WordPress Software

4.55 / 5 (9,043)

About WordPress


WordPress is an open-source, cloud-based content management system based on PHP and MySQL that helps small to large businesses create, manage and publish content for websites. The customizable solution allows enterprises to use plugins, widgets, and themes to improve traffic-driven content across multiple websites.

Features of WordPress include a content manager, a drag-and-drop interface, templates, dynamic page generation, password protection, multi-page posts, previewing and publishing. It comes with a drag-and-drop file uploader and media browser, which allows users to upload and store pictures, music, videos, documents and more. Additionally, it provides auto-saving and restoring functionalities for businesses to automatically save and restore crucial data in case of a system crash.

WordPress comes with an application programming interface (API), which enables developers to customize as well as connect plugins with the solution. Pricing is available as per business requirements and support is extended via forums, FAQs and other online measures.



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Supported Operating System(s):

Web browser (OS agnostic)

9,043 Reviews of WordPress

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(5,647)

4 stars

(2,832)

3 stars

(501)

2 stars

(47)

1 stars

(16)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 9,043 reviews

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May 2019

Jason from Ogre Techs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

May 2019

Easy, fast, ridiculously customizable

Years ago, when I first started using WordPress, it was because I'd been doing the occasional client website from scratch for many years. HTML, coded by hand, graphic and colors layouts, etc. Eventually it no longer made sense, especially as we moved into the era of working with databases, caching systems, etc. It just made sense to find a solution that already had that backend in place, rather than reinventing the wheel every time. So I tried several systems: Drupal, Joomla, and others, before finally coming to WordPress. When I finally tried it, it was a revelation: lots of clear documentation, a massive community of users who help each other through the learning curve and the assorted issues that inevitably appear, more plugins and themes than you could ever imagine. I stumbled a bit with the learning curve back then, though mind you, this was at least a decade ago. WordPress, in the time since, has become so easy to setup that most web hosts these days will, in fact, do it automatically at the press of a button if that's what you wish. Basic setup couldn't be any easier, in my estimation, and for a lot of people, that will be enough. If you're a more advanced user, however, there will be plenty of opportunities for you to extend the system's capabilities. Beyond plugins, there are also countless cloud services that integrate with WordPress in various ways. For example, FreshWorks offers a number of systems, such as help desk ticketing, live customer support chat, etc.

Pros

I've been using WordPress for many years, and the thing I like most is that it's constantly evolving, changing, becoming more than it was. Year after year, absolutely without fail, WordPress becomes a more sophisticated, more streamlined, more functional system for managing websites, and I can't recommend it enough.

Cons

Like any software system, WordPress has a learning curve that can be a little challenging if you're new to the world of Content Management Systems. You'll hear a lot about all that WP can do, and it's true, but often, that functionality comes via plugins or custom built themes you'll have to add yourself. It's not hard, and if you're an experienced web person, you'll get it easily, but for the newbie it might be a challenge. Don't worry, you can manage it, though.

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2019

Create, communicate and manage easily!

Wordpress is a platform designed to create personal blogs in a basic and simple way, especially since it is free and there is a great advantage when considering savings for your company ... It is a fast and efficient solution for those who seek to have a personal space as a blog where you can describe your opinions, thoughts or any other content that you consider appropriate, including as a catalog for simple sales that links to other applications is very useful. However; it is not a solution designed for complex digital projects such as a website with certain features, an online store or any other type of web page that contains certain programming features.

Pros

Its source code is accessible by anyone, which can be shared and modified to contribute to its development; that is, it is "open source". It's free, it allows you to download it without having to pay a dollar for downloading the source code. All the resources that WordPress offers are free, including: the core (your source code), thousands of templates of designs to decorate your website, along with thousands of plugins. Setting up WordPress is simple, it only requires filling a couple of data such as the name of the site, the general slogan that will be used, the email, and you will be ready to continue working on your site. One of the features that most caught my attention was the migration of hosting, has simple ways to migrate to other web hosting providers.

Cons

Limited changes in the web page, since Wordpress allows us to modify texts and images in a relatively comfortable way, but there are certain changes that are not available to the user because they are part of additional codes of the template and we can only change programmatically. In the "Editor" option in Wordpress we can access several layouts and style files to modify some contents of the web page, although if you do not master HTML, CSS, JavaScript or PHP you will have problems when making these changes. It usually leads to load problems in some of its topics because there are plugins that consume many resources. Depending on the subject we use and the hosting where we have hosted the website, the load will be more or less fast.

