In short - our experience has been great. We have definitely the efficiency improvements after we onboarded SpotDraft. Before SpotDraft, we had a huge process issue around processing our purchase orders - everything from purchasing consumables like gloves, syringes etc. to equipment like OCT machines for the cathlab required multiple approvals and were time-consuming. We even had situations of purchase orders being misplaced in certain cases. With SpotDraft, the entire purchase order process has been completely streamlined. The order is created on the platform and then goes to the relevant folks for approval based on how the platform has been set up - higher value purchase orders require multiple levels of approvals etc. Additionally, all our purchase orders are stored on the platform itself - we can easily end up accessing it whenever thereby making sure it never gets misplaced.

The customer success team and support is the best I have ever experienced. The product itself works extremely well for our core use case - streamlining the approval and signature collection for our purchase orders.

So no current cons come to mind. However, when we first launched, it felt like we had to reach out to customer support to fix some small issues every now-and-then - but the team is super responsive and now things pretty much run on auto-pilot.

I've really enjoyed work with the Spotdraft team. They have been very helpful and and informative throughout our on-boarding and our on-going check-ins, as our team continues to use their tool. I'd like to specifically call out [SENSITIVE CONTENT], our main Spotdraft rep, because she has been stellar! She's attentive, kind, a great listener, and so easy to work with. We've been very happy with the tool and working with their team.

Spotdraft offers a number of features that are incredibly valuable for our team. One of the standout features is the collaboration feature that allows other team members to comment and view the contracts. Since the functionality is very similar to Google Docs and Word, it made the transition for team much easier. I also really like the key pointers feature because it allows us to easily track important business terms that we use extensively to track and organize our contractual obligations.

There were a couple of tweaks that the Spotdraft needed, including fixing the placement of comments in the margins so that it aligned with the corresponding highlighted contract language. But the Spotdraft fixed this immediately so the functionality is easier to work with.

The presentation, demo, and customer engagement was on point. Branding is also done well. There are some good solutions to contract review

Inability to generate templates as required, no functional AI, lots of human intervention, understanding and time required

The experience with SpotDraft has been exceptional. They have stayed on top of everything during our onboarding. They were very well organized and kept us on task. Their team was always professional. I would highly recommend using this product.

This software is clearly made by attorneys who have gone through the process of reviewing and negotiating contracts. They know their users well because they have been the users before. They have added many different unique features to help make every day tasks so much easier that none of the other similar tools have even thought of. The software's interface is also extremely easy to use.

The one thing that is a downside about the software is that the templates are input by the SpotDraft so every time we need to make any updates to the templates we need to submit the updates to them. We do not have the ability to make changes (even minor ones) on our own.

SpotDraft has streamlined our business' CLM process. I am on the platform daily, and my job is made so much easier by its functionality.

Echoing another review, SpotDraft's Customer Success and Product teams are incredible to work with. Any time I have an issue or a question, the Customer Success team responds and initiates a plan of attack. Product implements the fix in no time.

There are some quality of life aspects that are lacking. A few UI/UX bugs that are annoying to navigate, but I trust the SpotDraft team to address and fix all of these in due time.