--- title: "Profi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Profi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Profi is a good fit for you!" source_url: "https://www.softwareadvice.com/coaching/awarenow-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / [Profi](https://www.softwareadvice.com/coaching/awarenow-profile/) / Profi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/coaching/awarenow-profile/) Reviews [Alternatives](https://www.softwareadvice.com/coaching/awarenow-profile/alternatives/) # Profi User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 59 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 53 reviews (90%) - 4 stars: 4 reviews (7%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - Pricing - we get all the functionality we need in one platform which eliminates the need for over 6 systems and tools we were using previously, including Calendly, Zoom, Quenza, email, Notion, Slack and others. - I also appreciate the Quarterly Success call which gives our organization the chance to share what's going well and what future features we would like Profi to consider. - I like that my clients are able to upload documents on their side as I really need that for my practice. ### Most mentioned cons - I might be biased because we implement best in class CRMs for our clients so in comparison to them I can say that Profi's CRM is still rather basic. - We couldn't do it effectively because all the materials and communication was all over the place. - Unable to reorder questions on forms. ## Profi customer reviews Showing reviews 1-25 of 59 (page 1). ### Profi offers a complete solution for Coaches, Consultants and Course Creators. - Overall rating: 5/5 - Reviewer: Jim G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm very happy with Profi! All my courses and consulting will be done on this platform going forward. I've even replaced Zoom with Profi's video conferencing and meeting system. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that this is truly an all-in-one solution. In the past, I'd use WordPress along with a bunch of plugins to get the functionality I was looking for. Ultimately, there would be issues with things like plugin issues (during updates), page loading speed (I use a VPS server, but there are still potential problems if you have a large, growing membership with many simultaneous users), and other nagging issues. With Profi, I no longer worry about any of the technical issues. Everything is handled for me and I can focus on marketing and working with clients. #### Cons When you're using a hosting solution, you don't have pixel-perfect control over things like page layout and design. Basically, you use the platform "as is." That's the trade-off. For me, that's fine... because design is subjective, no matter how you look at it. You may like a specific layout whereas others do not... but as I said, the trade-off was worth it to me. #### Reasons for choosing Profi Profi offers several tools (course creation, video conferencing, the ability to keep notes very easily for all my clients, scheduling, billing, video hosting & more... all in one system. They've partnered with Wistia for their video hosting, by the way, which is one of the very best video hosts out there. Non of the competitors had this combination of tools working together easily and effectively the way Profi has. Perhaps the only other thing they could add would be an internal, email marketing system and/or newsletter. #### Reasons for switching to Profi WordPress is a perfect solution for blogging and content creation. It's not quite there as a Learning Management System - even with above-average hosting. --- ### AFSoccer.Club - Personal Soccer Coaching - Overall rating: 4/5 - Reviewer: Andre F. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Profi has elevated my business by streamlining scheduling, client communication, and overall workflow, making operations more professional and efficient. While the lack of a mobile app and landing page limitations require some adaptability, the platform remains a powerful tool that enhances productivity and organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Profi has significantly elevated my business, making operations more professional and seamless to manage. The platform's functionality has streamlined scheduling, client communication, and overall workflow, reducing the time spent on administrative tasks. My coaches appreciate the organized structure, which allows them to focus more on training and development rather than logistics. Clients have noticed the professionalism and efficiency of the system, making their experience smoother and more engaging. Even my outside network, including fellow business owners and friends, have been impressed by how well the software integrates into my daily operations. Profi has truly transformed the way I run my business, enhancing both productivity and client satisfaction. #### Cons One drawback is that it is not available as a mobile app, and some clients initially struggled with booking sessions on their phones. That said, after a couple of tries, they adapted, and it became a smoother process. Additionally, while the landing page has some limitations and isn’t a fully customizable website, it still serves its purpose if you have creativity and an eye for design. Despite these minor setbacks, Profi remains a powerful tool that has enhanced productivity and organization within my business. #### Reasons for switching to Profi I needed something different more professional and easy to mamange. --- ### Cumbersome System, integration with existing stripe did not work - Overall rating: 3/5 - Reviewer: Dario C. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered 2 words "Not Good". #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Not much to say except I didn't had a good experience with it. #### Cons Integration with stripe, has bugs, could not use my existing stripe account to get integrated, normally things like that with other software that I used it, would take minutes to do. Here even after 5 attempts and 3 times contacting support about it, it took days & was still not sorted. #### Vendor response Hi Dario! We're really sorry for the inconvenience. In order to withdraw your future Profi balance, you need to connect a Stripe Express account or Paypal. Stripe Express is different from Stripe Standard which you've attempted to connect. We understand that this has caused confusion and frustration, and apologize for the suboptimal experience. We've already added the necessary communication to the platform to prevent confusion in the future. If you're willing to set up a Stripe Express account, we'd love to see you back and experience everything Profi has to offer and help you with in your business. All other integrations are one-click (Google Calendar, Outlook Calendar, Zoom). We'll also extend your trial as an apology and thank you for your partnership. If you're interested, please don't hesitate to reach out to us via chat on the website. Replied June 2022 --- ### great all-in-one for focused coaches and therapists - Overall rating: 5/5 - Reviewer: Catarina L. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I'd loved Profi and I believe that the blogging feature allows us to spread our word even better. The fact that they the program feature, allows us to add another income source and add our brand more authority. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros what I love about profi is that I don't have to think about anything that it's not my work and knowledge. I can setup a profi account and start selling and serving my clients in 30 min or less. Everything is really well thought. It's smooth and safe. Pages load fast, information is organized, clients data is secure, price is fair. I love apps and software but I don't have the time or patience to learn and keep a complicated business. I just want something that works and allows me to have free time while earning a comfortable income and profi does that. Everything "business" is assured. I can just invest my time in selling, #### Cons I'd love to have a private community inside my profi account and it's not easy to accomplish that. Also, I'm waiting for some improvements in course management but, let's be fair, it's not their focus so.. I'm using profi in a different way it was thought and even so.. it's working better than fine. #### Reasons for switching to Profi I've started as a course creator 7 years ago. Hated when teachable created that teachable login and moved to simplero. Although I liked simplero, it wasn't intuitive for me. Moved to kajabi but didn't like the price and client management. Also, I was using other apps to complement it. When I tried profi, I was looking for something that just works for me with an affordable price because I had a newborn and as an ADHD business owner it's difficult to keep focus so... just really wanted something that do the job, has an affordable price and is able to keep me focused in what I NEDD to do, instead of having a few shiny balls that don't add me any income. for my case, profi is just perfect. #### Vendor response Hi Catarina! Thank you so much for sharing your experience with Profi in so much detail. We're glad you find Profi easy to use for yourself and your clients, that's one of our main priorities when building the system. As for Community and Courses, we do plan to add a lot of meaningful enhancements in those areas this year. Our mission is to provide you with a powerfully simple platform with all the tools you need to maximize your impact. We'll definitely keep you posted on new feature developments. Replied June 2022 --- ### Profi is Great! - Overall rating: 5/5 - Reviewer: Kyle B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered Our organization has had a great experience with Profi. The onboarding process went very smoothly and Andrew was helpful with helping us understand how to navigate the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Profi has outstanding customer service. Our Customer Success Partner Andrew is always responsive and helps to quickly resolve any issues we have. I also appreciate the Quarterly Success call which gives our organization the chance to share what's going well and what future features we would like Profi to consider. #### Cons I don't have anything I like least about Profi at this time. #### Reasons for choosing Profi Paperbell would not have been cost effective for us and it also didn't have the functionality we needed. #### Reasons for switching to Profi Our primary function is coaching. SimplePractice is designed for therapists. --- ### The complete coaching management tool I've been looking for - Overall rating: 5/5 - Reviewer: Seth D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered My experience has been