May 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Need a Website? WordPress is the One for You!

WordPress's freely available website builder has allowed us to create a feature-filled website to which we can add, remove, or change information at a whim through quick access via computer or mobile to the website administration portal. Users can manage or post using both the web interface and the mobile app, which was incredibly useful to us. It has helped us achieve an online presence at a fraction of the cost compared to other platforms.

Pros

WordPress itself is offered for free as an open source tool (although they do also sell hosting plans and domain names if required). Its website administration portal is very easy to navigate and contains a wealth of help and support information in case you get stuck. There is a large collection of free website layout templates available that can be customised to your liking, as well as a large stock of free user-created plugins in order to add additional functionality to your website (for instance adding custom maintenance pages or contact forms). You can use the WordPress mobile app to manage your website, view visitor statistics, and post to your website.

Cons

Although WordPress itself is freely available to create websites with as an open source tool, they do also sell website hosting plans and domain names on their website; their pricing however is not as competitive compared to other website hosting companies such as GoDaddy or Wix. Recent updates to WordPress include a new post editing interface called 'Gutenberg', which is a radical redesign that may not sit well with those who have experience with and are used to the traditional editing interface of previous versions. Website layouts are somewhat basic using stock design layouts, this can be improved upon by purchasing layout modifying plugins.

May 2019

Rosa from Freelancer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2019

My experience with WordPress

WordPress was a good and nice experience for me, and it definetely satisfied my blogging needs. I can´t say it was always smooth, specially when trying to customize my blog, but generally speaking I liked it a lot, specially the statistic data it provides for you and the community. I met a lot of really cool people from different countries through this site that shared my interests and published similar things to mine and that was a very enriching experience. My articles and stories got a fairly good traffic, all things considered, and I can say it mantains the time-money-value balance. Would encourage you to give it a try if you don´t mind taking your time to understand the settings.

Pros

I used WordPress for blogging for almost two years. It was a personal blog in which I published opinion pieces and short stories mostly and my experience was generally good. I really like the fact that you can select from a varity of templates that are actually nice and aesthetic, unlike other sites and softwares that provide you ten templates at most of them kind of ugly. It allows a certain flexibility to personalize your site and to rearrange the templates. I also like that you can save entries and program them to automatically get published at a specific date and time, which is super useful. The community in general is nice and wide, you can find blogs of every topic and people that share your interests, which is really cool. It also has very nice options to show you the statistics of your site, like how many people are visiting your blog, how did they find it, which words they googled to find your articles, etc. That information is really useful to improve your site´s traffic. I would go back to WordPress without a doubt if I ever started blogging again.

Cons

I did not love the blog administrator interface. I think it can be more intuitive. Sometimes I struggled to understand how to edit certain aspects of my blog, because I just could not find the option. I said before that you can edit and rearrange your template, and this is really cool, but sometimes it can be tricky to understand how to do it or to get exactly the look you are going for. You move something to the right and suddenly it is back again in the left and you don´t even know why. Templates misbehave. Or they did back in my blogging days. Still, if you have enough time and patience, or you are not that much of a perfectionist, you can probably overlook this cons, they are not that big of a deal.

April 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Wordpress - Best tool for putting up a website in seconds

I have used wordpress for putting up several friend and customers websites when I was working a IT project manager for one of my previous employer. It has helped shortening the deployment time of customer's. I work with this CMS for over than 6 years now and I would say it is the perfect fit for almost 90% of website design projects with the myriad of templates and plugins already available out there.

Pros

Support - The good thing about WordPress is the fact is wide used and widely supported by hosting companies. There is not a single website hosting provider that I know that is not supporting WordPress.

Easy Installation: On most of the hosting providers, you simply have to fill a form and in one click get WordPress installed on your website. This is very useful for non-technical people.

Easy website management: No need to be an IT guru to install wordpress and start publishing pages on the web in few minutes. Wordpress backend administration interface helps creating and editing webpages in few clicks. The only thing an administrator needs to know is how to login on the backend administration interface, create empty pages, and add contents including text, images, videos and finally publish it.

Plugins: There is a plugin for almost everything you need to do on wordpress. There is a very strong community of developers designing useful plugins and publishing them on wordpress.

Support: The WordPress community is really wide and active and for almost all bugs you will encounter, there is an already existing fix.

Cons

Some plugins are very sensitive to WordPress updates. This sometimes leads to a site breakdown until the problem plugin is fixed or WordPress is downgraded to the working version. This cannot really be imputed to WordPress, but to plugin owners, but a better coordination of WordPress update release and major plugin owners would make it really the best CMS to all website builders.

