--- title: "Soda PDF Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Soda PDF. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Soda PDF is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/soda-pdf-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Soda PDF](https://www.softwareadvice.com/cms/soda-pdf-profile/) / Soda PDF Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/soda-pdf-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/soda-pdf-profile/alternatives/) # Soda PDF User Reviews ## Reviews summary - Overall rating: 3.5/5 - Total reviews: 238 ### Secondary ratings - Ease of use: 3.5/5 - Customer support: 2.8/5 - Value for money: 3.2/5 - Functionality: 3.6/5 ### Rating distribution - 5 stars: 82 reviews (34%) - 4 stars: 66 reviews (28%) - 3 stars: 28 reviews (12%) - 2 stars: 13 reviews (5%) - 1 star: 49 reviews (21%) ### Most mentioned pros - Its redaction is actually secure—it scrubs the underlying file stream—and the text reflow is the closest thing to Word I've seen in a PDF editor. - Time Saving - The batch processing and OCR are reliable enough to digitize hundreds of legacy scans in one afternoon. - Soda PDf Extension is easy to install on Google Chrome and this save space on my device. ### Most mentioned cons - It handles heavy 100MB+ merges and batch OCR without the constant "Not Responding" errors or file corruption you get from cheaper clones. - Promise of free editing but when you go to save your first document, it will not let you and tries to forced you to but it. And a constant harassment window pops up in your system tray. - It’s a bit of a memory hog when you have multiple large files open at once. ## Soda PDF customer reviews Showing reviews 1-25 of 238 (page 1). ### A good alternative to adobe acrobat - Overall rating: 4/5 - Reviewer: David R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered soda PDF has very practical functions such as create Pdf files from URL or any format, I can handle various electronic signatures and extract texts from scanned documents as well as recognize texts from image. Soda PDF can be used in many ways in the desktop version and in the online version. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like Soda Pdf because it is a cheap alternative Adobe acrobat reader you have almost the same works you can review and edit a document delete and highlight paragraphs, it is a very practical software to use I like that I can merge various types of files such as Word, Excel, PowerPoint and other PDFs, I can rearrange the order of the pages today create PDF files from scratch. I have used your online version and it is easy to use the files load fast I can add edit text insert images password protect a file make forms among other functions. #### Cons A negative point of Soda Pdf is that the mobile version does not include all the tools of the desktop version and the online version is therefore very limited when you want to create or edit a document. Another downside is when working with multi-page documents and wanting to convert to another format the desktop version is a bit slow and sometimes, I have had to restart the software as it got stuck. #### Reasons for switching to Soda PDF Soda is cheaper --- ### Simply Reviewed - Soda PDF - Overall rating: 4/5 - Reviewer: Lakshay B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One of the best apps in this category. But there is scope of improvement before becoming the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The rate at which files are converted without any error or mixing the files. Also the theme is so simple that any new user can understand the features easily. #### Cons Need to work and improvise on the digital signature part. It can be made a more easy task to perform. #### Reasons for switching to Soda PDF Just a different option. As there is a specific limit on every site to convert files. So we need to use multiple such products. --- ### Soda PDF review - Overall rating: 3/5 - Reviewer: Blake D. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros I love how easy it is to get to the site and get started #### Cons I wish there was more features. Sometimes the current features are not as easy understand and they are not always very clear. Make all the features known because in the PDF world, there’s a lot of competition. #### Vendor response Thank you for your feedback! We're thrilled to hear that you find it easy to access our site and get started. We appreciate your input on features and clarity—ensuring a seamless experience is a top priority for us. We're always working on improvements and will take your suggestions into account to enhance usability and feature visibility. If there are specific features you'd like to see or any areas where we can improve clarity, please respond to our email! Replied March 2025 --- ### Soda PDF -- Intuitive and User Friendly Way to Create and Edit PDF Documents - Overall rating: 5/5 - Reviewer: Wendy W. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Overall? Excellent! This is a VERY user-friendly way to both create and convert PDFs, edit/fill in a PDF, sign a PDF with a created signature, and then deliver/download/share. If for some reason I need to have a colleague review a document, the review/comment function is great for easily getting document feedback. We don't use that feature as often, but it's nice to have in the available functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros It's easy to use with little to no formal training -- very intuitive. I like that it converts documents TO PDF, PDF to MSWord or other types of files, and lets me upload a document for PDF filler access. I think forms are more professional when they're typed instead of being handwritten -- cleaner and neater for sure! We use SODA to upload forms sent to us, then fill in via the PDF filler. I love how easy SODA is to use via Mac/PC, tablets, and phones. Even when my staff and I are outside the office -- at home or on the road -- we can access SODA to ensure our work continues seamlessly. PDFs created can be saved to the Cloud, Desktop, or