Vitrium Security

RATING:

4.59

(66)

About Vitrium Security

Vitrium is a cloud-based document management and digital rights management (DRM) solution that empowers businesses to securely store and share confidential sensitive files with trusted parties with ease, online and offline, without any plugins or apps. Vitrium protects every page of M&A deals, legal documents and board meetings with military-grade encryption that stays with files, no matter where they reside. Grant, restrict and revoke access to files anytime via content controls and extensive digital rights management (DRM) such as expiration controls, open limits, IP address and country limits, device and browser controls. Manage users and groups and set different permission levels from "View-Only" to "Allowed Copy & Print". With Vitrium’s customizable client portal...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Vitrium Security Pricing

It is also available at $800/mo with additional features.

Starting price: 

$500.00 

Free trial: 

Not Available

Free version: 

Not Available

Vitrium Add Content
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Vitrium Security Reviews

Overall Rating

4.59

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 66 reviews

User Profile

Mariana Giselle

Verified reviewer

Company size: 2-10 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

January 2020

seems like a great company to grow with

Pros

The responsiveness of the Vitrium team has been great, and we have really appreciated their flexibility with our requests as we are all trying to figure out how to best implement their powerful DRM capabilities. Having everything trackable and protected has completely removed awkward NDA conversations about IP that we are still developing.

Cons

I guess because it is so applicable to so many ways of doing things, just trying to make sure we are integrating it properly and in conjunction with other aspects of our website development. That's not so much a reflection of Vitrium, though. They've been quite helpful in talking through applications with us.

Response from Vitrium Systems

Thanks for the kind words, Marina. We do strive to make our system work seamlessly in everyone's environment and especially keep your IP safe!

Replied March 2020

Dot

Verified reviewer

Company size: 2-10 employees

Industry: Professional Training & Coaching

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Vitrium is totally working for us and has taken our operations up a level

The global pandemic plummeted us into the online space and we urgently needed to address distributing content. Our priority is peace of mind knowing people have got what we need them to have rather than being ferociously restrictive about every single item of content. The makeshift method we previously used gave us no way of proving what people had received, and we had very little control. Now we make our course resources accessible via the portal before, and up to 14 days after each course, so delegates can print off, download or whatever they want (or whatever we allow), then are deactivated as users from our system. This means we can recycle user 'seats' and work within the budget of our user allocations. Being based in UK, although we sell globally, a significant majority of our customers are UK NHS Trusts which have stringent security settings. Previously we had a lot of problems with NHS delegates not being able to access their materials. These problems are now resolved thankfully.

Pros

The control dashboard is simple neat and clean and very logical. We love the portal system which you can edit to showcase company branding. We have made it accessible from our website so from a customer point of view everything is integrated and seamless. Watermarking content in user-specific or general ways to suit is brilliant, and checking out that people have got what they need ok for the courses we put on is of massive importance. Probably the best over-arching things are that everything works and the customer support is brilliant.

Cons

Don't kid yourself that you'll get the hang of everything within 10 mins of messing around with the settings. You do have to put the time in to get your head round it - but that's less of a 'con' and more a reflection of the eye-watering range of configuration options there are. So you do have to invest some quality time to learn it - but everything you need is there, and it totally works.

Reasons for choosing Vitrium Security

I loved the product and the UK Sales person was totally un-pushy and really really helpful. I never felt any pressure to buy at all. Which worked for me!

Response from Vitrium Systems

Hi Dot, thank you so much for this great review and all your kind words! We truly appreciate your feedback and your business. We're very happy you've had a positive experience with the software, and are glad to hear Vitrium was able to support you in your transition to digital content after the pandemic and has allowed your organization to grow! We're excited to continue to support you and your business.

Replied October 2022

Ryan

Company size: 11-50 employees

Industry: Business Supplies and Equipment

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

January 2019

Satisfied

Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

Pros

It is easy to use and does the job it needs to do.

Cons

I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card. Also, I would suggest the following for files viewed online to make it function more inline with how adobe acrobat functions. - Add a toolbar button to show one page at a time and allow users to use PgUp/PgDown to flip (no scrolling) to the previous/next page. And make this compatible with a remote. - Add a toolbar button for true full screen mode where even the annotation tools are hidden from view.

Response from Vitrium Systems

Thanks, Ryan for your detailed review. The option to download a protected PDF file and store or distribute them on thumb-drives or flash cards exists for years now. The issue is that your system is configured to use True SSO which requires your users first authenticate against your back-end. If you need to distribute files and have those users manually login to receive the secured content, then you could also request a 2nd account from Vitrium Systems that doesn't use SSO. Since v7.2.1, based on your feedback/request, there is a navigation toolbar at the top of the Web Viewer window for moving between pages Up/Down icons (rather than scrolling) including a 'jump to page #' field. Also, full-screen reading mode is available. We will consider your request as a future enhancement. Today, the Web Viewer provides the means to collapse the bigger annotation bar (to the left) but leaves the smaller annotation menu bar. Above and to the left of the window is the scaling and zoom toolbar.

Replied March 2019

Federico

Company size: 1,001-5,000 employees

Industry: Construction

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2022

Digital Right Management made easy

Pros

Cloud based Web portal allow quick deploy and fruition for end users. Print and Copy restrictions work properly and are not too difficult to understand and setup. Reporting could be improved but already has built in most reports.

Cons

No out-of-the-box connectors for other Content management systems but there are APIs to allow you reach the target if needed.

Reasons for choosing Vitrium Security

Cloud based, Right priced, easy to setup and understand.

Reasons for switching to Vitrium Security

Outdated platform and very expensive migration to a same vendor solution.

Diana

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2020

Easily Protected Resources

The customer service team at Vitrium always responds very quickly to our questions, and thus we can still solve our end-users concerns promptly.

Pros

After evaluating different market options, we chose Vitrium to protect our Educational Resources and share with our customers because the implementation process and its use for our end users are amicable while keeping all the security features we need.

Cons

There is nothing that I don't like. I love the features they offer such as annotation tools, customized view, and l look forward to the new additions Vitrium will offer.

Reasons for switching to Vitrium Security

I switched to Vitrium because they offer protection via hyperlinks and include videos. Also, the end-users now with Vitrium don't need to install any additional software. The process is transparent for my end-users. This was critical for me because many end-users refuse to install additional programs.

Response from Vitrium Systems

Hi Diana, thank you so much for your wonderful review! We're thrilled to know that you're happy with the software and that there's nothing you dislike or have troubles with. Unlike our competitors, allowing our customers to protect multiple contet types, such as videos, is one of our priorities. We aim to make the journey for you and your end users as seamless as possbile, and pride ourselves on the fact that Vitrium does not require end users to download any kind of apps or plug-ins to access content.

Replied October 2022

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