Soutron

RATING:

4.6

(7)
Overview

About Soutron

Soutron Global is an established provider of cloud-based information management software for over 30 years. Used by many FT100 companies, chartered institutes, educational establishments, charities, and government departments and agencies, worldwide. The flexible management software allows managing digital and physical collections such as documents, books, objects, images and audio video materials easily and securely.
Quickly browse through digital assets like PDFs with our on-page PDF viewer.

Soutron Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Soutron

7 Reviews

Liza

Education Management, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Great Digital Repository for Small University

Great experience. Would purchase again. Suits our needs.

PROS

I appreciate the customizations that Soutron offers compared to its competitors. I was able to customize our portal layout, the way our records were displayed, and received training and assistance on how to set up templates for cataloging. I had a lot of assistance learning how to use the system, which I appreciated.

CONS

The downside to having a lot of customizations and options is that it can be difficult to learn how to do everything possible with the system. I get a lot of help setting up portal layouts, but there is a learning curve in figuring it out.

Reason for choosing Soutron

The customizations, portal layout, visually looked the best compared to competitors.

Niki

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Lovely organisation to work with

Overall really glad we chose to work with Soutron.

PROS

Really friendly helpful knowledgeable team who are a pleasure to work with

CONS

We had some teething trouble which I think was as much to do with our incompetence as anything with Soutron, it was new software and we were learning as we went.

Reason for choosing Soutron

the helpdesk feature and the price we could afford.

Juliette

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2010

Decentralised and multisites Library Management by Soutron Global

The product is a good product for small and middle size companies who work on different locations as well as for Governement Administrations for which budgetary constraints are important.

PROS

Userfriendly, Smart Budget, agility of the company, User support, easy migration, adaptability of the software

CONS

Lack of visibility regarding the integration with Social media or wiki's for those wishing to innovate

Vendor Response

Happy to share that Soutron does now offer integration with all the usual social media sites. A great way to help promote those with public facing collections. We have a whole page on our site dedicated to further integrations too. See www.soutron.com/integrations for details.

Replied February 2024

Hilary

Government Relations, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Unifying Archives and Library. With Excellent Team Support.

We have worked with Soutron over a number of year now and it has been the perfect partnership for us.

PROS

Having both the library and the archives managed within the same system is invaluable as a small team. Equally it gives a better user experience to researchers. We have benefited greatly from the system innovations that Soutron have continued to develop. While the support from the Soutron team has always been first class, offering solutions in alignment with our needs, budget and pace of work.

CONS

The flexibility to make some digital items online read only would be on my wish list.

Charlotte

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Top Choice for an Archive

I would recommend them without any hesitation.

PROS

We had to rebuild our archival website, since the software that supported it would soon be outdated. Unfortunately, we did not have the source files for our original site and the individuals who built it were no longer with our company. Thus, this was a difficult job. Soutron was patient and professional throughout the process.

CONS

They offered many features that while suitable for a large archive, were not useful for a small institution.

Alain

Farming, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Soutron helping RHASS achieve it's Archive Management goals

PROS

Ease of use, ability to add digital files, pictures and documents.

CONS

Having to jump between old and new interfaces

ROBERT

Higher Education, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Easy to use, easy to edit

I have been impressed by their helpful staff from our initial contact, and the system is largely intuitive

PROS

That it is easy to create records and edit them That the catalogue is web-based, which means I can use it in whichever of the 3 archive stores I am working That our data is held securely

CONS

Occasionally the website can be slow, but that could be a local bandwidth issue

Reasons for switching to Soutron

An upgrade went disastrously wrong, and our IT team felt unsupported in their efforts to retrieve the situation

7 Reviews