AnswerHub vs Trello

RATING:

4.2

(34)

AnswerHub has 34 reviews and a rating of 4.18 / 5 stars vs Trello which has 33822 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (34)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
7.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4 / 5
2.5 / 5
Last Review Written
June 2, 2022
May 17, 2019
Pros/Cons
  • Pros

  • It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful.
  • I appreciate the extensibility of AH, and am glad to see improvements come to the product over time.
  • Cons

  • If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable.
  • Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question).
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  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
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Pricing Range
$
$
$
$
$
$
$
$
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$
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2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos