What are Plytix users saying about the software?

Brilliant PIM and five star customer service

Plytix has proved invaluable for us when migrating from Magento 1 to Magento 2. The ability to adjust the setup so easily within our own team has saved us both time and money. The team at Plytix is incredibly friendly, knowledgeable and eager to help.

Pros

Plytix is so easy to set up, use, and adjust to our ever changing needs. The ability to map the headings over for each channel has saved us hours of work when migrating from a Magento 1 to a Magento 2 site.

Cons

There are some features missing that would be useful for our company, however we know these features are in the works and hopefully will be coming soon!

Flexible platform and easy to use

When we started our digital transformation journey, we didn't even know what a PIM was! Now Plytix is the 'point of truth' for our website, ERP and CRM systems. Plytix was a great solution to help us manage our products and ultimately provide the knowledge and information that our customers have requested from us.

Pros

The layout and ease of use - everything just makes sense. I find this platform to be very intuitive, and whenever I was stumped, I would check the Help Center for guidance.

Cons

Implementing a new system forced us to really look at the integrity of our data - it was a challenge to gather and sort and check our product information. The one area that I wish had a bit more depth was the structure - we have products that come in different sizes, materials and colours and had to choose which was the dominant field when establishing the relationships between products. But it's not a big deal - the Plytix team was able to advise how best to make that happen.

Plytix isn't the best but enough to start with

Pros

easy to use features. We started using it in a short time and all our colleagues understood clearly how to use it.

Cons

No administration levels. It's too easy for anybody which has access to the system to delete also accidentally important data in each record.

Amazing Value for the Price

The ability to add thousands of products onto a website quickly

Pros

It allows us to use a PIM without having to pay tens of thousands of pounds a year and get all of the benefits associated with scaling up the business. It was very easy to set up and we had our first connection with our website within a few days.

Cons

There are many little features that could be improved but the main one is the inability to change imported values in a spread sheet (such as appending text to a column) and all work must be done in the spread sheet first. They have computed attributes for their exports, but would be good to have something similar for their imports too.

CFH Review

Pros

Easy import / export Routine processing of assets Asset storage Unlimited attribute creation Dynamic PDF generation + real time E-catalogs

Cons

Lack of private usage (it's all a shared workspace)

It's the best value PIM software available online!

Keeping our database in sync and online.

Pros

The value of their product and services is absolutely the best! Plytix is the first PIM database we have purchased but before, we tried all the top PIM solutions in the market and we could not meet their prices. The Plytix gave us the best offer for implementing the PIM system. Once we went through the onboard process which was a breeze thanks to their support group, there was some learning curve of about one week to get things rolling. Once understanding the way Plytix operates, it was very easy to use. We took about two weeks of tweaking the data columns as how we wanted it and from then on, it's been well used. We work with close to 2,000 skus. We have uploaded all the data we can imagine onto Plytix. And exporting the data was very easy too but it would require some setting up and tweaking involved. We are using plytix to upload our product database, images, files, and custom prices for customers that established a unique pricing structure. Plytix also has catalog feature which can export certain products or all the products as a pdf. This can be used for catalog or individual tech sheets. It is still in need of updating some of this feature. They are constantly working on improving the programs and features which is why we will stay with them long term. We are most satisfied with their products and services.

Cons

Cons about the Plytix is when creating an export job, we had to add each data column one by one instead of "add all data columns". The exporting requires choosing which data columns to export. The PDF catalog feature is limited as we cannot choose the size of the product image. Cannot generate a PDF price list with small thumbnail image of the product because it will usually show one item per one page. Once an attribute is created, it cannot change type. If an attribute is number type, you cannot change to text type after it's been created. You will have to find alternate way. By duplicating, recreating attribute with new type, and then deleting old attribute. There is no "undo last import". It would be great feature to have. When browsing all products, the thumbnail view of images are too small. When selecting what items to put in the catalog, you can select the entire page but the page is limited to 100 items. So there are 2,000 sku, you have to flip through 200 pages and make selections per page instead of selecting by filter, or have select all and then unchecking items not to show.

Plytix a good alternative for Akeneo

My experience with Plytix is very positive. Are always ready to help. Easily accessible. A disadvantage is that the development sometimes takes a little longer or is not relevant for our organization.

Pros

The best feature is that it is a complete web-based (SAAS) solution and a great support department.

Cons

The disadvantage is that it is a Saas solution and there is not always the option of customizing

Simple use. A very honest, no nonsense bunch that are clearly working on improvements consistently,

Pros

Having been strung along for weeks by a competing company prior to receiving an astronomical quotation, I opted to have a look at you guys. In which I was convinced you were for me, within an hour, on the basis of the functions meeting our requirements, and you guys there being brutally honest of what you can, can't and will be able to do. Favourites being ease of use in general, the functionality of catalogues, and how helpful people have been on the live chat.

