NetDocuments Software
About NetDocuments
NetDocuments is a cloud-based content management system (CMS) that offers businesses document management, email management, collaboration, and governance.
NetDocuments allows users to create, view, edit, and share documents on any desktop or mobile device. The solution also provides advanced, built-in tools and safeguards to help collaborate on complex documents with both internal and external stakeholders.
The NetDocuments platform houses a search engine that enables users to quickly reference or retrieve content as required. All data is backed up, secured, and properly regulated with the platform’s infrastructure and comprehensive governance protocols.
A mobile app is available for both Android and iOS devices.
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NetDocuments device view
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NetDocuments User Reviews
OVERALL RATING
Showing 1 - 5 of 24 reviews
Evan
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2021
NetDocuments - Great Cloud based DMS
Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable
Pros
The whole package exists in the cloud. It just works. Indexing Works. Importing Works. User Management Works. Very little can go wrong as they handle the infrastructure.
Cons
When it does go wrong it can be time consuming to get it fixed. Often the issue requires a patch to their software which can take some time to get and implement from them
Matti
Company size: 11-50 employees
Industry: Law Practice
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2021
Best document management system
Pros
NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.
Cons
Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.
Reasons for choosing NetDocuments
True cloud - iManage in the cloud means that someone installs and maintains a server just for you. In NetDocuments we don't have to worry about updates, since the system for all of their clients in the same vault is maintained together. They also have very good data center and backups (we reviewed their SOC report). Price - they gave us a better proposal
Reasons for switching to NetDocuments
We used a dated system installed locally and had to switch to something modern
Eyüp
Company size: 1 employee
Industry: Financial Services
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
NetDocuments EO
Document control is very easy and functional. I spend less time doing these things now
Pros
I can happily recommend it to my friends. My friends who use it are very satisfied
Cons
They need some improvement in the interface part. A simpler interface would be better
Zach
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2018
Could be great but falls short
Pros
The e-mail integration is awesome, when it works. We run into too many issues to where it loses a connection or fails to uploaded an e-mail.
Cons
Each update makes the system slower and slower. Every time they update their website, a feature breaks and they have to go back and fix it. Hold times for tech support and times can be a little ridiculous.
Zbigniew
Company size: 1 employee
Industry: Information Technology and Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2022
NetDocuments review
Great document and email management, a lot of time saved!
Pros
A modern, easy-to-use cloud-based professional document management system with a user-friendly interface and many useful functionalities, like manual version control, tagging and robust search.
Cons
Have not found any downsides while using the product yet.
