In short - our experience has been great. We have definitely the efficiency improvements after we onboarded SpotDraft. Before SpotDraft, we had a huge process issue around processing our purchase orders - everything from purchasing consumables like gloves, syringes etc. to equipment like OCT machines for the cathlab required multiple approvals and were time-consuming. We even had situations of purchase orders being misplaced in certain cases. With SpotDraft, the entire purchase order process has been completely streamlined. The order is created on the platform and then goes to the relevant folks for approval based on how the platform has been set up - higher value purchase orders require multiple levels of approvals etc. Additionally, all our purchase orders are stored on the platform itself - we can easily end up accessing it whenever thereby making sure it never gets misplaced.

The customer success team and support is the best I have ever experienced. The product itself works extremely well for our core use case - streamlining the approval and signature collection for our purchase orders.

So no current cons come to mind. However, when we first launched, it felt like we had to reach out to customer support to fix some small issues every now-and-then - but the team is super responsive and now things pretty much run on auto-pilot.

I've really enjoyed work with the Spotdraft team. They have been very helpful and and informative throughout our on-boarding and our on-going check-ins, as our team continues to use their tool. I'd like to specifically call out [SENSITIVE CONTENT], our main Spotdraft rep, because she has been stellar! She's attentive, kind, a great listener, and so easy to work with. We've been very happy with the tool and working with their team.

Spotdraft offers a number of features that are incredibly valuable for our team. One of the standout features is the collaboration feature that allows other team members to comment and view the contracts. Since the functionality is very similar to Google Docs and Word, it made the transition for team much easier. I also really like the key pointers feature because it allows us to easily track important business terms that we use extensively to track and organize our contractual obligations.

There were a couple of tweaks that the Spotdraft needed, including fixing the placement of comments in the margins so that it aligned with the corresponding highlighted contract language. But the Spotdraft fixed this immediately so the functionality is easier to work with.

The presentation, demo, and customer engagement was on point. Branding is also done well. There are some good solutions to contract review

Inability to generate templates as required, no functional AI, lots of human intervention, understanding and time required

The experience with SpotDraft has been exceptional. They have stayed on top of everything during our onboarding. They were very well organized and kept us on task. Their team was always professional. I would highly recommend using this product.

This software is clearly made by attorneys who have gone through the process of reviewing and negotiating contracts. They know their users well because they have been the users before. They have added many different unique features to help make every day tasks so much easier that none of the other similar tools have even thought of. The software's interface is also extremely easy to use.

The one thing that is a downside about the software is that the templates are input by the SpotDraft so every time we need to make any updates to the templates we need to submit the updates to them. We do not have the ability to make changes (even minor ones) on our own.

SpotDraft has streamlined our business' CLM process. I am on the platform daily, and my job is made so much easier by its functionality.

Echoing another review, SpotDraft's Customer Success and Product teams are incredible to work with. Any time I have an issue or a question, the Customer Success team responds and initiates a plan of attack. Product implements the fix in no time.

There are some quality of life aspects that are lacking. A few UI/UX bugs that are annoying to navigate, but I trust the SpotDraft team to address and fix all of these in due time.

The templating and approval features are a life saver. We would underbill and need to rebill because data was all over the place. Now with SpotDraft its all in one place so a lot of time is saved and errors eliminated.

We have extremely complicated PPAs which change as per the state in which we are doing business. The SpotDraft team was able to put that in a questionnaire which now lets us get the sales team to create it. Earlier the Legal and Sales teams together would take days and now its done in a matter of minutes.

Some states require an E-Stamp Paper which is not currently supported by SpotDraft. Would love to see that functionality.

SpotDraft has saved us lots of time, headaches, and money on extracting key terms from our contracts. We've been working with them for the past year and will continue to work with them in the year ahead. They are a trusted platform with great customer service that we highly recommend.

Spotdraft's Contract Extraction tool helps save us hours of time by extracting key terms to share with our clients when reviewing contracts.

There are no current cons to share. When we first signed on, Spotdraft's team worked with us to customize the metadata that we need for this product to match our specific needs and haven't had any issues.

We signed up with SpotDraft at a time where we needed to manage large volumes of contracts, while also keeping the process simple. SpotDraft has been helping us create a process and train our employees, so that anybody in the organisation can very quickly get a contract initiated. The beauty of SpotDraft lies in its simplicity and ease of use. It is very intuitive and clearly made by a team that has spent considerable amount of time understanding the needs of in-house counsel. It has also increased efficiency in my own team as we spend less time verifying templates and reviewing documents.

The only thing we wish SpotDraft could do along with all its other features is help us procure the stamp paper and append it to the contracts as that is the last step in preparing a document for execution.

SpotDraft's Customer Success and Product teams are excellent. They are highly responsive, actively listen to product feedback, and are constantly releasing new features.

The interface is fairly simple to use, the language matching and AI is extremely useful, and the platform is extremely flexible so you can build out processes or flows that suit your business.

We engaged with the product in the MVP phase, so it was initially feature poor, but in the last 12 months the SpotDraft team has released a wife range of new features.

It's work in progress and the team is ever-ready to help build the product.

Great design, very intuitive UI while being aesthetically pleasing

Lack of AI capabilities, product continues to be work in progress.

SpotDraft has really helped me streamline our contracting process and organize our paper; the benefits have been immediately felt. I am also very impressed by the professionalism of their customer support and implementation teams.

The contract repository and template creation functionality stand out the most, both in terms of being easy to use and helpful in reducing the burden on the contract team. I felt that the SpotDraft product team put a lot of thought into the gritty details of the contracting workflow and a legal department's pain points and set out to address those.

Some of the administrative controls, such as user setup and role-based access creation, are relatively more complex to use, but I would not say I liked them the least, but rather that I would expect to see greater simplification of those aspects of the product going forward.

The introduction of SpotDraft as a CLM solution in our company helped us in getting our contracting ducks in row. The easy to use functionalities added with SUPERB customer support and implementation has made this transition a smooth process.

The search result, contract repository, standardized template creation and workflow are few features that has brought down the efforts tremendously. SpotDraft has read our minds while setting up the platform for our use and hit the bull's eye.

Ability to link-up historical documents and some editing features (like deleting a counter-party info if added incorrectly) are a couple things which, if made available, will definitely improve customer experience.

Amazing - honestly, there is such an amazing team behind this product!

I love how enthusiastic the SpotDraft team are about improving the product. If we make a suggestion, they will run with it. If we have a problem, they solve it - sometimes before we even realise it’s a problem. Every week it gets better and better.

Nothing! We had a few issues with the Spotdraft Editor but this is something that’s improving.

Streamlining contractual processes Contracts repository Complete audit trails Obligation management (alerts for renewals etc.)

Platform: UI/UX, ease of use (especially for non-legal teams), customizability, features. Team: Reachability and responsiveness, prompt turnarounds, brainstorming and finding creative solutions.

I don't dislike anything about SpotDraft as such - just that there can be a few features that can add enormous value to the tool (in my opinion) 1. Having a mobile application (like DocuSign) 2. Having a feature for raising legal requests for the types of agreements that have not yet been templatized (like in ServiceNow) 3. Having a feature for automatically select signatories based on the value of the contracts. This will especially be very helpful for public companies like Kaleyra for their legal and financial audits.

It is awesome. Very good for managing the documents. User friendly. Simple yet smart tool !

User Friendly and does not have any complicated features which are not useful at all

I have not had any incident to dislike anything about the software.

The customer success and the product/tech team are very responsive and prompt with the solutions offered. It has been a great experience to use the product as well as interact with their team who accommodates most of the requirements you have.

Dashboard and the stages of each contract. The search feature allows you to deep dive and pull out data with multiple filters applied.

While drafting, there is no option to proceed further without selecting certain flags even if they're not relevant to the contract and it would have to be removed manually while drafting. I'm sure this can be fixed.

Has made the process of storing and tracking contracts much more efficient and simple, with great features such as the ability to write up key pointers that highlight essential details of each contract making for easier reference.

The SpotDraft team are constantly improving their product to elevate the user experience. They listen to our queries and develop features that help us immensely.

As it is a constantly developing product, I seem to encounter some glitches or UX problems - however, when pointed out to the team, they instantly work on fixing it.

The SpotDraft team provides an excellent, collaborative service to support customers. The Customer Success team is especially responsive & helpful in problem solving. Further, the team is always open to feedback about features and product improvement. The SpotDraft team is a joy to work with!

The SpotDraft platform and features are intuitive, making the contract process (which is mission-critical to a business) more enjoyable. The UX is a delight.

There is nothing I dislike about the software. I'm a big fan of SpotDraft!

The product is very easy and intuitive to use and our sales team have found it easy to implement it. Their customer care and post sale support is fantastic. The SpotDraft team, led by Ishita Sharma are always available, resourceful, friendly and professional.

It would be great if the financial information contained in our agreements could be easily and automatically exported into Excel for our finance team to use.

- Effective user interface. It's easy to see and understand what is happening in the platform and how to use it. - Excellent customer support. The team has been highly responsive and accomodating during the onboarding process. They treat customer feedback seriously. - The feature set continues to grow but is not overwhelming.

- Built-in text editor loads slowly (but is feature-rich). - Role management can be tedious.

It's hard to believe that Spotdraft in an early stage has managed to build an intuitive tool with user-friendly UI/UX. Highly responsive product team and not to forget our CSM who is always available to help us out when needed.

A significant feature would be Email notification and being able to view a business user's holistic dashboard rather than having to toggle through filters.

Service wise we are more happy than the product usage. My customer success manager made things really easy for me during the onboard process. Big thanks to whole team spot draft for this amazing automated tool innovation.

Product is really friendly the moment we had demo we were certainly buying it seeing it’s user friendly operation

Searching or retrieval Parent linking Citations etc

I can never go back to editing templates in Word. The HubSpot integration and the reminder emails are super useful. Plus the search means we don't have to dig through folders and emails to find contracts.

We run a lean sales team and having SpotDraft has made it possible to create a contract in seconds. Instead of manually copy pasting stuff from Hubspot, it automatically fills everything and creates a proper contract. The in-built DocuSign style signing is great too as we don't have to pay for it also.

Needed to reach out to the customer support for a few changes to the template, would love to be able to do that on my own. Thankfully they are super responsive and made the changes within a few hours so.

Amazing experience, I would not hesitate to recommend SpotDraft to other legal teams

SpotDraft is easy to use and has all functions we need

There are a few minor things to be worked on however the team are always willing to take feedback and make swift changes to meet our needs

Ease of use and a very good team that is ready to answer any questions.

template updates can be made accessible to customers but the team is supportive