All Payload Reviews
1-25 of 40 Reviews
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Alessio
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best Headless CMS
I've tried MANY headless CMS options, and Payload has been the best so far
PROSI'm able to customize every single aspect of this CMS. Support is amazing
CONSLimited support for alternative databases, although more will be added in the next releases.
Reason for choosing Payload
Payload is more customizable and easier to use. Both the User-Experience, as well as the Developer Experience, beat everything I've used so far.
Reasons for switching to Payload
Other CMS's did not support everything I wanted to do. I felt very limited in what I could do.
Jacob
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
No more WordPress
Very quick adoption. A couple small snags here and there. Generally very pleased.
PROSIt provides the most useful aspects of WordPress out of the box and does away with many of the aspects that holds WordPress back.
CONSWhile it has been around for a couple of years, it still has plenty of ways to improve. As a result, there is definitely more time necessary to investigate what is possible to do with it. However, the codebase is purposefully left as non-abstracted as possible which makes understanding it that much easier.
Reason for choosing Payload
Open source, not a paid SAAS that forces me to pin to a service dependency that limits us. Code-oriented definition of data structures. Replacements for Gravity Forms and ACF. A plugin that doesn't cost hundreds of dollars to store assets on a CDN.
Reasons for switching to Payload
PHP is expensive when upgrades need to happen. Node.js has no such problem thanks to NVM. WordPress is difficult to work with in a modern way due to its old code practices. Payload CMS is very open and easy to extend and modify while covering for most normal use-cases.
Sanna
Verified reviewer
E-Learning, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2023
Highly customisable CMS with a great i18n model
Payload's i18n model is incredible for large scale projects, and managing complexity. Additionally the admin panel is highly customisable and can be tailored to any kind of business.
CONSThere is no way to generate admin thumbnails for files other than images. Mangling of node.js environment and browser environment pose a bit of an issue, but manageable.
Reason for choosing Payload
Ease of use and it's self hostable.
Reasons for switching to Payload
Strapi's i18n model is not up to par for projects relying on data integrity (each translation has a unique id, despite the document in theory being the same).
Jennifer
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
The Headless CMS every Dev has been waiting for
Overall it will be my go-to backend for any kind of software.
PROSPayload CMS was a total gamechanger for my development experience. I have been researching a Headless CMS that is easy to customize and extend for over a year until I stumbled upon Payload. From the get go the documentation was very extensive, getting a hang on it was very easy and now the process of creating a CMS that is fit to the customers need is done in a fracture of the time. Easy WordPress replacement. Also the response times within the Community are very fast if you have questions and the founders are always there for a chat and take recommondations thoughtfully
CONSWhile extension of the UI is possible, a layout builder with Drag and Drop features (eg. as a Plugin) would be great.
Reason for choosing Payload
Its easy to setup and features are easily integrated - nothing new to learn
Reasons for switching to Payload
Too much maintanance with 3rd Party Dependencies and Security Issues
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
The CMS that everyone was waiting for!
Overall, the cms is great and easy to use for website backends, but also as apis or internal tooling.
PROSPayload is the most user friendly and developer oriented cms I’ve used so far. Its customisability and ease of use while keeping the express app fully accessible works great for us. Also the localisation is a lot better, since it works perfect in combination with generating routes necessary for NextJS dynamic routes.
CONSHonestly, the only thing I’ve heard from our users is that the admin interface looks to basic. I rather see that as a good thing. It’s clean and easy to understand.
Reason for choosing Payload
Prismic didn’t offer good functionally to generate localised paths needed for nextjs dynamic pages. Strapi made custom blocks and relations within far more difficult than necessary.
Reasons for switching to Payload
We are currently rewriting our Wordpress site to run on NextJS and payload as a cms.
Lou
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Amazing experience with Payload CMS!
Payload CMS makes a clear cut between the developer side and setup of the different fields and entries and the editor experience. It feels extremely nice to share the stack we work with between the frontend and the backend.
PROSPayload is all we can want in terms of balance between developer experience and editor experience. The backend is extremely easily extendable, the administration panel UI is clean and easy to use. We love the tool and we truly believe this is the future of open-source CMSs.
CONSAt the moment the CMS is only limited to MongoDB databases but we know the team at Payload is hard working on a Postgres adapter that will ceil the deal for us. It might even not be the case anymore when you read this review.
Reason for choosing Payload
The technical stack and the way Payload is build suits our teams habits perfectly. It is extensible and hyper flexible. It bridges out backend and frontend setup nicely.
Reasons for switching to Payload
After switching to a fully headless setup, we quickly ran into limitations with the well known options on the market. Payload has solved many of these caveats and it is really evolving in the right direction.
Zsolt
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best Headless CMS on the market
It helps us develop our sites faster than before. We do not need to code every CRUD page and it helps us to focus more on the custom elements that are necessary for the customers.
PROSWe have tried many headless CMS projects, but Payload was the first that was easy to develop, and easy to extend and tailor it to the customers specification. It helps us build our projects faster and easier than other software.
CONSIt only supports MongoDB at the moment, which is not always optimal, but they are working on supporting other databases. You need to have basic JavaScript/TypeScript knowledge to get started. It is not a con for us, but it may be for others.
Reasons for switching to Payload
It was easier to develop and deploy, and we had the most experience with Payloads tech stack, so it was faster to customize it.
Shubham
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Seamless Control and Effortless Customization
I've been using PaylaodCMS for my website development, and I must say it's been an incredible experience. As an Express.js user, having full control over my application is essential, and Paylaod CMS delivers just that. It strikes the perfect balance between low-code convenience and customization, allowing me to create and manage my web applications.
CONSI've encountered some challenges with Paylaod CMS's loading time during development. To enhance the development speed, I would love to see it replaced with a more modern solution like Vite.js.
Reasons for switching to Payload
We were familiar with Sanity CMS, but it did not give us the granular control we needed for our custom applications.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Best Headless CMS
I am using it in a federal organization and currently for a project where you can create templates via forms. It helped a lot because the setup was very quick and we could focus on the development and the Editors on the content.
PROSThe best thing about Payload is that it is very flexible- So you can use it for any kind of Project. Everything you need comes out of the box but you can also expand it as you like. You can create everything in code and you do not need any kind of GUI to create a Schema. Also everything is in Typescript so it makes the developement process really easy and fast. As a Big Compny you can easily White label it and customize it as you whish.
CONSThe only thing is that it is pretty new on the market so you will not find many ressources - but that is not really a prolem because the documentation is really good and their discord server and the community behind it is even better.
Reason for choosing Payload
because it met all the requirements - selfhosted- All in code- mongoDB- easy expandable
Reasons for switching to Payload
Payload is far better in every aspect
Jon Kristian
Internet, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2023
A powerful cms for the future
PayloadCMS is an impressive content management system that strikes a perfect balance between flexibility and ease of use. Its intuitive interface and robust features make it a top choice for businesses and developers looking to create and manage dynamic websites efficiently.
CONSI would love for it to support frameworks like svelte and astro so that I can use local api and bundle everything. I would love to see features like what gutenberg provides for WordPress, more visual ways to build content.
Reasons for switching to Payload
I come from WordPress which often can get very clunky. With Payload I can eliminate the clunky-ness and provide a tailored experience for my customers, no more ugly semantics.
Bohuslav
Entertainment, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
So far so good
We needed Headless CMS to replace WordPress. Easy to set up, well customizable, lovely admin panel for the content management team. Smooth migrations. Free to use and easy to self-host. No dependency or restriction on how you should host or maintain it.
PROSVery easy and flexible for most business needs, with no problems as long as I work with it. Extensible, if you luck anything -- take it in your hands and go on. Well documented, with lots of practical examples to kick off. Sure, there is a bright future behind this fantastic technology.
CONSWhen you push it to the edge, you may find some features lacking at admin, and you need to dig a bit deeper. Besides that, my colleague lacks Postgres support, but that is already in the process of being developed.
Reason for choosing Payload
Free, extensible, code-first, headless, and beautiful admin panel
Reasons for switching to Payload
WordPress was outdated and hard to maintain. Also lots of issues with features, some features are only paid, legacy...
Audrius
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Unrivaled CMS experience both for website admins and for developers
Absolutely everything, from the community, to the actual product.
PROSThe developer experience which enables anyone who knows javascript to customize both how the admin panel looks and how the backend works is just mind blowing. We've recently went on a journey to find the perfect CMS for our react/next based websites and I can with 100% confidence say that absolutely nothing compares to Payload.
