All Simply.Coach Reviews
1-25 of 28 Reviews
Sort by
Suhail
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
The Best SAAS product for coaching businesses
It has been a breeze. Each time we decide to purchase some additional software, we see an announcement that the capability we're after is being added to Simply Coach. This has happened multiple times so far, we wanted to get an SMS system to send session reminders via text and Simply Coach added this feature as an out of the box functionality. We wanted to get a system to do contracts and invoices and simply coach has recently added that feature too. The only other software you will need is Microsoft 365 for email, calendar and meetings and Simply coach integrates with it seamlessly. For everything else, there's simply coach. If you use Google or Zoom instead of Microsoft 365, Simply coach integrates with those apps too.
PROSThe native integration to Microsoft 365 Outlook and Google Calendar for Scheduling appointments and bookings. Also the native integration to include the meeting links from either Microsoft Teams, Google Meet or Zoom makes it super easy to schedule sessions with coachees on the platform of your choice synced with the calendaring system of your choice. The fact that simply coach leverages and integrates with common calendaring and meeting solutions seamlessly is what makes it so good.
CONSThere is nothing I dislike. Sometimes, the new features added might have some limitations but their team is quick to respond and fix them when notified.
Reason for choosing Simply.Coach
The support we receive is stupendous. We get calls from the Program Manager if an issue is reported. They keep adding more features saving us costs in buying multiple software. This is a total no brainer. The integrations with multiple calendaring and meeting platforms seals the deal as nothing breaks if we switch email or meeting platforms in the future.
Vendor Response
Thanks Suhail! Appreciate your feedback and support
Replied October 2022
Pradeep
Professional Training & Coaching, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
An all-in-one suite for automating my coaching assignments
Demo was easily understandable. I was personally able to set up the platform and customize it to my needs in lesser than 8 hours fully. It has automated my entire coaching sessions management including progress tracking of coachees, goal tracking, session management , digital contract maintenance etc.
PROSBefore using simply.coach I spend quite sometime and efforts to put a variety of tools together to smoothen our my coaching business flow. This included integrating calendly, zoom, google suite and whatsapp. I was impressed on the very first demo session of Simply.coach as the workflow was simple, focussed and seamless automating these needs. I remember the first time I saw the demo , I asked [SENSITIVE CONTENT] who gave me the demo, what took you so long to introduce this amazing suite that automates my coaching needs. What I liked the most of simply.coach: 1. Managing my engagements both personal coaching and organization coaching engagements 2. Absolutely well documented and to the point help tips to get oriented in few mins and start using the many features of the platform 3. The combined view I get of the coachee in terms of Pre-coaching discovery session booking, Reflection journal for both coachee and coach to enter our reflections, seamless calendar integration with zoom for sessions , Digital contract signing service ad sharing learning resources. 4. Per organization/ engagement view of all sessions done for particular organization and ability to import in excel and pdf 5. Excellent way in which coaching goals of the coachee can be articulated viz. the pre-populated drop down based coachee growth areas I will stop writing here for lack of time , as I can go on and on. every feature of the platform I am putting to use and is highly engaging and useful for my coachees to
CONSNothing in particular. Would have love to have an android and IOS app for the coachees to access.
Reason for choosing Simply.Coach
Very intuitive and easy to setup and use. Very less customization required. Automated and used it for 10 of my clients within the 1st month of buying the subscription.
Sean
Verified reviewer
Hospital & Health Care, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Amazing customer service
I think I am just at the tip of the iceberg but the tool is helping me centralize anf standardize my practice, automate nudges, share content, and manage my business in (almost?) one tool. I'm really excited to learn more.
PROS[SENSITIVE CONTENT] and the support team have been amazing. I meet with them regularly to share feedback, get one to one training and tips in how spend less time in admin mode and more time in coach mode: Live calls, customers training videos, quick turnaround live or via accurate help desk app. When I get stuck, it's not for long.
CONSI look forward to the option of more easily hiding cold 'prospects' or duplicate clients from the dashboard. I am still learning the logic of the coaching that underpins their app. But as I use it more I see that its all about the 'journeys' As a way to build a standardized customer experience. I'll need to upgrade as I get more settled with the coaching practice.
