All LogicalDOC Reviews

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John

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2022

LogicalDOC in Greece

PROS

The integration and the expansion with scripting (velocity) was one of the most important features, as system integrators we see then "unlimited" possibilities that we have with automation module.

CONS

One of the features that we miss related to the other DMS systems is the fact that logicaldoc can not have multiple documents (files) per metadata record of course there is the link functionality but still needs expansion , for example to create links from the document it self and not with copy , paste as link.

Reasons for switching to LogicalDOC

There was no support

Resa

Information Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Manage and Automate Document Workflows with LogicalDOC

Overall, we had a good experience with LogicalDOC. It is a powerful document management system that provides all the features we need to store, manage and share documents. The search and sorting functions are great, and the document versioning feature is a real plus. The lack of customization options is the only drawback we found.

PROS

LogicalDOC is a powerful document management system that has been a great help to our team. We have been using it for a while now and have found it to be intuitive to use, with an easy to navigate UI and a host of features that make it easy to store, manage and share documents. The search and sorting functions are very useful and it makes it easy to find the documents we need. The document versioning feature is also great for tracking changes over time.

CONS

One downside of LogicalDOC is the lack of customization options. Often we find that the default settings do not quite fit our needs and there is no easy way to change them.

Baasandorj

Mining & Metals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2022

Not really satisfied with the customer support level

Have not been able to fully utilize the system. Not really satisfied with the customer support.

PROS

Electronic archive with meta-data registry

CONS

Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.

Vendor Response

Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.

Replied June 2022

User Profile

Armando

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2021

Scalable and highly collaborative DMS solution.

With Logical DOC I was able to share documents with my co-workers, document modifications, annotate references, verify versioning, and ensure company regulatory compliance safely and perpetually.

PROS

Logical DOC brings together the essential functionalities to comply with the regulations required by ISOs and ensure efficient document management. Collaboration, management, security and integration. The graphical interface allows to quickly intuit the tools and take advantage of the integrations between them.

CONS

Assembling and maintaining the different technologies integrated into the solutions can be a problem. It is based on 3rd party solutions that require, in some cases to validate the operation with updates

Carl

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Enterprise Document System at an Affordable Cost

PROS

This is a very strong Enterprise document management solution that you can get at an affordable cost. The GUI is very easy to use and understand, the integration with Outlook and other Office products makes using the system quick and easy. From an IT standpoint, it uses minimal resources and has a small foot print.

CONS

I least like that the support team is based in Italy, it makes working out issues some what challenging however - the hours that they are available they are quick to respond and very knowledgeable.

Ibrahim

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2022

My experience with Logicaldoc

I'm happy with the ability of Logicaldoc, currently I use it daily in my company, and our team use it in periodic document creation and archive.

PROS

High ability of documents control, as well as record document versions.

CONS

It may not considered cons, but I would like to go depth in additional tools like dashboard, and work flow routes. At that opportunity I will be grateful if you can support us with materials describe different Logicaldoc features and tools.

Kevin

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2017

LogicalDOC

We reviewed several competing Document Management Systems and decided to implement LogicalDOC. Their pricing fit into out budget great as we are a non-profit. The flexibility of LogicalDOC allowed us to utilize LogicalDOC as an enhancement to other system capabilities. From meta-data fields, calendar scheduling, workflow, stability, to many updates and improvements regularly, this product is well worth our investment.

PROS

Cost per user very reasonable, stable web platform, access security features, extensive file extension recognition.

CONS

Built-in Preview needs some improvement

Erika

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

Affordable Enterprise Document Solution

PROS

The interface for this product is easy to use with minimal training. The security functions behind the product make it easy to segregate documents between roles in our company. The Microsoft Office add-ins make editing documents a breeze.

CONS

No major complaints at this time, if I had to pick one thing - it would be that the support team is located in Italy which can make troubleshooting issues a bit of a challenge with the time differences.

Fabian

E-Learning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great value and support

PROS

Lots of integration paths, very fast and helpful support, dockerized usage for local development

CONS

The UI is hard to grasp and navigate without traning

Gary

Information Technology and Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2017

LogicalDoc Document Management

For a very reasonable price, this product does a good job with document management. Although many of the integrations are not polished, they do work well. I've been using LD for several years. One downside is their support is over seas. Emails are typically answered by the time I arrive the next morning. They are there for most of the morning EST. They are very helpful and in a few instances where we had major problems, they remoted in and help out. I've made feature suggestions several times. Some have been implemented. We've installed it for a few clients too - they like it - especially when the consider the price as compared to other "full featured" expensive products.

Juan José

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Using Logical Doc

Logical Doc help us solving our problems with data management.

PROS

Working with LogicalDoc is very useful. It allows us to keep all our documents well organized and the use of them in our daily basis is efficient.

CONS

We found very complex and difficult to use the option of sharing documents with our clients. Allowing them access is not easy. Having simpler ways to do it would be a great improve.

Michael

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed June 2022

Nice Document Management System

PROS

The product is user friendly. Most of the features are necessary for a document management system

CONS

It could be better if the viewing of CAD files is available for baseline features.

