--- title: "Pics.io Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Pics.io. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pics.io is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/pics-io-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Management Software](https://www.softwareadvice.com/cms/) / [Pics.io](https://www.softwareadvice.com/cms/pics-io-profile/) / Pics.io Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/pics-io-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/pics-io-profile/alternatives/) # Pics.io User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 53 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 45 reviews (85%) - 4 stars: 6 reviews (11%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Pics.io is simple and effective, especially if you are already working with Google Drive. - It makes it easy to structure files without completely changing your habits. - I've never experienced a company more eager and able to help me be successful. And not just the customer-success person assigned to me, but everyone in the company who has reached out to help me with my needs. ### Most mentioned cons - The AI feature is not great at identifying keywords for assets. - There are so many options and configurations inside this DAM that it felt a bit paralyzing - I wasn't quite sure what goes where at first. ## Pics.io customer reviews Showing reviews 1-25 of 53 (page 1). ### Pics.io is a great tool for managing marketing assets - Overall rating: 5/5 - Reviewer: Khrystyna Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The search, filtering, access control, and overall account structuring capabilities have proven to be excellent. It is very convenient to receive files from contractors with the help of Inbox. And also to share individual collections using websites. Also like the fact that I did not have to transfer files from my Google Drive. We just plugged our GD into Pics.io and got to work. #### Cons We use the PAYG rate with some extras. On this tariff, support is only available by mail. It is not very convenient. #### Vendor response Hello Khrystyna, Thanks for your feedback! We're really sorry that you've experienced some inconveniences with our platform. Our team is working hard every day to improve the Pics.io DAM system. Thanks for being a Pics.io user! Replied November 2023 --- ### An affordable but capable solution with spectacular user support. - Overall rating: 5/5 - Reviewer: John W. - Verified reviewer: Yes - Industry: Libraries - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Extremely positive. I've never experienced a company more eager and able to help me be successful. And not just the customer-success person assigned to me, but everyone in the company who has reached out to help me with my needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a Digital Asset Management System (DAMS), Pics.io ticks all the boxes for services, but the best thing about them is their customer onboarding and support. #### Cons I have not yet run into a problem they did not already have a solution for. So far so good. The pricing is surprisingly affordable for a DAMS, thanks to their seamless use of our existing Google Drive account for storage. --- ### Easy to use. Good software. - Overall rating: 3/5 - Reviewer: Syed T. - Product usage: Used monthly for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Pics.io gives the user the ability to add other people to the project to get help and collaboration and once they are not needed anymore the user can easily remove them. This team can contribute with their own comments and marks and the user would receive notifications of everything. Pics.io is supported on just about every platform. #### Cons There are however some better software that can do a similar job and are cheaper. Other then that I believe this is a really good software. #### Vendor response Hello Syed, Thanks for your feedback! All this time we've been working on improving our solution for our clients. You're welcome to try it out again! You can also contact us at support@pics.io anytime if you have any questions. Replied November 2023 --- ### Fantastic value and stellar support! - Overall rating: 5/5 - Reviewer: Holly B. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Our photo library and photo management process had been a total cluster nightmare before we switched to Pics. We have thousands and thousands of photos that had previously been stored in a bunch of different places, haphazardly categorized, not syncing properly, and overrunning our hard drive space. Cleaning up that kind of mess definitely does not happen overnight, but I’m relieved that we now have the right tool to be able to do so. Now our main problem is just finding the time to transfer and organize our huge backlog, instead of fighting with the software as we had in the past. