All Zamzar Reviews
1-22 of 22 Reviews
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Robin
Verified reviewer
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Most accurate docx to pdf conversion we have found
We have found our experience with Zamzar over the years we have used it to be fantastic. They were receptive to a tiered pricing structure as our requirements changed, have a friendly support team that is always helpful and their API that we use daily to send documents to for conversion has always been available and had no issues.
PROSWe looked at several docx to pdf cloud based converters a couple of years back that could recreate the layouts and fonts that we used in our documents. None that we tried were able to accurately convert the documents apart from Zamzar. We had originally questioned whether the cost to use the service was worth it but when you consider the complexities of building your own solution and maintaining it we realised that the cost was largely irrelevant. We use Zamzar's developer API in order to send docx files to it and have them returned back to our software. It has been rock solid over the last couple of years with no down time. The time to convert a file is always been within 5 seconds (I think).
CONSIf we really had to nitpick, we would love it if we didn't have to poll the API to check to see when the document had been converted and instead it could be more efficient if they could provide us with a web hook (maybe this is possible and we just haven't asked!).
Reason for choosing Zamzar
It had the most accurate conversion of docx to pdf files.
Bruno
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Very reliable file conversions of high quality
The service just works. We've tried other file conversion services in the past, and the results were very disappointing. With Zamzar, the results are consistently good. Also, their support is friendly and responsive.
CONSNo real cons. The product is great. If I *had* to find one con, it's the inability to have several separate api keys for different environments. I ended up having more than one account with them to accomodate this. Not a huge deal.
Reason for choosing Zamzar
Quality of conversion, responsiveness of their support team.
Shanon
Photography, 1 employee
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2022
Be Careful
I decided to try their free converter. The site made me use my credit card. I tried four images and then never used them again as I had the images converted professionally. Zamzar started to charge me. I received no email bill or anything. After three months I noticed a charge on my credit card. I had to Google them as I forgot who they were even, then go to their site and sign in and manually cancel. I use software from many companies and they all send an email invoice or confirmation except for Zamzar. It is a small amount so it is under the radar. I feel it is intentional and they scam people knowing most will not notice.
PROSIt was fairly easy to use and try overall
CONSHidden billing, started being charged and received no confirmation email or invoice
Vendor Response
Hi Shanon, we're glad you found our service easy to use. Sorry that you didn't realise that you'd signed up for a paid account with us, though. We offer a genuinely free service for up to 2 files per 24 hours, but as you were converting more than 2 files you would have been informed that you'd need to create a paid account to proceed. At the point you create a paid account, you select a plan to sign up to, select whether you want a monthly or annual subscription, enter your payment details, and agree to the price and terms of the subscription. We don't take any payment without you authorising this through the subscription signup form. The subscription then continues until you cancel it, which you can do at any time. We also send a confirmation email after you sign up, but it may be that this went into your spam folder. If you have any questions about your account, you can contact us directly at support@zamzar.com, and we'll be happy to help. From the Zamzar team.
Replied November 2022
Andrew
Real Estate, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2023
An Incredibly Simple Interface, Absolutely Necessary for Today's File-Diverse World
I'm obviously a very basic user so I can't speak to any of the advanced features, but for everyday file conversion needs I can't imagine anything better. The process isn't rocket science, though other software retailers act like it is. With recent website improvements, it's hard for me to imagine switching to any other service.
PROSI am a real estate broker, and like many people, deal with a variety of file types in my day-to-day work life. I see plenty of PDFs, JPEGs, and DOCXs, but sometimes I have to deal with TIFFs, GPXs and more, depending on what kind of research I'm doing. Unfortunately my file storage program only allows upload of a few of file types, which is how I stumbled across Zamzar. I used to have a difficult time finding a conversion program that would either a) allow a couple of free conversions (I typically don't need many) or b) allowed the file-type-to-file-type I was looking for. Zamzar solved all that. Incredibly simple to use, I have yet to find a conversion it won't perform for me. Files are processed exceedingly fast, and are easy to download, without making me hunt around for them or encountering a paywall (don't you just love that when other programs will convert a file for you, but then make you pay to download it?). Only on a few occasions have I run out of conversions, so Zamzar is largely perfect for my needs. I have also always appreciated that it works entirely online, without forcing me to download a single piece of software.