Grant
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Simply Coach - Every coach needs to see this and use it!
The platform performs well in all areas, but really stands out is the back up support the Simply Coach team deliver. Just click the CHAT support button and the team will solve your concerns, they have never failed me.
PROSOnce set up everything from loading in prospects to scheduling multiple sessions just became easy. I have multiple clients with multiple teams within them, using the cohort set up and being able to share information and schedules for training so quickly just made my admin diminish 10 fold. I have more time to do what I love - coach not admin.
CONSEvery new software platform has its glitches but because I got in at the early stages I was able to talk directly with the Simply Coach team and discuss various things that I required. This being done the glitches were sorted before they happened -I got everything I needed and continue to hassle the team to add more. No real negatives compared to other platforms that I have experienced.
Reason for choosing Simply.Coach
Being able to have a zoom session early on in my decision making process just sealed the deal - meeting real people with a passion doing what they love - building a system that I now love to use every day.
Reasons for switching to Simply.Coach
I wanted something easy and more streamlined to coaching rather than a basic learning library platform
Vendor Response
Thank you Grant! Appreciate your kind words and support in this journey!
Replied May 2022
Trevor
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great solution, excellent customer service.
Great company - they're growing & supporting their base customers. They're only going up!
PROSThe customer service is the best I've ever experienced. Responses are timely, it's always a yes or we work to a solution, and a lovely & talented team to work with.Also, the reporting is great as is & further enhancements will make this "analytics" tool VERY powerful.
CONSNot much to complain about. I suppose, it would have been great if Simply.Coach had the ability to integrate directly with my accounting platform (Wave) but it's an easy step between using CSV files.
Reason for choosing Simply.Coach
Price, up and coming company (where we would be more than just a number), & it had the most of what we needed out of the options considered.
Vendor Response
Thanks, Trevor for your support!
Replied May 2023
Chris
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Simple effective and a great support team.
Awesome support and a simple effective tool. Looking forward to growing together.
PROSThe Simply Coach platform is a straight forward effective solution that has helped create a seamless coaching experience for my clients. It makes the follow-up and resources delivery centralised and professional. The whole thing is just more ergonomic from a coaching perspective. I am excited to bring my team of 8 coaches on board within three months. As a startup Health and Well-being provider and entrepreneur, this is an excellent tool for scale, and the SC team are accommodating and collaborative.
CONSI am reluctant to state downsides as the team are always ultra responsive in improving the experience. However, if I could request one improvement, it would be the aesthetics; a small thing I know, but I am occipitally dominant and believe beautiful tech has way more impact on the user experience than is appreciated. People will walk into a beautiful room to see it; tech should emulate this phenomenon
Reason for choosing Simply.Coach
Value for money, development stage and platform locale.
Sandy
Professional Training & Coaching, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great product and addresses my key requirements for coaching software
Really impressed. There's a genuine desire to help and to build something that caters to the way coaches want to run their businesses. There are personal walk thrus, super responsive support, and a can-do attitude that impresses me.
PROSI love the EASY & SIMPLICITY of this software. It does what it says it does and you do not need to be a genius to figure it out. I have flexibility, it is intuitive, it makes my coaching practice so much easier to manage.
CONSVery little - there are things that I'd like to see developed more (like some additional 3rd party app integrations) but these guys care about their customers so take feedback into account with their dev program.
Reason for choosing Simply.Coach
Ease of setup, ease of use, intuitive system, fits the way I coach
Neshica
Professional Training & Coaching, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Simply great!
Simply.Coach has helped me maintain all my engagements securely in an easy to use platform. The support team is very responsive. Platform enhancements are regular and based on customer feedback. I am enjoying the experience.
PROSSimply.Coach is easy to use and setup. The templates available are useful and easily customizable.
CONSThe nudge feature is awesome but it does take time to set up and as a result I haven't used it as much as I would like.
Reason for choosing Simply.Coach
Team made themselves available for a demo and the demo was impressive.
Vendor Response
Hi Neshica, Thank you for your feedback and review. We will definitely work on improving the setup time for Nudges. Thank you for your trust & confidence in Simply.Coach!
