My PT Hub vs Vagaro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
March 28, 2024
September 27, 2024
Pros/Cons
Pros
- I love hauling this app. As a musician staying for and in shape is important to me and this app helps me to keep everything scheduled and in order.
- Overall, I do love the app. The price is amazing, the capabilities and great, and the functionailit for myself and my clients are appreciated.
- The platform is easy to use, and has a lot of good bells and whistles built in to allow working with your clients. The Price USED to Be Amazing for what you got.
Cons
- Terrible customer support, will charge you additional months after cancel l and refuse to refund.
- It can be very glitchy, i have lost programs that i have been writing and it can be very slow to move through pages on the computer.
- I nearly canceled because of this. I was also irritated that my monthly subscription randomly canceled and my trainers were locked out of the software until I got a hold of someone.
Pros
- Everything so far has been excellent. I am so happy to have this all ready to go for use and excited to use it.
- I am extremely satisfied with Vagaro and all supports in place. I recommend it to colleagues in the field.
- They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.
Cons
- Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.
- I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.
- Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