Cons

I'm unable to create user accounts for my colleagues until I can select who can and cannot amend product details - I have been informed that this is being worked on however. Additionally, if I'm in 'All Products' and apply a quick filter, I'd like to be able to go in and out of products on that list without having to apply the filter each time or saving as a list (maybe just be able to click on a product and open it in a new tab?). No altering of the pdf look/layout beyond the covers, which in testing I find sometimes don't print full page (couple inches of white on the right and bottom despite correct spec, while other times it works fine).

Excellent. Saved me days of work. Has more than paid for itself already!

Saved me time and money by allowing me access to product data quickly. But also able to share selected product data with selective customers.

Pros

- Ease of use - Can set up and operate without an IT degree! - Flexibility - You can change data quickly using bulk edits / uploads. But can adapt the data held to your requirements. - Structure - Well structured system that makes sense but also the structure allows a high degree of flexibility Overall an easy to set up and use system that makes managing large product catalogues a breeze. Beats a spreadsheet any day. Now an integral part of our business now and in the future. Thank you to plytix for delivering a great product.

Cons

- Sometimes doesn't work well with firefox browser, so I have had to switch to chrome. When i had an issue i contacted the service team and they dealt with it quickly telling me what i needed to do.

Product management made easy

Great service and support . Nice to have a spanish account manager. We didn't have to install any servers on our side, the setup process was really easy. Free trial to test everything and be sure about the platform capabilities.

Pros

- It has very good UX. - Cloud based - Great support (English and Spanish) - Easy setup process

Cons

We are just waiting for API integrations regarding the data sync between plytix and our backoffice.

Life Simplification via a PIM

Beyond making my own life easier, Plytix has opened new doors. Moving from a siloed e-commerce model to a product-data ubiquity model has freed us from the development overhead and delays previously incurred whenever a new data-model required fulfillment. Now we can move fast. We can be nimble, testing new opportunities at nearly zero cost. Experientially, the Plytix Team has been remarkable to collaborate with. Everyone is an expert. Everyone seems to be sincerely invested in our successes and willing to dig-in to respond to our specific needs. It's an impressive team they've built.

Pros

The centralization of all product information into a single, easily maintainable, data-source that is both extremely flexible and very robust. The ease with which I'm able to then live-feed our product data to internal and external systems is also remarkable. Over all, I like best that Plytix simplified my life. We now have an "authoritative source" for all product data and it's portable to wherever we need it. A very impressive platform.

Cons

Developers in the USA that have experience with Plytix is somewhat limited, as compared to something large like SAP Product Content Hub. This is somewhat mitigated by the fact that the Plytix PIM is intuitive enough that the learning curve is very short.

Plytix Index

We are using Plytix Index as the base to relaunch our new e-commerce websites and allow us to integrate with more than one marketplace in the future - We have come to realise after 12 years of selling online our data was poor and needed to be organised to build for the future.

Pros

The one thing about Plytix Index I like is the Ease of use of the software - unlike alot of other PIM's I dont have to be a programmer to get it to work, Its quick and efficient and will form the base of our continuing development for our e-commerce business. The support guys are amazing and will do almost anything to help.

Cons

Unfortunatley I have personally tried to run before I can walk, I want the features of a $30000 p/year PIM for Almost free and the cost per SKU can work out expensive if you have a lot of products like us - The developers are continuing to work on new features which in time will make Pytix Index something to be rivaled.

Intelligent solution for small money

before the introduction of Index we had stored our product data in .XLSX tables.... Horror. With Index I can now retrieve our product data from anywhere, share it with customers and with Index we are very fast with our products on the market. Our wish is to be able to generate beautifully arranged and visually appealing data sheets with Index.

Pros

The ease of use, data entry and open database structure is great. Plytix Index is best suited for PIM beginners as well as advanced users. Of course not everything is perfect but the Plytix team is very customer oriented and takes customer needs into account when developing the software.

Cons

A PIM must fulfill the following four tasks for me: - input - Processing - Analysis - output The first three makes index good, the output still has improvement potential. The feed export in .CSV, .XML and .XLSX is great but the catalog PDF export function is still not sufficient today. The customer must be able to create his own PDF catalog or Index must offer at least a selection of templates. Translated with www.DeepL.com/Translator

Plytix Review

Being able to manage large volumes of data for multiple channels each with its own requirement was always a challenge. Plytix has been a great help and made the work so much easier to manage.

Pros

A great piece of software that has been a great help in managing our data for multiple channels. It has enabled us to be able to specify what data we need and where using one central location for data.

Cons

Athough it is not as advanced as some PIM software there has been great improvement in what is available over the time we have been using it and lots more to come in the pipeline.

Birlea Furniture Love It!