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TONS of features and highly customizable. Too many to discuss them all here, but to cover just a few… My very favorite features are the hierarchical keywords / ability to use a controlled vocabulary for keywords (rare in products that fit in our budget), granular permissions for different user roles AND within specific folders, and "audit trails" that show who did what and when. Pics.io’s “websites” feature is also great—this allows us to share various ad-hoc downloadable collections of photos with people in our community in just a few clicks (without needing to give them actual accounts) AND to auto-expire the “websites” on a particular date. We’re always getting photo requests from people, and so this feature saves us a lot of time (in our old system we had to just email photos to people or lend out flash drives or some other cumbersome thing). Pics also has custom fields, which I love. I haven’t yet delved into using custom fields to their full potential, but even in my limited use of them so far, they’ve been great for miscellaneous details that we don’t want cluttering up our keywords or descriptions. Last but not least, support is truly stellar. There is a built-in chat system within Pics, and someone almost always replies within a couple/few minutes. Everyone is always very friendly and helpful. Pics is also incredibly responsive to feedback and they've already implemented a couple of feature requests for me, which has made a huge difference for our workflow. #### Cons Although the search functionality is very robust, many of the more powerful searches require using specific syntax rather than the graphic search interface. I'm generally okay with that myself (although sometimes I get stumped and need to take some time to figure out a particular search), but some of my colleagues find using search syntax less intuitive, and so they can struggle to find things when the appropriate search in a particular situation requires using the syntax rather than the graphic search interface. Navigating the results of a search can be a bit cumbersome if there are hundreds of results located in a number of different folders, since it’s not possible to get a bird’s-eye view list of all of the folders whose contents match the search query (there is a separate folder search, but that only searches for the names of the folders themselves). This isn’t a huge deal, since I can of course just scroll through all the photos or revise the search to exclude the individual folders I don’t want to have to scroll through, but I do find myself wishing that the two forms of search could be integrated. But I have not put in a request about either of those things, and Pics has already changed the things that WERE on the top of my list, when I made the requests. So I’m not too concerned about this. #### Reasons for choosing Pics.io Although we had previously been using photo library software, what we really needed was a full-fledged asset management system, and on a tiny nonprofit budget. Pics.io was far and away the only option that met our needs and was affordable. We didn't want to store our files in a totally different system (ruling out SmugMug) so since Pics uses Google Drive for storage, and we already use G Suite, it was perfect. We're a school so we did look at school-specific systems as well but they were either too expensive, didn't have the right features, or were too inflexible. #### Reasons for switching to Pics.io We switched because with our old software, we ran into show-stopping problems with syncing our photos and lost a couple weeks' worth of time trying to solve the issues. After we thought the problems were solved, they soon returned, and we realized we needed to switch to something web-based and much more robust. #### Vendor response Holly! Thank you for review. We appreciate your company being with us and continue working on our product. Replied November 2019 --- ### An excellent DAM for our marketing operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros "Our marketing team has been using Pics.io for several months now, and we've found it to be an excellent digital asset management (DAM) system. The platform has allowed us to easily organize and store all of our brand materials in one central location, and the powerful search functionality has made it easy to quickly locate specific assets by applying tags and filters. We've also appreciated the platform's robust analytics tools, which have provided us with valuable insights into the usage of each asset, helping us to optimize our marketing efforts.One of the standout features of Pics.io for us has been its ability to integrate with a wide range of other tools, including Google Drive, Adobe Creative Cloud, and Slack. This has allowed us to seamlessly incorporate the system into our existing workflows and processes, saving us time and streamlining our operations. Additionally, the platform's security features, such as user authentication and authorization, as well as data encryption and regular backups, have given us peace of mind that all of our assets are kept safe and secure." #### Cons While we've found Pics.io to be generally user-friendly, we have run into some technical challenges with some of its more advanced features. For example, some members of our team have needed additional training and support to fully leverage the platform's capabilities. --- ### Tag, organize and search digital assets in Google Drive with Pics.io. - Overall rating: 4/5 - Reviewer: Philippe P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Power-user #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Google Drive's tagging and asset display capabilities are limited, but Pics.io fills this gap with powerful digital asset management (DAM) search functionalities. #### Cons Unfortunately quite slow even with a super fast internet connection. #### Vendor response Hello Philippe, We're really sorry to hear about any inconveniences you've had with our DAM. Our team is constantly working on making our software better! Thanks for choosing Pics.io! Replied November 2023 --- ### Amazing Digital Asset Management Program - Overall