CONSI can easily imagine that someone with far more conversion needs/volume than me would relatively quickly find themselves in need of the paid version (that said, it would probably be worth it for the speed and simplicity of use). Also -- and this is a very minor complaint as Zamzar has improved the look of their website over the years -- the interface used to be so basic looking, it raised questions about whether the technology might even be secure, or if it would function properly. (In my memory, there used to also be third-party ads hosted on the website, which looked deceptively like Zamzar's own file conversion button).
Davd
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Product for Integrations
We needed a Product to upload primarily HTML content, convert and download as PDF within the context of an existing web application for a Client's business processes. Zamzar's API provided not only the Service required but easy to understand stepped-process to implement. This business process was critical - but I don't believe we ever had a failure over years of daily use.
CONSNot a problem with the product, but had to build quite a bit around the API calls to handle timing and any issues - mostly because the use was within a web application where automation of the stepped-process was needed.
Teisha
Professional Training & Coaching, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
FUNCTIONALITY
5
Reviewed November 2019
Great way to doctor PDFs
Good program...better when it was free but the best one I'm aware of.
PROSAs far as I can tell this is the best converting software out there and I've used a few. I believe this is referring to Zamzar based on the logo...anyways, when you convert a PDF on this program it comes over the way it looked on the PDF, pretty logical right? However, all their competitors aren't as clean at this process. Other software options, while converting a PDF, send the docx over in a weird format and sometimes so bad that it is unusable. Zamzar sends it over the way it is supposed to work..you can quickly edit and re-save without issue.
CONSIt used to be totally free but recently someone must of purchased them or they changed their business plan because now you can only do two free conversions every 24 hours which does cramp my style a bit. The pricing is pretty reasonable I guess but I'm fighting as to whether we move on it. This is why I know some of these other programs because I wanted to find another free version.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
File conversion in a pinch
I use a lot of different attachments from various sources and many types of files while at work. Zamzar gives me the confidence that I can take any kind of document and convert it into the sort of file I need at the time.
PROSFast file conversions. Simply process anyone can do it. Any type of file can be converted to any other type of file.
CONSTo be honest I can't think of any cons with Zamzar never having any issues.
Matthew
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2019
Great resource and value
Great resource and would recommend it to anyone.
PROSIt is super easy to convert PDF files over to doc files. It is a quick process and you can start editing the document without and issue.
CONSSometimes the files come across a little weird. Also, they recently started charging for more than 5 conversions per day.
Staffan
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
superb
For us conversion og PowerPoint presentations to JPEG is of great importance. It's done smooth and Zamzar crew were fast to customize to our needs regarding bigger image sizes.
CONSnot much. At the moment we are satisfied with the service.
Jonathan
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Invaluable software for file conversion
Ease of implementation Great file conversion fidelity Rapid support time
CONSThere's great value but I would love to see pricing tiers continue to decrease as we use more.
Matteo
Verified reviewer
Machinery, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2022
Conversione online gratuita
Uso frequentemente il servizio soprattutto per la conversione di fogli di calcolo dal vecchio formato .xls al nuovo formato .xlsx o per convertire su iPad un foglio di calcolo in un file .csv da importare sull’ERP aziendale.
PROSOttimo strumento web per la conversione dei file nei formati più disparati.
CONSLa versione gratuita ha un limite di 2 files ogni 24 ore.
Reason for choosing Zamzar
Dopo diverse prove, ho riscontato una maggiore affidabilità nella conversione, soprattutto per la generazione di file .csv.