April 2019

Petrus from Yookoo Ride

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2019

Great place to start your own site

WordPress is a great place to start for people getting their feet wet in having their own website. It has lots of features and options and the support community and documentation out there is fast and well established. It might not be for everyone, but I would recommend anyone new to the scene to start here. They will learn so much, even if they decide to move to another platform later on. The upside is that once it's set up, you do not need to pay hosting fees to a 3'rd party company. So you can really build something wonderful with little or no money.

Pros

A lot of support documentation and help available out there, as many people are using it.

You can do it all for free, or on a shoe string budget, if you are patient enough, as there is a steep learning curve.

No matter what you can think of, someone is probably doing it already with a WordPress site out there somewhere, so you just have to keep looking till you find the right info/help.

Many hosting sites come WordPress 'ready' so you can have a fully installed site in seconds.

A ton of plugins out there, and a lot of them are free... So you can ultimately get what you want/need provided you are willing to experiment, read and try a lot of them.

Cons

A bad plugin can break the entire site, and then is not always a simple click to roll back.

Sometimes plugins do not work together, and there is no easy way to determine root cause or how to resolve.

It's well known, so hackers often find vulnerabilities. That being said, you can always install some security plugins, and go with a hosting site that offers WordPress security.

While you do not need to know how to code, you're going to have to learn some stuff, like making site backups, fixing security vulnerabilities and speeding up the site load time. Fortunately there is a lot of good info out there to help with all of this.

April 2019

Matt from New Focus Films

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Best Web Platform Available and Worth the Learning Curve

Wordpress is without exception the best web design platform available. If you require a blog that you'd like to customize or monetize, you need Wordpress. If you have require a business website that outranks competitors on Google search, you need Wordpress. There are few cases that I would recommend a different platform.

Pros

This review is about Wordpress.org, not Wordpress.com which is the free site (they have paid versions too though).

I've built over a hundred sites with Wordpress. I've also built them from scratch in PHP and HTML, and with Wix and Squarespace, so I do have experience with the gamut of web design.

Wordpress is by far the most versatile and widely used web design platform out there. Because it is so ubiquitous, it has the most available resources.

There are thousands of themes so you don't have to create your site from a blank canvas. Many of these are free and those that do cost usually are very inexpensive.

Plugins like Yoast that help your site's search engine optimization or plugins like Redirect which allow you to fix broken links or redirect a page you no longer want attracting traffic to a new page.

And then there's the overall SEO of the site, which is where Wordpress truly excels over any other platform. Wordpress structures it's pages and posts in such a way that if you're willing to take advantage of it, Google will reward the site with a higher ranking.

Also, Wordpress, unlike competitor platforms like Wix or Squarespace, is free! Many of the themes and most of the plugins are free too.

Cons

Wordpress doesn't have many cons, but here are the few:

• Domain registry and hosting is handled separately, by you.
• Customizing your site can definitely be challenging. It's not as easy as the competitor platforms.
• Site speed can be slow when you want to have a lot of background video. It's slow on any platform, but with Wordpress, it's extra slow. Only with excessive video background though, not at all in other cases.

April 2019

Nigel Masimba from Calmlock Web Design

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

The WordPress Community Makes it the Best CMS

I've been using WordPress since 2016 and it has been an amazing journey. An important note to make is the difference between WordPress the software ( wordpress.org or dotorg) and WordPress the hosting service ( wordpress.com or dotcom ). Dot org is the project website where you can download the WordPress software to install on any hosting provider of your choice ( apart from wordpress.com ). Dotcom is a hosting service provider that is run Automattic, the company of WordPress project co-founder. I've had an overall positive experience with WordPress even though it has hit a few speed bumps in the past year, mainly due to the project to introduce a new editing interface. The new WordPress editor has caused a lot of conflict within the WordPress community however, I believe the new editor will ensure WordPress' relevance in future. I highly recommend WordPress for almost every website on the internet. if someone argue against it due to a proprietary system, I would suggest a headless setup where WordPress only handles the display of data, while a proprietary system handles the manipulation of data.

Pros

The most important thing about WordPress is the community! People who are passionate about WordPress have formed a vast network of online communities that communicate online and also meetup regularly in person. The WordPress community gives members support, training, and motivation.

