About Vitrium Security

Vitrium is a cloud-based document management and digital rights management (DRM) solution that empowers businesses to securely store and share confidential sensitive files with trusted parties with ease, online and offline, without any plugins or apps.

Vitrium protects every page of M&A deals, legal documents and board meetings with military-grade encryption that stays with files, no matter where they reside. Grant, restrict and revoke access to files anytime via content controls and extensive digital rights management (DRM) such as expiration controls, open limits, IP address and country limits, device and browser controls. Manage users and groups and set different permission levels from “View-Only” to “Allowed Copy & Print”.<...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Vitrium Security

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(18)

18

4 stars

(12)

12

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

January 2020

Mariana Giselle from Emu Systems

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

seems like a great company to grow with

Pros

The responsiveness of the Vitrium team has been great, and we have really appreciated their flexibility with our requests as we are all trying to figure out how to best implement their powerful DRM capabilities. Having everything trackable and protected has completely removed awkward NDA conversations about IP that we are still developing.

Cons

I guess because it is so applicable to so many ways of doing things, just trying to make sure we are integrating it properly and in conjunction with other aspects of our website development. That's not so much a reflection of Vitrium, though. They've been quite helpful in talking through applications with us.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Secure and functional with great customer service

We were uncertain when going from a standard PDF approach to a more sophisticated digital rights management approach. It was new to us and we were unsure whether it would overly complicate the delivery of content. The people at Vitrium have gone the extra mile to help us out, from the very beginning. Service and access to the employees, even top management, are very important to us. This is something that usually does not happen when working with a big company. Rather than sending large PDFs that some email servers reject, we are now sending a link that provides simple, protected access to our content. We encounter a small customer-related problem from time to time, but the people at Vitrium are quick to help us resolve it. We highly recommend Vitrium without reservation.

Pros

Vitrium allows us to create a quick username and password for each customer, which speeds up our delivery process, compared to our previous system. The online web viewer is an easy way for customers to view the report. It also enables viewing on tablet computers.

Cons

The user interface does not display the number of devices on which users have accessed a document. That must be done manually by sorting and filtering a spreadsheet for each user and each document. A quick counter on the UI would be ideal, and should be simple to add.

Response from Vitrium Systems

Replied March 2019

We are so grateful for your kind words. Thanks for sharing your review. In more recent versions of Vitrium, and for the enterprise subscriptions only, there's additional information provided for a given User's record under the Clear Usage window. There, at a glance, one can see Device Use, IP Address Use, Print Use, and File Use. However, it would seem that also providing File Use WITH Device Use per file would be useful and would help identify potential issues with end-users sharing content credentials. Vitrium also has plans on adding a notification system where administrators can define 'triggers' for things such as a user accessing content from n or more devices (or IPs) within a specified period of time.

January 2020

Daniel from In-House Solutions Inc.

Company Size: 51-200 employees

Industry: Industrial Automation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great software for delivering protected documents to end users

Pros

Multitude of options for users. Manually creating IDs and keys is useful in some cases, integrating with out customer database so users automatically get access to appropriate documents is useful in most others. Downloadable protected PDFs or webviewer based documents used entirely in the browser satisfies almost every customer.

Cons

The very rare instance where a system update brings down the system for half an hour to an hour always somehow coincides with when my crankiest customer just happened to try accessing their documents.

January 2020

Carlos from Villarreal División Equipos SA de CV

Company Size: 501-1,000 employees

Industry: Import and Export

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

A natural use

The main challenge that our company always had is that our information was available to our clients in a simple and safe way, and it seems to me that this challenge has been met.

Pros

Actually for me it is very easy to use, I almost do not realize that I am using software, so I called this review "a natural use" since for me its use is already natural.

Cons

For now the experience has been excellent

January 2019

Ryan from IVES Training Group

Company Size: 11-50 employees

Industry: Business Supplies and Equipment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

January 2019

Satisfied

Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

Pros

It is easy to use and does the job it needs to do.

Cons

I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card. Also, I would suggest the following for files viewed online to make it function more inline with how adobe acrobat functions. - Add a toolbar button to show one page at a time and allow users to use PgUp/PgDown to flip (no scrolling) to the previous/next page. And make this compatible with a remote. - Add a toolbar button for true full screen mode where even the annotation tools are hidden from view.

Response from Vitrium Systems

Replied March 2019

Thanks, Ryan for your detailed review. The option to download a protected PDF file and store or distribute them on thumb-drives or flash cards exists for years now. The issue is that your system is configured to use True SSO which requires your users first authenticate against your back-end. If you need to distribute files and have those users manually login to receive the secured content, then you could also request a 2nd account from Vitrium Systems that doesn't use SSO. Since v7.2.1, based on your feedback/request, there is a navigation toolbar at the top of the Web Viewer window for moving between pages Up/Down icons (rather than scrolling) including a 'jump to page #' field. Also, full-screen reading mode is available. We will consider your request as a future enhancement. Today, the Web Viewer provides the means to collapse the bigger annotation bar (to the left) but leaves the smaller annotation menu bar. Above and to the left of the window is the scaling and zoom toolbar.