About Pantheon

Pantheon is a cloud-based web hosting and content management solution, which enables small to large businesses build to run, launch and manage new websites. The centralized platform comes with Git-based workflows for users to automate tasks such as version control, patch testing, development in local environments and more. Key features of Pantheon include archiving & retention, collaboration tools, content lifecycle management, customizable templates and web content publishing. The system allows enterprises to build Drupal and WordPress websites and host them on a container-based infrastructure, ensuring quick page loads and lead generation. Additionally, the software comes with built-in testing environments, which lets users automate security fixes and create a da...

Pantheon Pricing

Basic: starting at $29/month, prepaid annually. Performance: starting at $114/month, prepaid annually.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

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Pantheon User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 14 reviews

User Profile

Rob

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Recommended for ALL WordPress and Drupal site owners

The main business problems Pantheon solves are that, internally, our team can rapidly spin up WordPress sites and get right to work on client requirements. Externally, from the client's perspective, the money they pay us goes right into their site needs, plus they get a fast, secure website that can handle a lot of traffic and store a lot of media, even with just the "Basic" plan. They don't have to pay extra for things that shouldn't be add-on options, but standard, like a CDN or HTTPS. You wouldn't buy a car with a mo-ped engine or no door locks. Why would you buy a hosting plan that is slow and doesn't keep the bad guys out?

Pros

I love how it's built from the ground up to be secure and high-performing as well as having a workflow that enables me to spend less time on DevOps and more time delivering high-value business requirements to clients.

Cons

At first, I hated the fact that I couldn't install plugins and themes directly on the Live environment. Pantheon has also published numerous workarounds for various plugins that want to write to the Live environment's directories. But after getting used to this reality, I realized that such a strict web hosting environment security protocol results in two benefits: 1) it has resulted in _not one_ Pantheon-hosted website in my portfolio ever being hacked and 2) it helps me weed out the non-secure plugins and themes that don't follow best practices on security.

Reasons for choosing Pantheon

I've lived in a web development world before WordPress and after WordPress. I prefer WordPress, and specifically Pantheon's WordPress, over the pre-WordPress world and anything else like Drupal or no CMS at all. It's not perfect, but it does strike the right balance between power, flexibility, and user friendliness.

Reasons for switching to Pantheon

I switched away from GoDaddy, HostGator, A2, SiteGround, and a variety of other hosts because none of them has this next-generation approach to hosting. They still rely on the old cPanel tricks to "git-er-done". My clients' businesses are worth well more than that low level of effort, so anytime I can I make the recommendation to switch to Pantheon.

User Profile

Ali

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

March 2021

Managing‌‌ & maintenance websites is easier than ever via Pantheon WebOps

I recommend this WebOps platform for units that use WordPress, Drupal, and WooCommerce CMS with the position of IT manager and consultant of organizations as well as the management of the development teams and the site designer. Daily management and changes in the theme and personalization of site features and plugins may cause temporary disruption in the main site while performing, but with Pantheon, everything is tested and deployed in the sandbox, and the final result without bugs and the final version safely and easily replace the old version.

Pros

Changing theme codes and debug new features is so fast and easy via live tools is wonderful and safe, and it has a lot of great features for site developers and web designers. The convenience and simplicity of the main dashboard when reviewing all projects are all in one place and we can see the progress or stoppage of each project at a glance. Integration our favorite applications into our website projects is awesome. Great Security Tools, and User Access Management.

Cons

Cache settings and advanced features are very limited, It is very important to be able to put a password on each of the projects on the dashboard, and different admins and web developers can be added to the task.

Reasons for choosing Pantheon

Pantheon has been with excellent speed and more facilities and has been specialized in this field and similar fields for many years and great infrastructure.

Reasons for switching to Pantheon

Better price and access to the required web tools

User Profile

Aamir

Verified reviewer

Company size: 501-1,000 employees

Industry: Pharmaceuticals

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Far beyond hosting

It was great a wise decision to opt for Pantheon to host our website and other landing pages. It has delivered all we expect from a hosting solution. It is actually much more than that.

Pros

It delivers excellent website hosting speed with highest uptime. Instant responses from their support have always helped to get things done appropriately and timely. It is very reliable for the security of our web contents. It is highly scalable to meet our needs always.

Cons

Lack of payment options. Bit complex during initial setup.

Reasons for switching to Pantheon

Pantheon manages the updates, security and scalability at their end which resultantly make us relaxed from these hassles.

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

May 2021

Could be much better

When Pantheon works, it is great, but when there is a problem, don't expect any real help.

Pros

When the Pantheon system works, one person can handle dev ops for a large number of sites.

Cons

The Pantheon "one button push" system doesn't work. I still haven't figured out why I am sometimes forced to log in a second or third time to Pantheon WHILE I am working on pushing a site. There have been some frequent down-times with the dashboard and a recent issue that resulted in a complete Pantheon outage. Support does nothing more than point you to a cryptic, generalized support article that makes you fix all problems even if it is a Pantheon caused issue. Scheduled backups don't always succeed. One button push from server to server can be buggy.

Alexis

Company size: 51-200 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Functionality

out of 5

August 2021

Works well for managing multiple websites

If they could fix the glitch so that the plug-ins could be installed directly to the live site I'd go 10 stars.

Pros

I use this software to develop and manage multiple websites from development to test to live. It helps keep things organized and back up what's already been done without affecting the live sites.

Cons

Often moving through development - live can have some hick-ups when working with certain WordPress plugins and severely impact their ability.

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