Grga

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

DOMUS plus

Fit to our needs and usage

PROS

Web interface acceble from any device, DMS

CONS

GUI could be more modern, pricing could be more moderate (consireding Sharepoint)

Charlie

Insurance, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Top Notch DMS Solution

We were looking for a solution to replace our FAP server with a solution which can manage, version, audit our data in a stricter method. Since using the product we have utilised the APIs for a couple of our inbuilt products with ease thanks to LogicalDOC's support team.

PROS

Features, APIs, support

CONS

No mirroring of the DMS is officially supported (File and DB mirroring).

Matteo

Hospital & Health Care, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Easy to use and reliable documental repository

PROS

I've been using LogicalDOC (PC and Synology NAS versions) for over 4 year now. Beeing able to find, share and print sensitive documents instead of leaving them in the office is priceless: saves a lot of time and there are very little (or none) security risks,

CONS

The backup engine should have a user interface to be more user friendly and should be included for free in the software.

María Teresa

Computer Software, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

LogicalDOC

We have been using logicaldoc as a document manager for 8 years. All this time we have worked without problems. Plus, support is instantly active for any issues.

PROS

It is easy to use software and you have very good version control

CONS

Nothing, everything has good features, it is fast and intuitive for users

Elsa Pansilvania

Education Management, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2022

I have been using the software for more that

PROS

Easy to use and create personalized searching system

CONS

Is expensive, and difficult to create backup files and migrate the software.

ITAMAR

Utilities, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

A GOOD TOOL

IT IS A PROGRAM THAT HAS HELPED ORGANIZE OUR MUCH AS ADMINISTRATIVE TECHNICAL INFORMATION EASY ACCESS, AND VERY FLEXIBLE, ROBUST SOFTWARE LOOKS

PROS

FLEXIBILITY TO SUIT YOUR NEEDS OUR

CONS

NOTHING

Don

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

LogicalDoc - The Logical Choice for Document Management

We like LogicalDoc and will be using it in other upcoming projects once we get a handle on the API.

PROS

Import from zip file and auto index, as well as ease of use and a low learning curve

CONS

There was nothing I would consider to be a Con.

Muhammad

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Love this document management system

As a businessman I need to store all the data about my ideas and my laptop was not a great place to store it because space is a serious issue. I was unable to manage my documents. Sometimes, I deleted my important documents just to free some space and sometimes I didn't know the exact location of my documents. It takes the time to find the documents. Then I started to use this document management software. Its user-friendly interface and attracting features made my life very easy. I don't need the laptop to access my documents. Whenever I need any document, I open my account and search the documents by their names and Logicaldoc DMS shows the requested results. That's why Logicaldoc is the best document management system in current times.

Michael

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2015

Top Notch Document Management System

My company decided that we were going to start making all company documents digital and we needed an application to help us organize this move. After testing multiple vendors LogicalDOC was by far the best product for the price. The other vendors who had a comparable application wanted more than two times the cost of LogicalDOC per user license. MIM Software has been using LogicalDOC for three years now and we are very satisfied with the product and how it performs. There has been times when the software was not working properly, but the LogcalDOC support team is always quick to respond and come up with a solution. I would recommend LogicalDOC to other companies looking to move all their documents into a digital platform.

Peter

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2014

LogicalDOC 6.8

LogicalDOC EE conviced us with the simple handling of the user interface and the modern design. The continuous advancement of the development and the compliance of our security aspects finalized the profile of requirements. ROBEL greatly appreciates the ability to define workflows for the documents. In fact the number of documents held by the company is growing and it is necessary that LogicalDOC allows to define responsibilities and activities to be assigned to users in order to work collaboratively on documents. ROBEL is able to track exactly all the documents so they can reconstruct the activities carried out by a user on a document during its entire lifetime with LogicalDOC.

Carl

Computer Software, 11-50 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed June 2022

LogicalDoc

PROS

Functionality, ease of use, access control, API for interfacing with other software

CONS

online help, some functionalities are not evident. An online help will facilitate the use

Maria

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed March 2015

LogicalDOC is a wonderful program

The support of LogicalDOC is very serious, as well as very fast and efficient. Also, they provide us with solutions for improve on the uso of LogicalDOC and getting the best performance. LogicalDOC support is always available and you can speak them. When there are problems, they resolve it as rapidly as possible with the certainty of which already it doesn't return to happen. We are a company called COJALI S.L with LogicalDOC. We have many documents and LogicalDOC was the solution to manage them and archive them correctly.

Faith

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed July 2014

LogicalDOC for law firms

We transitioned from a standard windows share to LogicalDOC just over 2 years ago. Since it's inception it has proved to be a critical business application of all our solicitors and support staff. Having version control and powerful search makes our day far less frustrating as it used to be. Folder templates quickly allow us to create Matter workspaces with our structure and get down to work quickly. I would recommend logicalDOC to organisations seeking reliable document management.

Showing 1 - 25 of 91 Reviews