About 12d Synergy

12d Synergy is a cloud-based solution designed to help engineers, architects and construction professionals automate processes related to project collaboration and document management. Key features include contact management, version control, access controls/permissions, document storage and task management.

Teams using 12d Synergy can extract project information from users' mailboxes and store them in a unified database. With email tracking capabilities, the platform allows businesses to locate project data, contact details and media attachments embedded in emails. Additionally, staff members can arrange documents based on custom naming rules, batch routines and simplified searching functionality.     

12d Synergy comes with custo...


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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of 12d Synergy

Average User Ratings

Overall

4.26 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(14)

14

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

December 2018

David from J. Wyndham Prince

Verified Reviewer

Company Size: 51-200 employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Synergy for Synergy

Been able to go back to any version of a document without the need to resort to troubling an external IT consultant is a great advantage. Having 12d Model projects managed with 12d Synergy really simplifies things too.

Pros

The simplicity of the interface, yet the features underneath the hood.

Cons

There nothing to really dislike about the software. If something breaks or is not there, the developer is happy to consider the feature or fix the issue.

February 2020

Ed from Aurecon

Company Size: 5,001-10,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Made us mobile!

our workforce is now w truly global. I can work from home or I can work from Fiji

Pros

Enables users work from anywhere, well, anywhere with a web connection. Works with folders of files. User friendly and uncluttered interface manages bandwidth very well. Puts files in the SAME folder each time

Cons

does not yet have zipped downloads. We move files of several GB (aerial imagery & BIM models) around at times and if users are sloppy with their housekeeping it can hurt colleagues who may be on a very slow web connection - but really this is a user issue and the development team are looking into adding this as a feature

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

3.0

December 2018

12d Synergy review from Dunedin

Version control of files and 12d projects over three separate offices has been improved dramatically. We will utilise further features as we get use to the software over time.

Pros

I find that being able to customise the software to your own specific needs is great. We are fairly new users of 12d Synergy however we have found a lot of improvement in file management, particularly with being able to roll back to a previous version. I also like the mapping feature in V4, and hope that this evolves with the software.

Cons

I personally find some of the menus very tedious and clunky. I have found the amount of bugs in certain versions frustrating, we are always having to update the software. Even then, the updates almost never go straight forward. One personal thing I hate is that 12d Synergy always opens on the same screen/location and it doesn't set to the screen I close it on. Having to download another program just to force it to open where I want it to is frustrating. Other simple things like having to click on column headers to order the files all the time, there should be a default for this for each user.

February 2020

Patrick Cavanagh from Arcadis

Company Size: 10,000+ employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

12d Synergy #1 CDE

We (our team) love what 12d synergy has done for our data management issues. Could never go back to using 12d off our server, 12d synergy all the way..

Pros

Better management of our data Team is more productive and efficient Simple interface/easy to use helped with flexible working arrangements

Cons

Limited Integration with other software. eg. open roads / Revit

Reasons for Choosing 12d Synergy

The only data management system that can productively manage folders. (12d model data)

February 2020

Richard from Arcadis

Company Size: 10,000+ employees

Industry: Civil Engineering

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2020

12d Synergy on large projects

I have been using 12d Synergy with very large data sets and its speed and stability is excellent. The user interface makes it very clear who has what checked out.

Pros

The ability to manage and collaborate projects designed in 12d Model is not currently possible by any other collaboration package. It is very smart with synchronising data and minimises how much data you need to transfer. The first time that you open/checkout a file you you have to download the whole file - but subsequent checkins and checkouts, the transfer is extremely quick as 12d Synergy is only up/downloading the changes rather than the whole file. The ability to check out files/folders and work off line is great for me when I need to work away from an internet connection.

Cons

Having to host the server hardware requires support from the IT department, but in terms of day-to-day use, I have not found any major issues.

Reasons for Choosing 12d Synergy

Whilst we still use alternative products, 12d Synergy is the only collaboration software that allows us to work seamlessly with 12d Model. The ability to manage a folder of files is unique to 12d Synergy and will enable us to investigate collaborating with many different types of engineering design software that we were not previously able to consider. The technical support from the 12d Synergy is extremely good and issues are resolved quickly.