Circle
About Circle
Circle Pricing
Basic Plan: $49/month — · Rich member profiles · Searchable member directory · Discussions · Real-time Chat Spaces · Events · Private Messaging · Paid Memberships · Custom Domain · Weekly Community Digest --- Professional Plan: $99/month — · Everything on the Basic plan plus: · Unlimited members · Courses · Native Live Streams and Rooms · Brand Colors & Custom Themes · White-label Community · Zapier Integration · Reporting & Analytics · Custom Code Snippets · Conversion Tracking --- Enterprise Plan: $399/month — · Everything on the Professional plan plus: · Custom SSO · API access · Concierge onboarding support · Dedicated Customer Success Manager [Annual plan only] · Custom Fields · Priority Customer Support · Sandbox Community · Email White-labeling · Up to 10 admins & unlimited moderators
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Circle
1 - 5 of 15 Reviews
Genesis
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2023
Circle Review
Navigation is so easy to use and set up. Very product is driven and committed to updating new tools.
CONSReal-time chat is a bit slow and sometimes glitches.
Michael
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Literally all you could want from a community platform
Outstanding. I love the community itself and the software is great to use. Honestly it's a staple in our business now and I wouldn't leave it for anything.
PROSCircle has made it incredibly easy to manage our community and coaching clients AND allow them to contact us and share their progress. Our team also lives in Circle, and we've replaced Slack/Discord with Circle for internal community management.We use spaces for bonus content and templates, as well as hosting recordings of previous calls. Plus DMing allows us to keep up with individuals before using the posts to create longer form conversations.
CONSThe webinar/live call function needs some work. It's unlikely I'll move away from Zoom and it doesn't quite fit in either the webinar/broadcast category or the internal team call category. I'd have preferred a killer Zoom integration.
Reason for choosing Circle
More features, easier to use and set up, DMing and spaces easier to manage. Tags, comments, videos - it all just works.
Reasons for switching to Circle
Tribe had zero features up and running when we wanted them. Quip moved away from being for smaller businesses since it was purchased by Salesforce.
Jessa
Mental Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2023
Excellent for a lot of use cases but lacking some core features
Overall I think Circle is a good value for it's cost and is suitable for a lot of folks who have smaller communities or who focus on a membership-based business. They seem very product driven in their approach and committed to delivering new features and improving on a continual basis.
PROSCircle was very easy to onboard and integrate. The company is very involved in their own community, and seemed to be extremely engaged with user feedback and activating on it. We've been live for 7 months now and many of the features I was disappointed weren't available have already been pushed live, with more on their roadmap coming in the next several months.
CONSOut of the box, it's very easy to use but only comes with one template making all Circle communities look very homogenous and restricted in customizations. The analytics dashboard is sorely lack and needs a complete overhaul. Very little access to editing user profiles on the backend. Not great for content organization with lack of content tags or a knowledgebase template to organize FAQs or content libraries.
Jennifer
Writing and Editing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
So Happy we went with Circle!
Overall - I looked at a lot of membership platforms and since have joined many as a member, and I am so happy with circle. When I get the invite to join another circle community I'm thrilled they are using the platform.
PROSCircle has EXCELLENT support and a community to help you really develop your community and strategy to help your members. The platform is always innovating and releasing new features and listening to what people would like. Their customer support will even follow up on requests you made months ago just with suggestions when those ideas are implemented. Plus ongoing weekly training and office hours have helped so much as we worked out how our membership would look.
CONSThere is a LOT to go into building a community, and Circle appreciates that and is there to help. We would have liked to have launched our community faster but they are doing everything I feel they can to support us through this process and to truly do it right!
Reason for choosing Circle
We had a tremendously helpful call with circle when we were in our demo period and he had taken the time to research communities similar to ours to showcase what was possible, and had an answer to every one of our questions.
Reasons for switching to Circle
We were originally going to use facebook but started researching options. Circle has so many more features.
Susan
Professional Training & Coaching, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Circle is the all-in-one user friendly platform I'd been looking for for years!
I absolutely love the Circle platform, but even more, the staff at Circle!
PROSCircle is intuitive, the customer support is fantastic, and they walk their talk creating an incredible community of Circle users!
CONSSo far, I haven't found anything I've disliked. Any help I've needed has been addressed with Circle support and in a friendly and timely manner, too!
Reason for choosing Circle
The people at Circle are super friendly and helpful. I feel like they really want me to succeed as a community leader.
Reasons for switching to Circle
I wanted an easy-to-use platform where my members could communicate with each other. It's also a quick and easy way to disseminate information, host events, courses, etc.