Replied November 2021
Jo
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Simply does what it says on the tin and more
I have worked with many different systems to support my business. Before I selected Simply.Coach, I wrote a page with all the criteria I needed and it came out top. The team are very responsive to requests and keep improving. I actually looked at the system over a year ago (2021) and it wasn't a good match then. I'm glad I revisited my decision.
PROSIt is easy to use, and supports my business processes in coaching and consulting. I can keep all my client communications in one place, keep clients engaged with nudges and prepared for sessions with the digital tools. I haven't used the feature yet to collect information from other stakeholders, but certainly will. Simply.Coach will be able to grow with me as my business grows and even scale with a growing team of coaches.
CONSBeing able to sign an agreement straight from the system would be great. The system doesn't look as modern as some other systems, like Delenta. In the future more integrations would be good, like Xero for accounting and Mailerlite for newsletters.
Vendor Response
Hi Jo, Thank you for your kind words and trust in Simply.Coach! We take your feedback on contracts (on our immediate roadmap) and the look/feel - we have built our platform solely based on user feedback and will continue to listen & act on it! We appreciate your business & look forward to seeing you Simply.Coach for a long time.
Replied January 2022
Neha
Professional Training & Coaching, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A life saver for an expanding Coaching Business with multiple coaches
There are very few options where the software balances the needs of running a multi-coach business with enhancing the coaching experience of clients - Simply Coach strikes that balance well. Its an enabler for growth in terms of scale and enhancing the quality of our coaching offering. It has a lot of features and we can set our own pace of incorporating them in our way of working. Its well designed, feature rich, easy to use, easy to adapt and their customer support has been fantastic.
PROSIts easy to use. Is so feature rich. Will greatly enhance how our brand is perceived by prospective clients. Provides easy access to all coaches to deploy any of the digital tools they feel their coachee will benefit from. Its flexible - different coaches can choose to leverage it in different ways so I can offer autonomy to my coaches. Also like the option where coachee doesnt need to log into the system - very useful when coachee is a CXO level leader. Their customer service team has been exceedingly helpful in enabling us to adopt the software. Support level is beyond fantastic. Also very open to suggestions for new features/ improvement. Its been a worthwhile investment for a growing coaching business like ours - where we can no longer rely on manual records and tracking of sessions.
CONSLike any new software - it is a bit daunting - but the helpful customer support has eased that anxiety a lot.Was really looking forward to integrating invoices and payments but the software currently does not integrate with Indian accounting software and since our clients are corporations who make direct bank transfers to us, we cant use their payment monitoring feature either as that relies on the client using a certain payment gateway.
Nancy
Professional Training & Coaching, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Good platform for business management, client onboarding and engagement
They are always courteous and seem genuine in wanting to improve my customer experience. I also appreciate that they listen to suggestions and often accommodate request. I had an issue where it was truly operator's (read my) error, and the representative apologized and thanked me for improving the software, as he explained that my resolving my issue prevents others from having the same problem.
PROSAs an independent coach, I needed something that could help me maximize my time while providing an excellent client experience. I believe I found that in Simply.coach. The software takes care of managing the business with automated invoicing and scheduling, and the ability to integrate Microsoft 365 or Google Workspace is simple. Zoom access is also integrated into the software. On the practice side, I love I can access my coaching content, including session notes, in one place. The client also has a dedicated, organized space to maximize their coaching experience. I also like the nudge feature where I send "nudges" to enhance the coaching session while engaging with the client between sessions. Simply.coach also provides templates to make the coaching journey easier and you have the option to customize and create your own.
CONSThere was a slight learning curve, but customer support has been very responsive, with my issues being resolved quickly. The only other thing I would like to see is the ability to add video, rather than link the information.
Reasons for switching to Simply.Coach
The previous software did not meet all of my needs. Although I liked the software, I tried to work around the limitations. Simply.coach meets all of my business management and coaching needs, at a great price.
Vendor Response
Thank you Nancy! Appreciate your feedback and review. Look forward to helping simply.coach!
Replied January 2022
Dr Karen
Management Consulting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great Product for Executive Coaching, Counseling, & Life Coaching
One word, Excellent!