rating: 5/5 - Reviewer: Scott F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I set out looking for a way to manage my digital assets so that they become useful to me, and didn't cost me more time trying to find what I wanted. Pic.io allows me to save tons of space on my internal drives AND backup drives by using an infinitely expandable Google Drive system, and does it all AFFORDABLE, not to mention that it can scale up to fit future needs. Customer for life right here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros So of course, I LOVE the price levels in Pics.io, especially compared to all the other DAM software platforms out there. Past that, I LOVE the fact that they built this system to run directly from Google Drive, which is great affordable storage. I was able to use a program on my computer to upload ALL of my Digital Assets to the chosen folder on my Google Drive, and from there Pics.io worked its magic and is doing its part to keep me working. The ability to create custom tags, keywords AND custom fields is absolutely what I needed, all in a package I can afford that will grow with me into the future! #### Cons While I LOVE the fact that this system runs its storage directly from Google Drive, I do wish there was a way to run it from Amazon AWS Cloud Storage, or even my own on-site server. My catalog is huge, so uploading it all was a pain. I also wish that it did more automatic processing of things like keywords and details. I know some of that is impossible, but to a point, it isn't for basic info. #### Vendor response Hello Scott, We appreciate your detailed feedback! Now Pics.io DAM integrates both with Google Drive and Amazon Cloud storages! If you have any questions or suggestions, contact us at support@pics.io anytime! Replied November 2023 --- ### Pics.io helped us organize documents for marketing and more - Overall rating: 5/5 - Reviewer: Ekaterina K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros "I think pics.io is a great DAM system that has completely closed our needs for managing and storing photos, videos, PDFs and even external files by adding links.I really like the feature of uploading files from outside using inbox. This is usually how we accept files from contractors. You can then open that folder with a link to download the files.The tool also has features like face recognition and video transcription. This opens up a lot of possibilities, but we haven't implemented it in our workflow yet." #### Cons "A little inconvenient that some features need to buy in the format of credits. But otherwise I do not see any negative sides of the product. It covers our needs 100%." --- ### Very helpful with all types of digital assets - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pics.io DAM system has revolutionized our data management approach as a Customer Data Platform (CDP) company. It has efficiently catered to our specific needs of managing, organizing, and retrieving a massive array of digital assets.With the system's user-friendly interface and comprehensive features (ecternal links, face recognition, keywords search, etc.), I can now accurately categorize, tag, and swiftly retrieve our data assets. This has significantly expedited data processing for all our company employees. #### Cons With no major disadvantages noticed. Maybe, version control feature can be a bit simplified as it's a bit confusing to figure out where each version is #### Vendor response Hello there, Thank you for your feedback! We understand that it can be frustrating if things don't work as expected. Regarding version control feature, you can choose one version and set it as the current revision in the Activity panel on the right side of the asset. You can find more info on this in our Help Center -https://help.pics.io/en/articles/1269332-uploading-and-comparing-revisions-in-pics-io. Hope that this will help! Our team is constantly working on improving our DAM and we will be happy to hear your suggestions if you have any. You can contact us at support@pics.io and tell us your suggestions and ideas. Thank you again for being a Pics.io user! Replied November 2023 --- ### "Great fit for my company " - Overall rating: 5/5 - Reviewer: Maksym K. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered "When we've started our journey of managing digital assets, we were at first quite content with using free storage options to store our files, internal docs, and marketing assets. However, as we've delved deeper, we realized that our pipeline became quite messy: backlog build-up made it so we'd return to campaigns and projects weeks and months after initial planning. So the conventional wisdom of relying on our memories kinda failed us there and we were struggling to remember which picture went where, so we started to think about a solution to our problem. " #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I got pleasantly surprised that it turned out to be a budget solution in comparison to the competitors. Also, the support team was quite responsive when we've had questions #### Cons The UI felt a bit intimidating at first. There are so many options and configurations inside this DAM that it felt a bit paralyzing - I wasn't quite sure what goes where at first. Thankfully, as I've already mentioned, customer support is on point - they swiftly replied to my concerns so while it might take you some time to get the ropes, you're not left to fend for yourself. --- ### Store my meta data with high security using pics.io - Overall rating: 5/5 - Reviewer: Harsha V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Compare to other Applications this found to be very useful in meta data storing and security is very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros File sharing and collaboration between our team members. Asset management one of the unique feature at any time. Find management and file sharing at any time and anywhere most helpful. #### Cons The pricing part looks Little bit complex compare to other applications, loading and accessing of large files takes bit more time which can be improved. #### Reasons for switching to Pics.io Wanted to explore a new features and user interface --- ### The best solution to start with DAM. - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered I love it and am going to keep using and promoting it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pics.io is easy to get started with any quantity of assets. I really appreciate having my assests under "my" control on the Google drive. #### Cons I dislike that I cannot trust other users to properly upload and protect the assets. They also do not use the library and continue to ask others for images or rely on their own inefficient system. #### Reasons for choosing Pics.io Easy to start up, it was favorable to store files on a trusted server. #### Reasons for switching to Pics.io Cost, and ease of use. Web GUI is also a better fit. #### Vendor response David, Thank you for your review! Replied January 2020 --- ### A useful tool for file management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered This tool saved us a good chunk of time, feels much easier to manage digital assets now. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feels like a ton of different products with 1 valuable function each were replaced by 1 very useful one when everything is combined and in one place. Saved us a hustle of transferring the files from existing storage. #### Cons UI isn't straightforward with some of the features, I had to contact support 2-3 times to get to them. --- ### Great for organising video assets - Overall rating: 5/5 - Reviewer: Duncan T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Organising video content ahead of uploading to a Learning Management System (Fuse). #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really easy to use, great organisation tools, good team collaboration tools, fantastic customer support. #### Cons The advanced search tools aren't well documented, and it would also be helpful to be able to search by metadata specific to video files, such as video length - although I believe this is on their roadmap. #### Vendor response Duncan, thanks so much for your review. Your request is already on our features roadmap list. We appreciate our users' requests and add them to our roadmap. Thank you for using Pics.io! Replied November 2019 --- ### Easy to get started - Overall rating: 5/5 - Reviewer: Ole Å. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered Very useful product that works fine wherever I am working from. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We needed a better way to save stock photos and videos, so that everyone in our (marketing) department could access the pictures. So far it works good, and it didn't require a lot of effort to get started (once our IT-department had set everything up for us). We will use Pics.io externally also, but we're not ready yet. From our testing it seems promising. #### Cons So far the experience has been positive. I still have lot of features to try out, and can't think of anything negative. #### Reasons for switching to Pics.io Change of work. #### Vendor response Hello Ole, thank you for choosing Pics.io. We are very happy that you are with us and hope that you will use more of our features for your business soon. Replied May 2021 --- ### Pics.io is amazing when it comes to DAM - Overall rating: 5/5 - Reviewer: Jelle D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pics.io is easy to get started with, their customer service is very friendly and does the best to help you. Never had any problems with using Pics.io. I choose Pics.io because I wanted my files on a trusted server. #### Cons I can't think of anything that I dislike about Pics.io except that I think the prices could be more competitive. --- ### Solution for my design team. - Overall rating: 5/5 - Reviewer: Alexandra N. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Pics.io was a answer for my question - "How I can work with outsorce designers". First probem that was soved - version control. I is very easy to make revisions and visual comments with this service. Google Drive allow to improve workflow speed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Can't imagine life without pics.io anymore - Overall rating: 5/5 - Reviewer: Patrick C. - Product usage: Used unspecified for unspecified - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Guys are really doing a terrific job adding new features. I can't imagine life without pics.io anymore. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Vendor response Thanks Replied October 2016 --- ### Simple and effective - Overall rating: 5/5 - Reviewer: Rashaad J. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. allows you to manage assets in a simple way by relying on tools already in use like Google Drive. pics.io #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pics.io is simple and effective, especially if you are already working with Google Drive. It makes it easy to structure files without completely changing your habits. #### Cons Less suitable for very advanced needs or highly complex organizations. With very large libraries, loading times can be slower. --- ### Pics.io revolutionized our agency asset management, reduced costs & optimized our creative process! - Overall rating: 5/5 - Reviewer: Anthony A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered It's a gamechanger for our agency, and we plan on using them forever. The cost structure is unbeatable since it's based on seats rather than media storage limits, which will save our agency hundreds of thousands of dollars per year. This is by far the biggest cost saving per SaaS our agency uses. The DAM supports all the functions you would expect from a top tier DAM software, dynamic AI based tagging, proofing, large portfolio of media extension previews, extremely quick rendering, folder support with unlimited subfolders, meta data explorer/updater, and more. Its support for Google Drives makes it unique and adds huge value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We took a risk with Pics.io, it seemed like a newer solution in the industry and it was significantly less then what the competitors offered in terms of cost. But, it met our goals and needs perfectly. We wanted a system that would be able to seamless collect all our client's assets, which we're currently being stored inside of Google Drives and more importantly Google Shared Drives. We did not want to significantly change our onboarding process and to keep it as is we needed to continue to use Google Shared Drives with our DAM software. I was a bit worried that it would be a ghetto implementation due to all the API work required to get software like this working, but it was flawless in the end. The biggest driver for us was cost. Since we are a full-service media agency, we produce terabytes of information in terms of videos, images, raw formatted creative, and even some rare formats like 3D. The cost to do this with other DAM's would be easily 5-6 figures per month since we would need to pay by the GB. The ideal solution for us would be to use our Google Drives since we have UNLIMITED storage. Pics.io was able to deliver a fully working DAM with dynamic creative support and previewing using our Google Drive storage saving us hundreds of thousands of dollars per year. I think it would be impossible for any other DAM to compete with this solution on cost and functions. - Cost - Integration with our Google Drive's and Google Apps - Ease of Use - Support - Functionality #### Cons At first, some less common formats like PSB (Large Photoshop Files) did not have support at all for previewing and some larger PSD's failed to preview. This would have been a major issue for us, since the entire reason we decided to go with a DAM over just a Google Drive was to be able to quickly preview media files in mass. Pics.io was able to quickly fix these issues and add FULL support once we reached out to there support via LIVE CHAT! This was huge for us, since it's rare to have a SaaS turn around feature requests within a day or two on demand. Overall, support has been nothing short of exceptional! Second issue, which hasn't been fully fixed yet, is the AI scanning / tagging of assets sometimes seems to fail with some formats. They have been working on making this better, so I'm not overly worried about it and it's not a hugely important function for us. For the most part, it works well. Overall, Pics.io has been able to resolve any issues we experienced. As a DAM, it works very very well. #### Reasons for choosing Pics.io Pics.io had ALL the same functionality in terms of the DAM software, but it exclusively supported working with our Google Drives and it's SEAT based pricing model helped us save a ridiculous amount of money. #### Reasons for switching to Pics.io Support for Google Drives, which allows us to save hundreds of thousands of dollars per year. It supports all the same features as leading DAM software, but Google Drive's and its SEAT based pricing model make it extremely unique and valuable. We already had ALL our media in Google Drives, so moving them into Pics.io was a seamless process for us. #### Vendor response Anthony, we highly appreciate your being with Pics.io and sharing your experience. We are continuously working on improving our product and our support team is always here to help. Replied November 2019 --- ### Seamless Integration - Overall rating: 4/5 - Reviewer: Valeriia D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Switching to Pics.io's digital asset management (DAM) system was one of the best decisions for our company in the past year! Its intuitive interface is easy to use, making onboarding very smooth and not stressful. The learning curve was minimal, and we were able to train our team quickly, improving our operational efficiency significantly. Pics.io's responsiveness deserves special mention. Their customer support is prompt and efficient, always ready to assist with any issues. We've witnessed improvements in our workflow and project management due to the powerful features and smooth integration. We store all kinds of digital assets in this DAM, including documents, pdf files, video and audio records, etc. And looking for the necessary files has never been easier. #### Cons Minor Issue: At first, metadata management took time. However, using Pics.io's AI smart tagging helped a lot. This made the task quicker and easier. --- ### Truly Transformative Marketing Tool - Overall