ShakeSpeare

RATING:

4.7

(10)
Overview

About ShakeSpeare

ShakeSpeare is a mixture of workflow automation, robotization, and a document management solution that facilitates work processes and automates many redundant tasks. It can be integrated with existing CRM, ERP, CMS, and other software solutions already in use or used as a stand-alone product. Several workflows offered as out-of-the-box are ready to use by a typical SME. Allowing for complex roles & rights settings within the organization or even with external users, the software is often used in healthcare, legal, and compliance sectors for digital processes. The software also provides a document generation function, which can create and send documents and combine various data sources. With over 180 plugins, ShakeSpeare can be used with a graphical workflow configu...

ShakeSpeare Pricing

SaaS model, license purchase and Fixed Fee SaaS/Company available.

Starting price: 

€99.00 

Free trial: 

Not Available

Free version: 

Not Available

ShakeSpeare Document Management
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ShakeSpeare Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ShakeSpeare

10 Reviews

User Profile

Matej

Verified reviewer

Computer Software, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

DMS for invoices with workflows

I like it, it enhances my work and helps me with ease of use of a DMS solution for invoices and archiving.

PROS

Out of the box preset workflows for invoice management and archiving.

CONS

As Apple user the graphical interface is not in lines of Big Sur design language.

Denis

Computer Software, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Game-changing software solution

Really satisfied - brings us the game-changing experience.

PROS

Easy to use, modular, easy to reconfigure or build up a new processes.

CONS

It's complex in learning-phase (for admin), but when you grab the know-how, it's easy and fast.

Reasons for switching to ShakeSpeare

Previous system was more-less hard-coded, one platform but with a separate applications. Shakespeare have this major advantage that all what we need and use is placed within the same application. With just one shortcut.

Vendor Response

Thank you very much for your feedback. We are always happy to receive positive reviews as well as feedback and improvement suggestions.

Replied November 2020

Hanna

Accounting, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed November 2020

System functionality

PROS

Easy and intuiative handling. Good and flexible Workflow designs

CONS

Still quite manually process. No automatic readout of invoices

Vendor Response

Thank you very much for your feedbacks. We would like to inform you that we do offer automatic readout of invoice with our OCR module (GINI) which can be connected to a workflow for automatic readout (data-capture) of invoice information. Please feel free to get in touch with our team or me directly to show you the solution. The module was implemented as part of our standard offer for invoice processing in September 2020.

Replied November 2020

Ziga

Financial Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

ShakeSpeare long term user review

Very satisfied.

PROS

Shakespeare software is daily used in our work for managing legal cases. It helps the users to have better overview of their tasks and status of legal cases. Software is also integrated with our courts, so it saves a lot of time and reduces operational risk, as it automatically tracks the development and status of certain legal cases. Additional integration with our core system is also possible, to even further automatize the manual work and focus really only on content of legal cases, instead of a lot of administrative tasks.

CONS

Not much, as the company listened to our needs and did needed modifications and upgrades to cover our needs and work process.

Vendor Response

Thank you very much for your response. As banking clients are one of our most important clients we are very happy to receive positive feedback for our solution and our work.

Replied November 2020

Ana

Retail, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

We use Shakespeare for invoice authorization

Overall experience is positive, especially in terms of customer support and personalization

PROS

transparency, personalization according to user needs

CONS

Outdated interface, not intuitive in terms of search

Reason for choosing ShakeSpeare

Integration with accounting software

Vendor Response

Thank you very much for your review. We are working on improving the browser-based interface to keep pace with the UX suggesions. A minor implementation of UI improvements with implementing a new graphical theme to the web browser interface. A major revamp of the user-interface is planned for summer 2021 which will also include an advanced and improved search function with a lot of new possibilities to search through data and documents in the system.

Replied November 2020

Andreas

Alternative Dispute Resolution, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

work flow optimization at the top level

It does take time to set up shakespeare according to my individual workflow needs, but once all is done it beats all the rest

PROS

shakespeare is a top tool to automate and digitalize pretty much all of your work flow tasks. This helps you to save so much time on your daily job

CONS

every process must be set up to your individual needs. for many of my workflows it was not possible to pull out a standard tool out of the box

Vendor Response

Thank you very much for your very positive review. We are working on offering more and more out-of-the-box workflows as part of our software, with many fields the requirements are quite specific so it is difficult to standardize, but we are definitely doing our best on a regular basis.

Replied November 2020

Samy

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Experiences so far

PROS

Shakespeare has been extremely simple to use with high degree of adaptability no matter the clients' needs. It covers all the needs a work process might have from simplest tasks to complex branching out processes. Seamless user interface.

CONS

So far nothing, any issues found has been addressed in rolling updates.

Vendor Response

Thank you very much for the very positive feedback. We are happy to get validation for our technology.

Replied November 2020

Gaber

Information Technology and Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

Affordable and feature rich DMS software

Our project had to integrate existing 3rd party front-end application with our backend application that was also connected to other external systems. ShakeSpeare DMS was used as document storage and document template engine in the project.

PROS

Configurable options for document storage with supported meta data. Easy customization of document templates using DMS engine. Out of the box integrations with several back-office systems.

CONS

We wanted to use REST interfaces for the integration but only SOAP interfaces are supported.

Reason for choosing ShakeSpeare

Solution vendor offers complete suite: DMS and BPM, which decreases IT project implementation risk significantly.

Vendor Response

Thank you very much for your feedback. We are always happy to receive positive reviews as well as feedback and improvement suggestions.

Replied November 2020

Bruno

Computer Software, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

ShakeSpeare DMS

Powerful tool for business process management.

PROS

Lots of possibility and useful tools for business process management.

CONS

Relatively difficult process programming. Requires a deeper IT knowledge.

Vendor Response

Thank you very much for your feedback. We are always happy to receive positive reviews as well as feedback and improvement suggestions.

Replied November 2020

Emin

Information Technology and Services, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

ShakeSpeare DMS & BPM

I am generally satisfied with the solution and the functionalities it offers. The solution can be customized to the client's needs within reasonable limits

PROS

Ability to customize solutions to customer needs

CONS

Sometimes simple modifications turn out to be complicated and require more time to develop and set up

Vendor Response

Thank you very much for your review and feedback. We are constantly working on supporting faster deployment of standard market requirements and are implementing new approaches to reduce resource requirements.

Replied November 2020

10 Reviews