Like the "Pro's" section it's centralised data, given our staff easier data to find (which has improved product knowledge) and overall make our brand look much more professional.

Pros

It's really easy to use and customer service/support is by far the best I have ever experienced in any industry. If your a beginner or Pro you'll be able to use this software at ease. The software it's self is really adaptable and no same portal would be the same. It's enabled us to centralise our data and organise all of our files. It's helped us with data, customer service (We've set up customer portals), staff knowledge and much more. Best of all it's saved us time and given our staff better/easier product knowledge.

Cons

Not a con as such - but feeds/channels work better with some competitor software. For example on a competitor's platform you can upload their data sheet and map the data quicker. You have a drag and drop system to match the data attributes.

Extremley Easy to Navigate

Pros

Everything is simple and clear to navigate through. I can easily search for a product, download all images, and other documents with a simple click, and never have to worry about not finding what I'm looking for.

Cons

The font is kind of boring to look at but all else is superb.

Great Product

So far Plytix has been a positive experience from both product and support.

Pros

The speed and efficiency in which we are able to upload, modify, access and share all of our product information has been very beneficial.

Cons

Direct ERP integration would be a helpful. Options to customize the look and feel of the catalogs falls a bit short.

New possibilities

We were looking for one system to put all our data in and connect this system to all our channels, and Plytix provides the necessarty tools to fulfill our needs.

Pros

Very userfriendly software with unlimited bulk import options which saves a lot of time and is very efficient. The customer service very patient and helpful and is alway available.

Cons

So far, the system doesn't have any restictions. The uploading of all the images and renaming the images and re-importing the images seems a little circuitous.

Great Quality and very passionate team

It is a must for online retail business and Plytix is one of the best solution for this area. I searched almost for 1 year to find to best solution and an affordable product. Plytix helps my company to save time more than I expected

Pros

Easy to use and understand User-friendly Importing and exporting a lot of information is very very easy. Have a great team when you need support Price is the best for its service

Cons

Need more specific improvement for attributes area

Plytix makes me life easier on a daily basis

I have used Plytix to solve more problems than I can possibly list. Even as a simple organizational tool, it is has more than proven its worth to me. Beyond that, it's potential to assist in tying our various platforms together as our mothership of information is exciting.

Pros

Plytix is a very useful tool for organizing our product data. I have a SKU database of nearly 3000 items. Plytix gives me the ability to create my own attributes and group them how I need. I can then create feeds using my own custom criteria to perform a ton of different tasks within my company's various departments. Implementation assistance and support has been top-notch. From that aspect alone, I've yet to see Plytix outperformed.

Cons

Nothing major. Minor issues are resolved quickly and professionally.

I use PIM daily and am satisfied with the experience so far. Previous user of Salsify.

Plytix PIM helps me organize and work within my business's inventory quickly and easily.

Pros

I like that PIM is the kind of product that can be adapted to meet the needs of my business and that it organizes the information for each product quickly and easily.

Cons

Plytix lacks crucial NEXT BUTTONS that make moving from one product to the next in a group a process that can either be a. smooth and easy or b. a repetitive task of jumping back and forth in the same two pages repeatedly.

Since we started January, Plytix has been everything we've hoped for and more!

Hours saved on item setups, saving time for us to work on other side projects!

Pros

I like the way we take advantage of using your feeds and catalogs. We can personalize everything we do based on each customer and it saves us hours for each build/setup we have for them. I also like the layout of the software - it's very easy to maneuver around and it's very visual, making it easy to work on something with Plytix open on another screen. Lastly, I love the customer service. Your service is a big reason we decided to go with you because you

Cons

The thing we like least about Plytix was not being able to make lists with a bulk search, or search for products using multiple skus. Because we have item setups of over 100 some times, it is a pain making lists by searching for one SKU at a time.

Very satisfied

Plytix Index is a great way to organize content and product related files, but is still in development. It has all the basis functions you can ask for, but lacks sometimes in speed and advanced functionality. Their great customer support makes up for it though!

Pros

- Very easy to use - Great customer support - Always operational - Clear about updates - Very flexible

Cons

- Still in development, advanced functies missing, like calculated attributes - Some minor annoyances, like that there is no option to set and/or rules for filters.

Looking Good

We have a complex and incredibly diverse product data, that needs to be edited in very specific and different ways to serve a number of different channels, Plytix seems to be able to help us to achieve a working structure to manage all this, our product data is by nature extremely difficult to set up and we are more than happy with the assistance we have had and continue to have from our support staff at Plytix

Pros

The knowledge and honesty of the staff I have dealt with, the release cycle of new features

Cons

Takes some time to understand how to get our data to fit, but I suspect this would be true whichever PIM solution was used

All-in-one solution

Pros

Ease of using, its time-saving characteristics & connectability to other channels/feeds

Cons

Missing the bulk edit in the image section