--- title: "OneDrive Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OneDrive. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OneDrive is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Collaboration Software](https://www.softwareadvice.com/content-collaboration/) / [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) / OneDrive Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/alternatives/) # OneDrive User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 12,838 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 7,708 reviews (60%) - 4 stars: 3,849 reviews (30%) - 3 stars: 1,032 reviews (8%) - 2 stars: 188 reviews (1%) - 1 star: 60 reviews (0%) ### Most mentioned pros - We can update documents, spreadsheets, forms, etc. in real time with ease and ensure that the most accurate data is always available to our employees. - We used extensively in our Robotics Process Automation dept to ensure that we were working off the same files over various bot runners, ensuring that each bot ran appropriately each time. - It offers dependable cloud storage, effortless file syncing across devices, and smooth integration with Microsoft Office applications. ### Most mentioned cons - Changes to how Apple forces cloud storage providers to integrate with macOS (the File Provider API) have led to bugs, broken local sync behavior, and folders behaving unexpectedly in Finder. - The only thing I found a little bit upsetting was how many times they have had security breaches that apparently Microsoft made so easy to the hackers for them to obtain our personal info gain access to put Microsoft account without problems and even sometimes successfully lock us out of our own account m our documents and files all exposed so easy isn't what you want when putting your complete trust into one platform like one drive ... - If two people edit a non-Office file simultaneously, the system often creates duplicate files with the computer name appended to the filename rather than offering a sophisticated merge tool. ## OneDrive customer reviews Showing reviews 1-25 of 12,838 (page 1). ### OneDrive: all you may ever need - Overall rating: 5/5 - Reviewer: Georges A. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it has been a great wide from where we started to where we are now. A lot of improvements and updates, and they keep on giving. Keep up the good work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has come a long way in terms of speed and sync. Integration is seamless with all office365 apps which makes it the ideal partner. #### Cons I have several Microsoft accounts and need at least 2 to be running OneDrive on the same machine simultaneously. Trust me: it's hard. If the connection gets a bit shaky you might end up with misplaced files. --- ### Simple and easy with some bugs - Overall rating: 4/5 - Reviewer: Kara W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I most like the ability to easily create shared drives and easily switch between desktop and online with my files. #### Cons Sometimes my files get lost or I have a hard time uploading. I will save something to OneDrive and not be able to find it. I think there might be a lag at times too. #### Reasons for switching to OneDrive I got a new job and this was the required platform. --- ### a good starter service - Overall rating: 4/5 - Reviewer: Jasmine S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered overall I liked the service when i first started using it but have slowly moved towards using other services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros i like being able to sync my files between different devices because it makes work from home and office more seamless. #### Cons there are times where savings files on Microsoft can be hard to find when looking for the file location. --- ### Convenient and Secure, but Storage Can Be Limited - Overall rating: 4/5 - Reviewer: Nasrullah A. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been mostly positive. It’s a reliable cloud storage solution that fits well into my daily workflow, especially because it integrates so smoothly with Microsoft Office and Windows. I like how it keeps my files synced across devices without me having to think about it. The interface is straightforward and easy to navigate, which makes managing and sharing files simple. There have been a few hiccups with syncing large files or handling multiple versions, but those are relatively minor compared to the convenience it offers. Overall, OneDrive has made accessing and collaborating on documents much easier for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I really like about OneDrive is how easy it is to use and how well it works with other Microsoft apps I use every day. It keeps all my files synced automatically, so I don’t have to worry about losing anything or manually updating stuff. Sharing files with friends or coworkers is straightforward, and I appreciate the security features that keep my data safe without being complicated. Overall, it just makes managing and accessing my files hassle-free. #### Cons One thing I find a bit frustrating about OneDrive is that sometimes the syncing can be a little slow or glitchy, especially when dealing with large files or lots of changes at once. It can also get a bit confusing when there are multiple versions of the same file, making it tricky to know which one is the most up to date. Occasionally, the storage limits feel a bit tight unless you pay for extra space, which can be annoying if you have a lot of files to store. Overall, these are minor issues, but they do affect the experience sometimes #### Reasons for switching to OneDrive switched from Google Drive to OneDrive mainly because I found that OneDrive integrates much better with the Microsoft Office tools I use daily, like Word, Excel, and Outlook. This made my workflow smoother and more efficient. Also, OneDrive’s syncing felt more reliable for my needs, especially when working across multiple devices. The security features and storage options in OneDrive gave me more confidence in keeping my files safe. Overall, the switch helped me stay more organized and productive. --- ### OneDrive: The Seamless Workhorse - Overall rating: 5/5 - Reviewer: Kabeer Q. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive is best described as highly efficient, but occasionally exhausting. It is an incredibly powerful, background-dwelling utility that occasionally demands your absolute, undivided attention when something goes wrong. How it feels to use OneDrive on a daily basis depends entirely on how you work: 💻 The Windows & Microsoft 365 Enthusiast If you live inside Windows and use Office apps daily, the experience is practically flawless. The "Set It and Forget It" Magic: It quietly runs in the background. You save a Word document, close your laptop, open your phone, and it’s right there. The "Files On-Demand" feature feels like having a multi-terabyte hard drive without the physical weight. The Peace of Mind: Knowing your Desktop and Documents folders are continuously backed up means you never worry about a sudden hardware failure. 🍎 The macOS / Cross-Platform User If you use a Mac or constantly share files with people outside the Microsoft ecosystem, the experience is noticeably bumpier. Friction with Finder: While Microsoft has made massive strides in optimizing the Mac client (especially for Apple Silicon), macOS integration still occasionally feels like a translation of a Windows app rather than a native experience. Sharing Hurdles: Sending a link to a Google-centric client or a casual user often results in them complaining that they "can't access it" or are being forced to create a Microsoft account just to download a folder. It lacks the frictionless, universal sharing feel of Google Drive. ⚠️ The Troubleshooting Headache When the sync engine gets stuck, the user experience drops off a cliff. Resolving sync conflicts, dealing with "path too long" errors, or hunting down a file containing a forbidden character feels incredibly dated. Instead of the app silently handling these minor hiccups, it drops cryptic error icons in your system tray and leaves you to play digital detective. The Verdict: OneDrive is like a reliable, heavy-duty station wagon. It isn't flashy, its web interface feels a bit corporate, and it occasionally makes a weird noise under the hood. But if you need to haul massive amounts of Microsoft 365 data across multiple devices every single day, there is simply nothing better equipped for the job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you live in Word, Excel, PowerPoint, or Teams, OneDrive is practically invisible—in the best way. 1. Real-Time Co-authoring: Multiple people can jump into an Excel model or a pitch deck and edit simultaneously with zero lag or version conflicts. Auto-Save: The anxiety of losing hours of work to a sudden crash is entirely gone; files save automatically to the cloud as you type. 2. "Files On-Demand" (Storage Savior) This is widely considered one of OneDrive's best technical features. It allows you to see your entire cloud folder structure directly in Windows File Explorer or Mac Finder, but the actual files aren't taking up a single megabyte on your hard drive until you double-click to open them. You can easily toggle files to be "Always keep on this device" (for offline work) or "Free up space" (to push them back to the cloud). 3. "Known Folder Move" (Effortless Backup) Instead of forcing you to manually drag files into a specific OneDrive folder, this feature automatically maps your PC's default Desktop, Documents, and Pictures folders directly to the cloud. If your computer dies, you can log into a new machine and find your entire desktop exactly how you left it. #### Cons 1. The Notoriously Finicky Sync Engine When OneDrive works, it’s seamless. When it doesn't, it can be a nightmare to troubleshoot. Cryptic Sync Errors: Users frequently run into unexplained "sync pending" loops or file lock conflicts. Filename and Path Restrictions: OneDrive is highly sensitive to special characters (like , |, ?, *) and long folder paths. If you have a deeply nested folder structure or copy files over from a Mac, the sync client can choke and refuse to upload them until you manually rename everything. 2. Desktop Bloat & Aggressive Opt-Ins For Windows users, OneDrive can feel incredibly pushy. Forced Backup by Default: During Windows setup, Microsoft heavily pushes the "Known Folder Move" feature. Many users find their Desktop and Documents folders backed up to the cloud without fully realizing they agreed to it, which quickly fills up the free 5 GB limit. Nagging Notifications: It is notorious for pop-ups warning you that your storage is almost full, or prompting you to upgrade to a paid Microsoft 365 tier. 3. Subpar macOS Experience If you are a Mac user, OneDrive often feels like a second-class citizen compared to its Windows counterpart. Performance Lag: The macOS client has historically been resource-heavy, occasionally spiking CPU usage and draining battery life. Apple Silicon & File Provider API Friction: Changes to how Apple forces cloud storage providers to integrate with macOS (the File Provider API) have led to bugs, broken local sync behavior, and folders behaving unexpectedly in Finder. 