All Basecamp Reviews
1-25 of 12,982 Reviews
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Troy
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed December 2020
We use it every day!
Njoki
Verified reviewer
Printing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Realize projects goals with Basecamp.
Basecamp is a great project management platform which assist us in better actualization of our projects and this makes it easy for us to achieve our project goals. It brings unity when working by making collaboration and communication very paramount during projects.
PROSBasecamp is resourceful work management platform that is rich in project management tools and which allows us to effectively carry out and control our project work. It offers meetings and messaging functions which allows us to communicate smoothly during projects. Basecamp makes collaboration such a big achievement by offering a shared dashboard and workspace where every team member can access all the project information that are needed thus enhancing teamwork among ourselves.
CONSAll has been fulfilling with Basecamp. We get exactly what we need and no feature is difficult to use.
Elvis
Capital Markets, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Tap into the magic of Basecamp and experience superiority in project work.
The reason we are consistently using Basecamp to manage our project work and based on the results we get after using it. We have had a very productive experience with Basecamp and it has allowed to keep everything about our projects flowing toward the right direction. Better and greater project work results has been our daily dose thanks to Basecamp.
PROSBasecamp has won the award of the most important product when it comes to our project work. It gives us a well refined workspace where we can collaboratively work on our projects which allows not to leave any stone unturned. Basecamp dashboards gives us clear visuals on our work progress and this is important to ensure we have things being done according to the available plan. Managing our work like planning, monitoring and controlling how things are being done has been our big achievement since Basecamp became part of us.
CONSWe have achieved big results in our projects and the most part is played by Basecamp and this to us means how effective this product has been at its work.
Anonymous
2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2023
Basecamp for Business
Basecamp offers a wide range of project management services that can be customized to your team's needs. Integration into both windows and pc environments makes it a great option for both in-house and remote work environments.
CONSThe visual interface is limited. Sometimes has a clunky feel to it. Not easy to onboard.
Andrew
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2023
Game Changer
At first, I was skeptical that BaseCamp would be any different than other software we used (e.g., Trello & Slack), but the immediate difference when we went live was noticeable. As a company leader, I instantly noticed product market fit as the team embraced using BaseCamp as their preferred means of managing tasks, communication, and projects without top-down pressure. We haven't looked back since and it enabled us to work effectively as an entirely remote team before, during, and after the pandemic.
PROSAssigning task ownership, deadlines, to-do, and the card management system for kanban/pull processes.
CONSI want to get more out of the timeline feature. It's a great idea, but I haven't been able to leverage it for project management timeline communication effectively.
Reasons for switching to Basecamp
It was challenging to keep track of workflow, deadlines, and communication between team members and projects.
McKaffui Aikins
Verified reviewer
Graphic Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The Master Task Planner
How we work has been significantly altered by Basecamp. Previously, we relied on a single team member for leadership, which put a strain on her and limited the team's ability to know what was happening with each project at all times. We can now create projects in Basecamp.
PROSI adore how effectively and consistently you can communicate with other team members. You can quickly and easily see at a glance the interactions and work that have been allocated, worked on, and finished thanks to the activity log.
CONSEven while it works well, it might not be sufficient for complicated projects. Although the software's dashboard design is practical, it somewhat clashes with the more contemporary interface. Customer communication via the messaging board is problematic because it freezes and makes it difficult for users to send messages quickly, which wastes time and makes it difficult for users to submit messages correctly.
Robinson
Verified reviewer
Gambling & Casinos, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
All the good times with Basecamp.
Basecamp has been nourishing our work management by giving us a common and collaborative online workspace where we come together to work on remote projects. It keeps us always connected despite our difference in physical locations.
PROSThe way Basecamp allows us to arrange and keep our remote work organized is such a big achievement for us. It helped us understand that we don't have to be in the same office room setup to get our work done by allowing us to do all the work through a collaborative digital workspace which keeps communication and information sharing flow normally.
CONSThe experience Basecamp has given us so far has been unchallenging and there are no cons.
John
Verified reviewer
Research, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Basecamp for better teamwork and collaboration.
The experience with Basecamp has been super productive. It helped us to go about our remote projects effectively and very easily without any struggles of communicating. Basecamp also helps us to stay on the same page about the project work by offering a shared dashboard which shows all details about the project from plans to progress.
PROSBasecamp allows us to stay connected during projects no matter if we are not at the same place. It does allows us to keep information flowing smoothly by communicating through live messages and meetings and this makes it easy to collaborate and work in unison during remote work.
CONSNothing so far. Everything about Basecamp has been so fulfilling.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed November 2023
Better out there honestly
We've found better and easier to use project management
PROSGood desktop app, lots of file organization
CONSHard to figure out user settings and the different software models do not make things easy
Austin
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed November 2023
nice product but nothing out of the ordinary
Basecamp is very easy to use - that the biggest differentiating factor from other task management softwares I've used. But this simplicity sometimes means there aren't as many options to set up more complex projects/campaigns.
CONSNot a huge fan of the interface, also feels too simplistic at times in its functionality.
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed November 2023
Review
I like that it does better planning than trellis
CONSIt’s still difficult to use in the beginning
Shannon
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2021
Feature Rich and Effective for Project Management
I signed up for Basecamp to work within a client's Basecamp processes, and now I use it to manage most everything that I work on in collaboration with others. It makes a lot of sense and is intuitive once you accustom to how the projects and to-do lists work.
PROSThe ability to add clients to a project and hide them from information within the project is SO handy. We use that feature a lot for internal to-dos and managing the client without them seeing behind-the-scenes.