CONSWhen not using Payload Cloud, hosting Payload can sometimes be pretty confusing, having everything set up perfectly. But once you do it once or twice, it's a piece of cake. Other than that there are no negatives.
Reason for choosing Payload
Historically, working with headless CMS'es for react/next projects has been pretty hard. There were no CMS products that would have both excelent DX and be completely customizable for the end user (client admins). Payload does it all and with flying colors.
Reasons for switching to Payload
In almost every part of the comparable product features, payload delivers and over-delivers.
Paul
Information Technology and Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
The best CMS to come out yet
PayloadCMS is the perfect addition to the modern ecosystem of Node with full typescript support, serverless hosting, intuitive code practices and an easy to use interface.
PROSSuper intuitive to get started with, built on top of common Node packages such as Express, it was very easy to get started with and do advanced integrations with the platform.It's open source and has full typescript support. It also has an easy to use admin interface.
CONSThere are a few features still missing out of the box at this moment, such as content moderation and real time collaboration however you could build these out on your own.
Reason for choosing Payload
The feature set of Payload and the flexibility of hosting make it a no brainer for most projects.
Reasons for switching to Payload
Payload is open source and has a lot more features than Sanity with a much better developer experience than Strapi.
Ariel
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Awesome
Payload is everything I was looking for in a CMS for the last couple years. It is such a pleasure to use a tool developed with so much care in user and developer experience. This platform strikes an unprecedented balance between having essential features out of the box and not being bloated with unecessary code. On top of all that, it is open source and both the team behind it and the community around it are totally wholesome.
CONSSome features like batch upload for media and a WYSIWYG editor are still in production (also, the roadmap is well documented and transparent). Some other small stuff can be missing too, because there isn't a huge ecosystem of plugins yet. But every help that I needed from the community was answered (by both team members and other community users)
Reasons for switching to Payload
Bloated code, monolithic architectures, lack of features, lack of flexibility, proprietary software, pricing models
Eric
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent CMS for developers who want easy customization
Payload provides a very fast, lightweight CMS solution that I can self-host for free and customize as desired. It works well with modern web frameworks like NextJS as well, which makes it a good headless CMS option or people using that framework.
PROSIt is developer-friendly, being code-first and written entirely in TypeScript. It is easy to self-host and deploy. The documentation is excellent and allows developers to add customizations and develop their own plugins. Unlike many other CMS's, Payload is relatively unopinionated. And their developer team is very responsive to issues raised on their GitHub page.
CONSThere isn't much that I dislike about it. Because it is unopinionated, it is also a bit skeletal, so you do have to do a bit of work to get something you want up and running.
Reason for choosing Payload
It is free and open-source. Its documentation is excellent.
Reasons for switching to Payload
Payload is less opinionated, faster, and easier to customize.
Oscar
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
Finally a CMS that doesn't suck
We love it. We've migrated from previous CMSes and didn't take long. We can build custom functionality without messing or risk ruining the CMS.
PROSComing from Strapi and Wordpress, they're decent CMSes. But Payload is a breeze to work with and it's surprisingly stable considering how young it is. It's minutes, not hours to set up a CMS and deploy it.
CONSIt's still young, so the plugin and 3rd party services hasn't matured yet. But it's not that hard to write your own plugins for Payload
Reasons for switching to Payload
Hate wordpress. Strapi was a decent Node.js option. Payloads code-first approach was fantastic.
Cameron
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Finally a developer focused CMS"
Payload CMS helps us have a common structure between all of the sites that we manage and allows us to customize it for clients.
PROSPayload has the perfect balance between user customizability and developer experience. The advantage of a CMS is it does a lot of things for you but most CMS do that by compromising the Dx by locking out certain features. Payload doesn't do this and allows you to change every aspect of the site while keeping your users happy.
CONSI think the biggest disadvantage to PayloadCMS is its young age. There are not as may enterprise-grade features built-in and there is a lack of third-party plugins compared to something like strapi or contentfulReview collected by and hosted on G2.com.
Chris
Verified reviewer
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
PayloadCMS - A headless CMS that still has brains.
Excellent. I use PayloadCMS for personal and work projects. It has become my go-to and it's hard to look back.
