Vitrium is totally working for us and has taken our operations up a level

The global pandemic plummeted us into the online space and we urgently needed to address distributing content. Our priority is peace of mind knowing people have got what we need them to have rather than being ferociously restrictive about every single item of content. The makeshift method we previously used gave us no way of proving what people had received, and we had very little control. Now we make our course resources accessible via the portal before, and up to 14 days after each course, so delegates can print off, download or whatever they want (or whatever we allow), then are deactivated as users from our system. This means we can recycle user 'seats' and work within the budget of our user allocations. Being based in UK, although we sell globally, a significant majority of our customers are UK NHS Trusts which have stringent security settings. Previously we had a lot of problems with NHS delegates not being able to access their materials. These problems are now resolved thankfully.

Pros

The control dashboard is simple neat and clean and very logical. We love the portal system which you can edit to showcase company branding. We have made it accessible from our website so from a customer point of view everything is integrated and seamless. Watermarking content in user-specific or general ways to suit is brilliant, and checking out that people have got what they need ok for the courses we put on is of massive importance. Probably the best over-arching things are that everything works and the customer support is brilliant.

Cons

Don't kid yourself that you'll get the hang of everything within 10 mins of messing around with the settings. You do have to put the time in to get your head round it - but that's less of a 'con' and more a reflection of the eye-watering range of configuration options there are. So you do have to invest some quality time to learn it - but everything you need is there, and it totally works.

Easily Protected Resources

The customer service team at Vitrium always responds very quickly to our questions, and thus we can still solve our end-users concerns promptly.

Pros

After evaluating different market options, we chose Vitrium to protect our Educational Resources and share with our customers because the implementation process and its use for our end users are amicable while keeping all the security features we need.

Cons

There is nothing that I don't like. I love the features they offer such as annotation tools, customized view, and l look forward to the new additions Vitrium will offer.

Great, Affordable DRM Platform

We needed to publish a protected version of our proprietary works for public review as part of a state-level RFP. The project came to me with less than 2 weeks notice to meet the deadline. Vitrium had us up and operational well before the deadline, and the tools are so effective and easy to use that we intend to keep Virtium for the long term.

Pros

Vitrium is easy to use, and can be deployed in less than a week. It secures your content with any number of industry-standard encryption and DRM techniques you select, and give you many options for publishing the secured material, so that you can select the one that's right for you. Compared to offerings from the major players in the DRM space (e.g. the big A), it's quite affordable.

Cons

Watermarks can't be easily changed after the documents are loaded - make sure you finalize your watermarks first! Rights management and permissions are a bit less intuitive than I'd have hoped - but I think that's because they're so customizable. Pay close attention during the onboarding.

Satisfied

Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

Pros

It is easy to use and does the job it needs to do.

Cons

I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card. Also, I would suggest the following for files viewed online to make it function more inline with how adobe acrobat functions. - Add a toolbar button to show one page at a time and allow users to use PgUp/PgDown to flip (no scrolling) to the previous/next page. And make this compatible with a remote. - Add a toolbar button for true full screen mode where even the annotation tools are hidden from view.

A systemic approach to system processes

It is the key factor which enables us to securely leverage our content for customer. It can sometimes prove challenging.

Pros

It was easy to use once I had the training required

Cons

It was difficult to implement for the team