Process Street

Process Street

RATING:

4.71

(566)

About Process Street

Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like employee onboarding, client onboarding and tenant screening. Manage your team wiki and company handbook 100% free. Join Salesforce, Colliers, Drift, and 3,000+ others who use Process Street today. ...

Process Street Pricing

Try Process Street free for 14 days, no credit card required. Free: Process Street is available for free Pro: $25 (per user, per month) Enterprise: Contact Process Street for pricing details

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Simple Process and Workflow Management. Process Street is a simple, free and powerful way to manage your team's recurring checklists and procedures.
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Process Street Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 539 reviews

User Profile

Maddy

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2021

All my business processes can be managed within Process Street

We use Process Street similarly to a project management tool. All of our new content projects are administered via Process Street and this tool makes it easy for everyone involved in production to know what's expected of them, when. It's a flexible process that changes when, for example, clients need edits or we have to modify the workflow after first assigning the topic. Process Street works with us, not against us. We also use it for miscellaneous tasks like onboarding new team members, new clients, and to set expectations for various repeated projects outside our standard new content workflow.

Pros

I love that I can use this tool to build any workflow, for any use case, and for any customer. I have not found a project management tool (and I've thoroughly tested several) that empowers me to build an intuitive custom workflow like Process Street has. I feel like I'm only scratching the surface of what I could accomplish with this tool and the possibilities are exciting!

Cons

There are some quirks that I trust will be worked out in time, like more options for organizing conditional logic settings or being able to copy parts of one workflow to another. I think the only thing I would change about Process Street is creating some additional efficiencies to scale workflow building but I can't think of any major features it's missing.

Reasons for switching to Process Street

Every other project management tool I've tried has ultimately been too rigid for the ideal workflow as it exists in my head. Process Street allows me to build custom workflows for any situation, up to and including specific client requests and guidelines.

Thomas M

Verified reviewer

Company size: 11-50 employees

Industry: Construction

Time used: Less than 12 months

Review Source: GetApp

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2021

Great Systems Checklist for Operations

Process street has created a new level of accountability for our company. We are looking to scale quickly and process street has been there for us as we move towards our Vision. The customer service and customization [SENSITIVE CONTENT] has provided is beyond what we have experienced using any other software.

Pros

The checklist feature that is repeatable daily, creates a continuity for all employees and managers.

Cons

More project management tracking and better communication for dispatching and service orientated projects would help create a bigger impact for us.

Reasons for choosing Process Street

The checklist features and overall application fit our need to become more accountable as a company.

Reasons for switching to Process Street

We wanted easier checklist style format which would lead to more accountability

Jessa

Company size: 2-10 employees

Industry: E-Learning

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

September 2022

Fabulous software

I have loved it for documenting processes and providing step by step workflows for students to follow.

Pros

Process.st has allowed me to create learning modules for students in my online program, embedding files and videos where they need them. I was able to create step by step processes that are easy for them to follow. I have also used it to document my internal processes, which simplifies repetitive tasks and onboarding of new employees. I highly recommend it!

Cons

Users need to save their link to return to their work, and I've had to teach people how to do that/where to keep those links.

Gabriel

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

August 2021

Process.st review

Pros

Helps our team maintain consistent results in day-to-day tasks, and manage small projects/more involved tasks where multiple people have a part in getting things done.

Cons

– Lack of granularity in roles/permissions (ex. needs an Editor-level role to allow creation and maintenance of checklists without access to truly administrative settings/controls) – Unexpected results with regard to assignments (ex. all our employees are admins as we want them to have the ability to create and update workflows; being an admin makes assignments/permissions/visibility moot) – Too little automation customization (ex. Slack connection is very limited) – The presentation of certain features and functionalities can be confusing (ex. Reports and Inbox appear to serve a similar purpose, with Inbox being comparatively feature-poor) – Content -> Send Email and Forms -> Long Text lack even simple formatting capability

Paul

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

happy user

I recommend a few friends already.,

Pros

I like the interface, it is so easy to use. I have set up the workflow myself in the free trial period, without any help of Process Street client service team. the documentation page offer a lot of solution already.

Cons

it took me some time to understand the workflow and run and how to set the name for run and workflow

Reasons for choosing Process Street

i can set up everything myself during the trial period. once I set up everything and learned the concept. it is hard for me to switch to another vendor.

Reasons for switching to Process Street

they stop supporting us after 6 years

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