PROSPayloadCMS has become an essential tool for both my personal and work projects. Building out a dynamic website that a client can update themselves is a painless task with PayloadCMS, and I plan to continue building awesome projects with it.
CONSHonestly, it's hard to think of anything I dislike about PayloadCMS. For the sake of this review, I think the only downside of PayloadCMS is that it is still new and evolving its ecosystem. I expect amazing things to come from the project and team.
Jonas
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
A giant in the making
Payload enables you to build complex data structures, promote content reuse and serves as an extensible foundation for any web project. Strong type support including type generation for your data types makes integrating it a breeze.
PROSThe biggest strength is also one of its weaknesses: a toolset to build anything you want, on top of a solid foundation: strongly typed, endlessly extensible, great managed cloud hosting (although still in beta) and not to forget a vibrant community on discord.With the high velocity in development one can one imagine where the product will be a year from now.
CONSThe admin ui is very basic form scratch. Plan some time to add features or just adapt it in a way so content editors don't get lost. It's highly customizable, but it takes a bit of effort.
Brendan
Verified reviewer
Internet, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Best Headless CMS
It's well thought out, limitations that I find in other headless CMSs, I haven't run into with Payload. It doesn't tie you down as much with things like cloud hosting. Most importantly, it's actually affordable! There's so many options out there for headless CMSs right now, I've tested a ton of them and found this one fills the role the best.
CONSIt's still a young product so there's not as much community support behind it yet. The documentation is lacking in some areas. I've run into a few bugs while working with it, but again, it is a young product and I can see the team is working very hard to build it!
Scott
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Payload CMS is a great up-and-coming CMS
My experience with Payload has been excellent overall. From set up to deploying the final product was amazing.
PROSIt is easy to set up and much better at customizing the interface and use its output. Previous CMSs that I used always had some trade-off whether that be using an old technology that I had to learn or spend a lot of time translating the output into something usable. Payload CMS didn't have those problems.
CONSI had some minor technical issues that were getting quite annoying. The support team worked with me to resolve them, though.
Reasons for switching to Payload
Ghost did not give me the customization I wanted out of a CMS.
Christopher
Verified reviewer
Information Technology and Services, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2023
The best option for developers
It has been a pleasant experience to use Payload as my backend option. Only one place to configure my DB, API, and CMS in a simple way. It's awesome to have a backend so fast and easy.
PROSDeveloper friendly. It's very useful and beneficial that we can customize and extend almost anything. We can define rules for each collection or field and create our own endpoints. The admin panel is easy to use and nice-looking.
CONSI'm waiting for that Postgres adapter so we can have a relational database alternative. I believe Payload would be almost perfect if we could also customize the admin panel with Svelte components instead of React components.
Reason for choosing Payload
I thought I could use Firebase as a CMS but I discovered that I was totally wrong. I also tried Strapi, because it's leading in GitHub stars, but I didn't like the admin panel, I found it complicated to use for non-tech users and I didn't find how to customize it to work and look the way I wanted.
Seth
Verified reviewer
Food Production, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Hands down the best modern CMS
Lightweight, robust, feature rich, extremely extensible. IMO the best modern CMS.
CONSDoesn't have enough traction in the community at the moment, and still missing some features that I'd love to see.
Reason for choosing Payload
We need a CMS that checks all the basic CMS feature boxes while at the same time providing a robust framework for extending functionality and building custom business logic alongside basic CMS functionality.
Reasons for switching to Payload
Strapi is considerably lacking in some basic CMS functionality and surprisingly difficult to build custom functionality / business logic on top of.
Oscar
Verified reviewer
Computer Software, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2023
Great headless CMS
Payload is fast and intuitive to extend and adapt. I've tried other options like Strapi, Payload does the same job with much better developer experience. The best thing about payload is that it is pleasant and fun to work with.
CONSPayload is a younger project compared to some competitors. Besides the obvious, some features that exist in other established products may not yet be implemented into payload.
Reason for choosing Payload
Better developer experience
Michael
Verified reviewer
Information Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
PayloadCMS is an intuitive and well thought CMS!
- very easy to set up and get started- great user access and grant management with third-party SSO integration- easily define similar document structures with the ability to completely customize the visual presentation
CONSWhile using MongoDB No-SQL database as the document database, it's sometimes tempting when changing data types of already defined fields. But besides that, I haven't experienced any pains when using Payload so far!