rating: 5/5 - Reviewer: Mariana D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Pics.io DAM system has revolutionized our operations. We store all our essential materials – from marketing collaterals to presentations, social media post images, and beyond – right in the Pics.io library using Google Drive storage. What stands out for me is how intuitive and easy-to-use the platform is. Even those who aren't tech-savvy can navigate the system with ease. Searching for assets is a breeze, thanks to the powerful search engine, saving us countless hours previously spent on manual searching. Saved searches also save us lots of time! Additionally, the user permissions feature is a game-changer. It has brought so much efficiency in the way we handle our digital assets. We can easily manage who can access what, providing a great level of control and security over our digital materials.Pics.io isn’t just beneficial for one team, it’s useful across the board. It’s really helped streamline our work, making our processes smoother and more efficient. Highly recommended for any company needing a robust, user-friendly DAM solution! #### Cons Occasional bugs that get fixed in no time :) --- ### A good tool for our workflow - Overall rating: 5/5 - Reviewer: Jane D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered The experience of using this DAM shows that it really can save time and therefore money. The main thing is not too lazy to set up different roles in the system and some rules for loading assets. The trial may not answer all your questions, so try to go to a demo to clarify all questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a really good DAM for not a lot of money. Considering you're not overpaying for storage and you can keep all your assets on your Google Drive. We had a few storages we were working with and the Pics.io team helped us with a full migration to Google Drive. #### Cons I really want autotagging for videos, just like it is implemented for images. But this is not very critical, now we use the transcribing function for this. #### Vendor response Hello Jane, Thanks for your feedback! As of now, AI keyword tagging is only available for images in our DAM. Using the AI transcription feature is a great solution here! Our team is working hard to make Pics.io software better every day. If you have any questions or suggestions, please contact our support. Thanks for choosing Pics.io! Replied November 2023 --- ### Revolutionizing our digital asset management with pics.io - Overall rating: 5/5 - Reviewer: Vira S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As the Relationships Manager, I have found Pics.io to be a game-changer when it comes to our digital asset management process.The product is incredibly easy to use, and the user-friendly interface has allowed our team to quickly and easily manage our digital assets.The search function is very powerful and allows us to quickly find the assets we need, even if we have thousands of files to sort through.The collaboration features are also very impactful, as they allow us to easily share and work on assets with other team members, no matter where they are located.Integration with our existing business processes was easy, and we were able to start using Pics.io almost immediately without any major disruptions. #### Cons It would be helpful if there were more customization options available for the interface, such as the ability to change the layout to better suit our team's preferences.The pricing structure can be a bit confusing at times, and it would be helpful if there were more transparency around the costs associated with different plans. #### Vendor response Hello Vira, We appreciate your feedback! You can check our pricing on our website - https://pics.io/pricing. We're constantly working to make Pics.io better for our clients. If you have any other questions or suggestions, please, contact our support team. Thanks for being a Pics.io user! Replied November 2023 --- ### Pics.io is a good asset management tool for small organizations - Overall rating: 4/5 - Reviewer: Emily G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Pics.io has been positive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pics.io is an easy-to-use tool at a modest price-point. It was easy to implement since it syncs with Google Drive. It was not intuitive at first, but I quickly got used to the interface. The customer service is great. There's always a representative available within minutes via their chat, and they help me resolve issues quickly. Overall, I'm happy with the software. #### Cons The Pics.io web views are not as customizable as I would like them to be. The asset inbox cannot be customized, so we can't use it for external stakeholders, since it's not brand-aligned. The AI feature is not great at identifying keywords for assets. It could be improved. #### Reasons for choosing Pics.io Pics.io was less expensive and had more of the features I needed, with friendlier customer service. #### Vendor response Hello Emily, Thanks for your feedback! We've recently added a customization feature to inboxes, so now you can modify them to match your requirements! We're always working on making our DAM system better for all the clients. If you have any other questions or suggestions, please contact our support team. Thanks for being a Pics.io user! Replied November 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/cms/pics-io-profile/reviews/?page=2) --- Pics.io Reviews, Pros and Cons - 2026 Software Advice