--- title: "Tresorit Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tresorit. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tresorit is a good fit for you!" source_url: "https://www.softwareadvice.com/cms/tresorit-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Tresorit](https://www.softwareadvice.com/file-sharing/tresorit-profile/) / Tresorit Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/file-sharing/tresorit-profile/) Reviews [Alternatives](https://www.softwareadvice.com/file-sharing/tresorit-profile/alternatives/) # Tresorit User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 130 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 114 reviews (88%) - 4 stars: 13 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (2%) ### Most mentioned pros - Tresorit allows me to maintain a single database of active client files and to work on and share files and documenst with those clients and colleagues with absolutre security. - I can work from multiple sites or multiple devices and maintain a secure data source. - Additionally, its cloud storage capabilities allow users to access their data from anywhere, and its strict access controls mean that you can keep your data safe at all times. ### Most mentioned cons - It is also difficult to sign out of Tresorit as there is no single log out option on main screen. If my PC is hacked then there is no barrier to entering Tresorit.3 I can't backup my PC's to Tresorit daily, i.e. use to as a back and recovery server for Windows. - I ask to refund my 142 euro, they refused because money back is within 8 days, I said it never worked, they refused again to refund. - Support from Tresorit tried for 2 months to give solution, however, they did not succeed and said an update is coming soon. ## Tresorit customer reviews Showing reviews 1-25 of 130 (page 1). ### Tresorit - Rock Solid Secure Storage - Overall rating: 5/5 - Reviewer: Tushar S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Tresorit fits in neatly with our Secure Storage needs. Its just what we were looking for #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros High level of security snd dependability Easy to implement Integrates perfectly with our security needs #### Cons What frustrates me is my inability to utilise features which i value on account of cost #### Reasons for switching to Tresorit The far greater security --- ### Tresorit is in a league of its own. - Overall rating: 5/5 - Reviewer: Jonathan I. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and powerful. Very secure. Search works. Can store anything I want. No weird one photo at a time like drop box. Super easy to share and control sharing unlike Gdrive. #### Cons I honestly can’t think of anything I don’t like about tresorit. I’ve been waiting for this solution for over a decade. They nailed it. #### Reasons for switching to Tresorit All other services are clunky and slow, and don’t offer the flexibility Tresorit does. #### Vendor response Dear Jonathan, Thank you for your kind review! If you have any improvement ideas or feedback in the future, please don't hesitate to share them with us at support@tresorit.com Take care and have a nice day! Daniel Replied May 2021 --- ### Lack of customer support - Overall rating: 1/5 - Reviewer: Sergio B. - Verified reviewer: Yes - Industry: Telecommunications - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Not recommended by the lack of customer support #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I can't give any review, as it does not meet my needs. #### Cons Customer service has been uncooperative and unwilling to understand my concerns. I was charged for a yearly subscription without receiving any prior notification, for a service that does not meet my needs. Despite reaching out promptly and attempting to escalate the issue, my efforts have been ignored. --- ### Total Security of your web assets - Overall rating: 5/5 - Reviewer: Syed Refaquat Ibna R. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered total comfort and peach with all the web assets, highly recommended #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The user interfaces, version of the documents, encryption and the way it syncs in many devices,, just love this #### Cons The price and the search options i have been telling tresorit since i have started uusing it since its inception, seen the feature now though #### Reasons for choosing Tresorit features i was longing for match with tresorit.. #### Reasons for switching to Tresorit features i was longing for match with tresorit.. --- ### Great software for cloud storage - Overall rating: 5/5 - Reviewer: Alvaro M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Tresorit offers a great platform for storing documents in the cloud and allowing members from our team to access documents across the office, whether they are in office or working remotely. It is very easy to use and share with other. We have had no issues with security and we trust that our information is safe in the cloud. #### Cons It is not as popular as other cloud storage platforms and therefore sometimes we have issues integrating third party applications. #### Reasons for switching to Tresorit Tresorit was a cheaper solution for a nonprofit like ourselves. It also had a friendlier interphase. --- ### Tresorit makes my life as photographer easier - Overall rating: 5/5 - Reviewer: Mina L. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I love, that I can be sure on any time, that I can access all my documents and pictures where and when I want. And I'm super happy, that they are secure. Especially, when it comes to sharing the pictures with my clients. #### Cons I would love to synchronize not only the camera roll folder on my mobile automatically. Hopefully this feature will be introduced soon. #### Reasons for switching to Tresorit Because it wasn't secure enough. I like to have more data safety. --- ### Safe and sound, but expensive - Overall rating: 5/5 - Reviewer: Vincent H. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered It is definitely worth the money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Tresorit is the best and safest on the market, I think. #### Cons But it comes with a price (it is about 10 times as expensive as Dropbox, if you reckon in terms of Gbs). And you cannot access Tresorit through Webdav, so not through external clients. The good news is that the new iOS files app does allow access. #### Reasons for switching to Tresorit I wanted my data to be absolutely safe from American authorities, ewven though I have 'nothing to hide' --- ### Apache vs tresorit sync folders - Overall rating: 5/5 - Reviewer: Zsolt K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered I am able to manage my work on multiple computers / devices and continuously / seamlessly work on different devices without worrying about files being updated to the latest version #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can put my apache localhost folder inside the folders that tresorit syncronises and be able to use php+mysql while tresorit is running (can't do it with onedrive) #### Cons mobile application could be little bit faster / more user friendly #### Reasons for choosing Tresorit none of the alternatives were able to do what I needed #### Reasons for switching to Tresorit I wasn't able to put my apache localhost folder inside the folders that onedrive syncronises and be able to use php+mysql while onedrive was running (probably the sync service didn't allow apache to work on the same files) --- ### Simple to set up and use. Good value for money. - Overall rating: 5/5 - Reviewer: Antony S. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Generally good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Real time synchronization provides constant reassurance I always have a copy in the cloud that I can also access from anywhere. #### Cons Confusion over Tresorits and using the APP rather than logging in via a browser. #### Reasons for choosing Tresorit Independent of large IT providers, cost, simplicity. #### Reasons for switching to Tresorit Cost and Egnyte no longer met my needs - I was paying over the odds for things I didn't needor use. --- ### Tresorit Review - Overall rating: 5/5 - Reviewer: Mark A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros End-to-End Security, attention to what is needed, there is nothing superfluous. #### Cons Nothing. It meets all my requirements for security plus it has document sharing like other cloud storage sites. #### Reasons for choosing Tresorit Issues with Sync functionality that could not be resolved. #### Reasons for switching to Tresorit DropBox staff have access to my files. US based. --- ### Security and strong encryption without the hassle of setting up a complex environment - Overall rating: 5/5 - Reviewer: Balazs P. - Verified reviewer: Yes - Industry: Glass, Ceramics & Concrete - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Sharing between workstations via sync, and sharing files and folders with external contractors, companies or individuals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sync between PCs and colleagues, share via file and folder links even to users without Tresorit or without any Tresorit knowledge. Sending big or sensitive files to third parties (like external companies, individuals or freelancers) have never been easier. Also - it shows professional attitude compared to other services like email, free big file transfer services etc. #### Cons The notification tray icon menu got back the managed C# .NET context menu, which is a bit slower and has a less native feeling. #### Reasons for choosing Tresorit We have to use all former alternatives as keeping in contact with the other branches of the company requires the use of all of them. Tresorit is spreading though because of the ease of use and share between colleagues and workstations. --- ### Very sophisticated, but easy to use Cloud Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature that convinced me the most is the smooth Linux integration. It is quite difficult to find such a simple, yet feature rich software that does not compromise on Linux. When sharing tresors (folders) with other collaborators, everything worked perfectly out of the box. Ranging from privacy all over to encryption. Even though I'm mainly using the software for my own, It is still worth it. #### Cons I would only see the UI as a "weak point" of the software that might cause some customers to find alternatives. I don't know if the UI looks "traditional" only for Linux, but the common competition has a more polished design. On the other hand, I don't know of any such ingenious features in the competition, so I don't mind using that design. I'm happy that Tresorit invests more time in their core values that in a great look. --- ### Not cheap but well worth of every penny - Overall rating: 5/5 - Reviewer: Martin H. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Security of my data coupled with the ease of access and user-friendly behavior of the program and the company behind it is the ultimately irresistible offer. Both for private user as well as for company of virtually any size. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tresorite is a user-friendly cloud storage package with security at the very top level. When you do not want, you don't even have to know it is running in the background. Yet it becomes very powerful when one needs to recover the data - basically from any platform one chooses. But what is perhaps the most important is its security focus. It took me a while to put all my sensitive personal stuff in it but it's been very secure there since. It is very easy to use, very good customer support. But honestly - I did not need it that much over the years I have been using it. Can only recommend. #### Cons Nobody likes expensive solutions. But the higher subscription price of Tresorit is more than justified by the features the program offers. #### Reasons for switching to Tresorit Security --- ### A high-quality file storage service that places your privacy and security first. - Overall rating: 5/5 - Reviewer: Austin K. - Industry: Information Technology and Services - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how Tresorit makes syncing and storing my files not only simple and easy to use (it's practically invisible as it integrates with your computers file system - just set it up and forget it), but primarily because I know that my files are safe since it uses end-to-end encryption as well as zero-knowledge security. It has all the security features you would expect and more, such as 2FA, and login notifications that will tell when and where if someone tries to access your account, and even the ability to see how many times your shared files have been downloaded. But what makes them really stand out against all the others is their use of client-side encryption, meaning that unlike their competitors, your files are encrypted before they're uploaded to the cloud - so no one, not even Tresorit themselves can see your files - because only you hold the key. Syncing across multiple devices works flawlessly, and file upload/download speed is very fast. Their support team is phenomenal, and they're always quick to respond and happy to help, and is some of the best customer support I've ever received. I've used and trusted Tresorit since their launch, and I highly recommend them. #### Cons One of the things that I've found to be a little tough is file deletion, as of now if you delete a file it's gone forever since it's synced among your devices (there is no trash folder/function). Although, I've been told that this is something that they're working on and am looking forward to being added in the future. --- ### Tresorit review - Overall rating: 5/5 - Reviewer: Francesco G. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered One of the best synchronization softwares tha easily gives possibility of identifying for the synchronized positions also different hard disks within the devices #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The files synchronization in the different devices takes place perfectly and quickly #### Cons There is no real massive backup procedure in the Cloud so that it is possible to recover entire folders and groups of files from previous versions, for example in the event of ransomware attacks. It is now possible to recover previous versions of single files individually and this is clearly a big lack that needs to be overcome #### Reasons for switching to Tresorit The other software was simply not reliable --- ### Tresorit Review - Overall rating: 5/5 - Reviewer: Bettina K. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered It solves partially the research problem of the inability to travel with a large library. And it solves the problem of potential data losses with dying devices. It also made some research collaborations a lot easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the smooth synchronization RE I don't need to worry about backups of my most important files and I don't have to worry about any ransom attacks. The synchronization between different platforms also works very well. The file and folder sharing folder option makes life much easier. #### Cons I had some issues with saving notes through my tablet I use mostly for reading whenever I opened files in the cloud, though that might be more a problem of the tablet software than a Tresorit problem. #### Reasons for choosing Tresorit I prefer products I have to pay for instead of paying with my data. #### Reasons for switching to Tresorit Because it was discontinued. --- ### Perfect solution - Overall rating: 5/5 - Reviewer: Uwe R. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Encrypted data transmission, simple operation, reliable functionality, EU compliant #### Cons I can not find any disadvantages at the moment #### Reasons for switching to Tresorit Not safe. US law. --- ### A brief review about Tresorit - Overall rating: 4/5 - Reviewer: Saygın A. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered I have been using cloud storage almost all the time for data backup purposes so far, and one-way synchronization (from my computer to the cloud storage) is the solution I had been looking for. The Tresorit has fulfilled this requirement adequately well; however, I have found the offered "permanent immediate deletion" option in this software unnecessary and dangerous because an intruder can delete the backed-up data, which cannot be later recovered because the data are immediately deleted. Instead of an immediate permanent deletion, it would be better if the data could only be deleted after they were sent to trash and after an amount of time. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Quickness when the unmoved Tresors have been synced, and end-to-end encryption. #### Cons My concerns about the immediate permanent deletion option are expressed in the overall experience section. #### Vendor response Greetings and thank you for your review. The feedback is perfectly reasonable, I've forwarded it to the product team. Our team plans already have an option to disable the permanent deletion as an Admin policy, hopefully, we can extend this functionality soon to all plans. If you have any further insights or feature ideas, please let us know at support@tresorit.com Regards, Daniel Replied April 2021 --- ### Tresorit, an excellent tool to stock documents online. - Overall rating: 4/5 - Reviewer: Traoré L. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Tresorit is acceptable in all Android devices. #### Cons Tresorit is less known and is expensive in term of subscription. --- ### My Tresor experience trought year - Overall rating: 5/5 - Reviewer: Giuseppe P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Tresor is an important value of my business, the sharing are simply and fast, and secure too ++ #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Enrcyption and the features are very likely #### Cons Sharing of sub-folder can be better if was possibile like a tresor folder --- ### Reliable offsite backup - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Suberb with firs rate technical support #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Reliable off-site backup that is fully encrypted and so secure Automatic backup as files are created / modified / deleted Superb techical support Together with regular on-site backup this combination gives the business assurance that valuabel documents remain secure and ewasily accessible #### Cons When a file is deleted from the company hard drive, it would be good if deleted files are kept on Tresorit so they can be recovered if deledted in error. I think this facility is already present as I have had occasion to retrieve a deleted file in the recent past #### Reasons for choosing Tresorit I was impresed by the security and encryotion on bas emachine before uploading to Tresorit --- ### Good Tool - Overall rating: 5/5 - Reviewer: Guido L. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Very helpful. Makes work easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Security and simple Implantation to other apple products #### Cons More explanation videos as used from apple #### Reasons for choosing Tresorit No interesting alternative #### Reasons for switching to Tresorit End of service of Wuala --- ### review - Overall rating: 5/5 - Reviewer: Gabriel K. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros privacy, quick, easy to use, i can rely on it #### Cons quick view inst avaiable in the app. it would important for me because i mostly share images nad it would ease the selection --- ### Secure Collaboration - Overall rating: 5/5 - Reviewer: Adrian F. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Confidence in security of documents when collaborating. #### Cons Search less efficient than open folder / file database --- ### Lean and robust cloud storage - Overall rating: 5/5 - Reviewer: Alin P. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has a lot of storage space and offers a combination of storage + sharing features. #### Cons A bit expensive as it doesn't offer middle tiers (1 TB space subscription for example). #### Reasons for switching to Tresorit SpiderOak was getting too hard to use (very slow to reorganize my storage space/folder structure). Slow to sync and cumbersome interface were also problematic. ## More reviews [Next reviews](https://www.softwareadvice.com/file-sharing/tresorit-profile/reviews/?page=2) --- Tresorit Reviews, Pros and Cons - 2026 Software Advice