WordPress has a low barrier to entry. No matter your skill level or goals WordPress has an entry point for everyone. WordPress has the slogan "Code is Poetry", which can be interpreted as meaning that code is beautiful to everyone in different ways. Whether you're a beginner, writer, web developer, or advanced coder you can use WordPress to achieve your goals at or beyond your initial skill level with relative ease.

WordPress is highly flexible thanks to its theme and plugin system. Plugins allow you to add custom functionality to a website. You can download free plugins from the WordPress repository or get advanced premium plugins with all the bells and whistles you need. Themes allow you to change the appearance of a site. There are thousands of free, awesome WordPress themes, as well as paid themes that add extra finesse to the design of websites.

WordPress is free. The basic WordPress software is free to download and do whatever you want with it. For services like domains, hosting, or additional functionality you may still have to pay, depending on the service provider.

Cons

Unless someone built a website for you, you have to manage WordPress on your own. This can be challenging when you want to perform the core functions of your business and maintain a website as well. Adding customization can also be challenging however, WordPress is less challenging than most of its competitors.

WordPress has a lot of unnecessary legacy bloat. It often maintains support for outdated software to ensure backwards compatibility. This isn't a problem for ordinary users however, it can be challenging for developers who are new to WordPress.

WordPress requires regular updates of themes, plugins an WordPress itself. This can be a nuisance. You can automate the updates but this adds the risk of site downtime in the event of incompatible third-party updates.

While WordPress typically very secure vulnerabilities are sometimes revealed in the WordPress core code or third-party add-ons. Patches are usually added quickly, though. Some may prefer proprietary systems where vulnerabilities are not available to the general public.

In December 2019 a major update to WordPress was released along with version 5.0, which caused a bit of turmoil within the ecosystem. While I believe the update will benefit WordPress in the long run, there has been a lot of discussion as to whether the update was executed well or if at all was necessary. The conflict revolves around the introduction of a new editor sometimes called the Gutenberg editor. You may want to look it up.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

March 2019

Great for fussy UI people and amateurs alike

WordPress is a large part of my business - developing it for clients with businesses. I have also worked on web platforms such as Wix, Squarespace, and Shopify. And the last 2 are pretty good! Once people have those kinds of sites up and running, however, I find them wanting customizations to their sites that are not possible on those platforms. Had they set up their sites using WordPress, it would have. Clearly, I enjoy working on WordPress sites a lot!

Pros

The reason why I turned to WordPress expertise was because basically everyone else started to, too! The benefit of this is that people of all talents are creating all sorts of apps (called plugins) that have great functions and features for it. Same thing for the themes (that's the look of the site). There's nothing that can't be done with WordPress. Basic awesome websites. Amazing multi-functional enterprise-level websites. Even if you're not an expert, and don't have high demands for your website to ... build a rocket ship for you... you can still enjoy using it and getting your business or your artwork out to the people.

Cons

Funny enough, the thing that makes it so great can also be a thorn in the side. Just because your WordPress site can do all these cool things such as connect people from your site to an autoreponder email list, or accept payments via Paypal easily, it does not also mean that removing other keystrokes/steps for other functions is as easy. So website owners who love their WordPress sites and want the sites to be even more efficient, to do more things automatically, often come across this tricky situation where 'customization' is required. And that means testing, time, and money. Sometimes significant amounts. Customization is open ended. The sky is the limit to what your website can do. But just because it offers a whole lot of cool features out of the box doesn't mean that adding to those features is easy. That's something I run into a lot with clients. The other thing is that the high level of free offerings of apps (again, called plugins) means your website will be able to do a bunch of cool things for free. But you have to be somewhat aware of your site on a regular basis to make sure that the plugins remain up to date and don't cause conflicts with other parts of the website. Regular maintenance does not have to be a big deal or cost at all. But if you don't do it, the costs can become huge when you have to clean something up.

March 2019

Delia from Wikihospitals

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2019

Why I use WordPress for all my websites

I am an ex nurse who had never touched a website. As a total web novice I learned how to communicate a message about problems with the healthcare industry. I gradually learnt about embedding images, then videos, then podcasts and PDF's. As the information I wished to give people grew, I was always able to find a WordPress plugin or theme to give me the power that normally would only belong to full stack developers. Now I share large amounts of data on my site, embed multimedia and share information easily on social media sites. I have done inexpensive online courses on WordPress, but am basically self-taught. I am very grateful to WordPress for having made web communication available to everybody. WordPress now powers 1/4 of the world's websites. Anytime I have an issue, there is a huge community of users who have cheerfully created uTube videos and tutorials, explaining how to fix virtually every problem.