Veeva Vault
About Veeva Vault

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Most Helpful Reviews for Veeva Vault
1 - 5 of 23 Reviews
Prince
Verified reviewer
Biotechnology, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Veeva Vault continues to improve
Veeva Vault has good features that are standard across the board, but they also integrate well with each other and allow a lot of extra features through customization.
CONSIt can be a bit expensive for companies that are just starting off or are small - and there are alternatives out there that are good enough or can suffice for the time being. Also, if someone is not trained well, they can definitely make major issues in the system and support from Veeva may take too long to fix certain large issues.
Erin
Medical Devices, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Veeva Promomats
We use Veeva Promomats for our MLR Review process (medical/legal/regulatory + usually marketing/marcom/clinical/public affairs reviewers are also included). Veeva is a single platform that can be used for the approvals across the various functions. The system has been much easier to use than our previous system, as the UI is more current & easy to use.
PROSThe Veeva PromoMats UI is intuitive & easy to learn for reviewers/approvers. It takes a little more time to learn the process as a document coordinator, because there are more steps to follow, but overall still on the simple side to learn. It's a centralized system for all of our advertising & promotional material approvals. Allows for collaboration between users in different time zones/locations. The ability to link reference documents (clinical studies, journal publications, etc.) within the job allows quick access to pertinent material. The newest UI update that included the ability to export annotations as live PDF comments is a game-changer!
CONSUntil recently, annotation exports were sort of clunky/hard to follow - however, the newest UI update included the ability to export annotations as live PDF comments, and it's a game-changer!
Reasons for switching to Veeva Vault
Zinc MAPS was bought out by Veeva and was being retired, so we were forced to find a new product for our MLR system.
Evan
Biotechnology, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
2
Reviewed September 2023
Tried to be advanced but took it too far.
Not great, it has applications for highly regulated industries but not most.
PROSIt's great for proving to auditors that you have intense control over documents. Has a solid tracking of actions.
CONSFar too expensive for regular use. Most industries require access for all staff, having to have a secondary login for all staff makes it a pain to use.
Pinaki
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Veeva Vault RIM Suite - Best Regulatory & Document Management Tool in Market
I am very much satisfied with Veeva Vault RIM and I would surely recommend others to use it.
PROSI have mainly used the RIM (Regulatory Information Management) Suite of the Veeva Vault Application/Software. It is very easy to use, flexible and customizable. If you compare it with other similar tools in the market like Generis CARA then I would prefer Veeva Vault RIM more because it is much more user-friendly and we have vast amount of API related configuration available for it. There are a lot of Help articles available for Veeva as compared to CARA.
CONSVeeva Vault is more suitable for large projects/company with a large number of users. The license and training cost is also very high as compared to the other similar tools.
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2020
Document management across different sites
Overall this has been great for sharing documents between sites such that all employees are kept up to date with latest document releases. This includes protocols, updated announcements on inspection, and even safety announcements. Users must acknowledge and e-sign to show that they have read and understood the contents, which is then tracked and sent to managers for compliance. The workflow is very streamlined and aside from slight confusion when logging in, it otherwise seems to work wonderfully.
PROSWe use this application to manage training materials and documents that we need to share across sites and ensure all employees read and acknowledge. Veeva allows for version control between different drafts of the document, as well as the option to share the document between multiple owners, which is great for when you're working across state lines and time zones. There is also a date control for retiring the document upon expiration so that you no longer need to manage expiration for GMP (or just time sensitive) related files.
CONSThe login process to view the document has caused some headache on our team. Veeva seems to be only somewhat incorporated into the company workframe, meaning users have to sign in with a different username and password than what they would do to log in to other company resources using company credentials.