Profi

RATING:

4.8

(57)

About Profi

Whether a coach, therapist, trainer, consultant or any other type of professional service provider, Profi is a one-stop solution to cover all business management needs. Businesses can use Profi as a solo provider, as a team of professionals, or as a business. Profi has all the features in one place meaning users don't have to switch between different tools to organize their calendar, schedule new appointments with clients, take notes or receive payments.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Profi Pricing

Solo plans: For individual providers ?to organize their practice ?in one place and grow it faster: from $49 to 199/mo (annual billing). Save up to 2 months with annual billing. Team plan: For a small business or team to collaborate more effectively and create a greater impact: from $360/mo (annual billing) Corporate plan: For companies with 2+ teams to centralize all operations and scale their business on their own custom domain platform: custom pricing.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Organize bookings end-to-end. Easily schedule and run video sessions with clients.
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Profi Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Profi

1 - 5 of 57 Reviews

User Profile

Jim

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Profi offers a complete solution for Coaches, Consultants and Course Creators.

I'm very happy with Profi! All my courses and consulting will be done on this platform going forward. I've even replaced Zoom with Profi's video conferencing and meeting system.

PROS

I love the fact that this is truly an all-in-one solution. In the past, I'd use WordPress along with a bunch of plugins to get the functionality I was looking for. Ultimately, there would be issues with things like plugin issues (during updates), page loading speed (I use a VPS server, but there are still potential problems if you have a large, growing membership with many simultaneous users), and other nagging issues. With Profi, I no longer worry about any of the technical issues. Everything is handled for me and I can focus on marketing and working with clients.

CONS

When you're using a hosting solution, you don't have pixel-perfect control over things like page layout and design. Basically, you use the platform "as is." That's the trade-off. For me, that's fine... because design is subjective, no matter how you look at it. You may like a specific layout whereas others do not... but as I said, the trade-off was worth it to me.

Reason for choosing Profi

Profi offers several tools (course creation, video conferencing, the ability to keep notes very easily for all my clients, scheduling, billing, video hosting & more... all in one system. They've partnered with Wistia for their video hosting, by the way, which is one of the very best video hosts out there. Non of the competitors had this combination of tools working together easily and effectively the way Profi has. Perhaps the only other thing they could add would be an internal, email marketing system and/or newsletter.

Reasons for switching to Profi

WordPress is a perfect solution for blogging and content creation. It's not quite there as a Learning Management System - even with above-average hosting.

User Profile

Seth

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

The complete coaching management tool I've been looking for

My experience has been great. After seeing the company's vision through its roadmap and experiencing firsthand the great customer service, I am excited about using awarenow to grow my business and make things easier for myself and my team.

PROS

As a coach, I have been looking for a platform that can help me keep all or most of my coaching process in one place. And awarenow is the closest tool I've found by far. Awarenow helps me with everything from scheduling sessions to managing client information, from providing clients with intake forms to hosting video calls.

CONS

There is nothing I dislike, just features that I am looking forward to seeing added. I think the CRM-like system could be more detailed, the appointment scheduler could use more features, and there could be more integrations. But from what I've seen, the roadmap has everything I could possibly ask for, and the team is very responsive. A member of their team took 30 minutes to explore my company's use cases, listen to my suggestions, and truly understand how I would like to use awarenow for my business.

Reasons for switching to Profi

Awarenow is coaching-focused, and it's obvious that it's built by coaches for coaches. It already has or will have everything I need to run my business efficiently and cost-effectively. I managed with Dubsado, but it was lacking a lot of features I needed to truly bring many of my business processes into one place.

Dario

Professional Training & Coaching, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed June 2022

Cumbersome System, integration with existing stripe did not work

2 words "Not Good".

PROS

Not much to say except I didn't had a good experience with it.

CONS

Integration with stripe, has bugs, could not use my existing stripe account to get integrated, normally things like that with other software that I used it, would take minutes to do. Here even after 5 attempts and 3 times contacting support about it, it took days & was still not sorted.

Vendor Response

Hi Dario! We're really sorry for the inconvenience. In order to withdraw your future Profi balance, you need to connect a Stripe Express account or Paypal. Stripe Express is different from Stripe Standard which you've attempted to connect. We understand that this has caused confusion and frustration, and apologize for the suboptimal experience. We've already added the necessary communication to the platform to prevent confusion in the future. If you're willing to set up a Stripe Express account, we'd love to see you back and experience everything Profi has to offer and help you with in your business. All other integrations are one-click (Google Calendar, Outlook Calendar, Zoom). We'll also extend your trial as an apology and thank you for your partnership. If you're interested, please don't hesitate to reach out to us via chat on the website.

Replied June 2022

Catarina

E-Learning, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

great all-in-one for focused coaches and therapists

I'd loved Profi and I believe that the blogging feature allows us to spread our word even better. The fact that they the program feature, allows us to add another income source and add our brand more authority.

PROS

what I love about profi is that I don't have to think about anything that it's not my work and knowledge. I can setup a profi account and start selling and serving my clients in 30 min or less. Everything is really well thought. It's smooth and safe. Pages load fast, information is organized, clients data is secure, price is fair. I love apps and software but I don't have the time or patience to learn and keep a complicated business. I just want something that works and allows me to have free time while earning a comfortable income and profi does that. Everything "business" is assured. I can just invest my time in selling,

CONS

I'd love to have a private community inside my profi account and it's not easy to accomplish that. Also, I'm waiting for some improvements in course management but, let's be fair, it's not their focus so.. I'm using profi in a different way it was thought and even so.. it's working better than fine.

Reasons for switching to Profi

I've started as a course creator 7 years ago. Hated when teachable created that teachable login and moved to simplero. Although I liked simplero, it wasn't intuitive for me. Moved to kajabi but didn't like the price and client management. Also, I was using other apps to complement it. When I tried profi, I was looking for something that just works for me with an affordable price because I had a newborn and as an ADHD business owner it's difficult to keep focus so... just really wanted something that do the job, has an affordable price and is able to keep me focused in what I NEDD to do, instead of having a few shiny balls that don't add me any income. for my case, profi is just perfect.

Vendor Response

Hi Catarina! Thank you so much for sharing your experience with Profi in so much detail. We're glad you find Profi easy to use for yourself and your clients, that's one of our main priorities when building the system. As for Community and Courses, we do plan to add a lot of meaningful enhancements in those areas this year. Our mission is to provide you with a powerfully simple platform with all the tools you need to maximize your impact. We'll definitely keep you posted on new feature developments.

Replied June 2022

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Our training and coaching process just jumped to another level

Product, speed of development, support, success team - 10/10

PROS

We use awarenow for implementation - we provide training and consulting/coaching to our enterprise accounts through awarenow. We have always been a very innovative and disruptive software in our field and awarenow enabled us to provide a differentiating customer experience. Successful implementation training is key to our accounts' activation and success and we take so much pain off of our support and implementation teams by switching from many (I believe we used 19 tools before, which was a nightmare) tools to a well-designed and thought-out awarenow platform.

CONS

My only concern is that the level of customer experience by awarenow is outstanding, that if someone buys them out we might not get the same service. The team included all protective clauses to the contract per my request and assured me that they are not planning to exit anytime soon.

Reason for choosing Profi

awarenow is the only truly all-in-one solution on the training/coaching/consulting space with LMS and interactive modules

Reasons for switching to Profi

Out systems broke and we got tired from the management of many systems