even e-mailed. I love this software/app! #### Cons My only small complaint is that it can be hard to locate a file once it's complete. That's likely on me instead of SODA. We downloaded the software/app, and have been learning as we go. Perhaps some training on our part would make archiving easier. #### Reasons for choosing Soda PDF We used the Free Trial to check it out in real time for a month...and we all agreed that it made life in the office so much better! #### Reasons for switching to Soda PDF We found Adobe difficult to master without extensive training, despite it being the "standard" in PDF creation. We're a small company, so we need software that's easy to use AND offers a full suite of services. --- ### Great features for the price - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Games - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It gives people a more intuitive option for pdfs and there's a free version that people can try easily before they purchase the full-featured one. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It has all of the features that you need for making pdfs and then some. It's really intuitive, I think more intuitive than it's major competitor. #### Cons Even after you purchase the full upgrade, they keep pestering you to spend more and upgrade. OK, I get it, you want to sell me more product. But I had to turn off notifications multiple times and it was a headache. #### Reasons for switching to Soda PDF Trying something new and wanted different features. #### Vendor response Hi there, Thanks for sharing your impression of Soda PDF. We are glad to hear you find it intuitive and helpful. Thanks for letting us know you had issues with the pop-ups. We are glad to assist you to disable advertisements. Please follow the steps below: Click on 'Options' (a gear icon located in the right upper corner). Select 'Notification' and toggle the switch on 'Notification System'. Replied June 2021 --- ### This place is a scam - Overall rating: 1/5 - Reviewer: Nathan M. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Trying to refund during the cancellation period? Good luck. They will try everything even when you say “please refund my money” they will send long extended messages that are tone deaf offering discounts. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The software is a poor imitation of adobe pro. #### Cons There’s nothing to like, it is not suitable for editing docs. #### Reasons for switching to Soda PDF Pricing was the reason for the switch. This was a mistake. #### Vendor response Hi Nathan, Thanks for sharing your experience switching to Soda PDF. We'd like to help you edit your docs or if you want to proceed with the refund anyway, we can help you with it further. We invite you to send us a PM on our Facebook page for a prompt reply: https://www.facebook.com/Sodapdf or you can contact us via the support page: https://support.sodapdf.com/hc/en-us Replied October 2024 --- ### Not free software - Overall rating: 2/5 - Reviewer: Andrew G. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered This software seems to be fairly feature-complete and I could definitely see it as a strong competitor to Adobe Acrobat. However, I couldn't tell you how well any of those features work because essentially none of the features are available unless you use a paid version. The issue I have with this software (and the reason I'm writing this review) is that I feel like they gave me a bait-and-switch. I have been using the built-in PDF viewer in Mozilla Firefox to view PDFs, but have been looking for a free software that will allow me to manage bookmarks in PDF files. From my research on Google and looking through the website for Soda PDF, I was given the idea that Soda PDF offers a free version of the software. I have attempted to use this "free version", but it seems there was absolutely zero point in installing this software, as literally all it can do is view PDF files, which can be done by any modern browser, including the ones that come pre-installed on every operating system. So the "free version" of the software is a waste of your time, as it doesn't actually provide any useful functionality that your computer doesn't already have. I've seen it referred to as the "free trial" in a few places, and it certainly doesn't live up to that name either, unless your intent is to "try" looking at the "you've discovered a premium feature" screen, since pretty much every button gives you that popup. This is less of a "free version" and more of an advertisement you can install. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Easy Installation Attractive and user-friendly interface Wealth of features (when using paid version) #### Cons Website and search engines falsely indicate this is free software #### Reasons for switching to Soda PDF I switched because I was looking for a program that can add bookmarks to a PDF file. This is a feature built-in to the '.pdf' filetype, so I would have expected it to be considered a basic feature included in the free version. There's absolutely no way in hell I'm going to pay a monthly fee to any company to be able to use a basic feature of a filetype that is an industry standard and has existed for 30 years! #### Vendor response Hi Andrew, Thank you for sharing your experience with Soda PDF, we will forward your feedback that bookmarks should be added to free features in the program to the appropriate team. We also include in the escalation the comment that the information about pricing is not clear enough. We would like to improve your experience with us, just contact us in the live chat by following this link and clicking on the red support button in the lower left corner https://support.sodapdf.com/hc/en-us Replied May 2022 --- ### Dishonest automatic renewal - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Very tricky (dishonest) automatic renewal for an entire year!!! after the 14 days trial. No email is sent about the renewal, the company takes advantage of having the credit card info. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. It is a difficult program to manage, far inferior to Adobe. #### Cons The program is complicated, not user friendly at all and the interface is confusing #### Reasons for switching to Soda PDF It expired, I though I'd try other programs. It was a mistake. #### Vendor response Hello, Thanks for sharing that you were charged for the renewal and you feel Soda PDF could be easier to use. We appreciate the feedback and would like to help you properly with the charge. Please contact our support team on our Facebook page: https://www.facebook.com/Sodapdf or submit a request here and we will assist you: https://support.sodapdf.com/hc/en-us Replied December 2023 --- ### Best tool for PDF editing - Overall rating: 4/5 - Reviewer: Bhushan T. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best pdf editing tool online and offline as well, it has a desktop version for download, and can work on documents offline #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to edit/modify pdf files, easy to add digital signature #### Cons limited features, can not use multiple features at a time e.g. edit and merge pdf, add new pages etc #### Reasons for switching to Soda PDF Cost-effective and compare to adobe its easy to deploy --- ### Worst client service ever! - Overall rating: 1/5 - Reviewer: Hannu K. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Worst client service ever! Stay away from this company, they only want your money. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons Scam company, they offer you free 14 days but charge 89.90 for it. Stay away!P #### Vendor response Hello Hannu, Thank you for letting us know that you have been charged a fee for a Soda PDF license after your trial ends. It seems, you've signed up for a trial with an auto-renewal option, which requires you to cancel the subscription before the trial period ends if you don't want to continue using the product. We are here to help you with your request. Please contact our support team here: https://support.sodapdf.com/hc/en-us Replied January 2025 --- ### A Game-Changer at an Affordable Price - Overall rating: 5/5 - Reviewer: Claire S. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The experience was highly positive. It proved to be extremely useful while I was collaborating with a colleague on a book that integrated art and text, as I needed to rearrange multiple files to assemble the final product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros This software encompasses both basic and advanced features of PDF editing at an affordable price. It is user-friendly and can be easily downloaded to a desktop computer. #### Cons It kept changing itself to my default printer. #### Vendor response Hello Claire, Thank you for your detailed review! We're thrilled to hear how our software has supported your creative collaboration and helped you manage complex projects. We are happy to read that you are satisfied with the variation of features and the price for the program. Regarding the default printer setting, we appreciate your feedback and will take it into account as we work on future improvements. Replied December 2024 --- ### The best complete conversion, editing and creation software - Overall rating: 5/5 - Reviewer: Kalina M. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I perform a lot of conversion of terms, regulations, crafts, among others, I speak of more than 200 pages and until today I have had no problems. It is very gratifying, the truth was the best thing that happened to me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros what I liked the most was the conversion because in my work, I need to send documents related to trades, regulations and etc ... and convert my documents in other formats. It also helps me to compress my PDF files to reduce the sizes so that I can easily share via zip, not to mention, that it allows us to create PDF documents from drawings and other technical documents necessary for the functioning of our institution. End not to mention that it is very easy to use. #### Cons Honestly, I have no contraindications for this application because it met all my expectations, I feel that this softwer before being created was a deep search to be created so complete. --- ### A good PDF management - Overall rating: 5/5 - Reviewer: George M. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Soda PDF is easy to setup and with its intuitive interface makes working and manage the PDF files an easy job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When viewing and work with PDF files Soda PDF gives me great experience. Is easy to edit and create different documents and sharing with other departments decrease the time to get them finish without any mistakes. Another features important for is the digital signature witch is a modern and fast way to get all the paper signed without printing and then scan. #### Cons The good features and on the higher plans. --- ### A good tool for PDF management - Overall rating: 4/5 - Reviewer: Andrei B. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Overall Soda PDF is a great app, does a great job in document management and editing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I encounter great support team that really helps you when you got an issue. Soda PDF functionalities are great, when it comes to documents, create or edit I use this app because is fast and reliable. Sharing feature is the docs I am working on with my colleagues is easy and helpful #### Cons The first plan is almost useless, you have too few functionalities for its price. --- ### Soda PDF for PFD files - Overall rating: 5/5 - Reviewer: Marian C. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Managing your documents with Soda PDF can really safe you a lot of time. The software is really good and offers a lot of online tools as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Using Soda to manage the PDF files is a great and cheaper solutions than others software. It is easy to install and use, making editing PDF a piece of cake. When it comes to signatures Soda PDF perform very good and i am really pleased. #### Cons No cons on Sada PDF, for everything is working as it should. --- ### They destroyed a great product - Overall rating: 2/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered They've replaced the desktop version with 360 Pro, and also increased the price substantially. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros This was the best alternative to Acrobat for years. Fully featured and fairly priced, but then they turned it into an online version only (360). Trying to copy Office 360, which is also unappealing to many users. #### Cons Yeah. I'd like them to bring back the desktop version. Why do I need to be online to view and edit PDF documents? And if I'm on a slow connection, then this product is also painfully slow by association. Now I have to search for a competing PDF editor. #### Vendor response Hi David, thank you for letting us know you would like to use the desktop version of Soda PDF and that you don't find the current prices suitable. We will forward your comments on the pricing to the appropriate team. Also, we would like to point out that we still offer desktop versions. Soda PDF 360 packages mean you can use both desktop and online versions while Soda PDF Desktop and Soda PDF Online packages give access only to the desktop/online version accordingly. You can download the latest desktop version of Soda PDF via this link: https://download12.sodapdf.com/get-app.aspx If you need further help, please contact our support via chat which is open 8 am - 5 pm EST. To join the chat, just follow this link https://support.sodapdf.com/hc/en-us/ Find at the bottom right a red button "Support" and click on it First, you will be asked to find the solution in our knowledge base, if you can't find it there, the LIVE CHAT button will appear, please click on it to start a conversation. Replied July 2021 --- ### Soda PDF is an indispensable tool for designing pdf documents - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Soda PDF is a software that allows me to save time in my work, by transforming my documents into a collaborative space by adding notes and comments directly. with its simple use of its features, I can easily create, convert, merge, split and create/insert my electronic signature my files. #### Cons I don't see any drawbacks with the software, its use is simple and we have a free trial version. --- ### This is a SCAM - Overall rating: 1/5 - Reviewer: Edsel P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered The support team can only tell you that their product does not support the features you try to use. Their billing department is horrible. You may need an act of God in order to cancel your subscription, which in most cases you don't even know that you will have after buying the product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Absolutely nothing, It is cumbersome to use and not always provide the output you expect. #### Cons The software had a reasonable price, I decide to buy it to try. The Software is clunk, not intuitive and does not offer all the options Adobe does. The worst part is that I just discovered they are continuously charging me for a sneak renewal, which costs double of the price of the software. There are plenty of bad reviews of this product at PcMag, Amazon, GetApp, and others, so do not be alluded you are buying a good product. It does not worth the trouble. #### Reasons for choosing Soda PDF I did not select Soda PDF, I want back to my old product. #### Vendor response I am really sorry about the experience you have had. As you know we have already refunded your purchase renewal per your request. I reviewed your case and I am sorry that you felt you were "scammed". We do our best to make sure that every purchase is as clear and transparent as possible, for example when purchasing we give the option of switching between perpetual and subscription based products, we indicate the subscription on the checkout page. Furthermore, we give a 30 day renewal notification before sending a renewal confirmation email. We will further investigate your case to see how we can do a better job and improve at ensuring that the renewal for all our clients is clear. As for the missing features, we would love to know what we are missing, so that we can improve future development. We are always open to feedback and appreciate our customers, which is why we aim to provide outstanding customer support in any and all instances. Replied September 2019 --- ### Great everyday tool for office work - Overall rating: 4/5 - Reviewer: Reshmi C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It makes my daily tasks as an software engineer simpler. I have to deal with loads of documents everyday, having a single tool which can handle most of the simple stuff helps me in saving time. I can also easily send and manage documents with my teammates easily through this tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Converting different file types to pdf is easy and fast. So is combining different pdfs in one pdf file and all of them can be rearranged as needed. Hence PDFs can be easily customised. Pictures, signatures, text etc can also be added. All these features make the office work a lot simpler. For signatures, you don't have to sign documents physically, which saves a lot of time. The software is also easy to download and install and doesn't take up a lot of space. #### Cons I don't have any big complaints. But I wish uploading bigger files would have been a little quicker, though it's manageable. #### Vendor response Hi Reshmi, Thank you for sharing that Soda PDF helps you with your PDF files and you find the features easy and useful. We will forward your feedback that big files could be uploaded faster to the appropriate team. Replied August 2022 --- ### You don't get what you pay for - Overall rating: 1/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered What part of TERRIBLE should I explain. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I have yet to find anything about this product to like. #### Cons Everything. Incredibly slow on all levels. The slowest piece of software we've ever used. Just took us 25 minutes to uninstall. Crashes the most of any software we run. Had to uninstall and reinstall 6 times before it functioned properly. The worst part has been the customer service. I took an average of three days for them to respond to every support ticket we submitted. All we ever received was an incredibly bad attitude and the statement "go re-read the instruction manual". The last incident was never resolved even after going back and forth for over two weeks. I asked for a refund and was told "we don't give refunds of any kind for any reason after the 30 use period. Decided to go back to Adobe and have had a great and seamless experience thus far. Yes, we're paying more, but we're far more productive. DON'T WASTE YOUR TIME OR MONEY ON THIS PRODUCT. #### Reasons for choosing Soda PDF Cost and claimed functionality #### Reasons for switching to Soda PDF Cost and claimed functionality. You get what you pay for. #### Vendor response We are very sorry to learn about your unpleasant experience with our software and our customer service. Rest assured, we are taking such feedback very seriously and are investigating the case. We already wrote back to you, apologized and offered you compensation for your inconvenience. We hope you can accept our apologies. Replied November 2019 --- ### Great tool to edit and organize you PDF files - Overall rating: 5/5 - Reviewer: Patrik K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Adding text to forms and documents and merge/extract pages are functions we use every week. A great tool for our PDF needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Appealing interface, easy to find the functions. The page preview pane at the left side saves lots of time to navigate in the document. #### Cons Nothing specific actually. The software covers my needs. #### Reasons for choosing Soda PDF Price. #### Reasons for switching to Soda PDF Price and Acrobat is so heavy to use. #### Vendor response Hello Patrik, Thank you for taking the time to share that you are satisfied with the easiness of Soda PDF. We are glad to know that it helped you cover your needs and the price is more suitable for you. Replied September 2022 --- ### Be careful - Overall rating: 2/5 - Reviewer: Robert P. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Some features work ok. Help desk is near to useless and doesnt tell truth. Priority seems to be getting subscriptions in rather than providing service or rectifying mistakes. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Some features work ok. Unfortunately not necessarily the features you want #### Cons You will be constantly bombarded with instructions to upgrade. Functionality will not be there unless you upgrade part way through a subscription period. There are acknowledged problems with the latest upgrade 12 that havnt been resolved in 6 months. BE CAREFUL #### Vendor response Hi Robert, Thank you for sharing your impression of our service. We will forward your feedback regarding the unresolved issues after the latest upgrade to the corresponding team. Be kindly informed that you are not obliged to upgrade unless you need to use features that are not included in your package. In the event, you no longer want to see this popup follow the steps below: Click on 'Options' (a gear icon located in the right upper corner). Select 'Notification' and toggle the switch on 'Notification System'. Replied June 2021 --- ### Cool PDF viewer - Overall rating: 5/5 - Reviewer: Furkan O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had a great experience while using this cool PDF viewer. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros SodaPDF easily opens all sorts of PDF files without any issues. It is our go-to PDF tool for viewing and sending PDF files on email. #### Cons The PDF should be allowed to be renamed from within the tool itself instead of going to file browser. --- ### Generates and edits PDFs for free - Overall rating: 4/5 - Reviewer: Mona T. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered In the case that it worked like it should, this would be of use to many people. I did not experience that however and I won’t use Soda PDF in the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros This is a less expensive way to generate and edit PDFs, if using the free version. Soda is similar to the expensive software and still identifies text within images and converts Word and Excel to PDFs. E-signing is included and saves time in a variety of situations. #### Cons It isn’t reliable at all, I click and nothing happens, I wait and nothing happens, crash.. Customer support could’ve been more helpful and polite. #### Reasons for switching to Soda PDF Soda PDF is less expensive. #### Vendor response Hi Mona, Thank you for letting us know that Soda PDF crashed on your PC. We will forward your feedback on the support to the appropriate team. We would be happy to help you improve your experience with us, please don't hesitate to contact our tech experts in the live chat: https://support.sodapdf.com/hc/en-us Replied September 2022 --- ### Took my money and wont let me download my pdf - Overall rating: 1/5 - Reviewer: Aayan H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros the features. I was removing watermarks. #### Cons very choppy. did not function properly. I paid to download my pdf and it made my create an account. That account is invalid though. #### Vendor response Hello Aayan, Thanks for sharing that you need help getting access to the document that you paid for. Let us check your case and help you. We will also check your account situation. Please reach out to us in the live chat (red support button) or submit a request by clicking on the "contact us" button to get further assistance: https://support.sodapdf.com/hc/en-us Replied January 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/cms/soda-pdf-profile/reviews/?page=2) --- Soda PDF Reviews, Pros and Cons - 2026 Software Advice