R2 Docuo

RATING:

4.6

(14)

About R2 Docuo

R2 Docuo is a cloud-based enterprise content management and workflow solution. Its main features are control over creation, documents storage and sharing, office process automation using finite machine style workflow diagrams, document and email templates, team collaboration, desktop or mobile and GDPR-compliant secure cloud storage. The R2 Docuo workflow approach lets you describe, order and automate the actions that are applied to each document according to its business workflow in a matter of minutes. Once your team is using the tool it enables the improvement of workflows over time with quick fine-tuning iterations. No technical knowledge is needed in order to set up and configure R2 Docuo workflows.
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R2 Docuo Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for R2 Docuo

1 - 5 of 14 Reviews

User Profile

Derek

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

The file storage and sharing app that ticks all our boxes

The benefits of having encrypted online storage and sharing are just the start. Financially our business will benefit as we can now do away with our server and give all our staff the ability to work at home and access their documents anywhere in the world.

PROS

I really like the fact that R2 Docuo is a pure file storage and file sharing app and not a syncing service. I don't want to sync my documents to a PC and it is so easy to download and edit documents. The other great feature is the ease of assigning permissions to different users and collaborators.

CONS

The inability to save a new document straight onto the app.

Vendor Response

Hi Derek, thank you for your feedback. We are glad to know you are using R2 Docuo filesharing and cloud collaboration features. We have registered your suggestion about creating new documents straight in R2 Docuo. The team will consider your ideas and those of other users in order to improve the service as much as we can. Regards

Replied February 2019

Silvia

Verified reviewer

Banking, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

A tool made to improve your productivity

I have been using R2Docuo for months to organize all the documentation of an organization in which I collaborate regularly. What I liked most about R2 Docuo is the ease of learning how to use all the functions we needed.

PROS

Workflow utility is very useful for establishing work processes. Also we can send large files without using another software.

CONS

There's nothing I didn't like about R2 Docuo, I thought it was a very useful tool.

Reason for choosing R2 Docuo

In the R2 Docuo portal they explained very well all the functions of the software and those functions were just what we needed.

Vendor Response

Hi Silvia, Thanks for sharing your experience with R2 Docuo.

Replied July 2019

User Profile

Óscar Antonio

Verified reviewer

Business Supplies and Equipment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2019

R2 DOCUO makes our WORK easier

PROS

The best thing about this software is that it facilitates the daily work of our company, saving both us and our customers, as we share a common place to exchange and store documentation.

CONS

What I like the least is that you can not customize the appearance of the entire directory.

Vendor Response

Hi Óscar Antonio, thank you for sharing your opinion about R2 Docuo. Glad to know R2 Docuo file exchange features are solving requirements for your business. Corporate image customization always has been a main goal of R2 Docuo. We are working towards making that customization deeper in the interface and hope to improve that in the future.

Replied March 2019

Anonymous

5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Fabulous data management tool

It’s the best tool tried, always improving funcionalities and very easy to use. The department I control wouldn’t work the same without R2 Docuo.

PROS

A very easy to use tool and specially, very easy to configurate (even if you don’t have IT knowledge).

CONS

I miss more product info/ training specially when you have lots of procedures settled and you want to improve them with new functions. I also miss more friendly and custom online checklists.

Ruth

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Docuo in UPCH

It is a tool that has become indispensable for passing financial audits.

PROS

I can create processes and translate them into software, it also serves as storage for all files.

CONS

Is not the product, but the origin: The time difference that exists between Peru and Spain.

Vendor Response

Hi Ruth, thank you for your review. We look forward to streamline support in LATAM so timezone issues are less frecuent.

Replied March 2023