About Zamzar

Zamzar is a document management software designed to help developers convert files including documents, images, audios and videos into multiple formats such as Microsoft Word document (doc), comma-separated values (CSV), portable document format (pdf) and more. Administrators can drag and drop files to convert, store and manage them in a centralized dashboard.

The cloud-based platform enables managers to share the converted documents with colleagues via email, Facebook and Twitter. Zamzar offers file compressing tools, which allow supervisors to upload and compress files in bulk. Additionally, operators can secure data and files in accordance with transport layer security (TLS) and general data protection regulation (GDPR) protocols.

Zamzar offers an appl...


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13 Reviews of Zamzar

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

November 2020

Robin from Lyles Sutherland

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Most accurate docx to pdf conversion we have found

We have found our experience with Zamzar over the years we have used it to be fantastic. They were receptive to a tiered pricing structure as our requirements changed, have a friendly support team that is always helpful and their API that we use daily to send documents to for conversion has always been available and had no issues.

Pros

We looked at several docx to pdf cloud based converters a couple of years back that could recreate the layouts and fonts that we used in our documents. None that we tried were able to accurately convert the documents apart from Zamzar. We had originally questioned whether the cost to use the service was worth it but when you consider the complexities of building your own solution and maintaining it we realised that the cost was largely irrelevant. We use Zamzar's developer API in order to send docx files to it and have them returned back to our software. It has been rock solid over the last couple of years with no down time. The time to convert a file is always been within 5 seconds (I think).

Cons

If we really had to nitpick, we would love it if we didn't have to poll the API to check to see when the document had been converted and instead it could be more efficient if they could provide us with a web hook (maybe this is possible and we just haven't asked!).

Reasons for Choosing Zamzar

It had the most accurate conversion of docx to pdf files.

November 2020

Bruno from Enplug, Inc

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Very reliable file conversions of high quality

Pros

The service just works. We've tried other file conversion services in the past, and the results were very disappointing. With Zamzar, the results are consistently good. Also, their support is friendly and responsive.

Cons

No real cons. The product is great. If I *had* to find one con, it's the inability to have several separate api keys for different environments. I ended up having more than one account with them to accomodate this. Not a huge deal.

Reasons for Choosing Zamzar

Quality of conversion, responsiveness of their support team.

October 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

October 2019

Great for converting files

I use this as a freelance translator to convert various file formats.

Pros

This software makes it easy to convert files from one format to another, like jpg to pdf. Great for my needs.

Cons

Nothing I can think of at the moment. It fits my needs as a freelancer who needs to convert files from time to time.

November 2019

Teisha from Thomas Consulting Group

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Functionality

5.0

November 2019

Great way to doctor PDFs

Good program...better when it was free but the best one I'm aware of.

Pros

As far as I can tell this is the best converting software out there and I've used a few. I believe this is referring to Zamzar based on the logo...anyways, when you convert a PDF on this program it comes over the way it looked on the PDF, pretty logical right? However, all their competitors aren't as clean at this process. Other software options, while converting a PDF, send the docx over in a weird format and sometimes so bad that it is unusable. Zamzar sends it over the way it is supposed to work..you can quickly edit and re-save without issue.

Cons

It used to be totally free but recently someone must of purchased them or they changed their business plan because now you can only do two free conversions every 24 hours which does cramp my style a bit. The pricing is pretty reasonable I guess but I'm fighting as to whether we move on it. This is why I know some of these other programs because I wanted to find another free version.

March 2019

Matthew from Thomas Consulting Group

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2019

Great resource and value

Great resource and would recommend it to anyone.

Pros

It is super easy to convert PDF files over to doc files. It is a quick process and you can start editing the document without and issue.

Cons

Sometimes the files come across a little weird. Also, they recently started charging for more than 5 conversions per day.