OnTrack Workflow Software

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About OnTrack Workflow

Ontrack Workflow is a cloud-based digital asset management solution that offers a resource portal, workflow management, brand control, vendor management and reporting within a suite. Ontrack Workflow’s resource portal allows users to log in, search and access content. Users can also set budgets for teams and individuals. Ontrack Workflow also features branding management, so users can distribute brand assets, such as images, logos and templates. This feature also enables users to customize fonts, text and color schemes and localize content by adding regional office locations. Ontrack Workflow features "Vendorlink," which allows users to manage orders for multiple vendors from a portal. It enables users to create, track and receive orders. The product also...
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OnTrack Workflow User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4

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Meg

Company size: 5,001-10,000 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2021

Ontrack provides a great product and partnership.

One of the best vendors I've ever partnered with. They truly feel like a part of our team.

Pros

Ontrack's product is easy-to-use and allows us to quickly push marketing materials to multiple locations nationwide. Our users can customize templates to fit their unique locations and then easily order professionally printed materials or digital files for electronic distribution. Ontrack's customer service team works directly with our locations helping ease the burden on our corporate marketing team. Ontrack's development team partners with us (corporate marketing) to create templates that are easy-to-customize, meet brand standards and are accessible to all our locations within a timely manner.

Cons

We're looking forward to Ontrack's release of their drag-and-drop technology. This will allow our users who like to create their own materials to have more design control while staying within our brand guidelines.

Reasons for switching to OnTrack Workflow

We needed a product that could be a one-stop-shop for our locations, providing customizable marketing templates, access to professional printing and digital asset access/storage.

Brian

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

Highly functional and configurable software combined with great support and service.

Pros

We have used OnTrack to deploy an "Everyday Marketing" program for our sales team. They are able to create customized direct mail campaigns that are brand compliant with just a few clicks. Recently, we worked with the support team to integrate OnTrack with our instance of Salesforce.com to turn this into a trackable, measurable sales campaign resource. We also leverage OnTrack to create highly customized print-on-demand brochures. I can't say enough about the people behind OnTrack. They are so responsive and have been a huge part of our continuing innovation with OnTrack over the years.

Alison

Company size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

September 2021

[SENSITIVE CONTENT HIDDEN] Creative Services team

Overall experience with OnTrack is good. It fits what we need but (as stated previously) could use some more features to further enhance our offerings to our market staff. It would be great if it plugged in/integrated with Adobe creative suite software.

Pros

The ability to customize templates that we offer to our markets.

Cons

I think OnTrack could benefit from more flexibility in terms of auto sizing options for products. For example, if a user needs an add sized to 8.375 x10.5 or 5x7 from a templated product that we offer as a 8 x10. Also it would be nice for people to be able to build their own ads within the system and select from photos that we've provided or allowed access to.

Angie

Company size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2021

Ontrack is great!

great!

Pros

I like being able to customize something within our brand limits. It seems like our communities like it too!

Cons

I wish it was easier to move text around within each graphic. it is pretty limited.

Cathy

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2017

The best customer service team around - always available and always coming with new ideas!

flexibility!

Pros

The platform is super easy to use - it is almost self explanatory. Only basic training on inventory.

Brooke

Company size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2019

I LOVE ONTRACK

Quick response from the team when we were initially looking into the software and same continued quick response and extremely useful ideas and overall extremely helpful. I would definitely recommend OnTrack to any company that has materials.

Pros

It’s user friendly, I can see what everyone is ordering and it puts everything in one place

Cons

No cons so far. It’s the perfect product for our company.

Showing 6 reviews