4. Clunky Web Interface and Sharing Limits While Google Drive has mastered simple link-sharing and intuitive web organization, OneDrive’s web portal can feel cluttered and corporate. Cumbersome Link Permissions: Managing who can edit, view, or download a shared folder is often a multi-click, confusing process compared to competitors. Weak Collaborative Web Tools: If you don't have the desktop Office apps installed, editing a document inside the web browser version of Word or Excel is a significantly stripped-down, slower experience. --- ### You cant get rid of it! - Overall rating: 1/5 - Reviewer: Drew L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Awful. It runs when you dont want it to, and it always returns with windows updates. Even when you kill it with fire it returns. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Onedrive is a terrible product that should be avoided at all costs. It does nothing for you, and only serves to suck up system resources and back up files that you dont want backed up #### Cons Everything. There is quite literally nothing good about this program. It is force installed in Windows, and it drives me absolutely mad. #### Reasons for choosing OneDrive We didnt choose one drive. we trialed it and hated it. --- ### Reliable and Convenient for Managing Work Files - Overall rating: 5/5 - Reviewer: Markarious S. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a really good experience with OneDrive. I use it regularly for work, and it makes storing and managing documents much easier. I like being able to access files from different devices and having everything connected with Microsoft applications. It is especially helpful when working with Word, Excel, and other documents because I can save, organize, share, and access my files without having to manually transfer them. Overall, it has been reliable, convenient, and easy to incorporate into my regular workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about OneDrive is how easy it is to save, organize, and access my work files from different devices. I also like how well it works with Microsoft programs like Word, Excel, and PowerPoint. It makes it easy to save documents automatically, share files when needed, and go back to documents without having to worry about which version I was working on. #### Cons One thing I like least about OneDrive is that it can sometimes be confusing trying to figure out whether a file is saved directly to my computer or in OneDrive. When I need to find something quickly for work, having similar folders on my desktop and in OneDrive can make it take longer than it should to locate a file. Once I find what I need everything works well, but navigating between locally saved and synced files could be a little more straightforward. --- ### Reliable Cloud Storage That Makes File Sharing and Collaboration Easy - Overall rating: 5/5 - Reviewer: Janapher S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been very positive. It is a dependable cloud storage solution that makes file management, backup, and collaboration much easier. Being able to access files across multiple devices and integrate with Microsoft Office improves productivity, while the sharing and synchronization features make working with others convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneDrive makes it easy to store, organize, and access files from virtually anywhere. I especially liked the seamless integration with Microsoft 365, automatic file synchronization across devices, and the ability to securely share files with others. It simplified collaboration and made it easy to keep important documents backed up. #### Cons The biggest drawback is that syncing can occasionally be slow or run into conflicts when multiple people edit the same file. It can also take some time for new users to understand all of the sharing permissions and synchronization settings. --- ### Onedrive review - Overall rating: 5/5 - Reviewer: Bhawna D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It is very convenient and is used almost for everything at my workplace. It helps you to keep your perosnal and work data separate. Very easy to use, store and share files, take notes and do much more. It has individual and group subscriptions so it also has a a lot of value for money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very convenient and is used almost for everything at my workplace. It helps you to keep your perosnal and work data separate. Very easy to use, store and share files, take notes and do much more. #### Cons It maybe a bit confusing as it has many many functions. But again that can be monitored and learnt well to use. Other than that I feel it’s very flexible --- ### Reliable File Storage and Sharing Across Our Business - Overall rating: 5/5 - Reviewer: Daniel R. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been very positive. It gives me secure access to important files from different devices and makes it easy to collaborate with employees and outside partners without relying on email attachments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is how easy it is to store, sync and share files from almost anywhere. I use OneDrive for active projects, business documents and external file sharing, and it works well with Teams and Microsoft 365. #### Cons Managing very large folders can be frustrating, especially when copying or moving thousands of files through the browser. It can also be confusing at times to know whether files should live in OneDrive or a SharePoint site. --- ### More than just another cloud based storage service - Overall rating: 5/5 - Reviewer: Charlie H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OneDrive is an indispensable tool for my field service work, earning a 9/10 for the way it keeps my entire environment—from configuration files to project documentation—seamlessly synced across all my devices. The ability to rely on "Known Folder Move" and real-time versioning means I never have to worry about where a file is or whether I'm working on the latest version while on-site. It’s an incredibly efficient ecosystem that effectively eliminates the friction of managing data manually, though I dock it one point for the occasional aggressive sync behavior and the times it tries to take too much control over my local file architecture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ecosystem by which the files stored, are accessible throughout all devices. OneDrive's greatest strength, especially for someone in technical field service, such as myself, where moving between office desktops, mobile devices, and on-site hardware is common. ​By tying your files to a single identity rather than a specific piece of hardware, OneDrive transforms your digital environment from stored on this computer to accessible from wherever I am. #### Cons While its not necessarily limited to OneDrive, it'd be nice to have an ability to detect duplicates. #### Reasons for choosing OneDrive its intergrated into windows for seemless accessibility --- ### OneDrive has been a huge time saver! - Overall rating: 5/5 - Reviewer: Nicole S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I utilize OneDrive for both company and personal use. I have found that since starting OneDrive there has been no headache of accessing a file or document when traveling or out of the office. I can easily pull anything up through the mobile application on my phone or iPad. My company is construction-based and OneDrive has really came in handy for the estimators to create folders and store documents while traveling between different job sites. Papers are no longer getting lost in the shuffle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneDrive is amazing for accessing documents across multiple devices. I also use it to quickly transfer items from my phone or laptop to my desktop just by uploading a document to OneDrive. Once I upload it from my phone, I can immediately access it on my desktop computer! OneDrive has really came in handy for document cloud storage. #### Cons Sometimes Microsoft gives me issues with signing in, you might have to try and sign in two or three times before the system recognizes your device, but other than that it has been smooth sailing! #### Reasons for choosing OneDrive We utilize both Google Drive and OneDrive and have found both products to be super helpful. Are both needed? No, not at all. But we have a good harmony with both. --- ### onvenient Cloud Storage That Works Well Across Microsoft Tools - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with OneDrive has been positive. It is a practical and reliable cloud storage solution, especially for individuals and businesses already using the Microsoft ecosystem. The convenience of file backup, syncing, and sharing makes it a strong everyday tool. While there can be occasional syncing or usability frustrations, the overall value and accessibility make it a solid option. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros OneDrive integrates well with Microsoft 365. It makes it easy to store files, access them across devices, and share them with others when needed. Automatic syncing is very helpful, and having files backed up in the cloud adds peace of mind. It is especially useful for people who already work in Word, Excel, Outlook, and other Microsoft tools on a regular basis. #### Cons Syncing issues can sometimes be frustrating, especially when files do not update properly across devices or when duplicate versions appear. Folder organization and sharing permissions can also feel a little confusing at times, particularly for less technical users. Depending on your internet connection, accessing larger files can occasionally feel slower than working locally. #### Reasons for choosing OneDrive For this project we were already integrated with the Microsoft ecosystem. --- ### Plety of space, but you'll lose your freedom. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I like it. There are a few rough edges, things that can be polished, but it's a solid and mature product. If you don't care about Microsoft's directive to "put your files where I say", it's a good product. But if you prefer to have the freedom to choose, then you'll have to look elsewhere. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Plenty of space, more than your average cloud-drive provider, at a fraction of the cost, with "goodies" like Office. Integration with Windows. Ransomware protection. Versioning. #### Cons They started limiting the folders you can sync more and more. When OneDrive was born, you were able to sync any folder you liked. Now, you can only sync your user folders. Also, inclusion/exclusion could be better. #### Reasons for choosing OneDrive Windows/Office integration, ease of use, features. #### Reasons for switching to OneDrive Sugarsync can't handle big folders like OneDrive. Also, OneDrive is way cheaper. --- ### Our Real-World Experience using OneDrive within our Non-Profit Charity - Overall rating: 5/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with OneDrive has been extremely positive for our charity. It's a simple, reliable way to share CRM software updates for the admin and membership volunteer team, plus PDF documents and internal files across Board members and non-board volunteers. That reduces reliance on email attachments and keeps people working from the same versions of files (we learned that the hard way!). Like any shared platform it still needs managed properly, but for us it has largely just worked. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The biggest advantage for us is that OneDrive gives us a simple way to securely share CRM software updates amongst our PCs, PDF documents and internal files between Board members, IT volunteers and wider volunteers without relying on USB sticks, E-mail attachments or people working from different file versions. The fact that it integrates naturally with the rest of Microsoft 365 also makes collaboration and access management much easier for a volunteer-led 100% non-profit like ours. #### Cons We haven't really found many major downsides ourselves, although like any shared file platform, a few initial permissions niggles, folder structures and file organisation that still needed managed properly or things could have become messy over time; a particular issue when volunteers come and go over time, or people work from different devices. --- ### A Simple and Reliable Way to Manage Files - Overall rating: 4/5 - Reviewer: Shashank Y. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with OneDrive has been good. I like how easy it is to save, access, and share files from anywhere without worrying about carrying documents around. The connection with Microsoft Office makes it really convenient to work on files and collaborate with others. Features like automatic backup, file sharing, and version history have made managing documents much simpler. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros OneDrive makes easy to store and share files from anywhere also file syncing works well and helps keeping everything updated in database. It's easy to setup the database. Also is value for money for the organization and keep everything runs smoothly. customer support team helpful and provide guidance when issue coming up. OneDrive makes it easy to organize, store, and manage documents in one place. #### Cons Sometimes file syncing can be slow, especially when dealing with large files or folders. The interface can feel a little confusing when managing a large number of files. --- ### Reliable and Convenient Cloud Storage Solution - Overall rating: 5/5 - Reviewer: Arti R. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive. It’s reliable, integrates well with Windows and Microsoft 365, and makes file access, sharing, and collaboration easy. Syncing and version history are convenient, though occasional slow syncs and storage limits can be frustrating. Overall, it keeps my files organized and accessible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I find it incredibly convenient for cloud storage and file management. It integrates seamlessly with Windows and Microsoft 365, making access to documents, spreadsheets, and presentations smooth across devices. The automatic syncing feature ensures that files are always up-to-date, and version history allows me to recover previous edits easily. Sharing files and collaborating with colleagues is straightforward, with customizable permissions for secure access. The mobile app keeps me productive on the go, and offline access ensures I can work without an internet connection. Overall, it’s reliable, easy to use, and keeps all my important files organized in one place. #### Cons I’ve noticed a few drawbacks. Syncing large files or multiple devices can be slow, and occasionally files fail to sync properly. The desktop app can use significant system resources, impacting performance on older devices. Free storage is limited to 5 GB, which fills up quickly for media-heavy users. Managing shared file permissions can be confusing, especially for those less familiar with Microsoft’s ecosystem. Some features are limited on Mac or Linux. Deleted files are only recoverable within a set period, which can be risky if overlooked. --- ### Cost Effective Cloud Storage - Overall rating: 4/5 - Reviewer: Jonas W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, OneDrive is a dependable and cost-effective cloud storage solution. It does a great job balancing ease of use, reliable file storage, and seamless integration with Microsoft tools, making it especially valuable for both individuals and teams. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros OneDrive integrates extremely well with the Microsoft ecosystem, especially if you're already using tools like Excel, Word, SharePoint, or Teams. File syncing is generally fast and reliable, and being able to access documents from anywhere—desktop or mobile—is a big advantage. It also offers strong value for money, especially when bundled with Microsoft 365, giving you a large amount of cloud storage at a reasonable cost compared to many alternatives. Uploading files is simple and efficient, and OneDrive handles both small documents and larger files well in most cases. Features like automatic backup and version history make it easy to recover files and prevent data loss. Collaboration is also smooth, with multiple users able to work on the same document in real time #### Cons OneDrive can occasionally have syncing issues, especially when dealing with large files or complex folder structures. The interface, while functional, can feel a bit cluttered when managing a large number of files. Additionally, sharing and permission settings aren’t always as intuitive as they could be, which can sometimes lead to access confusion. --- ### A Necessary Business Tool - Overall rating: 5/5 - Reviewer: Colton H. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, OneDrive has become a necessary tool for keeping shared files easily within reach across teams. It fits naturally into the way people already work—files live right on the desktop, organized in familiar folders, so there’s no extra step to access what you need. That simplicity makes a big difference in day-to-day efficiency. Another major benefit is how seamlessly it integrates with Microsoft platforms. Files open directly into applications like Word or Excel without requiring repeated downloads, which saves time and avoids version confusion. It keeps everything streamlined and consistent. The ability for multiple people to work on the same document at the same time is also a standout feature. It eliminates bottlenecks, reduces back-and-forth, and allows teams to move faster with real-time collaboration. Altogether, it’s a practical, reliable system that supports how teams actually operate. From a cost perspective, OneDrive is a strong value, especially as part of the Microsoft 365 package. Since many teams already rely on Microsoft tools, having secure cloud storage and collaboration built in adds significant functionality without needing to invest in a separate system. It’s a cost-effective way to centralize files, improve collaboration, and get more out of the broader Microsoft ecosystem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros OneDrive makes team collaboration feel simple in a way most systems overcomplicate. The biggest advantage is how naturally it integrates into the desktop—shared folders behave just like any other folder, so there’s almost no learning curve. Instead of navigating clunky web portals or sending endless attachments, teams can work directly out of shared files that stay updated in real time. What stands out is how easy it is to control access while keeping everything organized. You can structure folders the same way you think about your work—by customer, project, or product—and instantly share them with the right people. It removes friction, which means people actually use it consistently. In practice, it turns file management into a “set it and forget it” system. Once a folder is shared, collaboration just happens in the background without extra steps. For teams that want something reliable, intuitive, and aligned with how people already work on their desktops, OneDrive delivers exactly that. #### Cons One challenge we’ve run into with OneDrive is that syncing can occasionally take longer than expected, especially with larger files or deeper folder structures. There have also been instances where users had trouble accessing documents or seeing the most up-to-date version. That said, it’s not always clear how much of this is system-related versus user setup or habits. Because OneDrive runs quietly in the background, it’s easy for someone to miss a sync pause, sign-in issue, or local setting that affects access. With a bit of training and awareness, many of these issues seem preventable. Overall, while the syncing isn’t always perfect, it’s usually reliable—and the tradeoff for the convenience and ease of collaboration is still well worth it. --- ### A Solid and Secure File Management Solution for Teams - Overall rating: 4/5 - Reviewer: Hadi B. - Verified reviewer: Yes - Industry: E-Learning - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally, OneDrive has proven to be a reliable cloud storage and collaboration tool that is a perfect match for regular work patterns. In my capacity as a technical product support specialist, it has become a tool that greatly helps in sharing files, handling documentation and facilitating collaborations across various teams. Thanks to the seamless integration with Microsoft 365, team members can edit documents together without any hindrances. Although there are a few issues from time to time with synchronization, the software is still very reliable, safe, and powerful for use by both individuals and organisational use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OneDrive enables incredibly easy storing and sharing files which comes handy especially if most of your work is with Microsoft products. Device to device syncing works without any hiccups and with SharePoint, Teams and Office apps, you get a very nice flow of work for single and group projects. Being able to see past versions is a great feature you can simply return to an earlier file version or reverse the changes that you didn't mean to make. When it comes to support, having the capability to grant permissions, share with security, and keep the same level of user access at all times - are very important aspects from an operational point of view. #### Cons There is always a chance of syncing conflicts, mainly when several users are working on big files at the same time. Sometimes the desktop sync client stops working and you have to restart it manually. The division of storage between OneDrive and SharePoint may be a bit puzzling for users who don't have much technical knowledge, and at times the differences between personal and shared libraries are also not immediately apparent. Aside from that, upload speeds can fluctuate. --- ### Sr. HR. Operations Specialist - Overall rating: 4/5 - Reviewer: William R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, OneDrive is a reliable and practical cloud storage solution, especially for organizations already using Microsoft 365. It makes storing, sharing, and collaborating on documents easy