Laserfiche software


24 reviews(4.5/5)
24 reviews(4.5/5)

Laserfiche is a content management platform suitable for businesses of all sizes in industries such as accounting, construction, education, real estate, manufacturing and healthcare. It offers document scanning and data capture, search features, metadata modification and workflow automation tools. Cloud-based and on-premise deployments are available.

Laserfiche can assist with vendor and contract management, invoicing, travel and expense management and process management. Users can scan, upload and store documents from a variety of sources. Search options for document retrieval can be configured to an meet individual user’s security permissions. Workflow automation tools include rule-based actions for renaming documents and automatic emails for document updates.

Laserfiche Forms allows users to create and publish electronic forms and connect them to existing workflows using a drag-and-drop interface. Authorized staff can view pending forms and keep track of next actions required.

Support is offered through an online portal. Pricing is per user per month.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

24 Reviews of Laserfiche

Showing 1 - 20 of 24

Start your review of Laserfiche

Click to start
  • Jason from Kauai Police Department

    Number of employees: 201-500 employees

    September 2018

    If your looking to get away from hard copy file storage this is the way to go!!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Love how easy it is to scan a document label it and put into a specific folder that can easily be found and never have to worry about where it is or have to sift through hard copy files anymore.

    Cons

    Nothing maybe a more of a how to use instructional video on the various features of use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Audree from BRENT MEYER CPA & ASSOCIATES

    Number of employees: 2-10 employees

    August 2018

    Absolutely the easiest and best

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    multiple metadata features make searches a breeze, simple scanning process plus it is quick to recognize the documents

    Cons

    Having to change the designation file each time could be a simpler process

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Anita from Partners Insurance Services, Inc.

    Number of employees: 11-50 employees

    August 2018

    Review of Laserfiche

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've been using Laserfiche since 2006 and have drastically cut down on our lease space because we no longer have the need for filing cabinets. Being able to access client info via our web portal is huge for us.

    Pros

    The ability to pull documents where ever we are... in the office, at home or even out of the country. Our clients appreciate us having the information handy in a timely manner. It does also help keep us organized.

    Cons

    There are a lot of features to using it, therefore new staff have a long learning curve.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Christina from Freelance Designer and Photographer

    July 2018

    Easy processes that are user-friendly from function to function.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helps with our record keeping by efficiently channeling it to the proper digital folders.

    Pros

    I really like the ability to transition the configuration of sending the documents to their destination from manual to immediate.

    Cons

    I have had troubles with inserting a document in the finished file in the destination folder. It will not allow me to scan from there and add more pages.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shirley from Complete Provider Resource

    Specialty: Healthcare

    Number of employees: 2-10 employees

    May 2018

    Streamline projects and run things automatically

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We're admittedly still new users, and so far we like it, but it's far more programmer intensive than we were led to believe. We have to have help to do almost anything. That said, it will be worth it to streamline some of our processes.

    Pros

    Establish stored procedures and databases which automatically integrate and run processes for you. We've been able to take a six week project and move it down to about 4 days.

    Cons

    Hard to learn to use and set up, we often need to pay programmer time; which gets expensive. Program won't fax out things on its own--we've had to implement an external procedure.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    May 2018

    Great software to organize our documents

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Automate manual process in document management.

    Pros

    We are able to set up workflows to capture our documents in an orderly fashion, which has allowed us to do away with more manual processes.

    Cons

    The initial setup process can be a bit strenuous, but the end product is worth it if the time and effort is put in initially.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nick from City of Statesville

    April 2018

    Great Records Management System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Scanning capabilities and document/records management system is very easy to use and helpful filing capabilities.

    Cons

    Sometimes the software can be slow depending how many users are using it simultaneously. It doesn't happen often, but on occasion it has happened where it seems to take longer to scan documents or open scanned documents for viewing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eda from Connick

    April 2018

    Doing ediscovery from Laserfiche and it is a terrible products.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Basic interface. It is so basic that it is almost gives you the feeling that you are opening a mere folder from Windows 99

    Cons

    It does not support big documents. It gives error constantly while editing and logs you off. It is a terrible product for e discovery. The only function We need is to be able to see the documents. In lasefiche if the pdf is 100 page long good luck with that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • LeeAnn from Self Employed

    Number of employees: 1 employee

    March 2018

    Organizes, saves money, process design,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The end to end process from collection to destroy / retain and that it has the ability to keep the entire process electronic. I like that they are focusing on a cloud solution that makes the application reachable to businesses of all sizes. The continued research and development along with the support make it a product that changes and supports with the times.

