# Passportal Software Reviews, Demo & Pricing - 2026 > Review of Passportal Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/cms/solarwinds-passportal-profile --- [Home](https://www.softwareadvice.com/) / [Identity Management Software](https://www.softwareadvice.com/identity-management/) / Passportal Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/alternatives/) # Passportal 2026: Benefits, Features & Pricing Wondering if Passportal is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Passportal 4.4 [(89)](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/reviews/) Pricing Starting at $18.00 per month ### About Passportal N-able Passportal is a cloud-based solution, which helps small to large managed service providers (MSPs) automate password protection and organize relative documents. Key features include credential injection, password change management, auditing, and reporting. The application enables administrators to generate new passwords, remove re-used ones and set expiration dates for routine maintenance. Network engineers can use N-able Passportal to monitor user activities and track issues through credential usage. Additionally, the system helps supervisors revoke the credentials of former employees and auto-capture new passwords to ensure compliance. N-able Passportal comes with a self-service portal, which lets end users reset passwords by receiving notifications and authenticating identity using biometric or touch ID. It comes with a mobile application for iOS and Android. Pricing is available on request and support is provided via phone and documentation. Wondering if Passportal is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. ## Passportal User Interface ## Popular Passportal Alternatives Main Product Passportal 4.4 [(89)](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 4.27Value for money - 4.32Customer support - 4.15Functionality Pricing Starting at $18.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4803)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [ManageEngine AD360](https://www.softwareadvice.com/access-governance/manageengine-ad360-profile/) 4.6 [(34)](https://www.softwareadvice.com/access-governance/manageengine-ad360-profile/#reviews) Ratings Breakdown - 4.76Ease of use - 4.67Value for money - 4.56Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine Password Manager Pro](https://www.softwareadvice.com/cybersecurity/manageengine-password-manager-pro-profile/) 4.3 [(24)](https://www.softwareadvice.com/cybersecurity/manageengine-password-manager-pro-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.23Value for money - 3.68Customer support - 4.33Functionality Pricing Starting at $595.00 per year Get Price Alternative Product [Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/) 4.7 [(548)](https://www.softwareadvice.com/ciam/duo-security-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.57Value for money - 4.43Customer support - 4.53Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Conecta Suite](https://www.softwareadvice.com/risk-management/conecta-suite-profile/) 4.9 [(47)](https://www.softwareadvice.com/risk-management/conecta-suite-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 4.68Value for money - 4.89Customer support - 4.83Functionality Pricing Starting at R$2.49 per year Get Price ## Passportal Pricing and Plans Starting price: $18.00 per month Free Trial Free Version Basic $18.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Passportal Features - Popular features found in Identity Management Access Certification Compliance Management Credential Management Multi-Factor Authentication Password Management Privileged Account Management Reporting & Statistics Self-Service Access Request Single Sign On - More features of Passportal Access Control Access Controls/Permissions Access Management Active Directory Integration Alerts/Notifications API Application Security Audit Management Audit Trail Authentication Biometrics Collaboration Tools Customizable Branding Documentation Management Employee Database For the IT sector IT Reporting Mobile Access Network Security Password Generator Password Protection Password Synchronization Real-Time Notifications Remote Access/Control Reporting/Analytics Role-Based Permissions Secure Data Storage Secure Login Secure Password Sharing Self Service Portal Third-Party Integrations Two-Factor Authentication Unified Directory User Management User Provisioning Workflow Automation ## Passportal Integrations Autotask PSA Integration rated undefined from -1 review ConnectWise Automate Integration rated undefined from -1 review ScreenConnect Integration rated undefined from -1 review ConnectWise Cybersecurity Management Integration rated undefined from -1 review N-sight RMM Integration rated undefined from -1 review NinjaOne Integration rated undefined from -1 review See all 10 integrations ## Passportal User Reviews Overall Rating 4.4 Ratings Breakdown 5 48% 4 43% 3 8% 2 0% 1 1% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.3 Functionality 4.1 Suhailah S. Verified reviewer Retail 5001-10000 employees Used daily for more than 2 years Review source Reviewed July 2021 Passportal manage password easily 5 Ratings Breakdown 5 Ease of use 4 Functionality Pros: Passportal is the best software for any team that need to shares password for any account that we shares together. I can add user for them to be able to access to all the password that are stored on the software. Cons: I wish they has an option to change the timeout session, as the session active time is too short and i find myself to have constantly logging in to the software and it is quite annoying. Read More KK Kevin K. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Reviewed January 2020 Passportal gets a pass 4 We have solved our password management needs and documentation for clients in one spot and hope to solve more once we optimize the use of the system more. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I like how many features are combined in one solution from password management to documentation to offering portals to employees and clients easily. Cons: The organization method of the system is not very logical. I do not like how you have to create a vendor and then a contact and that the vendor list is pretty much global and not specific to company. Also the agent on the servers do not seem to work correctly and we still do not see them functioning as they should. After contacting support we have decided to table fixing this since no one is in need of it at this time. I also do not like the addon in the browser it autofills 2FA and creates login issues instead of seamless logins. Reasons for choosing Passportal We chose passportal because it seemed to be more feature rich with greater value. Read More JD Joe D. Verified reviewer Computer Networking 2-10 employees Used daily for less than 12 months Review source Reviewed March 2022 N-Able Aka Passportal / Solarwinds 1 This company follows the same bad sales as solarwinds make sure all pricing and term in on the contract, my Solarwinds sales person for my backup \[SENSITIVE CONTENT\] was horrible told me I was going to get credit for 3 months never did and they never, never called sent emails never responded. Changing the name is not enough stay away. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing, used passportal software was faulty items not showing properly, entering stuff missing errors on running reports. Everything pretty much did not work active directory sync, everything started using it and after 6 months I was still skeptical to enter data they were not able to get it working properly. Cons: From the sales to tech support once you sign the paperwork, had billing issues for 8 months never resolved. They will forget you and do not care until its time from renewal. I moved to IT Portal never looked back. Horrible experience Reasons for choosing Passportal Seemed like a good product. Read More JA Jay A. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Reviewed July 2019 Best tool in our arsenal 5 We work with dozens of tools and passportal has easily been the most useful one. We have had to call in for technical support twice and both times our issues were handled on the first call. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our passwords are secure and we have the ability to share those passwords as needed to clients. Password management has always been a nightmare but now it couldn't be easier Cons: We add our client domains in and have the ability to see expiration dates but there is no way to run a report on all domains to see all expiration in one view. Reasons for choosing Passportal We felt the password security in Passportal was superior over IT Glue. While documentation is important, knowing that our passwords are secure was our top concern. Read More MM Michael M. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Reviewed July 2019 Very happy with Passportal 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It forced us to develop good habits. We previously documented in the site config section of autotask which was functionally no different than a notepad file. Passportal's structure of templates and linking forces us to put in more information which leads to better notes. Cons: There are some customization aspects which are still lacking, but are on the roadmap. Reasons for choosing Passportal Cost was the primary factor. IT Glue did \*more\* than Passportal, but the extra features IT Glue offered were of little to no importance to us. Those extra features greatly increased IT Glue's cost. Passportal gave us exactly what we were looking for at a fair price. Read More CB Chris B. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Reviewed August 2019 MSP Password and Security 4 Overall great experience, it helps us achieve some GDPR compliance and audit ability of our customers as well as a central store for documentation Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: The audit report of known password by user and the ability to change windows password Cons: The fact that single sign on and ad sync is not an option at the moment Reasons for choosing Passportal Simple interface and costing. It Glue is a great documentarian product but a poor password Maanger, Passportal is a better password manager but not as good in documentation. As our need was focused on password management etc Passportal was the best option Reasons for switching to Passportal The audit report and the automatic password change on engineer leaving Read More KP Kendall P. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Reviewed July 2019 Great Product 5 This software has been a life saver in terms of saving time and money. I would highly recommend it. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I really like that all my clients information is readily available in 1 place. I don't have to hunt through pages of documentation to find a password, IP address, how to article or anything. All information is laid out in a standard format Cons: the integration with ConnectWise Automate and Control seems a little delayed. and sometimes doesn't show up at all if the serial number isn't populated in Automate. Reasons for choosing Passportal Even though the other 2 options were free, being able to standardize the documentation was key. The password keeper was also a huge factor. the last was the integration with many other software platforms. For the price, we couldn't pass it up. Reasons for switching to Passportal Pricing Read More EP Eddie P. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Reviewed July 2019 Using passportal with 500 end users 4 Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: The great thing about this software is that it seems pretty intuitive, I like the import feature for the passwords it works really really well. It has two factor authentication of course which is a requirement. lastly the windows sink although it took a bit of time to figure out exactly how it worked is extremely nice. Cons: when we first reviewed this software it looked like the search feature was extremely powerful however after using it for a while it isn't as powerful as I'd like. Secondly there's no way to move items around so if I create an item in one folder I can't move it to the other without doing it one by one there's no mass feature there's also no document import feature which would be nice that being said importing or rather copying and pasting from word or even from a website works extremely well Reasons for choosing Passportal I like the simplicity of the price, I like the password sync utility and the support / sales people seem to really really great Read More JC Jason C. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Reviewed August 2019 Clarity review 5 Passportal has been an easy tool for our team to use and has forced us to better manage passwords we use for our tools and access to our customer environments. Its another tool to help us improve the security we need for our client environments. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software is easy to use and provides an audit trail for password activity. Integration with Automate is an valuable feature for our use of the tool. Cons: Would like to see configurations between ConnectWise Manage and Passportal so that we don't have to copy information to Passportal. Reasons for choosing Passportal A focus on the MSP space and ability to add customer password management. Read More RM Robert M. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Reviewed September 2019 Lost promises 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Password management and integration with connectwise control Cons: Unable to create folders to organize articles. Unable to update passwords through connectwise automate. Reasons for switching to Passportal Supposed integrations with automate and excellent integration with control. Read More Showing 1 - 10 of 89 Reviews [See All Reviews](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/reviews/) ## Passportal Popular Comparisons [Bitwarden vs Passportal](https://www.softwareadvice.com/encryption/bitwarden-profile/vs/solarwinds-passportal/)[Keeper Security vs Passportal](https://www.softwareadvice.com/password-management/keeper-password-manager-profile/vs/solarwinds-passportal/) [Compare All Alternatives](https://www.softwareadvice.com/cms/solarwinds-passportal-profile/alternatives/) ## Other Top Recommended Identity Management Software [ManageEngine ADAudit Plus](https://www.softwareadvice.com/bi/manageengine-adaudit-plus-profile/) **4.4** (73) Recently recommended **1** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4803) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4278) Recently recommended **0** times [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/) **4.6** (2784) Recently recommended **0** times Stuck Between Options? 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