great. After seeing the company's vision through its roadmap and experiencing firsthand the great customer service, I am excited about using awarenow to grow my business and make things easier for myself and my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a coach, I have been looking for a platform that can help me keep all or most of my coaching process in one place. And awarenow is the closest tool I've found by far. Awarenow helps me with everything from scheduling sessions to managing client information, from providing clients with intake forms to hosting video calls. #### Cons There is nothing I dislike, just features that I am looking forward to seeing added. I think the CRM-like system could be more detailed, the appointment scheduler could use more features, and there could be more integrations. But from what I've seen, the roadmap has everything I could possibly ask for, and the team is very responsive. A member of their team took 30 minutes to explore my company's use cases, listen to my suggestions, and truly understand how I would like to use awarenow for my business. #### Reasons for switching to Profi Awarenow is coaching-focused, and it's obvious that it's built by coaches for coaches. It already has or will have everything I need to run my business efficiently and cost-effectively. I managed with Dubsado, but it was lacking a lot of features I needed to truly bring many of my business processes into one place. --- ### Our training and coaching process just jumped to another level - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Product, speed of development, support, success team - 10/10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use awarenow for implementation - we provide training and consulting/coaching to our enterprise accounts through awarenow. We have always been a very innovative and disruptive software in our field and awarenow enabled us to provide a differentiating customer experience. Successful implementation training is key to our accounts' activation and success and we take so much pain off of our support and implementation teams by switching from many (I believe we used 19 tools before, which was a nightmare) tools to a well-designed and thought-out awarenow platform. #### Cons My only concern is that the level of customer experience by awarenow is outstanding, that if someone buys them out we might not get the same service. The team included all protective clauses to the contract per my request and assured me that they are not planning to exit anytime soon. #### Reasons for choosing Profi awarenow is the only truly all-in-one solution on the training/coaching/consulting space with LMS and interactive modules #### Reasons for switching to Profi Out systems broke and we got tired from the management of many systems --- ### An all-in-1 Platform Every Coach Must Have - Overall rating: 5/5 - Reviewer: Eileen S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I use it EVERYDAY!!! Single source of truth for all my coaching clients from booked meetings, rescheduling, messaging, file uploads to e-learning & blog functions and group chats.My clients know where to find me and also past programs they've taken with me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A tool that I'd use right from allowing my potential clients to book for a chemistry meeting, to considering different coaching packages, to payments and when after they've started, messaging, e-learning etc. Literally, everything in 1 place for my clients the entire life cycle from sales to completion of program. #### Cons It would be really really nice to have the following to sweeten the tool even more! if possible :) - include a certificate of completion for specific courses - link to icalendar - show maximum 30 days in advance for bookings. - embed code on blog pages #### Reasons for switching to Profi I don't need to purchase multiple tools to do the end-to-end life cycle of coaching client management. --- ### Good platform for managing onboarding for the clients - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Great platform for coaching and building your online presence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy scheduling online calls with users. Integrated Zoom call without restrictions. Group calls availability and also possible to create a course. #### Cons Some features are not implemented yet (like the marketplace or CRM features), but the platform is already a solid tool for clients onboarding and booking an online calls. #### Reasons for choosing Profi Design, functionality and the overall price. Totally worth it. #### Reasons for switching to Profi It is an all in one solution, its not just scheduling your calls but it does include Zoom integration and courses and messging with the clients. --- ### A great all-in-one platform for coaches and online learning - Overall rating: 5/5 - Reviewer: Ruby V. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We used to have live sessions with Zoom meetings and a learning management system in WordPress. Now we can combine both of them in one environment and also incorporate the payment gateway. