LogicalDOC

RATING:

4.5

(91)

About LogicalDOC

LogicalDOC is a content management solution that caters to businesses of all sizes across various industries such as information technology and services, oil and energy, wholesale and more. Key features include access control, communication management, permission management, file management, a drag and drop interface and customizable branding. LogicalDOC provides users with pre-built templates for a variety of documents. The solution also provides tools to help users search uploaded documents, bookmark specific files, convert into multiple formats, edit documents and import or export content from ZIP archives, e-mail boxes and desktop devices. Additionally, LogicalDOC features version control, an integrated HTML editor, digital watermarking, optical character ...

LogicalDOC Pricing

Price quotes are available on request.

Free trial: 

Available

Free version: 

Available

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LogicalDOC Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for LogicalDOC

1 - 5 of 91 Reviews

John

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2022

LogicalDOC in Greece

PROS

The integration and the expansion with scripting (velocity) was one of the most important features, as system integrators we see then "unlimited" possibilities that we have with automation module.

CONS

One of the features that we miss related to the other DMS systems is the fact that logicaldoc can not have multiple documents (files) per metadata record of course there is the link functionality but still needs expansion , for example to create links from the document it self and not with copy , paste as link.

Reasons for switching to LogicalDOC

There was no support

Resa

Information Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Manage and Automate Document Workflows with LogicalDOC

Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found.

PROS

LogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time.

CONS

One downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them.

Baasandorj

Mining & Metals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2022

Not really satisfied with the customer support level

Have not been able to fully utilize the system. Not really satisfied with the customer support.

PROS

Electronic archive with meta-data registry

CONS

Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.

Vendor Response

Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.

Replied June 2022

User Profile

Armando

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2021

Scalable and highly collaborative DMS solution.

With Logical DOC I was able to share documents with my co-workers, document modifications, annotate references, verify versioning, and ensure company regulatory compliance safely and perpetually.

PROS

Logical DOC brings together the essential functionalities to comply with the regulations required by ISOs and ensure efficient document management. Collaboration, management, security and integration. The graphical interface allows to quickly intuit the tools and take advantage of the integrations between them.

CONS

Assembling and maintaining the different technologies integrated into the solutions can be a problem. It is based on 3rd party solutions that require, in some cases to validate the operation with updates

Carl

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Enterprise Document System at an Affordable Cost

PROS

This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.

CONS

I least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.