    Cons

    The cloud needs storage in Canada, ability to apply sequential numbers to documents that would act like a register. You can do this with code and sql tables but it would be great to be able to do it within the form without the requirement of a developer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Thomas from SYKES

    Number of employees: 10,000+ employees

    March 2018

    This is a great repository too. However, it would be much better if it linked to Windows Explorer.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The drag and drop capabilities are extremely helpful. Also, the search options based on meta data makes locating documents much easier.

    Cons

    The system lags and has issues importing large or multiple documents. The speed of the system and overall ease of use could use improvement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brett from KVC

    Specialty: Healthcare

    Number of employees: 1,001-5,000 employees

    February 2018

    Great Features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The solution has lots of great features that make it very powerful and provide lots of scanning solutions for the organization.

    Cons

    The cost per user can be prohibitive to organizations. Expanded features can require dedicated staff to manage all the option sets interactivity.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kevin from CAPRW

    November 2017

    Laserfiche is a very solid product for document storage. Lots of capability.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Highly configurable suite of products. Plenty of support in the community. The company updates and improves the software annually. Very strong user conference each year.

    Cons

    Some modules are costly and depending on the size of your organization, price my preclude some of the capability.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    November 2017

    Great document management for an end user

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As an end user, Laserfiche is great for document management. It has helped automate many of our manual processes through custom workflows. Template help keep everything organized by standardizing meta data, which makes searching and sorting super easy.

    Cons

    There are a lot of options. It can take a little bit to get everything setup so it all works and so all the different document types can be displayed properly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Roland from Core Real Estate Group

    Specialty: Real Estate

    Number of employees: 2-10 employees

    August 2017

    Does the job as intended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Work flow and transfer to the appropriate departments. Being able to create workflows. OCR and its capability to scan documents.

    Cons

    Not having the capacity to work with our existing software (ie: Spectra); would be ideal if we didn't have to export and create a .csv file so this data can be integrated to our software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Todd from City of Rexburg

    January 2017

    Awesome Record Keeping Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I work for an organization that uses Laserfiche daily. I find it intuitive and easy to use for both scanning documents and recalling them later. The ability to connect with existing software to create workflows is an ongoing process that makes pen and paper tasks much more digital and streamlined.

    Review Source: Capterra
  • Maria from software house

    Number of employees: 11-50 employees

    August 2016

    Excellent software !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was a excellent software and after using it became useful to me and my company. This software is very important for a company to manage their documents or records .

    Pros

    It helps in the managing of document and it provides solutions to the problems .

    Cons

    i don't think so .

    Review Source: Capterra
  • Lenora from Software company

    Number of employees: 11-50 employees

    August 2016

    Document management !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My experience after using this software was very good because it contains useful aspects and better guide lines !

    Review Source: Capterra
  • Marry from my own busineess

    Number of employees: 51-200 employees

    August 2016

    Excellent software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used the software and i have found it very useful. Lasefiche has basically, mastered the art of providing solutions to their clients.

    Pros

    -user friendly
    - Helpful for organization
    -free trial

    Cons

    i haven't observed any

    Review Source: Capterra
  • Brian from Datamax

    January 2015

    Flexible software that works in any vertical market

    Ease-of-use
    Quality
    Support

    The flexibility, ease of use, familiar windows explorer type interface, and strong workflow tools allows Laserfiche to excel in any vertical market. We have installations in Manufacturing, Financial, Medical, Insurance, and Government. These installations range from 2 users to above 75 users with varying software skill levels from novice to expert and all of the users are able to hit the ground running with minimal training.

    Review Source: Capterra
  • Kathy from Sanitation District No. 1

    January 2015

    Laserfiche: A Record Manager's Best Friend

    Ease-of-use
    Quality
    Support

    When I started looking at document management systems to get our records management problems under control, Laserfiche had the easiest, most user-friendly system I could find to implement. With little IT support and awesome Laserfiche support, I was able to get Laserfiche, Records Management Edition, up and running, helping our organization with records management and compliance issues. Laserfiche continues to expand its functionality and is a robust system and deserves a deeper look for anyone comparing systems.

    Review Source: Capterra
Do you use Laserfiche?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 680-2046