Circle

RATING:

4.8

(15)

About Circle

Circle is the all-in-one platform for building and scaling world-class communities. Creators, coaches, entrepreneurs, small businesses, non-profit organizations, and many other community builders bring their people and content together on Circle’s beautiful, user-friendly platform. From courses and live streams to discussions, events, and payments, get everything you need to engage and monetize your community — all in one place, under your brand.

Circle Pricing

Basic Plan: $49/month — · Rich member profiles · Searchable member directory · Discussions · Real-time Chat Spaces · Events · Private Messaging · Paid Memberships · Custom Domain · Weekly Community Digest --- Professional Plan: $99/month — · Everything on the Basic plan plus:  · Unlimited members · Courses · Native Live Streams and Rooms · Brand Colors & Custom Themes · White-label Community · Zapier Integration · Reporting & Analytics · Custom Code Snippets · Conversion Tracking --- Enterprise Plan: $399/month — · Everything on the Professional plan plus: · Custom SSO  · API access · Concierge onboarding support · Dedicated Customer Success Manager [Annual plan only] · Custom Fields · Priority Customer Support · Sandbox Community · Email White-labeling · Up to 10 admins & unlimited moderators

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Community home feed
Slide 1 of 5

Circle Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Circle

1 - 5 of 15 Reviews

User Profile

Genesis

Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed March 2023

Circle Review

PROS

Navigation is so easy to use and set up. Very product is driven and committed to updating new tools.

CONS

Real-time chat is a bit slow and sometimes glitches.

Michael

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Literally all you could want from a community platform

Outstanding. I love the community itself and the software is great to use. Honestly it's a staple in our business now and I wouldn't leave it for anything.

PROS

Circle has made it incredibly easy to manage our community and coaching clients AND allow them to contact us and share their progress. Our team also lives in Circle, and we've replaced Slack/Discord with Circle for internal community management.We use spaces for bonus content and templates, as well as hosting recordings of previous calls. Plus DMing allows us to keep up with individuals before using the posts to create longer form conversations.

CONS

The webinar/live call function needs some work. It's unlikely I'll move away from Zoom and it doesn't quite fit in either the webinar/broadcast category or the internal team call category. I'd have preferred a killer Zoom integration.

Reason for choosing Circle

More features, easier to use and set up, DMing and spaces easier to manage. Tags, comments, videos - it all just works.

Reasons for switching to Circle

Tribe had zero features up and running when we wanted them. Quip moved away from being for smaller businesses since it was purchased by Salesforce.

Jessa

Mental Health Care, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2023

Excellent for a lot of use cases but lacking some core features

Overall I think Circle is a good value for it's cost and is suitable for a lot of folks who have smaller communities or who focus on a membership-based business. They seem very product driven in their approach and committed to delivering new features and improving on a continual basis.

PROS

Circle was very easy to onboard and integrate. The company is very involved in their own community, and seemed to be extremely engaged with user feedback and activating on it. We've been live for 7 months now and many of the features I was disappointed weren't available have already been pushed live, with more on their roadmap coming in the next several months.

CONS

Out of the box, it's very easy to use but only comes with one template making all Circle communities look very homogenous and restricted in customizations. The analytics dashboard is sorely lack and needs a complete overhaul. Very little access to editing user profiles on the backend. Not great for content organization with lack of content tags or a knowledgebase template to organize FAQs or content libraries.

Jennifer

Writing and Editing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

So Happy we went with Circle!

Overall - I looked at a lot of membership platforms and since have joined many as a member, and I am so happy with circle. When I get the invite to join another circle community I'm thrilled they are using the platform.

PROS

Circle has EXCELLENT support and a community to help you really develop your community and strategy to help your members. The platform is always innovating and releasing new features and listening to what people would like. Their customer support will even follow up on requests you made months ago just with suggestions when those ideas are implemented. Plus ongoing weekly training and office hours have helped so much as we worked out how our membership would look.

CONS

There is a LOT to go into building a community, and Circle appreciates that and is there to help. We would have liked to have launched our community faster but they are doing everything I feel they can to support us through this process and to truly do it right!

Reason for choosing Circle

We had a tremendously helpful call with circle when we were in our demo period and he had taken the time to research communities similar to ours to showcase what was possible, and had an answer to every one of our questions.

Reasons for switching to Circle

We were originally going to use facebook but started researching options. Circle has so many more features.

Susan

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Circle is the all-in-one user friendly platform I'd been looking for for years!

I absolutely love the Circle platform, but even more, the staff at Circle!

PROS

Circle is intuitive, the customer support is fantastic, and they walk their talk creating an incredible community of Circle users!

CONS

So far, I haven't found anything I've disliked. Any help I've needed has been addressed with Circle support and in a friendly and timely manner, too!

Reason for choosing Circle

The people at Circle are super friendly and helpful. I feel like they really want me to succeed as a community leader.

Reasons for switching to Circle

I wanted an easy-to-use platform where my members could communicate with each other. It's also a quick and easy way to disseminate information, host events, courses, etc.