Plytix vs Sales Layer
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.7 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.9 / 5
4.8 / 5
Functionality
4.3 / 5
4.6 / 5
Last Review Written
January 10, 2024
August 27, 2024
Pros/Cons
Pros
- Great overall experience, was offered a lot of help with the set up of Plytix and great customer service help with anything afterwards.
- It’s is great to store all of your product information and when you have many items it makes it great to have it all in one place.
- Customer service is amazing!!! They help whenever you need them, even with video chat to really help understand how to use everything.
Cons
- A disadvantage is that the development sometimes takes a little longer or is not relevant for our organization.
- Some features that competitors have are missing such as hiding attributes for certain products and using workflows.
- Not much to complain about, because the team is still relatively small it can take a while for some suggestions to be implemented but this is more of an inconvenience than an issue.
Pros
- It helps to organize, classify, standardize, and publish and share your products. In addition, it is easy to use, intuitive and visually attractive and friendly.
- A great product with a comprehensive and effective support service is rare to find, and Sales Layer has been a happy surprise.
- The software includes a variety of channels, and the instant catalog feature is great for us. The customer service is also fantastic, and the chat makes requests for help very easy.
Cons
- It was hard to figure out our problems by ourselves with their support tutorials, which can be a bit limited.
- One of the worst companies I've ever worked with.
- When adding new images into the library againsts a product you have to add then one at a time. Having a multi select option would cut down the time it takes especially when adding 5-6 images.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