and accessible from anywhere. While there are occasional syncing or organization challenges, the ease of use, integration with other Microsoft tools, and collaboration features make it a valuable platform for everyday business use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OneDrive is very easy to use and integrates seamlessly with Microsoft products like Outlook, Word, Excel, and Teams. File uploads are quick and straightforward, and it makes sharing documents with coworkers simple. I also like that files are automatically synced across devices, which makes accessing documents from anywhere very convenient. For organizations already using Microsoft 365, it provides strong value for money because it’s included with many plans. The document management features and version history are helpful when collaborating with others. #### Cons Occasionally syncing can be slow or cause minor confusion when multiple versions of a document exist. The folder structure and navigation can also feel a bit cluttered if you have a large number of files. While sharing works well, permission settings can sometimes be confusing for less experienced users. Storage limits can also become an issue if your organization handles large files frequently. --- ### OneDrive- Easy and efficient. - Overall rating: 5/5 - Reviewer: Sam K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered OneDrive is a tool we use everyday to store a large amount of documents used across the business. It is an efficient way of doing this and it's easy access and search features enable us to retrieve files quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this everyday as a virtual tool for different people in the business to access shared files and as well as different teams to upload any files that are relevant to theem so they can all be downloaded from OneDrive as opposed to be saved on each desktop. This also means documents being used are the most current as only the updated are stored here and no-on is using anything that is out of date. It is simple to use and we have different folders for teams and for shared documents. It is easy to search within one folder or just the entire One Drive itself. We have a lot saved onto there and the question of storage had never arisen, neither has the need to contact customer service. #### Cons The main issues we have with OneDrive are internal. I guess on occasion someone has accidentally saved a change (as when you close the document it sdaves) but that is why we keep back ups. --- ### OneDrive - Personal File Sharing & Cloud Storage - Overall rating: 5/5 - Reviewer: Nathaniel H. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Microsoft OneDrive is a file-hosting service which allows users to store, share, back-up and synchronize their files. Although I rarely use OneDrive as such, it is also the storage backend of the web version of Microsoft 365. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneDrive is a secure Microsoft cloud storage service that my company uses which syncs files across devices, enables real-time collaboration, and offers Files On Demand to save local space. It features AI-powered file search, robust sharing options, 30-day file recovery, and ransomware detection. What I like most about OneDrive is how well the software works alongside the other Microsoft 365 software I also use such as Word, Powerpoint, Excel, Project, etc. #### Cons The only thing I can think of which might be considered a con would be that without a Microsoft 365 subscription, users only get 5GB of free storage. In this day and age that is not a whole lot. My company has a Microsoft 365 subscription however, so this is not the case for me. --- ### Essential Office/Admin app - Overall rating: 5/5 - Reviewer: John S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I have had a great experience with one drive. It allows me to do some pretty great workflows too by allowing connections with apps so that I can have someone enter a form, it turns into a PDF, and then is automatically filed and organized inside one drive. Being able to access documents anywhere from at work to on my home pc to my phone is amazing. Simple and straight forward, seamless to use with windows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, integrates with all of our office tools, can access documents from work/home with ease. Cloud storage is great, and allows for file transferring larger than emails #### Cons The share links can be a little tricky sometimes, but work better than any other options. If the cloud went down you'd have to make sure you keep important docs offline --- ### Since young age Onedrive has been a companion - Overall rating: 5/5 - Reviewer: Karim S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I think that over all my experience with onedrive is absolutely positive and very fruitful, it helped me since college with my files and organising them and sharing them to my own personal life i am storing most of my memories on and i am using it in work now. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives you a reasonable amount of storage to use for free and you can use it in your work your personal life to store anykind of files or media files. #### Cons Actually there's isn't much dislikes about it i think that the only thing is sometimes you feel lost inside it and you can't mark a lot of files together easily if you're filtering some photos or deleting some it will not be an easy task ## More reviews [Next reviews](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/?page=2) --- OneDrive Reviews, Pros and Cons - 2026 Software Advice