About Salsify

Salsify is a product experience management platform that helps brand manufacturers offer the product experiences that customers want, anywhere they opt to shop online. It provides a product content management and digital assets management (DAM) tool that helps users to customize product pages and drive sales.

Unlike a conventional PIM merchant, Salsify provides a flexible method for data modeling. Salsify enables brands to pull product data anytime and anywhere. Brand makers can import and form any type of content from any source. Salsify analyzes if the content is created according to the criteria of sales channels that the company publishes to.

Data is transferred securely and with complete transparency. Clients can also prepare a digital product ca...


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Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of Salsify

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

December 2017

Sebo from J Perkins Distribution

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Incredible power for a multi-channel world.

Effectively manage large product content portfolio with lower resources.

Pros

There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels.

September 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

September 2019

Great tool to host all product data

Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.

Pros

The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons

Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.

Reasons for Choosing Salsify

Pricing and capabilities. Salsify was the better option for us for the price, and for what it offered in return.

April 2018

Sanjay from RB (Reckitt Benckiser)

Verified Reviewer

Company Size: 10,000+ employees

Industry: Consumer Goods

Time Used: Free Trial

Review Source: GetApp


April 2018

October 2020

Tana from Pattern

Company Size: 201-500 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2020

Great idea

Overall I think this is a great tool and helps clean up processes.

Pros

In the eCommerce space, there is a lot of duplication of copy imagery across all platforms. Salsify makes updating really easy.

Cons

Setting it up is really difficult and takes a lot of time. I do believe it is worth it in the end though.

August 2016

Kowanda from TMP International

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2016

Great quality and support

In using Salsify I have been extremely impressed with the quality and support that we have received. They continue to add more features and functions to the site all the time. Due to the large amount of data that we are dealing with it is great to be able to bring it all together, however my wish (if possible) would be to find a more streamlined process to bring it all together and to get onboarded more quickly, easily and efficiently.

Pros

I like the fact that we can load all the information and photos into one place. Salsify works well and suppport is available.

Cons

I would like more "hands on training" to learn how to get our products onboarded more quickly and efficiently so we can actually utilize the site as it should be. We experience a lot of training which was the trainer doing the process and us trying to follow along; as we all know most of us learn by doing and I think a lot has been lost due to this.

Response from Salsify

Replied August 2016

Hi Kowanda- Thanks for the feedback. We're looking forward to the onsite training we've been planning over these last few weeks. Dedicating time like this will allow our customer champions to dive deep on your product content goals and help your team be successful with Salsify.  As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY. I¿ve also sent you an email directly with the above info.  Looking forward to meeting you in person! Best, Kate Roda