Jitendra
Verified reviewer
Writing and Editing, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2022
A quick and easy way to convert file types
In my role as a blogger, I am quite satisfied with the document conversion capabilities of Zamzar
PROSI liked the straightforward and quick conversion process of Zamzar along with its super friendly dashboard that shows the live status of document conversion. I also loved the easy way to get the converted document delivered directly to my email. I can download it directly on my computer. The entire thing is very easy and smooth. I no longer need to wrestle with the technicalities of converting files or document types- all thanks to the automated conversion procedure of Zamzar.
CONSI think that the current limit of document conversion on basic version is insufficient for many real life use cases and it can be increased.
Kamila
Translation and Localization, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
Hassle-free web-based file conversion tool
Zamzar is extremely easy to use - you upload the original file, select the target format and wait for a moment while the file is being converted. The software handles an extensive list of file formats and types, not only in the document domain, but also for multimedia or even e-books (!).
CONSEven though Zamzar does process design-heavy files (pdf and the like) into editable document formats, the layout and text quality leaves quite a lot to be desired - so in these cases it's much better to employ proper OCR software and/or an actual human operator.
Ashley
Real Estate, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
ZamZar
USE THEM ALL THE TIME! Love them!
PROSThis online conversion has been a life saver or shall I say Job saver.
CONSThere are some files that are bigger and do take longer and so, you have to be able to not be at a deadline when doing something just in case it take a day or two.
Anonymous
1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2019
Great for converting files
I use this as a freelance translator to convert various file formats.
PROSThis software makes it easy to convert files from one format to another, like jpg to pdf. Great for my needs.
CONSNothing I can think of at the moment. It fits my needs as a freelancer who needs to convert files from time to time.
Anonymous
1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2022
Inexpensive software for file conversion
It's easy to use and will not take long to learn for new users. You won't need training.
CONSIt's basic with very little extra features. Don't expect it to do more than file conversions for the most part.
Brendan
Hospital & Health Care, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Amazing and simple file conversion software
I do a lot of research and reading, and most of the time that content is in PDFs. A number of times there have been files with resources and text that I can put to use, but my PC doesn’t have a native app that let’s me edit and copy from PDFs. Instead, I convert them to word files and go from there. Zamzar is so easy and fast for that. It’s one of my top bookmarks.
CONSThe paywall makes sense. They still let you use it for free, but sometimes I run into the daily limit on the free plan.
Anonymous
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Quick and easy conversion. Great selection of file types
It is simple to use and does a very fast job of converting files. Additionally, the free version comes with a decent amount (max 100) of conversions, which is good for the quantity we use it for.
CONSIt doesn't convert all file types, but covers the basics for video, audio, image, document, etc. It doesn't convert things like step files or CAD to the best of my knowledge.
Nathaniel
Education Management, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed November 2019
Great file converter
I convert files on occasion from PDF to docx to make some adjustments to documents prior to sending them to clients. The process is very quick and simple. It has been improved over the years which has made it a lot easier. Rather than send you an email to download you can do it straight from the browser which I really like.
CONSYou never had to pay for this until recently...I get it but I'm used to doing this as many times as I need for free but now I can only do it twice. I can usually get by but sometimes not so much.
Wendy
Health, Wellness and Fitness, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2018
Easy & Fast File Conversion
I love this software! With any other file converter I found, I would have to pay additional fees to convert the file - or to get the file after it's converted, but not with this. It's a simple, fast and free file converter - which is exactly what I need, since I only need to convert a handful of files every now and then.
PROSI'm able to quickly and easily convert files from one format to another without any technical knowledge at all.
CONSNothing - it rocks! I have yet to find any problems or things that I don't like.
Diana
Translation and Localization, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Excellent
Love being able to convert any file into what I need and so quickly, I don't have to wait days or even hours for this. It is done in minutes. Excellent!!!
PROSOMG! Wher do I begin. Having the convenience of this software to convert any file into what I needed is so priceless.
CONSwhat is not to like about this product, So convenient and so fast.
Emily
Facilities Services, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2019
Excellent Resource
It is really simple to use, and it's faster than I thought it would be. The free version that we are using has a good allotment of conversions too.
CONSSome files that we have used have been really large, and have taken a while to convert. They also come across strange, as if they were translated differently.