OpenKM 2026: Benefits, Features & Pricing

Wondering if OpenKM is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OpenKM

4.6

(17)

Pricing

Starting at $100.00 per month

About OpenKM

OpenKM is a cloud-based content management solution that helps businesses manage processes for automatic cataloging through optical character recognition (OCR), mail archiving, cryptography, calendars and more. Key features include access controls/permissions, collaboration tools, version control, information governance, electronic signature and workflow administration.

Designed for midsize to large businesses, OpenKM provides optical mark recognition (OMR) to scan devices for reading documents set up across multiple suitable locations. It allows firms to automate metadata capture for exporting data in silos to business-ready documents and storing them in a unified repository for future reference. Additionally, the solution enables enterprises to control document versions by keeping track of changes across the pipeline and assigning timestamps/users to them.

OpenKM allows integration with various third-party applications including Microsoft Office, Vtiger, Bonitasoft BPM and more. Pricing is available on request and support is extended via documentation, phone, email and other online measures.

OpenKM Screenshots

OpenKM Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic

$100.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

OpenKM Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of OpenKM
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Audit Management
Audit Trail
Calendar Management
Commenting/Notes
Configurable Workflow
Content Management
Customizable Branding
Customizable Templates
Data Synchronization
Digital Asset Management
Document Automation
Document Capture
Document Management
Document Review
Document Storage
Drag & Drop
File Management
File Recovery
Full Text Search
Indexing
Information Governance
Metadata Management
Mobile Access
Mobile Capture
Multi-Language
Optical Character Recognition
Personalization
Reporting/Analytics
Reporting & Statistics
Search/Filter
Secure Data Storage
Secure Login
Single Sign On
SSL Security
Task Management
Template Management
Templates
Two-Factor Authentication
User Management
Workflow Management

OpenKM Integrations

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

OpenKM User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

35%

Secondary Ratings

Ease of Use

4.2

Value for money

4.6

Customer support

4.2

Functionality

4.4

Verified

Reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Fantastic DMS solution

Great solution with all fully integrated components of DMS core, workflow, reporting, OCR, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very cost-effective yet with enterprise-class features and functionalities.

Cons:

Hope to see mobile app's built-in file previewer soon.

Reasons for choosing OpenKM

Cost

Vendor Response

Hello dear customer, We, at OpenKM, appreciate your highly positive feedback. Our team has primarily been working on Version 7 recently, now that it is live we will be looking to continue improving in other areas, and have noted that the previewer for the mobile app is a highly sought function for its users.

Replied November 2019

JOSE MIGUEL S.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Reviewed December 2019

Digital Document Management Done Right!

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most valuable advantage of OpenKM is its API. It is so easy to connect OpenKM to other systems (this is the most common scenario for Document Management). Using Rest services, OpenKM can connect to your ERP, CRM or even your BPM of choise, you name it.

Cons:

Its UI is a little dated, but version 7 will come with a big overhaul in this regard! So, stay tuned.

Reasons for choosing OpenKM

Open and easy to use of its API. Robust infrastructure with no fancy requirements, as you can install in HA IF. Secure. Knowledgeable Support team.

Vendor Response

We at OpenKM, appreciate your highly positive feedback. We are very excited by the opportunities and advancements possible with Version 7, and hope to be able to show the improvements to the UI soon.

Replied December 2019

Ben R.

Verified reviewer

Biotechnology

51-200 employees

Used daily for less than 12 months

Reviewed November 2019

OpenKM Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall functionality. Open Source. Feature rich.

Cons:

The application was written with discrepancies such as: • The Copy and Move command behave differently as it relates to inheriting permission in the target folder. The Move command should work like copy with the option to clone security. • Email: When sending an email from the Write Email icon, the emails get saved in the Email section below Taxonomy. However, when emails are sent via Send link or Send document attachment or Notification, they are not saved in the email folder. All emails and notifications should be saved in the email section. • Stamping: Text stamps do not have the option to choose a page or page range, but Image stamps do. All stamps should have the option to apply to a specific page or range. • Stamping: All stamps - be able to set the default page number when creating the stamp. When sending an email, it would be nice to be able to type ahead to get to the name or at least to have the ability to enter the first initial, to quickly move to the name desired. Write mail Icon to default the “Reply to” to the sender. When clicking on a link in an email, to be able to configure which browser it should go to either on a system level or per user, not for OpenKM to open the document in the default browser. This is because many use Chrome as their default browser but OpenKM works best with Firefox. So, even if the default browser is Chrome, there should be a setting to open document links in a specified browser.

Reasons for choosing OpenKM

Affordable and features.

Vendor Response

We at OpenKM appreciate your feedback. Our team is currently performing a significant user interface overhaul as part of the version 7 update, and we have sent your UI requests to our technical staff so they may be reviewed for inclusion in the new interface. We will be providing many improvements soon, and hope to see your desired changes among them.

Replied December 2019

Michael J.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Reviewed November 2019

Good for building a searchable PDF database

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Drag and drop from file explorer is a huge plus for our non-tech savvy users. Adding a tag to each PDF for future recall is good if you don't want to OCR everything. Up time is excellent. Over the last ~2 years, we have gone down maybe twice, and neither time was for more than an hour. Very dependable.

Cons:

The interface is a bit outdated. OCR is a bit hit or miss. Help files could be better. There are a few features that I had trouble getting more info on. User access can be a pain to set up, especially retroactively.

