Veeva Vault
Veeva Vault
About Veeva Vault

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Most Helpful Reviews for Veeva Vault
1 - 5 of 22 Reviews
Prince
Verified reviewer
Biotechnology, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Veeva Vault continues to improve
Veeva Vault has good features that are standard across the board, but they also integrate well with each other and allow a lot of extra features through customization.
CONSIt can be a bit expensive for companies that are just starting off or are small - and there are alternatives out there that are good enough or can suffice for the time being. Also, if someone is not trained well, they can definitely make major issues in the system and support from Veeva may take too long to fix certain large issues.
Erin
Medical Devices, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Veeva Promomats
We use Veeva Promomats for our MLR Review process (medical/legal/regulatory + usually marketing/marcom/clinical/public affairs reviewers are also included). Veeva is a single platform that can be used for the approvals across the various functions. The system has been much easier to use than our previous system, as the UI is more current & easy to use.
PROSThe Veeva PromoMats UI is intuitive & easy to learn for reviewers/approvers. It takes a little more time to learn the process as a document coordinator, because there are more steps to follow, but overall still on the simple side to learn. It's a centralized system for all of our advertising & promotional material approvals. Allows for collaboration between users in different time zones/locations. The ability to link reference documents (clinical studies, journal publications, etc.) within the job allows quick access to pertinent material. The newest UI update that included the ability to export annotations as live PDF comments is a game-changer!
CONSUntil recently, annotation exports were sort of clunky/hard to follow - however, the newest UI update included the ability to export annotations as live PDF comments, and it's a game-changer!
Reasons for switching to Veeva Vault
Zinc MAPS was bought out by Veeva and was being retired, so we were forced to find a new product for our MLR system.
Nihilkumar
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Veeva Vault Review
I used Veeva vault for document repository and document relationships. The way that it has parent child relationship of an article made user access at ease and also it has user friendly interface. Also, they provide APIs which is very easy to integrate with third party applications. I have implemented an automation on Veeva vault using API to upload documents for the articles.
CONSI dont see any thing to like least, all of their features are excellent.
Anonymous
5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
2
Reviewed April 2022
Clunky Software
Hard to tell how much of my experience is related to my companies configuration or implementation. But generally, the tool never impresses me. There's enough UI bugs that lead me to believe that much of my frustration is Veeva's responsibility.
PROSSeems to be mostly stable and no unhandled bugs. It is usually quite snappy/responsive.
CONSPoor search functionality; for a content management solution search functionality is vital. If it fails on this, it's dead in the water. Veeva seems to be aware of this deficiency, and had documented their way out of it. They should just fix it. There's other issue/UI bugs that I would expect to be caught during beta testing. Some examples: if text is entered in the search box, and an item is hovered over, the hovered item is returned when pressing enter, the search text is not executed. There are drag areas for files that do not always work. The main search bar does not search everything; by default is searches documents, pasting/searching a change control ID in this state does not return the record.
Pinaki
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Veeva Vault RIM Suite - Best Regulatory & Document Management Tool in Market
I am very much satisfied with Veeva Vault RIM and I would surely recommend others to use it.
PROSI have mainly used the RIM (Regulatory Information Management) Suite of the Veeva Vault Application/Software. It is very easy to use, flexible and customizable. If you compare it with other similar tools in the market like Generis CARA then I would prefer Veeva Vault RIM more because it is much more user-friendly and we have vast amount of API related configuration available for it. There are a lot of Help articles available for Veeva as compared to CARA.
CONSVeeva Vault is more suitable for large projects/company with a large number of users. The license and training cost is also very high as compared to the other similar tools.