--- title: "ViewCenter Software Reviews, Demo & Pricing - 2026" description: "Review of ViewCenter Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/cms/viewcenter-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / ViewCenter Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # ViewCenter Review From $35.99/month Free trial 1 plan Wondering if ViewCenter is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview ViewCenter 4.6 [(21)](https://www.softwareadvice.com/document-version-control/viewcenter-profile/#reviews) Pricing Starting at $35.99 per user per month ### About ViewCenter ICM's ViewCenter is a secure digital environment where your business-critical documents live, and your important processes can be optimized. Get a quick ROI with powerful search functions, secure file sharing, compliance, tasks & alerts electronic forms, scanning/data capture, integrations, and so much more. Whether a small business or large corporation, ViewCenter is cost-effective and scalable...ICM's Customer Success Team will find the right solution for YOUR digital transformation goals. Since 1988, ICM has implemented ViewCenter for departmental solutions up to enterprise. Manufacturing, Government, Healthcare - Operations, HR, Quality - just scratch the surface of where we excel! Wondering if ViewCenter is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## ViewCenter User Interface ## Popular ViewCenter Alternatives Main Product ViewCenter 4.6 [(21)](https://www.softwareadvice.com/document-version-control/viewcenter-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.36Value for money - 4.79Customer support - 4.53Functionality Pricing Starting at $35.99 per month Get Price Alternative Product [DocuWare](https://www.softwareadvice.com/legal/docuware-profile/) 4.6 [(119)](https://www.softwareadvice.com/legal/docuware-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.31Value for money - 4.49Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [FileHold](https://www.softwareadvice.com/cms/filehold-profile/) 4.7 [(56)](https://www.softwareadvice.com/cms/filehold-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.71Value for money - 4.84Customer support - 4.54Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [SYDLE ONE](https://www.softwareadvice.com/data-management/sydle-bpm-profile/) 4.7 [(7)](https://www.softwareadvice.com/data-management/sydle-bpm-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.29Value for money - 4.33Customer support - 4.86Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Docsvault](https://www.softwareadvice.com/forms-automation/docsvault-profile/) 4.7 [(47)](https://www.softwareadvice.com/forms-automation/docsvault-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.61Value for money - 4.70Customer support - 4.72Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [NetDocuments](https://www.softwareadvice.com/legal/schaefer-profile/) 4.2 [(51)](https://www.softwareadvice.com/legal/schaefer-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 3.89Value for money - 3.95Customer support - 4.04Functionality Pricing Available upon request Get Price ## ViewCenter Pricing and Plans Starting price: $35.99 per month Free Trial Free Version Basic $35.99 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ViewCenter Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of ViewCenter Activity Dashboard Activity Tracking Alerts/Notifications API Approval Process Control Audit Management Audit Trail Commenting/Notes Compliance Management Configurable Workflow Content Management Customizable Branding Customizable Forms Customizable Templates Data Capture and Transfer Data Import/Export Digital Signature Document Capture Document Check-in/Check-out Document Management Document Review Document Storage Drag & Drop File Management File Recovery Filtering For Engineering Documents Forms Management Full Text Search Indexing Information Governance Metadata Management Mobile Access Multiple Format Support Offline Access Optical Character Recognition Quality Control Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Rules-Based Workflow Search/Filter Secure Data Storage Single Sign On SSL Security Status Tracking Tagging Task Management Template Management Version Rollback Workflow Management ## ViewCenter Integrations Dokmee Capture Integration rated undefined from -1 review Grooper Integration rated undefined from -1 review ## ViewCenter User Reviews ## ViewCenter customer ratings - Overall rating: 4.6/5 - Total reviews: 21 ### Rating distribution - 5 stars: 15 reviews (71%) - 4 stars: 4 reviews (19%) - 3 stars: 2 reviews (10%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.4/5 - Customer support: 4.8/5 - Functionality: 4.5/5 --- Have you used ViewCenter and would like to share your experience with others? ### ICM feedback - Overall rating: 5/5 - Reviewer: Martha B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have nothing but good things to say about the ICM team. So far system has been easy to use based on our set up. If something does not work, I like that we can reach out to ICM to find out available options to make the system better based on business needs. [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], and [SENSITIVE CONTENT] have all been great since day one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly and modern look. I liked how customizable it was to meet our business needs. Everyone at ICM ([SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT]and [SENSITIVE CONTENT]) were great to work with and made the process and implementation much simpler. They always listened to our feedback and would reach out to discuss to ensure we are happy with the system. #### Cons Nothing so far that I can think of. Everything has been great so far. #### Reasons for choosing ViewCenter Price and system options. As well as the look of software. --- ### ViewCenter Review - Overall rating: 5/5 - Reviewer: Karen G. - Verified reviewer: Yes - Industry: Education Management - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software has been easy to set up and maintain, and the customer support to resolve our problems that have occurred has been great. #### Cons I wish that ViewCenter was easier to merge documents in. Right now I have to download the documents, merge the PDF's, and then re-upload the document to ViewCenter. Very labor and time consuming. #### Vendor response Karen, thanks so much for taking the time to review the ViewCenter platform. We appreciate your business! Regarding the feature you are hoping for, happy to report that ViewCenter already has "PDF Merge," which allows you to do exactly that in the tool without having to leave the system. Our Customer Success team will be reaching out to you with a how-to. Replied December 2021 --- ### feed back - Overall rating: 3/5 - Reviewer: Lorenzo L. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. storage,is the main thing in regards to the scanner #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The whole storage situation is Ideal. putting stuff on the scanner is very easy . #### Cons sometimes it does not transfer, therfore I have to go all around the system to get it activated again --- ### Storage Documents - Overall rating: 5/5 - Reviewer: Mary M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love using ViewCenter for our business needs and look forward to learning more about the system in the future. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about this software is the ability to scan and index information for ease of use for others. #### Cons I did not participate in the integration of this software so I'm not sure how else we could potentially use it. --- ### Good, Solid Storage - Overall rating: 5/5 - Reviewer: john r. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are storing permanent student records [i.e. transcripts and test reports] for all alums of our school, which has been around for 65 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We found the product easy to use. The s/w support is very good. #### Cons It's been a bit tricky to set up bulk imports, but it should work out. #### Reasons for choosing ViewCenter much cheaper and more to the point. --- ### Secure Access to Records Made Easy - Overall rating: 5/5 - Reviewer: Scott G. - Product usage: Used unspecified for unspecified - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered The Arizona Department of Insurance, the Arizona state government agency that oversees the insurance industry in Arizona, has implemented several electronic records management projects, including the imaging and indexing of over 200,000 license application files and over 30,000 officer/member/director biographical documents. USING VIEWCENTER IS VERY EASY. An authorized user can very easily locate records using search fields that are configurable by an administrator. Our Insurance Licensing Section is no longer spend time pulling and re-filing paper documents in large filing systems. CREATING VIEWCENTER "COLLECTIONS" IS EASY. A trained and authorized "super user" can create and configure record collections, determine fields of information used to index and search those records, and can assign/change/revoke authority to other users to access the information and documents. No programming/coding is required. VIEWCENTER IS POWERFUL. A collection can be configured to allow a user to locate a group of documents and export them to a ZIP file. ICM Document Solutions, the ViewCenter creator, can also establish methods to import data into ViewCenter to minimize record indexing effort and cost. ICM has established an online secure (end-to-end-encrypted) portal by which some of our customers can upload, index and submit files to us, thereby preventing our customers from having to submit paper documents and CD-ROMs containing data, and preventing us from having to store paper or to pay to have paper documents imaged and indexed. VIEWCENTER MINIMIZED OUR RECORDS MANAGEMENT RISKS. We are now able to access records from just about anywhere, using a web browser and Internet access, which means that the viability and access to our essential records are no longer threatened by the possibility that our building may be damaged or inaccessible. VIEWCENTER REDUCED OUR NEED FOR SPACE TO STORE RECORDS. Arizona government agencies can obtain permission from Arizona State Library, Archives and Public Records (ASLAPR) to have electronic records serve as originals, meaning that once records are imaged and indexed in accordance with ASLAPR standards, the paper version can be destroyed and the electronic version serves as the official original document. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### ViewCenter - Very user friendly! - Overall rating: 5/5 - Reviewer: Krystal P. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It can be challenging to view claims history and use it in conjunction with new/current claims documentation to evaluate a new claim. View Center makes it easier to view historical claims documents under an account while also viewing new claims documents. This makes for more efficient claims evaluation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The search functionality allows for efficient document retrieval. How documents are returned and viewable also makes for more efficient claims evaluation. ViewCenter is easy to navigate and use, making it a beneficial and effective tool for the end user. #### Cons I am unable to think of any improvements --- ### ViewCenter Review - Overall rating: 4/5 - Reviewer: Santino M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros ViewCenter is a very good document management software that is very easy to integrate into existing systems. The iCapture app makes it easy to upload existing PDF files. The team was able to work with the platform very soon after it was implemented. Technical support is easily accessible. #### Cons No major issues have been experienced with the software so far. --- ### Excellent - Overall rating: 5/5 - Reviewer: cheryl n. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very good #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use and very efficient-easy to pull the data that you are looking for #### Cons when the data is not scanned in a timely matter --- ### Most bang for your buck! - Overall rating: 5/5 - Reviewer: Shelby C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, has all the functionality we need! #### Cons Implementation was a little rocky, but the customer service to resolve all issues was outstanding. --- Showing 1 - 10 of 21 Reviews Load More Reviews ## Other Top Recommended Document Management Software [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (1021) Recently recommended **13** times [Klyck](https://www.softwareadvice.com/business-plan/klyck-profile/) **4.9** (29) Recently recommended **13** times [Square 9](https://www.softwareadvice.com/cms/square-9-profile/) **4.5** (144) Recently recommended **11** times [Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/) **4.6** (9) Recently recommended **9** times Stuck Between Options? 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