CONSTo-do lists are pretty basic. You can assign to a person and add a date, but if you are used to feature-rich todo lists (embedded images, color coding, sub-checklists in a to-do, etc) then you will be disappointed. And although I find the "me" tab easy and intuitive, when we add new members to a project they almost universally struggle in the first weeks to really use Basecamp to its highest functionality.
Reasons for switching to Basecamp
I switched over to Basecamp because it's what my clients were using. That said, I still use Trello for my personal projects and there is a lot of Trello functionality that is done better over there, and vice-versa. It really depends on the project whether I use Trello or Basecamp.
Ellie
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
A Really Good Project Management Tool!
Bringing Basecamp into the organization wasn’t difficult. The system was easy and simple to integrate. My team loves it! We hare very satisfied with Basecamp.
PROSPrior to basecamp, my organization was unorganized and working organically, there was no structure or timelines to our projects. Basecamp brought all that and MORE! It’s so simple to use and assign team members the tasks. It has a great user interface structure. There’s not a day that goes by where I’m not on Basecamp. It made such a positive impact in my organization!
CONSWhen it comes to tracking, Basecamp doesn’t give a good overview of this. You need to consistent check what tasks have been completed and which ones aren’t. I hope they make an improvement on the Gantt Charts along with full project reports!
Reason for choosing Basecamp
Basecamp’s price and overall system is what my team needed. Wrike is great but a bit too “intense” for my team.
Reasons for switching to Basecamp
Wrike was a great tool but lacked the ability to collaborate that Basecamp offers with its message boards and campfire.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Basecamp is the best all user portal!
Our team has always been collaborative but with Basecamp used as a tool, we have been able to increase our collaborative spirit. In addition, we have been able to accomplish projects and tasks faster because it gives us a way to share which piece we are working on and thus eliminating duplication.
PROSI love Basecamp! I think it is a great software for keeping tabs on projects and people you work with. It is a collaborative space for users to update each other on what parts of the project they are working on or finishing up. It gives our team the balance needed to ensure no one is working on the same thing or on overlapping projects. It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on. It has many settings so you can really set it up based on how your team would best thrive.
CONSOne con is that this product could easily turn into a micromanaging tool for bad managers and leaders. When utilized properly it will do wonders for your team but if overused it could be a huge pain point and stressor for employees. They allow an option to have your team give a daily summary of their tasks and I could easily see that going wrong if used by the wrong manager.
Reason for choosing Basecamp
I have previously used OneDrive and I think it could have been a great tool for our team but Basecamp is just better structured. OneDrive has limitless possibilities I think and Basecamp has a more structured layout that makes it easier for me as a supervisor to control and shape to best fit my team.
Chris
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed August 2019
Organising the mess!
There is a distinct before and after Basecamp in our lives. After the implementation, we noticed a distinct improvement, not just in the output, but also in team culture and job satisfaction. Basecamp helped to clear the mess that project communications were. While we still work a lot of hours, we now streamline it better.
PROSCentralise all traffic, in-house and with clients.
CONSIt is a single approach to Project Management. The client side could be more developped as well.
Reason for choosing Basecamp
Basecamp was simpler, and focusing on what it does well.
Reasons for switching to Basecamp
Mavenlink was the worst experience we could go through, and the priciest in the bunch. In comparison, Basecamp felt like a libreation.
Jason
Verified reviewer
Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Making project management easier
Overall, Basecamp is a solid product that I use almost daily to manage projects. I haven't had any major issues with the software but would like to be able to easily reference tips and tricks to improve my workflow.
PROSThe ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.
CONSThe user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.
Reason for choosing Basecamp
More clients were using basecamp already.
Reasons for switching to Basecamp
I had more clients that were using Basecamp, so it made sense to be on the same platform as them.
Gavin
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Basecamp gives you a lot of bang for the buck
Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point. There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.
CONSThere's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.
Reason for choosing Basecamp
Mainly due to cost.
Reasons for switching to Basecamp
Basecamp gave us more flexibility and at a lower cost than Trello.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Nearly great but not quite
We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.
PROSFor years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems. On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task. As a project manager, this is a very useful way of seeing where everything currently "is at"
CONSOnto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!) Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.
Gurbir Singh
Verified reviewer
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Amazing Project Management Tool
Proper management of projects in my company. Upto date client reviews/feedbacks and more.
PROSI am using Basecamp since 2014. One of my friend from Dubai introduced Basecamp to me. It's simple and ready to use. No puzzles to do settings. Simple team member invitation. Simple client invitation. Create project easy. Tagging teammate is an awesome feature. we can simply tag our teammate in comments, to-do items, team chat, personal chat etc same as we do on Facebook. We can appreciate someone for his/her response. Set reminders and a lot of other activities can be done. No billing issue. the unlimited number of team members and no limit of file storage. Easy interface. If I talk about the support, team basecamp is very supportive and active to help its customers. You need help? write on Basecamp's twitter account and get a response in very short time or simply go to the website and write them, they'll definitely write you back. Once my account got suspended because of less funds, I simply wrote an email to support@basecamp.com and got an instant reply from Sylvia Chong
Ammm.... Truly I have nothing which I like least about the Basecamp. Yea, more features can be added. Like invoicing, proposals, lead management and few other services. Because we have to find other vendos for all these services. It's complex to manage multiple vendors. Oxibase Software is one in all. They have invoicing, lead management, proposals, payment collections, project management, HR all in one. So, I would suggest basecamp to include some more features in it so that we don't look for other softwares :)
Jason
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING: