# OnBase Software Reviews, Demo & Pricing - 2026

> Review of OnBase Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/cms/onbase-profile

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OnBase

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Overview

[Reviews](https://www.softwareadvice.com/cms/onbase-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/onbase-profile/alternatives/)

# OnBase 2026: Benefits, Features & Pricing

Wondering if OnBase is right for your organization?

Our Enterprise Content Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

OnBase

4.3

[(79)](https://www.softwareadvice.com/cms/onbase-profile/reviews/)

Pricing

Pricing available upon request

### About OnBase

OnBase is a cloud-based enterprise information platform that helps small to large organizations manage content, processes and cases. With specific solutions for insurance, financial, higher education, government, commercial and healthcare industries, it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content.

Features of OnBase include management of enterprise content, file sync and share, business processes, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more. Additionally, enterprise file syncing and sharing helps users retain control over information shared outside of the organizations.

OnBase comes with mobile applications for Android and iOS and provides a license for the software.

Wondering if OnBase is right for your organization?

Our Enterprise Content Management Software selection experts can help you in 15 minutes or less.

## OnBase User Interface

## Popular OnBase Alternatives

Main Product

OnBase

4.3

[(79)](https://www.softwareadvice.com/cms/onbase-profile/reviews/)

Ratings Breakdown

-   4.03Ease of use
-   3.93Value for money
-   4.07Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/)

4.8

[(28517)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.72Value for money
-   4.39Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17588)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/)

4.5

[(12739)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.37Value for money
-   4.21Customer support
-   4.37Functionality

Pricing

Starting at $1.99 per month

Get Price

Alternative Product

[Microsoft Word](https://www.softwareadvice.com/cms/microsoft-word-profile/)

4.7

[(2837)](https://www.softwareadvice.com/cms/microsoft-word-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.40Value for money
-   4.26Customer support
-   4.68Functionality

Pricing

Starting at $9.99 per month

Get Price

Alternative Product

[Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/)

4.6

[(14100)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.34Value for money
-   4.26Customer support
-   4.61Functionality

Pricing

Starting at $6.00 per month

Get Price

## OnBase Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## OnBase Features

-   Popular features found in Enterprise Content Management
    
    Access Controls/Permissions
    
    Approval Process Control
    
    Archiving & Retention
    
    Content Management
    
    Digital Asset Management
    
    Electronic Signature
    
    Full Text Search
    
    Information Governance
    
    Secure Data Storage
    
    Single Sign On
    
    Version Control
    
    Workflow Management
    
-   More features of OnBase
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Asset Lifecycle Management
    
    Audio File Management
    
    Audit Management
    
    Audit Trail
    
    Authentication
    
    Automated Scheduling
    
    Automatic Backup
    
    Backup and Recovery
    
    Batch Processing
    
    Billing & Invoicing
    
    Business Process Automation
    
    Calendar Management
    
    Case Management
    
    Cloud Backup
    
    Collaboration Tools
    
    Collaborative Development
    
    Commenting/Notes
    
    Compliance Management
    
    Compliance Tracking
    
    Conditional Logic
    
    Configurable Workflow
    
    Contact Management
    
    Content Delivery
    
    Content Library
    
    Content Publishing Options
    
    Contract/License Management
    
    Custom Development
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Aggregation and Publishing
    
    Database Support
    
    Data Capture and Transfer
    
    Data Import/Export
    
    Data Migration
    
    Data Recovery
    
    Data Security
    
    Data Storage Management
    
    Data Synchronization
    
    Data Visualization
    
    Deployment Management
    
    Digital Signature
    
    Document Automation
    
    Document Capture
    
    Document Check-in/Check-out
    
    Document Classification
    
    Document Generation
    
    Document Management
    
    Document Review
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    Electronic Forms
    
