











Supported Operating System(s):
Web browser (OS agnostic)About Salsify
Salsify is a product experience management platform that helps brand manufacturers offer the product experiences that customers want, anywhere they opt to shop online. It provides a product content management and digital assets management (DAM) tool that helps users to customize product pages and drive sales.
Unlike a conventional PIM merchant, Salsify provides a flexible method for data modeling. Salsify enables brands to pull product data anytime and anywhere. Brand makers can import and form any type of content from any source. Salsify analyzes if the content is created according to the criteria of sales channels that the company publishes to.
Data is transferred securely and with complete transparency. Clients can also prepare a digital product ca...
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2017
Sebo from J Perkins Distribution
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Incredible power for a multi-channel world.
Effectively manage large product content portfolio with lower resources.
Pros
There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels.
September 2019
Anonymous
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
September 2019
Great tool to host all product data
Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.
Pros
The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.
Cons
Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.
Reasons for Choosing Salsify
Pricing and capabilities. Salsify was the better option for us for the price, and for what it offered in return.
April 2018
Sanjay from RB (Reckitt Benckiser)
Company Size: 10,000+ employees
Industry: Consumer Goods
Time Used: Free Trial
Review Source: GetApp
April 2018
October 2020
Tana from Pattern
Company Size: 201-500 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
October 2020
Great idea
Overall I think this is a great tool and helps clean up processes.
Pros
In the eCommerce space, there is a lot of duplication of copy imagery across all platforms. Salsify makes updating really easy.
Cons
Setting it up is really difficult and takes a lot of time. I do believe it is worth it in the end though.
August 2016
Kowanda from TMP International
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
August 2016
Great quality and support
In using Salsify I have been extremely impressed with the quality and support that we have received. They continue to add more features and functions to the site all the time. Due to the large amount of data that we are dealing with it is great to be able to bring it all together, however my wish (if possible) would be to find a more streamlined process to bring it all together and to get onboarded more quickly, easily and efficiently.
Pros
I like the fact that we can load all the information and photos into one place. Salsify works well and suppport is available.
Cons
I would like more "hands on training" to learn how to get our products onboarded more quickly and efficiently so we can actually utilize the site as it should be. We experience a lot of training which was the trainer doing the process and us trying to follow along; as we all know most of us learn by doing and I think a lot has been lost due to this.
Response from Salsify
Replied August 2016
Hi Kowanda- Thanks for the feedback. We're looking forward to the onsite training we've been planning over these last few weeks. Dedicating time like this will allow our customer champions to dive deep on your product content goals and help your team be successful with Salsify. As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY. I¿ve also sent you an email directly with the above info. Looking forward to meeting you in person! Best, Kate Roda