Reasons for choosing OpenKM

Self served and feature rich. Better technical support.

Vendor Response

Hello dear customer, We, at OpenKM, appreciate your overall positive feedback. We had a technical concern preventing us from updating our UI, which has been addressed with Version 7. Interface improvements are now on our development schedule. We are also currently revising our documentation for the new version, and it will see improvements shortly as well. The OCR and User Authentication both require some experience to use to their full potential, such as setting user permissions through the database, which will be much faster for some changes. There are also alternate options, the OCR engine used is pluggable if an alternative would be preferred, and OpenKM Professional can be set up to use Active Directory or LDAP for authentication. If you would like any additional information, please contact us.

Replied November 2019

Allen G.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Reviewed November 2019

OpenKM Two year review

We have solved our NYS and HIPAA regulatory requirements for governance of our documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all the features that a company needs to satisfy requirements for documentation management.

Cons:

It requires a basic training session before any user can get started. We about one hour to get them started, then a follow-up later.

Reasons for choosing OpenKM

Features and price. Best value for the dollar.

Vendor Response

We at OpenKM, appreciate your overall positive feedback. We believe that OpenKM gives you a whole array of useful features that can improve its usability and help your company process workflows. We agree that basic training is necessary to learn how to use OKM and get the most benefits of our application. We believe it might be beneficial for your team to attend one of our free webinars that take place once a month. The next one in English is on 12/17/19 at 1:00 pm EST. If you want to register, please do so by using the following link https://register.gotowebinar.com/rt/5090586405572191756 During the webinar, your team can post questions that, if the time allows, will be answered right away, or we will be addressed afterward via direct email.

Replied December 2019

Guy L.

Verified reviewer

Mining & Metals

Self-Employed

Used daily for more than 2 years

Review source

Reviewed December 2019

OpenKM

Very good and functiona

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Programmable with Java Excellent Tech support

Cons:

The search routine needs work to be flexible. The order of the words should not impact the search The add-ins are not the most convenient and need some work. Still prefer live-edit to the add-ins.

Reasons for choosing OpenKM

Programmable and easy to extract information for reporting. Flexible structure of folders and views

Vendor Response

We at OpenKM appreciate your highly positive feedback. We are currently performing a significant overhaul for Version 7, and we have submitted your improvement requests to our technical team for review. We hope to show you the many advancements in OpenKM soon.

Replied December 2019

Sascha P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

OpenKM Professional - price performance winner

OpenKM is a great software for document filing and search. Also it is excellently suited as backend-service for own applications or the integration in third-party applications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- transparent license and price model - no hidden costs or limitations (API-calls, ...) - very stable and high performance - feature rich - expandable

Cons:

The design could be renewed, but is not absolutely necessary.

Vendor Response

We at OpenKM, appreciate your highly positive feedback. The new Version 7 update is allowing us to perform a complete UI overhaul for OpenKM. Please be on the lookout for news; we are working on releasing the improvements as soon as possible.

Replied December 2019

Armando I.

Verified reviewer

Information Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2019

Best Document Administration Software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Quick searches -Can manage large data whitout any worries -Easy customization. -Can develop any solution from data hosted on OpenKM

Cons:

-Not too friendly graphic design -Slow uploading documents at a large range of documents.

Vendor Response

We at OpenKM appreciate your highly positive feedback. Our in-progress Version 7 update includes many speed improvements and an entirely overhauled interface. We are currently working on releasing these updates as soon as possible and look forward to hearing our customer's thoughts on the new OpenKM.

Replied December 2019

Santiago Q.

Verified reviewer

Financial Services

11-50 employees

Used other for more than 2 years

Reviewed November 2019

My point of view

Very useful software for document management, many useful features for end users like me.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Useful features for the end user. Possibility of creating document templates.

Cons:

None remarkable at the time of writing this review.

Vendor Response

Hello dear customer, We at OpenKM, appreciate your overall positive feedback. We believe that OpenKM gives you a whole array of useful features that can improve its usability and help your company process workflows. If you wish to learn more about these features, we invite you and your team to register for one of our free webinars that take place once a month. The next one in Spanish is on 12/03/19 at 1:00 pm EST. If you want to register, please do it by visiting https://register.gotowebinar.com/rt/8554189870089448715 If you would prefer to attend the English presentation, the next meeting will be on 11/19/2019 at 1:00 pm EST, and please use the following link https://register.gotowebinar.com/rt/5090586405572191756 We hope to see you there and answer any other questions or concerns you might have.

Replied November 2019

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed May 2018

From the beginning of our collaboration contacts are very pleasant and high level skills

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very well documented, the sources are accessible and understandable, the commissioning is fast and the use is done quickly because the solution is developed in a logic and a business vision. OpenKM solution leaves plenty of possibilities for integration of add-ons.

Cons:

Maybe the software is only in English which can be a problem for users who do not speak and do not understand English

Vendor Response

Thank you very much for your interest in OpenkM. The document Management System is translated to more than 39 languages. The language pack is available in the OpenKM Knowledge Center: https://docs.openkm.com/kcenter/ for both Community and Professional version.

Replied May 2018

Showing 1 - 10 of 17 Reviews

See All Reviews

OpenKM 2026: Benefits, Features & Pricing

Overview

About OpenKM

OpenKM Screenshots

OpenKM Pricing and Plans

OpenKM Features

OpenKM Integrations

OpenKM User Reviews

Other Top Recommended Document Management Software

See what companies are saying about Software Advice