About LogicalDOC

LogicalDOC is a content management solution that caters to businesses of all sizes across various industries such as information technology and services, oil and energy, wholesale and more. Key features include access control, communication management, permission management, file management, a drag and drop interface and customizable branding.

LogicalDOC provides users with pre-built templates for a variety of documents. The solution also provides tools to help users search uploaded documents, bookmark specific files, convert into multiple formats, edit documents and import or export content from ZIP archives, e-mail boxes and desktop devices.

Additionally, LogicalDOC features version control, an integrated HTML editor, digital watermarking, optical c...


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Supported Operating System(s):

Web browser (OS agnostic)

55 Reviews of LogicalDOC

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(40)

40

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

February 2017

Alexander from Globant

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

February 2017

Results are different to Xerox Docushare

We decided with the company I work with as freelance to migrate the old docushare version they had (6.5) to LogicalDoc as it offered most of the desirable features. The issue was that comparing the results having the same documents in the database and recently indexed, what prevented us to leave LogicalDoc as the replacement of docushare was that LogicalDoc showed different results. After this, we analyzed the documents presented thinking that maybe LogicalDoc had a better algorithm than Docushare, but unfortunately no, my client called it "inaccurate". The list of the documents presented by LogicalDoc missed the most important documents shown as the most accurate ones by Docushare. All documents stored had the following extensions: .doc, .docx, pdf, rtf. Thank you, Alexander Rojas IT consultant

Pros

Friendly, easy to install, licensing

Cons

Search is inaccurate compared to docushare. It doesn't display the most accurate documents based on the words searched

Response from LogicalDOC

Replied August 2017

Unlike DocuShare, LogicalDOC has a more sophisticated search engine that depends on the language and is highly configurable with many tuning parameters. We believe you simply have to fine tune your installation to obtain better results.

March 2019

Gail from Databean, LLC

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Easy to implement and use

Overall, tech support is very good addressing issues when they arise, but we have had very few issues with our installation and we love the product! Since we have a lot of documents and especially emails to file daily by several people, this product fulfills the requirement of being easy to use and maintain. Product support of the technical aspect of the database is always quickly addressed, but I feel there are many more features of the software I could be using but am not able to determine how to use them or in what situation to use them (I am NOT a tech-oriented person!), but that seems typical with many softwares. Since we are a small company, we are unable to spend a lot on individualized product training but I would love to attend a user conference and network with other users. The company has provided some user references to contact but I have not had any luck in having contacts return my calls.

Pros

My co-workers loved that it looks like a typical folder filing system. I personally love the add-ons that allow filing directly to the database from Microsoft products (Outlook, Excel, word etc.) and the "edit with Office" feature. It's very easy to set implement and easy to use. It addresses our concerns for data privacy since we have our own cloud version maintained by LogicalDoc at a VERY affordable price.

Cons

I would like to have the option to file Acrobat pdfs directly to the database similar to Microsoft products. I feel that product documentation could be more robust and I have needed to create my own user initial set-up and training documentation to enable users to utilize the system without my intervention.

January 2017

Diego from Puerto Central S.A.

Company Size: 201-500 employees

Industry: Maritime

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2017

1 month review

I has been a good experience so far, we had some problems with the upload of a large quantity of documents, specially with the time it took with the indexing process. Overall its easy to use and have a lot of features that we appreciate. We hope in the upcoming months to really make the best of the software with the full implementation in our operations.

Pros

Easy to use features, the upload of folders and search engine for the indexed files.

Cons

The time it take to index large quantity of documents at first. It lacks options for tagging large quantity of documents (more than 100).

January 2019

Nikky from Foxes Academy Limited

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great product, exceptional support

We have 7 different sites and we had terrible issues with disconnected network shares, and muddled security through active directory. Not to mention documents being lost or overwritten. Nobody knew where to find anything, so we had so many duplicated documents and illogical folder structures. We have rationalised our entire organisational structure, and we use folder templates a lot to ensure we don't get into a mess again. We can pull documents into the repository via email and we can integrate with other systems. Using version control and rebuilding our security model from the ground up has improved efficiency.

Pros

Before we implemented LogicalDOC there was a lot of resistance and opposition to such a big change in working practice. It was only a matter of weeks before users were telling me how happy they were and how easy it was. The interface is very intuitive - users understand immediately what they are looking at. It integrates with Office, so we just carry on using the same tools as before. Remote access is a breeze, and we have integrated it with our staff intranet. Now we have proper version control, we don't have documents being overwritten and we can manage duplication and organisation centrally. Finally, the support provided by LogicalDOC is second to none. I can't stress how important it is to have a skilled, responsive support team to call on in times of need.

Cons

As with any "cloud" based technology, reliance on browsers. LogicalDOC used to work very well in Chrome, but we are having issues with that. Easy enough to provide access to alternative browsers, but it does interfere with productivity.

January 2019

Gary from Technology Advisory Group

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2019

Full Featured Document Management System for a reasonable price

At implementation, we expected to put our complete document repository in the system. As stated, based on the functionality a few years ago, we cut back our implementation and only used the system for our accounting data.

Pros

- The basic features of the system work well - When we implemented the system a few years ago, we tried using it to manage our office documents but did not like the workflow required to edit documents. My recollection is documents needed to be downloaded for editing and could not be done right from the interface. This may have changed - I can not comment on the current version as I have not looked at those features recently. - We use the system to store our accounting documents - the system works very well for that - we have no complaints - We store the documents and add tags to them for classification - When I've needed support, they were very helpful in solving my issues. Sometimes, the time zone difference gets in the way of quicker support

Cons

- I've had issues with the search features not returning the expected results - The process to update the application could be easier - We tried to reduce the number of users and were not allowed to do.

Response from LogicalDOC

Replied April 2019

Thanks for giving us your feedback. LogicalDOC is quite the only document management system that gives you different search types with capability to queue them to better filter your contents. If you do not find the right content with the fulltext, we suggest to try with the parametric search.