I thought I had to learn everything, install everything and use everything. However, I found that I only needed to buy what I needed and expand as needed. Laserfiche has exceeded my expectations at every level. From concept to utility, I could not be happier about continuing to do business with Laserfiche.
Some of my friends believed other companies had better offerings right up until they examined Laserfiche in total. Anyone looking for a document imaging system that creates simple, elegant document management solutions that help organizations run smarter should invite Laserfiche in for a visit.