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The User Interface and User Experience are great. It's clean, modern, nice and simple. It supports both synchronous (live) sessions and asynchronous learning. It also has a payment gateway. #### Cons By the time I wrote this review, some of the features are still in development, such as screen sharing for the live sessions, CNAME, and integration with PeerBoard. But they will deliver those features this year. #### Reasons for choosing Profi My team feels more comfortable with awarenow. #### Reasons for switching to Profi In awarenow, we can combine both synchronous and asynchronous learning in one single environment. And on top of that, we can also use the payment gateway. --- ### Profi provided great product and customer service. - Overall rating: 5/5 - Reviewer: Jessica T. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Profi, has been friendly and efficient in responding to questions. I have found this platform to be easy to use and maneuver through on my own. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Profi, has been easy to set up and create what I need for each feature. #### Cons At this time there are no features that I like least. #### Reasons for choosing Profi I cannot remember the other products I was considering. There were several, and then I narrowed it down to 3. That list of 3 contained Profi. I chose Profi, because they offered all that I needed to help my business www.coregulatetogrow.com run smoothly. --- ### The software I've been waiting for! - Overall rating: 5/5 - Reviewer: Jacob M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Thanks to awarenow, I have all the tools I need in one place to manage and improve my business. I don't waste time dealing with different platforms and systems, and I can focus on what I love: helping my clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendar and scheduling features make it really easy to organize meetings with clients and reduce no-shows. #### Cons I need to transfer data from another system, and I wish it was easier. Luckily, the support team has been really helpful. --- ### Portal that makes me and my clients happy - Overall rating: 5/5 - Reviewer: Bohdan D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered I have finally found a truly all-in-one platform that covers all my functionality requirements and more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - User interface looks very pleasant and intuitive - My clients have their own dedicated portal where they can message me, schedule our next session, or go through the training materials I've created for them on Profi. - Processing client payments and withdrawing is super easy by connecting Stripe (I think there's also a Paypal option)" #### Cons More branding options would be very nice to have - I want my clients to feel like it's my branded platform, not Profi. --- ### Still trialing but it's great! - Overall rating: 5/5 - Reviewer: Anastasia D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) Forms and the ability to automate them to send to client with different triggers2) The ability for clients to sign agreements3) Robust PRograms which I use to build out client journeys4) Professional, untuitive UX5) Easy to set up portals for my clients6) Fast responses from suport #### Cons Not all the language on the platform fits my line of business. I'm an operations consultant and would appreciate the ability to tweak some of the platform language e.g. Programs -> Projects; Practitioner -> Consultant, etc. Profe support told me they will add this ability --- ### Coaching and progress tracking system - Overall rating: 5/5 - Reviewer: Ekaterina K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered We use Profi to coach, evaluate and track progress of our employees, and it is saving us hours and hours every week because everything we need is available one system (except for detailed reports so we have to use Excel once a month). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros "* all-in-one * booking widget with all meeting types and internal coaches available for booking in one place * rating system for our coaches * goal tracking and note sharing for both sides, coaches and coachees" #### Cons Automations/rules for bookings are missing but this is isn't a deal breaker for us. What we really need is advanced reporting --- ### Great software for coaching and consulting business - Overall rating: 5/5 - Reviewer: Chi O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Profi is easy to use and has a lot of functionality built-in. I usually default to the native meeting and booking software because most clients either don't use zoom or get easily confused when trying to book a meeting or training session. The platform is well built. I've never experienced any glitches or bugs and can collect payment seamlessly. #### Cons Not much. it is a well designed SaaS there are very little if any complaints. it does what it's supposed to do. #### Reasons for choosing Profi Cost and functionality --- ### Enjoying the Profi Platform! - Overall rating: 4/5 - Reviewer: Joy M. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I’m enjoying using the platform as an all in one space to manage my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the ease of creating new services to offer my clients. #### Cons When my availability is increased beyond 4 hours, the booking page flashes/ glitches on mobile devices. #### Vendor response Glad you like working with your clients inside Profi, Joy! Thanks for letting us know about the booking page behavior on mobile - we'll look into this and fix it. Replied May 2022 --- ### Phenomenal! - Overall rating: 5/5 - Reviewer: Shade O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered Awarenow really helps in getting going in your coaching business! It is such a time-saver when everything you need is integrated flawlessly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that you can have many tools combined under one roof allows you, the Coach, the freedom to focus on coaching! These days, the need to master so many tools can keep a coach stuck. Awarenow solves this problem beautifully! #### Cons The only thing that I’m waiting on at the moment is multiple calendar integration (as opposed to just connecting ONE calendar). I’ve been told it’s coming so I am waiting in eager anticipation. --- ### Course platform I've been searching for - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered With Profi, we have all the tools we need to plan, create, enroll clients and have them complete course content. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Course creation and distribution, ability to charge customers for premium programs, scalable pricing plans. I really liked client progress tracking and automatic notifications for clients to complete course modules. #### Cons True white-labeling is only available on the Corporate plan --- ### Great courses solution with Zapier integration - Overall rating: 5/5 - Reviewer: Anton B. - Verified reviewer: Yes - Industry: Program Development - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered We needed a simple course solution which we could integrate with our own platform for meetings through Zapier. The latter was our main requirement and Profi was the only vendor we could find to nail that part. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lovely UI, program/course features, advanced Zapier integration #### Cons Pricing is a little too high considering we aren't using all the Profi features (we utilize our own platform for scheduling and meetings) --- ### One of the Top Tools I Have Used in the Past 10 Years. I Love it! - Overall rating: 5/5 - Reviewer: Peter H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Top notch in all aspects of use, features and Profi support. Works perfectly and has revolutionised my business bookings, client service and presentations. I keep finding hidden gems that are so useful. Recently I attended an online Q&A session along with other Profi users held by one of the Profi team (Dave). He began with a brief overview on some of the features. There were so many that I never knew about - even after 18 months of using it. I was completely blown away. I am so happy to have Profi in my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are just so many great polished features in Profi. This is one of my best purchases in the past 10 years. It is one of the priority professional systems I use. It has never let me down in the 18 months I have been using it. I love the solidness and reliability of Profi. A must for my professional work. I love the main features: - Seamless one on one and group video conferencing. - Course presentation platform - Drip feed content platform - Excellent, professional and solid booking system, session rooms and scheduling - Superb Profi support. Essential for any business. - So many extra features and functions that I am only now discovering 18 months later. Profi has solved my online client bookings and meetings needs. 1. I can book, schedule, present and host all my business on one platform. 2. I can run live events, and deliver courses and other content on one platform. 3. It presents my business as reliable, polished and professional 4. It has solved a lot of my marketing issues. 5. Clients trust and love the ease and seamless process of using it. 6. There are no glitches or hassles with online sessions (a Godsend!) 7. Being a reliable and solid platform - it has created greater trust and satisfaction with clients. 8. It makes my business work more professionally. 9. It makes my life so much easier. #### Cons There are bot any cons I have found - just some features I would like added. 1. I would like to ability to create sessions in 15 minute intervals if needed. This is only when I have to create a session quickly - so not have to wait a full half hour. 2. Like the above point - if an instant session could also be created if the need arose - that would be a great feature to have. 3. Greater flexibility and tools in creating and editing the public live page. But that is it. #### Reasons for choosing Profi Because it was more polished, professional and reliable, easy to use and has so many important features all in one place. #### Reasons for switching to Profi Because Profi is so much better, professional, reliable and has everything I need in one place. --- ### Amazing value for simplifiying your consulting bussiness - Overall rating: 4/5 - Reviewer: john t. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Great overall experience, considering value for cost, I use it almost daily with my clients in my small practice and I'm sure offering a professional-lookin scheduling platform inspires confidence in my clients and makes their life easier too. The main problem it solves is providing an all-in-one solution, it saves me time, money and the headaches of juggling multiple apps for bookings, scheduling, and much more. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Profi is quite an amazing value, it provides much more features than similar apps, booking, payment, video conference and much more, and it has a beautiful minimal design, Profi keeps improving adding features that were promised at a slow but steady pace. #### Cons I'm a psychologist in clinical practice and this app targets several markets and possible uses, like coaching and so on, so the features a therapist needs are not all there, but I'm confident they will keep improving to make this a competitive product in the therapist market. When you send a form to request a signature, many times the client will not receive it, sometimes they get it after sending it a few times. This is crucial for therapists since we cant start seeing a client without signed consent. Also, the record feature is quite limited, all you have for clinical notes is a notepad-like space, very minimal and client information is scattered, for instance, you have to go to different areas of the app and search all forms submitted by all clients to see if a client filled and signed a form there is no individual client record to access their info. Despite profi shortcomings, I am confident that this will be one of my best app investments in the long run, the team inspires confidence for sure. #### Vendor response Thank you so much for sharing your feedback, John! We look forward to expanding our presence in the therapists market in the months and years to come by building the features professionals like you need to manage all your operations in one place and make your clients happy. Replied June 2022 --- ### Profi - Saves your time, energy and money. - Overall rating: 5/5 - Reviewer: Reitha N. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered A happy customer! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides all in one solution. Acts as a landing page, Easy to book 1:1 sessions, Easy integrations with zoom and payment gateways. Can conduct group coaching Can sell digital courses. Can send direct messages to clients. Forms available to take feedback or conduct quiz. Can take notes and can share it with clients. A lot of features under one umbrella. I cant even believe that I grabbed a lifetime deal for the proce of peanuts. Truly grateful to the Profi Team! #### Cons Sometimes when I schedule a 1:1 session, client cant see the invitation inside Profi. That gets into troubles. When client submits a form I dont get any notification and I miss it. That gets me into trouble. In a service page if I add a button to open an external link. The button doesn't work well. #### Reasons for choosing Profi All in one feature and LTD lifetime offer for $199 --- ### One of my best business investments! - Overall rating: 5/5 - Reviewer: Jessica Anne L. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Profi has helped me to streamline my onboarding process, my coaching and also the creation of my online course. It makes my life (and the life of my clients) so much easier and saves me a lot of time and energy. The team at Profi is helpful, friendly and professional. I definitely recommend trying it out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Profi was really quick and easy to set up (calendar, services, clients, forms, landing page ...). It has a beautiful, clean interface and is a pleasure to use every day. My clients can easily book or reschedule their sessions, they get session reminders and have a messenger to communicate with me in between sessions. #### Cons For me Profi is the perfect fit, I like everything about it. Also they are constantly adding new features and users can vote for features that are important to them. --- ### All-in-one platform for coaching leaders - Overall rating: 5/5 - Reviewer: Kristina A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered Our task was to scale our leadership coaching programs for our internal Netpeak teams. We couldn't do it effectively because all the materials and communication was all over the place. With Profi, we were able to finally combine it all in a single place. This enabled us to scale our programs and offer it to more departments and leaders at Netpeak. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. All-in-one flexible program builder - I really like the ability to build customized leadership coaching programs that contain free-form resources like training videos, docs and presentations; as well as the option for my team and myself to schedule recurring 1:1 and group leadership sessions; and do pre- and post-program review forms/assessments.2. Great support - we can contact our dedicated CSM at any time with any questions or concerns and he gets back to us very quickly. Thank you, [sensitive content hidden] for your fantastic collaboration with our team during implementation, onboarding and further adoption.3. Pricing - we get all the functionality we need in one platform which eliminates the need for over 6 systems and tools we were using previously, including Calendly, Zoom, Quenza, email, Notion, Slack and others.Big Kudos to the entire Profi team for the amazing product and support along the way. We look forward to extending our collaboration! #### Cons Nothing major, we're pretty happy with the performance of our platform instance and everything else. We can't wait for the Profi team to deliver new program builder features. ## More reviews [Next reviews](https://www.softwareadvice.com/coaching/awarenow-profile/reviews/?page=2) --- Profi Reviews, Pros and Cons - 2026 Software Advice