Avaya UCaaS vs Planview ProjectPlace

RATING:

4.5

(83)

Avaya UCaaS has 83 reviews and a rating of 4.45 / 5 stars vs Planview ProjectPlace which has 37 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (83)
4.7 (37)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 7, 2024
July 1, 2024
Pros/Cons
  • Pros

  • I like the ability to see what the caller is going to enquire about before the call is taken. Tracking of time is customizable.
  • We like the capability of using it on multiple stations , the reports and the fact that it is easy to use and reliable.
  • Cons

  • You have the option to press mute but the line will disconnect if you forget and put the headset back into the retriever.
  • Since its implementation we had several problems, because the company commercial sells a product that can not deliver.
Read all user reviews
  • Pros

  • The ability to document each part of my project, the easiness to navigate. Also the capacity that the site had to upload mega files.
  • Easy to use clean set up loved that i was able to try it for free for 14 days.
  • Cons

  • I don't like having to add my activities in error week, even when I'm able to copy them from the week before.
  • Having to add in each service line and each detail that I cover for every service line each week is a bit ridiculous.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos