About Vitrium Security

Vitrium is a cloud-based document management and digital rights management (DRM) solution that empowers businesses to securely store and share confidential sensitive files with trusted parties with ease, online and offline, without any plugins or apps.

Vitrium protects every page of M&A deals, legal documents and board meetings with military-grade encryption that stays with files, no matter where they reside. Grant, restrict and revoke access to files anytime via content controls and extensive digital rights management (DRM) such as expiration controls, open limits, IP address and country limits, device and browser controls. Manage users and groups and set different permission levels from “View-Only” to “Allowed Copy & Print”.<...


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Supported Operating System(s):

Web browser (OS agnostic)

38 Reviews of Vitrium Security

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(12)

12

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

September 2020

Dot from Reeves Consultancy and Training Ltd Trading as Course Beetle

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Vitrium is totally working for us and has taken our operations up a level

The global pandemic plummeted us into the online space and we urgently needed to address distributing content. Our priority is peace of mind knowing people have got what we need them to have rather than being ferociously restrictive about every single item of content. The makeshift method we previously used gave us no way of proving what people had received, and we had very little control. Now we make our course resources accessible via the portal before, and up to 14 days after each course, so delegates can print off, download or whatever they want (or whatever we allow), then are deactivated as users from our system. This means we can recycle user 'seats' and work within the budget of our user allocations. Being based in UK, although we sell globally, a significant majority of our customers are UK NHS Trusts which have stringent security settings. Previously we had a lot of problems with NHS delegates not being able to access their materials. These problems are now resolved thankfully.

Pros

The control dashboard is simple neat and clean and very logical. We love the portal system which you can edit to showcase company branding. We have made it accessible from our website so from a customer point of view everything is integrated and seamless. Watermarking content in user-specific or general ways to suit is brilliant, and checking out that people have got what they need ok for the courses we put on is of massive importance. Probably the best over-arching things are that everything works and the customer support is brilliant.

Cons

Don't kid yourself that you'll get the hang of everything within 10 mins of messing around with the settings. You do have to put the time in to get your head round it - but that's less of a 'con' and more a reflection of the eye-watering range of configuration options there are. So you do have to invest some quality time to learn it - but everything you need is there, and it totally works.

Reasons for Choosing Vitrium Security

I loved the product and the UK Sales person was totally un-pushy and really really helpful. I never felt any pressure to buy at all. Which worked for me!

January 2020

James from CSA Group

Company Size: 1,001-5,000 employees

Industry: Security and Investigations

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

January 2020

A systemic approach to system processes

It is the key factor which enables us to securely leverage our content for customer. It can sometimes prove challenging.

Pros

It was easy to use once I had the training required

Cons

It was difficult to implement for the team

Reasons for Choosing Vitrium Security

It worked within our platform to deliver the best results at the time.

Response from Vitrium Systems

Replied March 2020

Hi James. Thank you for your feedback. CSA Group has helped push the envelope with DRM features and polices in Vitrium that our system wasn't originally designed to enforce, but that it does today. While your learning curve may have been steep, the system continues to evolve every few months with CSA's and other brilliant feature requests. The content protection offered and the tracking included are second to none.

January 2019

Ryan from IVES Training Group

Company Size: 11-50 employees

Industry: Business Supplies and Equipment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2019

Satisfied

Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

Pros

It is easy to use and does the job it needs to do.

Cons

I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card. Also, I would suggest the following for files viewed online to make it function more inline with how adobe acrobat functions. - Add a toolbar button to show one page at a time and allow users to use PgUp/PgDown to flip (no scrolling) to the previous/next page. And make this compatible with a remote. - Add a toolbar button for true full screen mode where even the annotation tools are hidden from view.

Response from Vitrium Systems

Replied March 2019

Thanks, Ryan for your detailed review. The option to download a protected PDF file and store or distribute them on thumb-drives or flash cards exists for years now. The issue is that your system is configured to use True SSO which requires your users first authenticate against your back-end. If you need to distribute files and have those users manually login to receive the secured content, then you could also request a 2nd account from Vitrium Systems that doesn't use SSO. Since v7.2.1, based on your feedback/request, there is a navigation toolbar at the top of the Web Viewer window for moving between pages Up/Down icons (rather than scrolling) including a 'jump to page #' field. Also, full-screen reading mode is available. We will consider your request as a future enhancement. Today, the Web Viewer provides the means to collapse the bigger annotation bar (to the left) but leaves the smaller annotation menu bar. Above and to the left of the window is the scaling and zoom toolbar.

September 2020

Ron from IVES Training Group

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

DRM including video streaming

Digital rights management made easy and well as the ability to have DRM on streaming products such as videos.

Pros

Single sign on capability, test account included to use in test environments, fantastic customer support from implementation to the end user stage.

Cons

For true single sign on DNS routing and web service calls/ urls need to be configured, not a CON so to speak, just something to be aware of.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Secure and functional with great customer service

We were uncertain when going from a standard PDF approach to a more sophisticated digital rights management approach. It was new to us and we were unsure whether it would overly complicate the delivery of content. The people at Vitrium have gone the extra mile to help us out, from the very beginning. Service and access to the employees, even top management, are very important to us. This is something that usually does not happen when working with a big company. Rather than sending large PDFs that some email servers reject, we are now sending a link that provides simple, protected access to our content. We encounter a small customer-related problem from time to time, but the people at Vitrium are quick to help us resolve it. We highly recommend Vitrium without reservation.

Pros

Vitrium allows us to create a quick username and password for each customer, which speeds up our delivery process, compared to our previous system. The online web viewer is an easy way for customers to view the report. It also enables viewing on tablet computers.

Cons

The user interface does not display the number of devices on which users have accessed a document. That must be done manually by sorting and filtering a spreadsheet for each user and each document. A quick counter on the UI would be ideal, and should be simple to add.

Response from Vitrium Systems

Replied March 2019

We are so grateful for your kind words. Thanks for sharing your review. In more recent versions of Vitrium, and for the enterprise subscriptions only, there's additional information provided for a given User's record under the Clear Usage window. There, at a glance, one can see Device Use, IP Address Use, Print Use, and File Use. However, it would seem that also providing File Use WITH Device Use per file would be useful and would help identify potential issues with end-users sharing content credentials. Vitrium also has plans on adding a notification system where administrators can define 'triggers' for things such as a user accessing content from n or more devices (or IPs) within a specified period of time.