    Email Management
    
    Email Templates
    
    File Conversion
    
    File Management
    
    File Recovery
    
    File Sharing
    
    File Transfer
    
    Filtering
    
    Forms Automation
    
    Forms Management
    
    Graphical Workflow Editor
    
    HIPAA Compliant
    
    Indexing
    
    Integrations Management
    
    Interaction Tracking
    
    Invoice Management
    
    Metadata Extraction
    
    Metadata Management
    
    Microsoft Outlook Integration
    
    Mobile Access
    
    Mobile Capture
    
    Mobile Signature Capture
    
    Monitoring
    
    Multi-Language
    
    Multi-Party Signing
    
    Multiple Format Support
    
    Multiple Output Formats
    
    No-Code
    
    Offline Access
    
    Optical Character Recognition
    
    Process Change Tracking
    
    Process Modeling & Designing
    
    Progress Tracking
    
    Project Workflow
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Remote Synchronization
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revision History
    
    Role-Based Permissions
    
    Rules-Based Workflow
    
    Search/Filter
    
    Secure Login
    
    SEO Management
    
    SSL Security
    
    Status Tracking
    
    Synchronization Scheduling
    
    Tagging
    
    Task Management
    
    Task Progress Tracking
    
    Team Collaboration
    
    Template Management
    
    Templates
    
    Text Editing
    
    Third-Party Integrations
    
    Two-Factor Authentication
    
    Two-Way Synchronization
    
    User Management
    
    Version Comparison
    
    Version Rollback
    
    Visual Modeling
    
    Web/Mobile App Development
    
    Workflow Automation
    
    Workflow Configuration
    

## OnBase Integrations

Docusign

Integration rated undefined from -1 review

Oracle PeopleSoft

Integration rated undefined from -1 review

Oracle E-Business Suite

Integration rated undefined from -1 review

Deltek WorkBook

Integration rated undefined from -1 review

Workday HCM

Integration rated undefined from -1 review

JD Edwards EnterpriseOne

Integration rated undefined from -1 review

See all 8 integrations

## OnBase User Reviews

Overall Rating

4.3

Ratings Breakdown

5

49%

4

34%

3

13%

2

1%

1

3%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.1

Functionality

4.2

Brennan G.

Verified reviewer

Insurance

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed July 2025

Good but resource intensive

4

Efficient but demanding. OnBase offers powerful functionality and flexibility for document management and workflow automation. It’s highly customizable, and support is prompt and knowledgeable. However, it requires significant system resources — we’ve experienced performance slowdowns on ESXi hosts during heavy usage. Overall, it’s well-suited for organizations that need depth and scalability, but it demands careful infrastructure planning.

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

Very advanced platform with many features that can be catered to a businesses needs. A dedicated team provides quick service for when issues arise.

Cons:

It's very resource intensive, uses up a large amount of resources on our ESXI hosts and we occasionally get complaints about slowness.

Read More

JH

Jamon H.

Verified reviewer

Industrial Automation

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Dynamic document workflow solution

5

Ratings Breakdown

5

Ease of use

3

Value for money

3

Customer support

5

Functionality

Pros:

Dynamic workflow with endless possibilities to create custom workflows, action queues, and document handling.

Cons:

Difficult to export data, and reporting / archiving is not intuitive

Read More

VR

Verified

Reviewer

Retail

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed March 2019

Easy to pick up and learn!

4

Previously 5

Extremely user friendly and easy to work with. We have been able to run with PowerBI without having to do extensive training, and has boosted our productivity and analytics insights

Ratings Breakdown

4

Ease of use

Previously 5

5

Value for money

5

Customer support

5

Functionality

Pros:

There are tons of connectors and interoperability features. That plus the fact the system is so easy to use!

Cons:

It does come with a cost that could be hard to swallow for some, but it is so worth it!

Read More

Stephen B.

Verified reviewer

Design

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

OnBase

5

My overall experience with OnBase has been excellent. I don't know what I would do without it as far as keeping me organized. I recommend this software to anyone that has countless PDFs they need to keep a record of and have the option of retrieving at any given moment.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

OnBase is excellent for keeping copies of all my client's purchase orders in one place. The layout is user friendly and very simple to use. I mainly use it to keep track of countless numbers of PDFs I have on file. Once imported in to OnBase, I am able to retrieve those files with a simple search. It's been a lifesaver for keeping me organized.

Cons:

The only issue I have with OnBase is a minor annoyance. When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each. Other than that, I do not have any complaints.

Read More

Krysti L.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Easy to Use

4

Ratings Breakdown

4

Ease of use

3

Functionality

Pros:

I like how you have all documents link together so when you search a name, everything pulls up.

Cons:

I don’t like that we don’t have the ability to have a workflow or a way to send documents to other departments. If there is that ability , it should be standard for universities.

Read More

Marishia Q.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

My A/P program

5

I am a vendor analyst in accounts payable, and this is one of our main programs.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

This is an effective program for accounts payable and is easy to learn and manipulate data for entry.

Cons:

This program is easy to problem shoot should an issue occur, and I see nothing difficult about it's performance.

Read More

Erica T.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed May 2018

OnBase is used in my daily tasks to view documents

5

Being able to see student documents on site and off site when needed to evaluate and assess their files appropriately.

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

OnBase makes it easy to view student documents and files to evaluate student files and assess their transcripts. Saving and printing documents when needed is easy to do as well. This system makes my job easier.

Cons:

The document not found area is a bit hard to understand, however once you learn the system it is easy to figure out.

Read More

Angela B.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used other for less than 2 years

Review source

Reviewed August 2019

Advanced platform for content management

4

If I talk about the benefits of using this product. I would say it is playing a vital role in our organization. Also I would say they have responsive customer support.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

It has been an excellent product for content management. With the assistance of this product we can change over unstructured information into an organized one that contains numbers, dates and certainties so as to improve the information conveyance and generally correspondence in a specific association and companies. I would say it is a useful product.

Cons:

It has been long time using this versatile tool. It is great that I have not ever come across any major problem. It always gives perfect services. I am a satisfied user of Onbase.

Read More

Deb W.

Verified reviewer

International Affairs

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Solid content management software

4

OnBase serves a great value as a way to store documents for my organization.

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

OnBase is straightforward. The learning curve is not steep. It's easy to find content you've uploaded. There are a lot of customization options.

Cons:

I use this software daily, and about once every 15 days it just does not let me upload documents. Fortunately, I can wait a day and then it works again usually, but I can't count on it to be 100% reliable.

Read More

Brad T.

Verified reviewer

Higher Education

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed February 2020

Great Document Repository Platform

4

Overall I have been satisfied with OnBase. We have a lot of moving parts with some of our processes that use it, and if something stops working, it is normally something else and not OnBase. It has been very reliable.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

We use this software in conjunction with our ERP system. We have had a lot of success with feeding files into this for our business units to use for centralized access.

Cons:

There are not really any cons with this software. It does what it is supposed to do. There are a few features that could be enhanced.

Read More

Showing 1 - 10 of 79 Reviews

[See All Reviews](https://www.softwareadvice.com/cms/onbase-profile/reviews/)

## OnBase Popular Comparisons

[Google Drive vs OnBase](https://www.softwareadvice.com/cms/google-drive-profile/vs/onbase/)[Google Workspace vs OnBase](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/onbase/)[Microsoft 365 vs OnBase](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/onbase/)[Microsoft SharePoint vs OnBase](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/vs/onbase/)[Adobe Acrobat vs OnBase](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/onbase/)[Docusign vs OnBase](https://www.softwareadvice.com/compare/6077-onbase/vs/367901-Docusign/)[Box vs OnBase](https://www.softwareadvice.com/cms/box-profile/vs/onbase/)[Square 9 vs OnBase](https://www.softwareadvice.com/cms/onbase-profile/vs/square-9/)

[Compare All Alternatives](https://www.softwareadvice.com/cms/onbase-profile/alternatives/)

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