--- title: "Onehub Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Onehub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Onehub is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/onehub-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [File Sharing Software](https://www.softwareadvice.com/file-sharing/) / [Onehub](https://www.softwareadvice.com/cms/onehub-profile/) / Onehub Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/onehub-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/onehub-profile/alternatives/) # Onehub User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 41 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 27 reviews (66%) - 4 stars: 12 reviews (29%) - 3 stars: 2 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Onehub customer reviews Showing reviews 1-25 of 41 (page 1). ### Solid software, great pick - Overall rating: 5/5 - Reviewer: Nicholas S. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use this software for my small accounting business. I have multiple file structures for different clients and permissions to specific folders for different users. Works great for me and my clients. #### Cons Wish i could nest files inside a folder without making a folder. Newer copies saved over the previous copy but it still remains retrievable unless i elect to delete, obviously limits and restrictions would apply. --- ### Best Server EVER - Overall rating: 5/5 - Reviewer: Nicole B. - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is literally the best server we have found for the price. We have NO issues, especially hooked up with FTP. We are so so grateful to have found OneHub. #### Cons There aren't really any cons. The biggest might be explaining how to set up FTP for our users. #### Reasons for switching to Onehub WeTransfer skipped files and didn't offer enough reliability. --- ### OneHub gets it Done - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros OneHub makes it very easy to authenticate new users and get them set up in your ecosystem. #### Cons The tool just feels outdated. The UI lacks some of the basic features that its competitors have. --- ### One hub review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a great experience and learning new things everyday. Customer Service has been very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros value for the money and it shares information but the design could be improved. Customer Service is great for help #### Cons The design can be improved to be more user friendly. Assuring clients of record keeping and Client interest --- ### A Great Cost-Effective Alternative for File Management, File Sharing and Virtual Data Room - Overall rating: 5/5 - Reviewer: Ronald E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For this type of product, I would call the overall experience excellent. I can’t think of any other package that I have not considered abandoning within five years, other than perhaps GSuite. I have never had downtime and 5he system meets our requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I researched the moderate cost end of the virtual data room market carefully when I first started using OneHub about five years ago. It stood out from the competition at the time - and still does. It has solid VDR features, including access tracking, watermarking, notifications, access restrictions. It all works flawlessly. If a client user is already on someone else’s OneHub Implementation, they can use their existing account with the access added. #### Cons I have only had two issues ever. One is that notifications would sometimes go out to users (sell-side clients and buyers) that I did not realize. I got that corrected. I initially used an even-lower cost version of OneHub that piggy-backed off DropBox. While the interface was good (the same as the standard version), it did not work well on the backend, frequently disconnecting from the Dropbox storage at inopportune moments. They dropped that version which, I suppose, was a technical challenge. I switched to the standard version and have been very happy. The issues we had were totally unique to the Dropbox version. #### Reasons for choosing Onehub The mix of cost and usability set it apart for what we are doing. We felt like it presented a positive 8mage - and we still do. --- ### Tax & Accounting - Overall rating: 5/5 - Reviewer: Mike N. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy accessibility for my clients on both the their PC and phone APP. Clients are posting all their tax documents throughout the year as they receive it. Also, they are posting WORD documents with questions to ask me which can wait until time of prepping returns. The email notification feature is a win-win for both my office and my clients. Setting up a new clients with special permissions is done in minutes. #### Cons Informing clients where to access their tax information since it's not a daily use of a tool for them.....one solution was to create a link as part of my email signature. Client's using it as their personal storage for data backup......resolution: Billed the client the OneHub annual fees my office pays......Poof!...data gone. --- ### Dataroom Plus - Overall rating: 5/5 - Reviewer: David S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Onehub is a go to tool for me in all my businesses - period. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Onehub starts as a great document repository for master corporate documents. From there it morphs into a great dataroom product where you can create multiple datarooms for various uses. I've used Onehub in my last 3 companies and also use it with 3 other companies on which I'm on their Board. #### Cons I wish there was a workspace sharing function. It would be great to be able to create datarooms from documents shared or linked from the corporate secure repositories so we don't have to update things in two places. I also wish you could define the watermark density because the default watermark can wash out certain types of documents. Lastly, I wish someone could figure out how to not have invites land in Spam folders by being able to disable links in an invite or send the URL using xxxx at XXXX dot com #### Reasons for switching to Onehub Cost and features --- ### Great Tool for Investor Communications - Overall rating: 5/5 - Reviewer: Thomas D. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, and well worth the cost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneHub makes it easy to organize our virtual data room and to constantly revise it. The platform is also very good at managing user access at different levels. Of particular value are the daily emails that I get whenever someone accesses the data room and what they look at; it is a great way to gauge an investor's interest and focus. If I'm not seeing an investor accessing the data room, I know that they are not that interested, and vice versa. It's also a good way of keeping existing investors engaged because they get notice of new uploaded docs and visit the data room. #### Cons Some outside users have had trouble accessing the data room from their work emails, and I've had to send them access via their personal emails. I think this is caused by firewall restrictions on their end. --- ### Administration - Overall rating: 5/5 - Reviewer: Heather L. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far I like the way things are set up other than a few minor tweaks to using the site. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ease of how our customer's can access real time jobs. #### Cons The site could use some tweaking for a little more ease of use. --- ### Good tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use and friendly with non users #### Cons It is not linked to office so it takes too long to save new documents --- ### Reseña onehub - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Experiencia muy buena, muy satisfecha con el software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lo que más me gusta es que puedo hacer mi trabajo igual que si estuviera en la oficina #### Cons No hay ningún contra. Lo recomiendo totalmente --- ### OneHub review - Overall rating: 5/5 - Reviewer: Kelly D. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mostly very positive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ease Of storage and sharing documents especially in remote work environment #### Cons Access/permissions is unclear and easy to make a sharing error. --- ### Quality product with ease to use - Overall rating: 4/5 - Reviewer: robert M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have enjoyed using this product from the time we received it. Our clients have not had any issues apart from forgetting a password or two. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros The transfer of documents is simple with a couple of different methods. We also like the fact we receive notifications when the documentation is reviewed. #### Cons It would be helpful to be able to filter workspaces alphabetically. --- ### Great File Share Software - Overall rating: 5/5 - Reviewer: Kate W. - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I've used OneHub to collaborate with both my clients and 3rd parties who we don't want to grant access to, or can't be granted access to, our system (SharePoint). It's easy to set up folders and set permissions for people to log in and access files you've posted or to post files themselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's intuitive and easy to use. Works well with most internet browsers. #### Cons There wasn't anything I didn't like about the product per se, but it's one more tool you have to manage in addition to all the tools my own company already provides. --- ### OneHub Review - Overall rating: 5/5 - Reviewer: Isaac L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy setup for clients. Easy navigation. Like the roles to assign to different clients. #### Cons Nothing to complain about OneHub portal. --- ### A must-have - Overall rating: 5/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onehub is my go-to for document sharing. We are in the intellectual property business - patents - and sharing information with our attorneys and knowing what we are sharing is secure it of utmost importance. Onehub gives my company the security it needs! #### Cons Nothing at all - I love Onehub! Nothing compares --- ### This is a must for owning your own business - Overall rating: 5/5 - Reviewer: Dana B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am so glad my bookkeeper told me about Onehub. It keeps me organized and if I ever need to find a receipt it's there. Perfect for tax time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so easy to connect your bank, sub contractors, statements, etc. I love that all my information is in one place. I can easily find transactions, payments, and receipts. #### Cons I would like to see catagories for different venders. It would be great if the same vendor had their own file #### Reasons for choosing Onehub By bookkeeper told me it was the best out there --- ### Intuitive and no issues in various browsers - Overall rating: 5/5 - Reviewer: Wolfram B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works fine, English sales support was well educated. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The path structure is easy to set up. Maintenance of documents by search function works. #### Cons The roles is something you do not select everyday. The explanation of the roles could be help-buttoned easier. #### Reasons for switching to Onehub To enhence the data security level. --- ### Good but needs improvement - Overall rating: 4/5 - Reviewer: Anthony C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I’m satisfied with Onehub but I’m disappointed that other then the app there has not been major improvements in functionality of the desktop and that the iPhone app doesn’t at least do what the website can. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ability to replace a traditional file cabinet online #### Cons 1. The inability to color code files 2. The inability to make files “Favorite” and have them up top 3. The inability to send document links from the app 4. I wish there was a plan room I could share with clients --- ### pretty satisfied - Overall rating: 4/5 - Reviewer: Patty B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. our only complaint is that it is not friendly to provide access to people who need to allow someone else - and the reporting who has accessed is not helpful #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros ability to securely share files - we are a forensic accounting firm that has a need to share sometimes large confidential files #### Cons providing access is tricky with the link and once someone has access they don't get invited again and claim they don't have a log in --- ### Best bang for your buck! - Overall rating: 4/5 - Reviewer: Siril V. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the product for my basic document-client portal needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I love the ease of use of the software for myself and my clients. The mobile app makes the documents accessible at any time...even on the go! #### Cons Wish there was a way to make certain documents invisible within a visible folder, similar to "Document" by CCH. --- ### The essential digital data room functions - Overall rating: 5/5 - Reviewer: Abram B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of setup and use were essential. The same functionality that made it easy for us to adopt has made it easy to onboard additional users both inside and outside our organization. It is also dramatically more cost-effective than other software in this space. #### Cons There was an instance where processing of documents was delayed by several hours. It really wasn't a big deal, but it is honestly the worst I've experienced with the service. #### Reasons for choosing Onehub Among the tools that had all the features we were looking for, Onehub appeared much easier to get started with and had much lower pricing, particularly when it came to including additional external users. --- ### Metorex Review - Overall rating: 4/5 - Reviewer: Pieter l. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good data repository for collaborating with external and internal contributors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I very much like the 'click-agreement' option, very useful as an NDA type agreement on due diligence type data room setups. #### Cons Nothing comes to mind. We are not using any integration functionality at the moment. #### Reasons for choosing Onehub N/A --- ### Great Tool! - Overall rating: 5/5 - Reviewer: Dawn C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We work with multiple agencies and we are all very happy with One Hub! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Secure file sharing, offsite access, multiple users #### Cons None, we are very happy with the software #### Reasons for choosing Onehub Better features, ease of use, excellent customer support --- ### Onehub is an easy to use, inexpensive file sharing system - Overall rating: 5/5 - Reviewer: Martin S. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Onehib is easy to use and inexpensive to access. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros The ability ti invite people to share files but limit each person to the files you would like them to access. #### Cons The screen features look a little out of date. #### Reasons for choosing Onehub We chose Onehub because it was recommended to us. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/onehub-profile/reviews/?page=2) --- Onehub Reviews, Pros and Cons - 2026 Software Advice