Vitrium Security

RATING:

4.6

(69)

About Vitrium Security

Vitrium is a cloud-based document management and digital rights management (DRM) solution that empowers businesses to securely store and share confidential sensitive files with trusted parties with ease, online and offline, without any plugins or apps. Vitrium protects every page of M&A deals, legal documents and board meetings with military-grade encryption that stays with files, no matter where they reside. Grant, restrict and revoke access to files anytime via content controls and extensive digital rights management (DRM) such as expiration controls, open limits, IP address and country limits, device and browser controls. Manage users and groups and set different permission levels from "View-Only" to "Allowed Copy & Print". With Vitrium’s customizable client portal...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Vitrium Security Pricing

It is also available at $800/mo with additional features.

Starting price: 

$500.00 

Free trial: 

Not Available

Free version: 

Not Available

Vitrium Add Content

Vitrium Security Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Vitrium Security

1 - 5 of 69 Reviews

User Profile

Dot

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Vitrium is totally working for us and has taken our operations up a level

The global pandemic plummeted us into the online space and we urgently needed to address distributing content. Our priority is peace of mind knowing people have got what we need them to have rather than being ferociously restrictive about every single item of content. The makeshift method we previously used gave us no way of proving what people had received, and we had very little control. Now we make our course resources accessible via the portal before, and up to 14 days after each course, so delegates can print off, download or whatever they want (or whatever we allow), then are deactivated as users from our system. This means we can recycle user 'seats' and work within the budget of our user allocations. Being based in UK, although we sell globally, a significant majority of our customers are UK NHS Trusts which have stringent security settings. Previously we had a lot of problems with NHS delegates not being able to access their materials. These problems are now resolved thankfully.

PROS

The control dashboard is simple neat and clean and very logical. We love the portal system which you can edit to showcase company branding. We have made it accessible from our website so from a customer point of view everything is integrated and seamless. Watermarking content in user-specific or general ways to suit is brilliant, and checking out that people have got what they need ok for the courses we put on is of massive importance. Probably the best over-arching things are that everything works and the customer support is brilliant.

CONS

Don't kid yourself that you'll get the hang of everything within 10 mins of messing around with the settings. You do have to put the time in to get your head round it - but that's less of a 'con' and more a reflection of the eye-watering range of configuration options there are. So you do have to invest some quality time to learn it - but everything you need is there, and it totally works.

Reason for choosing Vitrium Security

I loved the product and the UK Sales person was totally un-pushy and really really helpful. I never felt any pressure to buy at all. Which worked for me!

Vendor Response

Hi Dot, thank you so much for this great review and all your kind words! We truly appreciate your feedback and your business. We're very happy you've had a positive experience with the software, and are glad to hear Vitrium was able to support you in your transition to digital content after the pandemic and has allowed your organization to grow! We're excited to continue to support you and your business.

Replied October 2022

Diana

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Easily Protected Resources

The customer service team at Vitrium always responds very quickly to our questions, and thus we can still solve our end-users concerns promptly.

PROS

After evaluating different market options, we chose Vitrium to protect our Educational Resources and share with our customers because the implementation process and its use for our end users are amicable while keeping all the security features we need.

CONS

There is nothing that I don't like. I love the features they offer such as annotation tools, customized view, and l look forward to the new additions Vitrium will offer.

Reasons for switching to Vitrium Security

I switched to Vitrium because they offer protection via hyperlinks and include videos. Also, the end-users now with Vitrium don't need to install any additional software. The process is transparent for my end-users. This was critical for me because many end-users refuse to install additional programs.

Vendor Response

Hi Diana, thank you so much for your wonderful review! We're thrilled to know that you're happy with the software and that there's nothing you dislike or have troubles with. Unlike our competitors, allowing our customers to protect multiple contet types, such as videos, is one of our priorities. We aim to make the journey for you and your end users as seamless as possbile, and pride ourselves on the fact that Vitrium does not require end users to download any kind of apps or plug-ins to access content.

Replied October 2022

Ryan

Business Supplies and Equipment, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2019

Satisfied

Satisfied. Customer service is helpful and have been able to resolve most issues quickly.

PROS

It is easy to use and does the job it needs to do.

CONS

I would like to see more features such as a secure way to put digital files on a thumb-drive or flash card. Also, I would suggest the following for files viewed online to make it function more inline with how adobe acrobat functions. - Add a toolbar button to show one page at a time and allow users to use PgUp/PgDown to flip (no scrolling) to the previous/next page. And make this compatible with a remote. - Add a toolbar button for true full screen mode where even the annotation tools are hidden from view.

Vendor Response

Thanks, Ryan for your detailed review. The option to download a protected PDF file and store or distribute them on thumb-drives or flash cards exists for years now. The issue is that your system is configured to use True SSO which requires your users first authenticate against your back-end. If you need to distribute files and have those users manually login to receive the secured content, then you could also request a 2nd account from Vitrium Systems that doesn't use SSO. Since v7.2.1, based on your feedback/request, there is a navigation toolbar at the top of the Web Viewer window for moving between pages Up/Down icons (rather than scrolling) including a 'jump to page #' field. Also, full-screen reading mode is available. We will consider your request as a future enhancement. Today, the Web Viewer provides the means to collapse the bigger annotation bar (to the left) but leaves the smaller annotation menu bar. Above and to the left of the window is the scaling and zoom toolbar.

Replied March 2019

Patrick

Publishing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Vitrium suits our needs to a T.

Vitrium made it possible for us to work with remote dealers for our products and provide them with an easy-to-use solution. The training and ongoing support we've received from Vitrium has been exemplary, which goes a long way toward inspiring confidence in their product.

PROS

We had a very specific need for supplying protected PDF documents to a select audience, and when we researched the various vendors in this space, Vitrium just checked all the boxes. Their software provides the level of protection we need, while still allowing for high-resolution printing without providing uncontrolled access to source documents.

CONS

Adding new users and setting up their access to individual documents (and modifying access for existing users) can be somewhat cumbersome; I wouldn't mind seeing Vitrium streamline this somewhat by enhancing the functions available in some dialog boxes.

Reason for choosing Vitrium Security

Vitrium offered a product that fit our needs more closely AND had a better price point.

Vendor Response

Thank you so much for your great review, Patrick! We're very happy to hear Vitrium was the right DRM choice for you & has been able to help you provide protected PDFs to your customers without being too restrictive.

Replied October 2022

James

Security and Investigations, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2020

A systemic approach to system processes

It is the key factor which enables us to securely leverage our content for customer. It can sometimes prove challenging.

PROS

It was easy to use once I had the training required

CONS

It was difficult to implement for the team

Reason for choosing Vitrium Security

It worked within our platform to deliver the best results at the time.

Vendor Response

Hi James. Thank you for your feedback. CSA Group has helped push the envelope with DRM features and polices in Vitrium that our system wasn't originally designed to enforce, but that it does today. While your learning curve may have been steep, the system continues to evolve every few months with CSA's and other brilliant feature requests. The content protection offered and the tracking included are second to none.

Replied March 2020