PROSThe system is very secure and the Administrator of the program take pride in their work to provide you the support. Easy to use and has a plethora of features.
CONSHmm, great question. I have to say at this point I do not have any. Any issues that I bring to the support team they support to solve.
Reason for choosing Simply.Coach
The support team and the dedication of the group to build one of the best systems in the coaching sector.
Vendor Response
Thank you Dr. Karen for your review. Appreciate the trust & support!
Replied September 2022
Jennifer
Professional Training & Coaching, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Simply Coach Simply Cares
Again, the overall experience is excellent - b/c the software meets my needs as a coach, and because the team really cares about my experience!
PROSWhat I like most about Simply Coach is that it was and is designed by coaches. The team is very interested in feedback from users. They incorporate our suggestions and add features based on our needs. It's amazing!
CONSI'd like to be able to get to the link for a Chemistry session faster and easier. But otherwise, this is a great product!
Vendor Response
Hi Jennifer, Thank you for your review and kind words. We take your feedback about the Chemistry Session - allow us sometime to think and improve this for you! Once again - we really appreciate your trust and support in Simply.Coach!
Replied April 2022
Kevin
Professional Training & Coaching, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great Value for Managing Coaching Practice
Positive, I recommend this coaching platform.
PROSThe ability to manage clients within one space, and customize templates and create learning modules. Additionally, Simply Coach provides its own assessments and feedback tools which offer value, as well as tools to track progress and move clients forward with goals.
CONSAs with most platforms, the initial set-up and navigation can be a challenge. What has differentiated Simply Coach from other platforms I have used in my career is that they are open to feedback and modifying the tools and platform to best serve client needs. Several modifications have been made since I signed up which have been really helpful. It good to know they are open and interested in feedback which brings more value to the partnership.
Reason for choosing Simply.Coach
I felt as though Simply Coach had more tools and the option to create your own tools, and ways to measure ROI with clients, which was important to me.
Vendor Response
Thank you Kevin for your kind words. We really appreciate all your feedback and will continue to invest in our relationship and keep improving our product. Thank you for your business!
Replied October 2021
Lorraine
Professional Training & Coaching, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Great User-Friendly Software to Managing Your Coaching Business and Clients.
I needed an appropriate coaching and client software pretty quickly since I wasn't really prepared to launch when my client requested my services. The software that I was somewhat familiar with was not user-friendly and ultimately was too complicated to get me started quickly. I was turned on to Simply.Coach by another coach in a group that I am a part of and when I tried it, it was quite easy to use and the staff was ready and willing to help me quickly with any difficulty I had. They have superior Customer Service team and the [SENSITIVE CONTENT] is very attentive to clients and making this the most effective and efficient software for them.
PROSThe scheduling and use of the portal for the client to access as well. The shared space to include resources or just make comments back and forth between regular sessions. The ability to have check-ins on the actions toward the client goals.
CONSThe process to check if the client is completing their goals is tedious. I would prefer a table that shows for the designated time period if they have checked and what their answer was to the check-in question for every day of that period.
Reason for choosing Simply.Coach
n/a
Reasons for switching to Simply.Coach
The product was not user-friendly to me and I had a few fails at getting it to do what I needed.
Vendor Response
Thank you Lorraine for your kind words and we appreciate your support. We have taken your feedback and are already working on improving the user experience for the Goal Checkins!
Replied October 2021
Steven
Health, Wellness and Fitness, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great product!
The Simply.Coach team is great to work with and very amenable to considering requests for features to be added.
PROSThe ability to handle individual and corporate engagements, as well as, provide access/reporting for HR business partners.
CONSThere are features that are still coming, such as scheduling recurring meetings. This shouldn’t be considered a con as this and other features are coming and the Simply.Coach team has been great to work with and considerate of asks and open about what is still to come.
Reason for choosing Simply.Coach
Functionality, ease of use, the Simply.Coach team, and meeting of comprehensive needs to run corporate coaching engagements.
Vendor Response
Hey Steven! Thank you for your review! We really appreciate the kind words and feedback. Look forward to your continued trust & support.
Replied January 2022
Josh
Verified reviewer
Human Resources, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT